Featured Reviews


Frequently mentioned in reviews: resort (53) staff (48) beach (44) great (39) amazing (37) good (37) room (33) pool (32) nice (26) time (24)
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  • 5/5 Emily R. 1 year ago on Google
    This resort was amazing! I had so much fun and the staff is very friendly! The animation team always had us up dancing and playing games. They really knew how to liven up the crowd. Mauro was so much fun to hangout with and he would always check up on us. There were so many restaurants with delicious food and the service was always great! The cleaning staff did a great job making sure our rooms were refreshed everyday and even made cute towel animals. I’m definitely going to come back again!!
    4 people found this review helpful 👍

  • 5/5 Lisett G. 1 year ago on Google
    Family stayed for a week at the resort and we could not have asked for a more fun vacation. Food, activities, and entertainment crew are all amazing. We stayed in a swim up room, highly recommended. Food in restaurants were all great. We had to extend our stay due to a hurricane in our hometown and the front office staff could not have been more accommodating to our needs. Also celebrated our anniversary here and our butler and housekeepers decorated our room. Couldn’t be more pleased with staff. Will definitely be back!
    3 people found this review helpful 👍

  • 5/5 Cody M. 2 years ago on Google
    The Majestic Colonial was the most beautiful resort we have ever visited. The staff is extremely friendly, helpful, courteous and talented beyond belief. We have never visited a more luxurious resort. The 🌺 and palm trees transport you to a different world with fantastic shows and beautiful beach access. We will be returning and i recommend everyone to check it out! 👍🏼❤️🌺🙌🏼🙌🏼🙌🏼🙌🏼
    2 people found this review helpful 👍

  • 5/5 John H. 7 months ago on Google
    The Animation team makes this resort AMAZING! Black Panther, Mauro and the rest of the crew made our stay at the resort personal, upbeat, and SO JOYFUL! We had so much fun in and around the pool. The bartenders at the pool bar are the best! Junior, Lorenzo, Green and the other bartenders never let your drink get empty. We will certainly be back!
    2 people found this review helpful 👍

  • 4/5 Jana S. 2 years ago on Google
    I loved the staff on the beach after parties & the shows! Anna in the steak house is friendly warm, accommodating & remember your name. RED!!!! Love her, she’s a warm & welcoming bundle of energy everyday! On the volleyball court & teaching dances, made every day better! Lery is a doll! Had so much fun with her also. Loved the atmosphere here. The only draw back was not the best butler service I have ever received. Long wait for answers, others in my party had better service!
    2 people found this review helpful 👍

  • 5/5 Amy S. 7 months ago on Google
    We had an amazing experience at Majestic Colonial! Everything was wonderful - our room was elegant and cleaned to perfection daily with beautiful flowers everywhere and fresh towels and sheets. Our butler, Reinaldo, was efficient, cheerful and fun. He checked in with us personally every day and made sure we had everything we needed and more - including special surprises. The beach is gorgeous - just like heaven! Our favorite bartender was Fernando at the bar right on the beach - Club Playa. He remembered our favorite drinks before we even ordered. The rest of the staff were friendly and warm as well. We loved every restaurant we visited. We were impressed by the sheer volume and variety of delicious foods available at the buffets. The Colonial Club had snacks and drinks available between meals too. We will definitely be coming back!
    2 people found this review helpful 👍

  • 5/5 David P. 1 year ago on Google
    I went on my honeymoon here to get an all-inclusive experience and they were amazing 😍😍😍. The staff was INCREDIBLE! The friendly bartenders, engaged wait staff in the restaurants, the dancers were so much fun/energized, and cleaning staff was great as well. Being greeted with a "honeymooners" banner was a really nice touch too. The staff largely made this experience worth it. But that doesn't mean the resort and beach aren't a HUGE part. The pool is massive, it goes from essentially one end of the resort to the other. If you want to go to a quiet section, plenty of that. If you want to go to a louder/fun section, there is literally a bar you can swim to. The beach is very nice with plenty of cabanas to sit under. We enjoyed the food and there was a large variety. It was the restaurants that had the very good food! What a great time and we can't wait to go back. Thank you!
    2 people found this review helpful 👍

