Restaurant Nonno image

Restaurant Nonno

Restaurant

One of the Worst Reviewed Restaurants in Grad Pula


Address

Forum 10, 52100, Pula, Croatia

Price rating

$$$$

Rating on Google Maps

1.30 (1.4K reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 11 pm
  • Monday: 9 am to 11 pm
  • Tuesday: 9 am to 11 pm
  • Wednesday: 9 am to 11 pm
  • Thursday: 9 am to 11 pm
  • Friday: 9 am to 11 pm
  • Saturday: 9 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: salad (12) ordered (11) restaurant (9) reviews (8) steak (6) waiter (6) asked (6) experience (6) service (6) bread (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Niels D. 2 years ago on Google
    This is the worst restaurant I have ever been in my life. I ordered a medium steak with French fries for 160 KN (approx. 20 euros). When I told the waiter my steak is rare and not medium, he told me "that is medium". As you can clearly see in the picture this is definitely not a medium steak. When I asked for French fries, me and my friend received sloppy fries with no bite whatsoever. Conclusion, do not go here it is a terrible experience with very unfriendly staff.
    8 people found this review helpful 👍

  • 1/5 Alexia M. 4 years ago on Google
    DONT EAT HERE!!! Disgusting food, horrible service and on top of that expensive! Health authorities should close this restaurant, the lettuce had little white bugs. They are cheating people. We ordered a cheese starter which had more lettuce than cheese. As main course we asked for a “burrito” and a salad and the burrito was brought with more lettuce than the salad itself. We returned the salad and weren’t offered for something else. Mojitos were totally disgusting. They don’t care at all about customers. Please close this place!!
    8 people found this review helpful 👍

  • 1/5 Tom R. 9 months ago on Google
    Worst restaurant I’ve ever been to in my life. Rushed and stressful, all waiters and the manager were unbelievably surly and rude to the point of comedy. They were having a loud argument inside for everyone to hear. We paid €4 each for soft drinks we were rushed to order without having seen a menu, and nearly €9 for a disgusting ‘cheese toastie’ and then they tried to charge us €2.50 for the stale French bread we didn’t order (by the look of it I wouldn’t be surprised if this goes from table to table) and then insisted we had. After they brought our food we waited over 10 minutes for cutlery while it went cold, having asked three times and just been ignored. The waiter snatched my half full drink away and walked off. When we complained at the end they said they didn’t care and to leave a review - wish we’d checked beforehand! It was so comically bad we were laughing about it for the rest of our trip. Horrid place! Would recommend!
    6 people found this review helpful 👍

  • 2/5 Marko L. 2 years ago on Google
    Very good pasta, average octopuss salad; very expensive for served quantity. Service; very good. Two stars are given because of charged couvert, which was not served at all.
    5 people found this review helpful 👍

  • 1/5 Caroline de V. 2 years ago on Google
    TLTR: don't go to this restaurant. Empty terrasse, long menu, dirty toilets and google rating should have warned us, it is a bad place. We checked the reviews once seated and canceled our food. We asked for 1L of water, and got 2 small bottles and 4 glasses, so basically the adults had glasses but not the kids. We paid 8€ for water. The total was 95kr for water and 2 beers, we gave a bill of 100 kr and didn't get the change. We didn't want to give a tip for service but the waiter just never came back with the change.
    5 people found this review helpful 👍

  • 1/5 Lukas K. 1 year ago on Google
    This is a tourist trap as it's finest. Their food is everything but not good at all and totally overpriced. On top you get unfriendly staff as a bonus. Overall would definitely recommend if you have bad taste and want a bad start in your day.
    5 people found this review helpful 👍

  • 2/5 nidhi c. 2 years ago on Google
    I missed checking the comments before going to this restaurant. It was an experience as I have never been to any low rated restaurant before. For us, the menu was certainly very much over priced than the quality. Food was OK. We had experience with carrots in food which itself is wierd and over salted dish. They have changed the food How ever it seems that they gave something entirely different without asking me. To be honest which such price I paid for bad quality of food, I could have had amazing experience in some other restaurant. Not recommended. They need to review their menu and food quanlity.
    5 people found this review helpful 👍

