2/5 Paul L. 5 years ago on Google
The
only
reason
this
review
is
getting
2
stars
instead
of
1
star
is
because
we
were
given
a
50%
refund
but
we
should
have
had
a
full
refund.
Be
aware
that
Casa
Daniel
is
just
a
booking
agent
for
excursions
to
Saona
and
Catalina
island
and
they
do
not
run
them
themselves.
Once
youāve
paid,
youāre
passed
to
a
third
party
and
left
to
suffer.
Hardly
anything
of
what
is
advertised
on
their
website
actually
takes
place.
Itās
really
just
a
booze
cruise.
Their
website
uses
phrases
like
āwith
our
motor
catamaran
we
visit
the
beautiful
beaches
.
.
.
ā
but
itās
not
their
catamaran
and
they
donāt
come
on
the
trip
with
you.
We
were
put
onto
a
catamaran
which
didnāt
have
enough
seats
for
all
the
passengers
meaning
many
of
us
had
to
sit
on
the
floor
which
was
very
uncomfortable.
It
was
a
booze
cruise
and
not
a
tour
as
advertised.
There
was
no
English
speaking
guide,
and
in
fact,
there
was
no
guiding
at
all,
despite
the
website
saying
āwith
your
English
speaking
guide
providing
information
to
the
National
Parkā.
We
had
no
information
about
the
national
park
at
all.
It
was
simply
a
case
of
blast
out
the
music
at
full
volume
and
dance
and
drink
rum.
The
music
was
so
loud
that
it
really
upset
our
children.
We
asked
3
times
for
it
to
be
turned
down
a
bit,
but
each
time
they
turned
it
up
again
after
a
couple
of
minutes.
The
ānatural
swimming
poolā
was
anything
but
natural.
There
were
at
least
15-20
boats
there
all
with
25-50
people
each.
This
clearly
happens
every
day
and
so
there
were
no
sign
of
the
expected
red
starfish
and
no
sign
of
any
marine
life
whatsoever.
The
promised
snorkelling
did
NOT
happen.
The
trip
to
the
fishing
village
with
guided
tour
did
NOT
happen.
The
food
at
Saona
island
was
disgusting
and
they
ran
out
of
bread.
We
had
pre-booked
a
vegetarian
meal
for
my
wife
but
the
boat
crew
knew
nothing
about
this.
Similarly,
I
had
followed
the
information
on
their
website
which
said
āon
request,
chicken
or
fish
can
be
reserved
in
advanceā
but
this
was
not
done
and
due
to
dietary
requirements
all
I
could
eat
were
some
potatoes.
There
certainly
wasnāt
any
lobster
or
pork
as
suggested
on
the
website.
The
beach
that
we
were
taken
to
on
the
island
was
probably
the
worst
one
available.
We
passed
some
lovely
beaches
with
crystal
clear
turquoise
waters
and
beautiful
sand
with
no
seaweed
and
ended
up
on
a
seaweed
ridden
beach
with
murky
water.
There
was
a
stench
that
was
always
present
that
smelt
like
a
sewer.
We
had
a
speed
boat
on
the
way
back
which
was
much
more
fun
than
the
catamaran
as
we
didnāt
have
music
blaring
down
our
ears.
The
big
problem
here
though
was
one
of
safety
in
that
there
were
no
child
or
infant
sized
life
jackets
and
so
they
wore
the
same
ones
as
adults
ā
this
made
the
life
jackets
not
only
uncomfortable,
but
completely
pointless
as
the
kids
would
just
fall
out
of
them.
On
the
way
back
we
were
expecting
ācolourful
Caribbean
fish
you
see
on
our
last
stop
when
we
stop
for
snorkelling
shortly
before
Bayahibeā
ā
this
did
NOT
happen
either.
I
would
suggest
that
this
place
sticks
to
its
scuba
diving
as
thatās
what
it
appears
to
get
good
reviews
for
and
it
should
ditch
the
excursions
for
which
it
is
a
booking
agent.
We
had
hoped
to
go
with
them
on
a
trip
to
Catalina
and
for
me
to
do
some
scuba
diving,
but
needless
to
say
we
donāt
trust
them
to
do
that
properly.
I
had
been
asking
for
over
a
week
which
day
they
would
be
doing
the
Catalina
trip
and
Penon
dives,
but
they
are
so
disorganised
that
they
still
didnāt
know
on
the
day
we
arrived
for
the
Saona
trip.
If
theyād
have
given
us
a
full
refund,
I
may
have
gone
for
3
stars
instead
of
2,
but
we
have
still
had
a
day
of
our
precious
holiday
ruined
by
this
booking
agent
who
deliberately
misrepresent
what
is
on
offer.