  • 3/5 Aiden B. 1 year ago on Google
    We went to Majestic colonial about 2 weeks ago it was such a beautiful Place bathrooms needed renovations. Service was okay bartenders would walk right by you especially at the pool bar. The day entertainment was amazing always something to do Lookout for black Diamond he is amazing and the best dancer he was so sweet he needs a raise. The buffet was okay breakfast was very good lunch okay and diner pretty good. Steak house line and service was bad but it was really good. Mexican not good but service was good. Seafood was pretty good okay service they forgot our appetizers. Hibachi was really good and staff was amazing and very friendly. In the beginning they got us the wrong room and said what would you like us to do and wasn’t much help. Night shows wasn’t good karaoke was fun. The foam party was so fun and all the beach and pool games where so fun. José at the beach Bar was a amazing and the best bar tender. Be careful when we want we heard like 10 things of theft our friend got money stolen in the safe don’t trust the safe. It was a amazing trip and loved the day entertainment especially black Diamond I would recommend for a one time experience.
    1 person found this review helpful 👍

  • 5/5 ROBLOX. G. 2 years ago on Google
    Beach is very nice, and there are lots of things to do at the beach to keep you busy. The room is nice and each and every one has a nice view. The bars are phenomenal and the people working them are great. The pool is nice and is not crowded. Through out the whole resort there are activities held by the workers. Animation team works very hard and is excellent. We had a great stay and enjoyed our time
    1 person found this review helpful 👍

  • 4/5 Emily 2 years ago on Google
    We spent a week here and had a great time! Very clean facility and a beautiful beach. The water was crystal blue and we were able to snorkle right from the hotel. There were plenty of fish in the water. Our Butler Fransisco was friendly and accommodating, as were the rest of the staff. The food was generally good, and there was a good variety to choose from. My only complaint was the smoking. Smoking is allowed throughout the resort, including the beach. There should be designated smoking areas. I'd give this place 5 stars if it wasn't for the smoking.
    1 person found this review helpful 👍

  • 4/5 Enpei Z. 1 year ago on Google
    3.5 stars. We thoroughly enjoyed the large pool and beach, even on crowded days we are able to find a spot to ourselves. Staff are friendly. The animation team was a blast and truly seemed to love their jobs. The room needs renovation but is serviceable and clean. Food is average at best. Service is consistently on the slow side. Overall this resort offered good value and provided and a good get away from the winter weather.
    1 person found this review helpful 👍

  • 3/5 Patrice M. 1 year ago on Google
    I recently went on vacation for my 50th Birthday with a group of 8. The resort is huge and the grounds kept well. Beach is beautiful. Staff is accommodating. The spa was good for what you received in relation to the price point. The swim up pool bartenders and dining staff were amazing! Very attentive! Room Service was terrible! Food was delivered cold! Not enough menu options! The restaurant dining food was not that great. Need more of a variety and food was poorly seasoned. Ordered Lobster and steak and both were overcooked. The rooms were like an ice box. The shower pressure was horrible and we had lukewarm water the whole time. I had to constantly ask staff for washrags or bath towels. They didn't stock the rooms adequately daily. Pork seemed to be the leading dish and they needed more meat options for those who don't eat pork. An Italian restaurant would do well here with different pasta options. Shows and nightlife need to be updated with better music. The night club was for children. Needed more adult nightlife scenes. Listed as 5 star but I would give them 3 star.
    1 person found this review helpful 👍

  • 4/5 Ennis S. 2 years ago on Google
    Hands down the best looking beach anywhere! Cuisine catered to European audience. Would be 5 stars if more American dishes added to menu. During my stay I was not able to find one entree to be the “go to meal” in a foreign country. If I did… 5 stars. Guests rooms designed and layed out very well very well. Staff courteous and friendly. Property well kept with breathtaking beach views.
    1 person found this review helpful 👍