  • 1/5 Renate L. 2 years ago on Google
    I ordered a medium steak with pepper sauce. I were served raw fries, over cooked steak and an awful sauce with way too mutch pepper.. When I tried to tell the staff that I wasn't satisfied they went overly defensive and treathned us with calling the police if we did't pay. The waitress seemed more interested in pouring shot after shot with her drinking friends at the resturant instead of helping with costumers.. Maybe if she actually had used her time to work with my food it could be edible. Dont waste your money on this like we did..
    4 people found this review helpful 👍

  • 1/5 Justina A. 1 year ago on Google
    If Google allows 0 stars that what they will get . So 1 star for location . Worse service I have ever, waiter shouldn’t be looking for a non facing role. Ordered a tuna salad when I told the waiter the tuna smells off he told me it’s fresh tuna and later saying it from a tin. Not once did he look at it. Told me other table ordered the same it’s fine. I refused to pay for the salad and he said not possible as we have some of the leaves. Our mains came with weird white liquid and lots of oil for something that was might to be grilled
    4 people found this review helpful 👍

  • 1/5 Greg B. 1 year ago on Google
    Ripped off. Advertised 240 Kn for a shared salad but charged almost 800 kn with add ons- ie bread. That’s over €100 euro for a salad!!!! This is shameful practice and takes price gouging to a new level, tarnishing the reputation of the local tourism industry. Please avoid - from a quick scan of other reviews its noted that many others have been similarly mugged.
    4 people found this review helpful 👍

  • 1/5 Thijs R. 7 months ago on Google
    We only read the reviews while being seated and served. We made a joke about the low review would be. I estimated 2.3 but a 1.3 out of +1400 amazed us. We got the 2,40 per person couvert which is less than they would have gotten with a tip (nonetheless unlawful without notification up front). The pizza was not bad but the risotto was not good. The risotto seemed to be regular rice and not risotto. The bruschetta with salmon was roasted (old) toast with some salmon and mostly mayonnaise. The serving people were 1 lady and one guy. The guy obviously has some personal issues given his aggressiveness towards people (not us but we saw it towards others). The lady was very nice and she had to cover up for all the screw ups of the guy. I feel really sorry for the lady because she was so nice! We did see others on the terrace struggling with the bill (obviously being billed a lot more than they ordered). Overall I would say avoid the place because of the scam like bills. European law is clear on this; if it’s not properly communicated up front you do not have to pay for extras. If they still do; call the cops yourself or threat with it because they know they cannot do this. In our case we took the 4,60 and left without leaving a tip. By the way the 1L white wine for 12 EUR was ok after a few drinks. To the nice lady; I feel sorry for the appeal you had to make up for every screw up of the guy! I would advice you to go work somewhere else because you deserve better! Otherwise to the management of the place; fire the frustrated anger issue guy!
    3 people found this review helpful 👍

  • 1/5 corinniii 3 years ago on Google
    One star is still a way too much... unfortunately we missed to check out the reviews here, but we can agree to all those reviews...its not worth it. We were 3 and ordered a mixed plate of chacuterie AND cheese. And got lots of ham salami etc and three slices of cheese. We had 3 beer and all three beer were differently filled!? But of course the same price! We payed for all of it over 50€ - common....... pls dont stop there...
    3 people found this review helpful 👍

  • 1/5 Juan Pedro R. 1 year ago on Google
    NO-GO. You don't need to read it, take a look at the 1.000 opinions. 18 KN every person just for nothing, they didn't put some bread or similar. The only place in Croatia without olive oil (look foto, yes the white one is oil). Card is not accepted. Only Cash. 80 KN for a made-your-self chicken salad. Tomato & lettuce & chicken...
    3 people found this review helpful 👍

  • 1/5 Rachel I. 2 years ago on Google
    not many vegetarian options, gave us back 68kn instead of 70kn, added something to the receipt we didn’t order, had things on the menu that weren’t even in order atm, they take no card, the table cloth was dirty! the dishes didn’t get taken away until everyone was finished?? I will never go here again this was a horrible experience.
    3 people found this review helpful 👍

  • 1/5 Matthew T. 8 months ago on Google
    Cover charge, which is fine but they should tell you before hand. Wanted suckling pig, didn't have, then calamari, oh didn't have that either, ended up with a pork grill dish which was fine. Ordered extra fries, didn't arrive, ditto the bread. Cash only, ATM close by charges 9 euros for withdrawal if you bank in UK. All in all I don't think I can find anything to recommend it. Give it a swerve.
    2 people found this review helpful 👍

