MAMIĆ 1970 - Official Rolex Retailer and Service Centre image

MAMIĆ 1970 - Official Rolex Retailer and Service Centre

Jewelry store Gift shop Watch store Watch repair service

One of the Most Reviewed Jewelry stores in Zagreb


Address

Ul. Frane Petrića 7, 10000, Zagreb, Croatia

Website

mamic.hr

Contact

+385 1 4870 700

Rating on Google Maps

4.70 (515 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 AM to 7 PM
  • Tuesday: 10 AM to 7 PM
  • Wednesday: (Labour Day), 10 AM to 7 PM, Hours might differ
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 7 PM
  • Saturday: 10 AM to 2 PM

Featured Reviews


Frequently mentioned in reviews: watch (26) experience (25) Mamic (12) boutique (10) staff (9) customer (9) service (9) professional (9) Rolex (9) visit (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Matko R. 3 years ago on Google
    There are not a lot of things that make your heart skip a beat, and one of those very few things is picking up your brand new watch from Mamic. The staff, the story, the approach - everything is exemplary, and it's very easy to see why they are considered Croatia's finest watch dealer. Needless to say, they have secured themselves a returning customer.
    2 people found this review helpful 👍

  • 5/5 Watch G. 3 years ago on Google
    Excellent service and a very pleasant experience from the first contact via email, then phone call and finally a visit! We actually traveled for a 150 miles just to visit, and it was worth it. The visit itself was everything you would expect from a luxury store AND then some! An hour flew by in an instant as we had a great time discussing watches and life in general. We even had a tour of the service center! In one word, the visit was an EVENT! The sales lady was professional, very knowledgeable of both the products they offer and other watches they don't which was a lovely surprise, and made for a great conversation with a watch enthusiast and collector which I am. I do hope to visit again, with next time making a purchase! I was shown the watch I was interested in and offered to try on others. Even my wife was blown away by the approach and was having fun, even though watches are not her thing :) It is pretty clear why they have been in the business for as long as they have!!
    1 person found this review helpful 👍

  • 5/5 David K. 2 years ago on Google
    Amazing place to buy Rolex!!!! Ivon and Luka Brothers Do amazing job there. All employees are smiling all the time 🤍 Impressive Vip room. Add signature to the back of the watch for Free!) I recommend this place as a 5 Stars ✨
    1 person found this review helpful 👍

  • 5/5 Andrija L. 1 year ago on Google
    Hi level of personal Great ambient I recommend them to all watch lovers...
    1 person found this review helpful 👍

  • 5/5 Marko S. 1 year ago on Google
    As a first time visiting Mamic 1970 Rolex boutique, my wife and I felt honored the moment we walked in. The complete experience, everything from e-mail communication and setting up the appointment up to when I walked out from the store with my new watch, was superb. I had the pleasure of working with Stela and she was extremely helpful and friendly. She was also able to help me find the Tudor timepiece I had been looking for. The whole experience felt very professional and I look forward to working again with Stela and the Rolex team at the Mamic 1970 boutique. Until next time :)
    1 person found this review helpful 👍

  • 4/5 Josh K. 3 years ago on Google
    I started out with very negative review of this watch boutique because the sales staff was very rude to me. However, in response to my review the shop owner contacted me immediately for more details and apologized profusely. Moreover, she even had a nice gift sent to my hotel to make up for my bad experience. Not that I write a lot of negative reviews, but I am sure that this is truly an extraordinary response. The care and attention the owner showed was testament to the pride she takes in her business. Given the other almost uniformly positive reviews of the shop as well as the owner's response to my review, I have to believe that my initial experience is not the usual way they treat their customers. So, I need to reflect that here and thank the owner for her conscientiousness and professionalism.
    1 person found this review helpful 👍

  • 5/5 Juraj B. 3 years ago on Google
    Every single time I am treated like a King! There is no point to comment the Rolex itself, or the store, because it's a peace of art. What I would like to comment is the way entire team is treating it's customers... One word, PERFECTION! If it would be possible, I would send my sales team for some education.
    1 person found this review helpful 👍

  • 5/5 Luka Z. 1 year ago on Google
    Amazing experience with truly wonderful people ❤️
    1 person found this review helpful 👍

  • 5/5 alexander p. 8 months ago on Google
    Excellent experience in buying jewellery. Was looking for birthday present and got professional and very kind support. Thanks to Mamic and Leonarda Palić for exceptional service.

  • 5/5 barchenko 1 year ago on Google
    Buying a Rolex watch should be a special event and experience one will remember for years to come - Mr Mamic and his team never fail to deliver the very best service and experience. Apart from their very knowledgeable and pleasant sales personell (regards to Helena and Mirjana), mr Ivan Mamic and Mr Pero Mamic himself make sure that servicing of your watch is done in most professional manner and at the highest standard.