  • 3/5 Mike “mw200” W. 1 year ago on Google
    The grounds were beautiful, the pool and beach were amazing! Most of the staff were excellent, but overworked and not enough of them to provide timely service, especially at the swim up bar. The resort is huge so lots of walking involved so take caution those with joint problems like me, and bring comfy shoes! The air conditioning kicks out if the doors aren't closed properly so be aware, I heard the AC in the 18+ side was much better in the rooms. The food was disappointing, not much seasoning and very small portions at the a la carte restaurants. Buffet was quite bland and so many people it's long lines for omelettes in the morning. The daily shows at the theater were entertaining, especially the circus performance. The fried food at the snack bar by the sports lounge was great for a late night snack. Room service took forever or didn't arrive at all, and the food was sub-par and cold on arrival. Not restaurant quality. The coffee was amazing! I wish there was more to do outside of the resort in Punta Cana but there really isn't, so if you like to explore it might be better to go somewhere else as Punta Cana is all resorts.
    1 person found this review helpful 👍

  • 5/5 Lijah R. 6 months ago on Google
    We loved everything about this resort. There’s a lot to love about it, and very little to dislike about it. The animation/entertainment staff was the best. The bartenders were all so nice and professional. The food wasn’t bad at all despite what I heard about it being mixed reviews. Between the bachata lessons with Rigoberto (he’s the man!!) and the games we played on stage with the rest of the entertainment team, it was all so much fun. Would absolutely come back.
    1 person found this review helpful 👍

  • 5/5 Barbara M. 7 months ago on Google
    My family and I just spent a week here at the Majestic Colonial. I was a little hesitant before the trip, but we had such a WONDERFUL TIME! The hotel/property was massive and we never lacked something to do. Amazing kid area with water slides, snacks and juice boxes. I was worried about the food having two picky eaters but there were more than enough food choices for all! The room was spacious, lacked a little privacy from each other but we made due. The in room fridge was always restocked and the bar service was always quick. Above all the entertainment team, especially Mauro was exceptional. I don’t think that man ever slept. He was always running games, dancing, water aerobics, nightly shows…you name it he was there; Making connections with every guest. His fun was contagious and you’re happiness is what mattered to him. I would without a doubt recommend the Majestic Colonial to anyone wanting to travel to the DR
    1 person found this review helpful 👍

  • 4/5 Sia L. 2 months ago on Google New
    A very picturesque site with meticulously maintained lawns and beautiful pools. At night, the palm trees illuminate, casting a magical ambiance across the property. The beach, also impeccably cared for, provides ample space for all guests. The vibrant animation staff ensures constant entertainment with beach and poolside activities, complemented by live music and shows in various venues throughout the day. Despite these highlights, room cleanliness falls short, with a dirty bathtub, grimy light switches, and stained guest bathrobes. Patio doors seem to lack proper cleaning, leaving them with an undesirable residue. While the restaurants offer a diverse array of choices, the issue of cleanliness persists. Buffet utensils often lack attention, with dirty serving implements being a recurring concern. Table settings, unfortunately, are not exempt from this oversight, as dirty utensils, cups, and stained seat cushions are occasionally encountered. Overall, memorable holiday, but not sure I would go back because of their lack of cleanliness. We all caught something to the likes of a flu or cold. Onsite pharmacy was practical.
    1 person found this review helpful 👍

  • 5/5 Eric 2 years ago on Google
    Awesome resort. It is a sibling to the Majestic Elegance next door, both similar in price. One really isn't better than the other when it comes to food and amenities. I paid for the upgrade "club" class & it's definitely worth it. I loved being able to have a private low-key access to a quiet quick-serving bar and pool especially have a long day's excursion... I hate being around people after being sun-soaked on the middle of the sea for 6 hours. Your towels are more plush and absorbent & you can have glass by the pool... I know that sounds weird, but nothing worse than a melting cheap red cup poolside. It's an upgraded feeling overall. VIP all the way. If you want modern chic, stay on the Elegance side. Majestic Colonial stands for its name. Colonial vibe, and that's what I love when I'm on vacation in South. Love the Majestic Colonial!
    1 person found this review helpful 👍