  • 2/5 Dennis D. 10 months ago on Google
    Food wasn't THAT bad but the salad caprese was not made with mozzarella. My girlfriend had the gnocchi with chicken and there were still bones left in the chicken that were splintered off in the dish. Like you can see on the pictures, her glass was also dirty. The restaurant is also overpriced for what you get.
    2 people found this review helpful 👍

  • 1/5 W.A. D. 1 year ago on Google
    One star is even too much. We ordered a simple soup here, of about 40 kuna. We had a normal drink (water and coffee) and eventually we were presented a bill of 280 kuna!!! (40€) They charged us for almost everything, service, couverts, drinks were charged double. Huge scam is this place. The soup had uncooked rice in it. We felt really scammed after visiting this place and we are glad to read these reviews and see we were not the only ones. Please avoid this place at all costs.
    2 people found this review helpful 👍

  • 1/5 Vilma R. 1 year ago on Google
    I do not recommend!!! I ordered a salad, the salad was tragic, I asked for bread, I had to pay an extra 35 cunas.... Very spoiled the evening! It's terrible in the kitchen and very weightless. The wine glass was dirty, the tablecloth was torn. I can't imagine how they are allowed to work, this place needs to be closed.
    2 people found this review helpful 👍

  • 1/5 Denis F. 2 years ago on Google
    Absolute disaster. I have no words how to discribe how dissapointed I was. For example, this was burger. Burger with cottage and something like friend ham. It was "deconstructed" on the plate. Terrible. I am sad.
    2 people found this review helpful 👍

  • 4/5 Harriet C (. 1 year ago on Google
    We ordered the mixed grill and potatoes for 2, it was tasty and the service wad good. The portion was big, could have served 3-4 with extras
    1 person found this review helpful 👍

  • 1/5 Jinzhu W. 2 years ago on Google
    Just a trap for tourists, show no least respect to the food they are serving. My 7 year old nephew can make better eggs.
    1 person found this review helpful 👍

  • 2/5 Don P. 8 months ago on Google
    Cash only. We waited for 1,5 hours for the food and it took about 20 minutes between the arrival of the first and last dish. Pizza’s were not available after 18h for no reason. Food was mid. We asked the steak well done, but some parts were still dark red. We had to pay 2,4€ per person for the use of cutlery??
    1 person found this review helpful 👍

  • 4/5 Natalie S. 10 months ago on Google
    The reviews are quite harsh. The lady that served us was lovely and very helpful. We were 4 adults and 2 young toddlers and they were very accommodating and even gave us ice cream and espresso on the house. Food was nice, the bread especially delicious and we generally had a very pleasant lunch. Maybe a little rustic but certainly nothing as bad as the other reviews on here in our experience.
    1 person found this review helpful 👍

  • 1/5 D. S. 2 years ago on Google
    The worst plate spaghetti frutti de mare ever... The only taste you can feel is pepper... The waitress say it is the taste from the kitchen and this is normal...
    1 person found this review helpful 👍

  • 1/5 Lucie K. 2 years ago on Google
    The worst restaurant I’ve ever been on. The dishes are terrible !!! And they add some bees for better taste

  • 5/5 Ms S. 3 years ago on Google
    Super fresh food and lovely customer service. Worth the wait as you know the food is being cooked fresh for you. We had the truffle spaghetti, blitva and sea bass. Great price and highly recommended.

  • 1/5 Sjouke B. 2 years ago on Google
    We ordered food, that was OK, not a generous portion. Afterwards we wanted to have dessert, it was already hard to get the attention of the waitress to order it. After ordering all personnel ignored us for a good 40 minutes. We finally managed to call a waiter, he nodded, then walked away and forgot about us once again. After violent waiving we finally had someone at our table. By then we didn't want desert, only the check. Even this took around 15 minutes. It was still expensive. It felt like a rip-off. Go elsewhere, whatever you do, you will be better off.

  • 2/5 Slynrya K. 9 months ago on Google
    Nice location, the staffs are nice but the price of the food is not so reasonable. I ordered this squid dish for 18,50€ and got literally 5 squids on my plate.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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