  • 5/5 Boris G. 1 year ago on Google
    I recently purchased a watch from this exceptional shop, and it was a truly wonderful experience! The shop offers a wide selection, the staff is knowledgeable, and the watch I purchased is truly impressive. Highly recommended!

  • 5/5 Luka T. 11 months ago on Google
    This is the best place to buy watches and jewelry in Croatia! The experience of buying my first Rolex watch was truly amazing. From email communication, phone calls, and the receival of the watch, everything was just perfect. I bought luxury watches in the past but I never had a better experience than here.

  • 5/5 Alert A. 1 year ago on Google
    Fantastic buying experience and sales stuff. Highly recommend if you need special piece of jewellery.

  • 5/5 Toni Jelicic P. 1 year ago on Google
    Amazing service and staff. Very professional handled and made my buying experience super exciting. Current market situation is doing against them but they always push extra mile to make customer special. Highly recommended

  • 5/5 Jurica C. 1 year ago on Google
    Exceptional service and staff. They know all the tiny details details about the watches, and they are a pleasure to talk to. I suggest you book an appointment in advance as they're typically very busy. I cannot recommend this place enough!

  • 5/5 Kresimir T. 2 years ago on Google
    Excellent customer service - very helpful and knowledgeable presenting available models and answering all of the questions I had. Pleasant and exclusive shopping experience, will definitely visit again.

  • 5/5 Nikola V. 2 years ago on Google
    Great and unique experience made by extremely professional and kind staff. My visits to Mamić 1970 boutique will for sure continue!

  • 5/5 s. b. 2 years ago on Google
    The whole experience of buying the watch at Mamic was superb. The communication was easy and they really tried their best to suit my needs. The process of ordering the watch was straightforward and the waiting time-frame was realistic. Eventually, the watch arrived sooner than originally planned which was an added bonus. After agreeing on the buying date and time, we were seated in a private room and were greeted by the owner. He was extremely helpful and explained the maintenance of the watch to my daughter all the while treating us to a bottle of champagne. The whole experience was very personal and customer centered as well as indulgently luxurious . Overall, they made it a very special experience fitted for the occasion! Could not recommend Mamic more!

  • 5/5 Subeije Kalo (. 2 years ago on Google
    I recently purchased a watch from MAMIĆ boutique. The complete experience, everything from e-mail communication and setting up the appointment up to when I walked out from the store with my new watch, was superb. All members of MAMIĆ stuff were extremely polite, very professional and I felt very welcomed in their boutique. I had an amazing chat while purchasing a watch, for a watch enthusiast as myself this is extremely important in the purchasing process. They just made my day there. I would definitely recommend the boutique and every single member of their stuff, they are super professional and polite.

  • 5/5 Dear Leader Joe - Dragi V. 2 years ago on Google
    Relay great experience with Mamic Rolex store in Zagreb. They were very professional, polite and friendly and as a result of this, I'm now happy owner of new Rolex Milgauss watch :)

  • 5/5 Stanislav S. 2 years ago on Google
    Professional, kind and patient personnel in a spectacular and beautiful ambient of Rolex and Tudor watches. I highly recommend everyone who is passionate about watches to visit this charming boutique where the client is on the first place. Amazing experience!

  • 5/5 Karlo K. 2 years ago on Google
    I was impressed by the professionalism of the advice and the familiar atmosphere in the shop. The consultant impressed with her expertise as well as with her friendly and courteous manner. As a customer, I felt very well taken care of. This will definitely not be my last purchase at Mamic 1970.

  • 5/5 Bojan B. 2 years ago on Google
    Approach to the customer and their needs is unmatched. Staff is always extremely pleasant and polite with clear intention of making the customer feel welcomed and appreciated. My visit to Mamić 1970 boutique was definitely not the final one.

  • 5/5 Patrik D. 3 years ago on Google
    The best watch boutique in Croatia. Friendly staff, well organized, and purchasing a watch there is always an experience, as it should be! Excellent on all levels

  • 5/5 Tomislav G. 3 years ago on Google
    Very pleasant browsing and purchasing experience for many years. I visited Mamic 1970 multiple times and always have been welcomed with first class customer service and friendly and skilled staff. Definitely recommend!

  • 5/5 Ben W. 2 years ago on Google
    It was a real pleasure to buy my watch from Mamić and a wonderful experience from start to finish. They truly made it very special. Lovely staff, excellent service, I will definitely be back. A very happy customer.


Call +385 1 4870 700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ In-store shopping

Trends



Last updated:

Similar Watch stores nearby

Last updated:
()