  • 1/5 pradeesh t. 2 years ago on Google
    To start of we had to wait 45 mins to an hour at the airport before our paid hotel pick that was arranged by the hotel showed up at the airport. As advertised by the hotel there was no welcome drink offered upon arrival. We had our reservation at Majestic Colonial , however all restaurants and pools were on the Majestic Elegance side. It is very long walk with little kids from one side of the property to Majestic elegance for dine in. Beach had lot of sea weed issue that was not mentioned anywhere on the hotel website and on top of that we got there on Sunday and beach was not cleaned till Wednesday, there goes our beach vacation and kids were not able to enjoy the beach. Even though hotel is 5 star rated, it’s seems English was least preferred language and it was really hard communicating with the staff.
    1 person found this review helpful 👍

  • 1/5 גלעד �. 2 years ago on Google
    Arrived at 3pm. Customer service at the reception was horrible, the hotel we originally ordered was closed so they moved us to the majestic, after an hour in the reception, with 5 kids after a flight, we got a room with no access to the pool, we where looking to get something to eat, only place available was the see and sea restaurant, the food was disappointing, poorly and not tasty at all. The pool closed at 6pm! We went back to the room, took a shower and went out at 7:30pm to look for dinner. It is 21:06 and we still haven’t got our food, we are a party of 2 families and the kids are very hungry… all inclusive they said… super disappointed from our first day… will post another review at the end of our “vacation”.
    1 person found this review helpful 👍

  • 5/5 H39 D. 6 months ago on Google
    This was our first time in PC and Majestic Colonial was beautiful! Every employee said Hello and were always willing to help. The food was great as well and the room was nice. The only things we struggled with was our room AC not staying at the Temp we set it to and wanting to stay past the 6pm closing time of the pool. Overall it was a great stay and I would recommend it for sure!

  • 5/5 Lindsay F. 8 months ago on Google
    The rooms were very clean and have beautiful views! The property is amazing. Manuel was an amazing server. I was sitting out on the beach one night and he was serving the beach dinners. He introduced himself and asked if I would like something to drink. I was very grateful as he did not have to do that since he was already serving the guests who paid extra for this dinner. Since then he has recognized me every day! Mauro was amazing! He kept the energy up and everyone had fun all day! He's the best!

  • 5/5 Body V. 8 months ago on Google
    We stood at the Majestic again for our second stay! The bartender are amazing, especially the one I made friends with at the lobby bar, Christian! The food was great, the cleanliness was superb. The vibes of the animation team was just as amazing. We attended the beach party & and the foam party. Loved it!

  • 5/5 Daryn C. 8 months ago on Google
    Great stay overall! Lovely ambiance on resort and lots of options for entertainment, amenities. Colonial club is worth it if traveling with just adults. Food is typical resort food, some better than others, but lots of choices. Bartenders have been great throughout our stay, especially Leandro at the Club pool near us. They have a butler system to always have someone to ask any questions, and Luis took great care of us. Our room was right on the beach. Landscaping and housekeeping were great. Also, I traveled with a broken ankle in a cast with crutches/a scooter and they were consistently very proactive in helping me out as soon as they saw me.

  • 5/5 Kiersten H. 8 months ago on Google
    This was my first all inclusive experience and i had a wonderful time. The drinks were delicious and the bartenders were fun. The Japanese restaurant was absolutely incredible. The buffets had a nice variety. The swim up room was easily the best part! We will be back

  • 5/5 Ava M. 8 months ago on Google
    Leandro was the best bartender! He made my experience as a guest so wonderful and I never had to wait for a refill on drinks. He was so friendly and funny and formed great connections with the guests! Such a hard worker and he really made my stay here absolutely amazing. I would come back just to be served by him again!

  • 2/5 James W. 7 months ago on Google
    This resort is not 5 star! It's average at best. Most of the staff couldn't care less about what you want. If you want a well done steak it will be rare. If you want Mexican rice you will get white. The drink selection is not 5 star they don't carry many popular liquors. The rooms are average also. The room was missing many items the package said it would have. Bathrobes, liquor and sparkling wine. Room service was very slow and again forget special instructions it will not happen. There was 2 or 3 workers who cared and when the extra mile to make your stay better. But that was the exception. The quality and selection of food is not great. I don't recommend this resort.

  • 5/5 JoAnns C. 8 months ago on Google
    This resort is amazing! The room, food, drinks, pool is great!! Black panther and the whole entire majestic colonial animation team is great, they play great pool games and keep the family entertained, their shows are also great! Definitely one of the nicest and friendliest resorts my family and I have stayed at! Definitely recommend staying here!

  • 5/5 Christopher R. 8 months ago on Google
    Leandro is by far the best bartender here! Super fun, very informative, and truly rocked it all week long. This place was overwhelmingly packed at times and the man kept the party going strong without a hitch. Man deserves triple what he makes. Thank you for a great time and making our vacation a great one!

  • 5/5 Sabrina G. 6 months ago on Google
    Our first visit at this resort as a family! Loved it! It was such a welcoming experience, the staff go above and beyond to make your vacation one to remember! There are multiple activities throughout the day but of-course even just lounging by the pool or beach was beyond my expectations. I loved this resort! We were sad to leave but will definitely be coming back!! Team animation made it an unbelievable experience! We loved Rigoberto and his lovely energy and welcoming self! Black Magic was Also such a joy fun entertaining welcoming part of the animation team! At the buffet Roner serviced us most night and he was an absolute pleasure to meet. He made sure every meal was one for us to enjoy - The staff goes above and beyond at this resort! truly such a welcoming place.

  • 4/5 Medina C. 2 years ago on Google
    The air conditioning system needs cleaning... other than that I truly enjoyed myself... staff very friendly

  • 5/5 marcella w. 6 months ago on Google
    My recent stay at the Majestic Colonial Punta Cana was truly exceptional. The resort offers a paradise-like setting with beautiful surroundings, top-notch service, and diverse dining options. At the colonial club pool the bartender Julio has crazy mixology skills and friendly demeanor. My boyfriend and I spent everyday with him and it made our week special. He is one of the best bartenders out there.The resort provides an array of activities and entertainment for guests of all ages. Overall, it was an unforgettable experience, and I can't wait to return.

  • 5/5 Matthew R. 1 year ago on Google
    The best part of the trip was hands down all the parties in the plaza, and one guy who really stood out was Mauro. He was always extremely energetic with a big smile on his face, making everyone’s day that much better. We will definitely be coming back in the future for more dance parties. The animation team as a whole was phenomenal, always giving us opportunities for fun at any time and place. The rooms were always neatly taken care of everyday and the housekeepers would leave us little towel animals too. The variety of food was incredible to from buffet-style dinners to Japanese cuisine made right in front of you. With an endless supply of drinks and activities, you will have a blast from beginning to end. We will definitely be sure to come back.

  • 4/5 Chester C. 6 months ago on Google
    Great resort overall! The good....... Raul at the pool bar by the towel exchange is one excellent and hard-working bar tender. Get the dirty banana from him! He knows how to mix it perfectly. The beach is beautiful, nice clear water and fun waves. Coffee machine in the lobby is so good! The spa circuit is a lot of fun and very relaxing. Pool is very large and beautiful. Food is decent, not really really good, decent. Beautiful fountains, marble floors, walkways with great landscaping. You will see that the landscapers work hard and are like machete artists. You will see butterflies at the resort and parrots. It's a very tropical vibe. Drink as much alcohol as you possibly want to! The bad..... Trust me avoid the flea market they have inside the resort. They are so aggressive and pushy there. My house keeping wasn't the best. They would forget to give me towels sometimes, and soap and wash cloths. They would always ask when I would be checking out and leaving though, looking for a tip I guess. The beach bar staff was a bit miserable and unpleasant. There are a lot of people selling stuff on the beach, walking up and down. It is all day long. You will be asked to buy something fifty times a day. Waiters take a long time to bring a drink to you at restaurants, but besides that they are all very good. The resort could use a refurbishment also. Some things are starting to show age and fall apart. For example, broken tiles, elevator buttons falling off and shingles missing. If they don't recondition the resort I will go somewhere else that is nicer. If they do. I will come back again. It could be much nicer with a little makeover, but is worth the money.

  • 1/5 Juli L. 2 years ago on Google
    Very bad customer service, workers are rude throughout the resort and Customer relations are useless as they don’t do anything to help clients. Workers are rude. Our room has not been cleaned in three days. Every time we call for someone to come they say 15min and no one shows up. They delivered us cleaned towels at 11pm. The worst experience ever. The resort is outdated and dirty. Do not recommend

  • 5/5 Nikhil S. 3 months ago on Google New
    Amazing stay, truly the most fun vacation ever. Fantastic drinks and service, and our butler, Alfredo, was the best. Rooms were nice and clean, and the whole property had a clean feel. Pools were good, and the beach was pristine. The drinks were also very good, and it was easy to have a great time. Looking forward to staying here again!

  • 5/5 Robyn M. 3 months ago on Google New
    Louise our butler was by far the most caring and compassionate person! When we needed answer and questions he was very fast and quick with answers and guidance! We came for our honey moon which is a very beautiful place to spend it. He made sure we were welcomed with a honeymoon banner and a very decorative room! He always checked up on us everyday as a text or a friendly face. I couldn’t ask for a better serviceman (butler) our trip was phenomenal! Thank you from the bottom of our hearts!

  • 5/5 michael a. 2 months ago on Google New
    Great place for R&R. Short.. everything, and I mean EVERYTHING is great. Service w/ a smile.. Food is outstanding, by the beach or main dinning spots. Butlers Reynaldo and Tomas Newton were 5 🌟 🤩. Always took time to chat and arrange things for you. Housekeeping several times a day... perfect!! Carlos at our pool bar kept us well hydrated, whether it be cocktails or H2O. IMO, this place is tops for a great holiday.. for you golfers, look for the free rds of golf. Hope my pictures help you choose...

  • 4/5 Joy G. 2 months ago on Google New
    We had a wonderful time! The resort is so well maintained and beautiful. I loved walking around. You can also easily go walk over to majestic elegance through the shopping lane near the kids zone. One of the biggest surprises is that our room had enough space for them to bring in two beds that they put together which made basically became a king size bed for our two kids! Having said that there were a few concerns. See my comments.

  • 5/5 Barbara C. 3 months ago on Google New
    Might be a bit late with this review but had a great experience in the Colonial Club adults only in October 2022. Our butler Francisco was amazing and all of the staff were helpful and kind. I wouldn’t do any excursions as everything you need is at the hotel. The food was as good as it gets (good enough) in DR in my experience. Beach was fun for swimmers but not great for non-swimmers.

  • 5/5 Bren 4 months ago on Google
    Only 30 minutes from airport Gorgeous resort!! Rooms are spacious and clean. We came here to attend a wedding. Lots of food choices and very delicious. Most staff are friendly and go out of their way to accommodate you. Lots of activities and things to do on and off the resort. I liked yoga on the beach in the morning and workouts at the gym where Enrique was very helpful with equipment use and making sure you stayed hydrated!! Highly recommend this resort.

  • 5/5 Gabrielle I. 3 months ago on Google New
    This place is absolutely great! It was my boyfriend first ever vacation and he loved it so because of this we will definitely be back! Big shout out to our butler Louis was awesome constantly checking on us. Made sure we had early breakfast when going on excursions! Lovely property everything is in a close proximity. Colonial Club 18+ was definitely the way to go for our trip. Thanks to the team at majestic colonial ❤️

  • 5/5 Sarah J. 1 year ago on Google
    This resort was absolutely incredible! We had the most amazing time here. Our room was beautiful, the views were unbelievable and the food was delicious. There were endless events all throughout the day that kept us always entertained and having a wonderful time. I would highly recommend anyone to this resort it has everything you could ever want! Great great place with incredible people!

  • 5/5 Wiktoria L. 1 year ago on Google
    My family and I were here for only five days but the experience was amazing. Definitely will be coming back. The lobby is amazing everyone there was so helpful with getting settled or if we had any questions. The room itself was spacious and clean. The cleaning staff always left the room clean and tidy. By the pool we have amazing employees (who treat the guests as family❤️) who go over and beyond for the guests staying; providing fun entertainment such as water aerobics/dancing and games (fun for all ages) or serving beverages. There are bars all around the pool area. The bartenders are quick with making beverages. The longest we had to wait was five minutes. The pool always has room for everyone along with a volleyball net. The pool is always kept clean and minimum sand. The hotel has easy access to the beach within a couple feet. At the beach there are many extra (not included in the hotel price) activities. In the hotel there are many different types of restaurants (some require a reservation). Amazing food and most include a buffet to start. 10/10 experience🥰🥰

  • 5/5 Brittany W. 1 year ago on Google
    The hotel and staff were amazing! The grounds were kept very clean, from the floors to the bathrooms and restaurants. The beach was beautiful as well and we didn’t have any seaweed while we were there. The staff was friendly and overall we enjoyed the experience!! They had activities going on all of the time, they engaged with the guests as much as possible…it was so fun! The only issue we had was that the room was damp and smelled a little bit when all closed up. We chalk it up to the ocean air. We would go back for sure and will recommend to friends and family!!

  • 5/5 Jean-Charles H. 2 years ago on Google
    Altogether a very nice place, the staff is extremely friendly and helpful, the food is good and varied. The beach is not very wide and erosion has some rocks showing but still very nice. The only problem is that the room doors have no acoustic isolation and so it can be noisy when someone passes in the hallway. The windows on the other hand are very good and there is no noise coming from the pool/animation zones. The restaurants are nice, the food is good and the staff helpful. The Japanese place has some nice food and staff but it is EXTREMELY noisy because all the surfaces are "hard" (tiles, wall, ceiling) and so the noise bounces of it, they should really put some drapings or acoustic ceiling. The barmen are very nice, the reception people and luggage people do their best to help you. The gardens are very well maintained, there is a lot of staff always cutting, fixing, painting and repairing stuff so it is all very well kept. There is not much to do outside of the hotel but the animation team makes a good job and the show they perform every night is entertaining. All in all a good experience.

  • 5/5 Rhonda B. 1 year ago on Google
    The staff was very friendly and helpful . Our room was clean and kept up perfectly from house keeping. The resort was clean and the gardens were beautiful. We had a swim up room and you could not ask for more! Our last night at the resort was our best by far. The chef at the hibachi grill was very entertaining!!!! The food he made for us was the best meal ever!!!!! The salmon cooked to perfection . His name is Leo Son. We can not thank him enough for the wonderful meal and making our last night amazing. We look forward to returning to the Majestic Colonial. ❤️

  • 5/5 Katelyn S. 2 years ago on Google
    Beautiful resort with endless drinks! Great for anniversary (loved the decorations)… we upgraded (at arrival).. to the adults only. Francisco was our “butler”. We do not like the term butler .. Francisco was truly our buddy & our friend by the end. He was excellent and aways available and helpful and nice. From organizing our dinner reservations at hibachi and the French place to organizing our free golf tee time .. he was the best!!!! Thank you Francisco. Majestic colonial is very pretty and nice … be prepared to walk a lot! Our only downfall was the confusion between using elegance & mirage facilities. It was frustrating when all the beds and lounge chairs were full on colonial… family side uses many beds and chairs… and you cannot go over to elegance or the staff comes and kicks you out. There are only 4 or 6 canopy beds on colonial majestic side. We didn’t know when first booking there truly is a big difference between the 3! Colonial was most affordable for us. It was nice and Francisco even got us champagne and beer for our room. They decorated for our anniversary! Other helpful staff : Luisa, Alejandro & the towel helper (i forget his name), from the adults only pool bar closest to beach. Also Simon and Michael from the main dining hall so wonderful! And then at the upstairs piano bar the woman and staff in the morning there making our espresso were so great! Thanks Francisco and Colonial Majestic for making our anniversary special.

  • 5/5 Alexis W. 2 years ago on Google
    We stayed at the Majestic Elegance, but, we got a tour of the colonial from the amazing butler Ramiro. My family had him when they stayed in 2019, and they said we HAD to meet him. Boy we’re they right. He is a bundle of joy, and the sweetest most helpful person. He gave us a super informative, personal tour and we were wowed at all the colonial had to offer. The staff seemed amazing, and the views were astounding. We were able to use the colonial sports bar, shops, casino, lobby bar, and theatre throughout our stay and we constantly found ourselves wondering over there. The entertainment is excellent, and the staff was unmatched. Thank you Majestic and Ramiro for a magical stay!

  • 5/5 Sema A. 2 years ago on Google
    Our stay here was simply amazing. Weather, food, and especially entertainment was top notch. The entertainment team was lively and kept everyone on their feet and energized! Big shout out to “Red,” she consistently kept us engaged in all the activities and brought us to the best events. Highly recommend the majestic colonial for a perfect get away! Thank you to Red and the entertainment team! See you guys again soon.

  • 5/5 Mizo 2 years ago on Google
    Majestic Colonial is honestly one of the nicest resort I have been to in the south. The resort is well maintained, the rooms are in good shape and the landscaping and pools are kept in a phenomenal shape. The beach is very wide, always cleaned from weed and you can always find a chairs. Food all in all is delicious for an all inclusive. Bartenders and staff are always smiling, happy and do a good job. The animation team does a good job, my favorite is red always up beat and going. At night they have music going in an open pavilion Night entertainment shows are mediocore. Recommendations: have more severs going around on the beach instead of everyone having to go got the beach hut to get a drink. And make more shows like the circus, eliminate the rest.

  • 5/5 Claire L. 1 year ago on Google
    Majestic Colonial is an amazing resort I would love to visit again. The staff was energetic and always helpful, the food was excellent same with the drinks. The room was good and they always cleaned it well. Really enjoyed the pool which had plenty of space for everyone, the swim up bar was great and all the drinks were amazing. Everyone was really friendly and they always had fun activities daily near the pool and on the beach. Special thanks to Sobeda who made this trip memorable and not like any other trip I have been on, I hope to see him next visit. Overall the resort is an amazing place to stay for a vacation, always something to do and participate in.

  • 5/5 Lessli M. 1 year ago on Google
    Everything is excellent! The food, restaurants, the workers, the beach, and overall the environment! The beach is gorgeous! It’s so clean and clear! The employees make sure to go around and get our drink orders and make sure we’re doing okay. The activities are fun! Chocolate Felicia animation theme is highly recommended! If we come back we will definitely come back to the same resort.

  • 5/5 Marta P. 1 year ago on Google
    Beautiful and sparkling clean resort and very friendly service. There was a huge variety of food and very nice restaurants. The beach was very clean and gorgeous blue color water and the palapas (umbrellas) were very nice during the worst sun. We also loved how spacious the pool was. Some of the shows were very good too, especially the circus and the Dominican show. The name Majestic speaks for itself - it is truly majestic and grand. We loved it and highly recommend!

  • 5/5 Brad H. 2 years ago on Google
    I had an absolute blast while staying here. My friends and I stayed for a week and never had trouble finding help when we needed it. All of the staff were extremely helpful and pleasant. The animation team made each day exciting and fresh with the activities all around the campus. There was always some event or party that was being led by them and each one was fun! Strongly recommend

  • 1/5 Kyle B. 2 years ago on Google
    We booked an adults only room and they put us in the family section. They said that we booked an adults only room in the family section. Basically the company is dishonest. They over booked the adults only area lied to us. They also claim to restock our mini bar every day. Our fridge is "broken" and they said sorry nothing we can do. Save your time and money and book somewhere else.

  • 5/5 Miah M. 1 year ago on Google
    Great bar, fun activities, recommended, nice staff. The rooms are very nice and pleasant to sleep in. The ac works well to escape heat. Drinks were very good and had fun drinking and meeting people. They had a Dominican show that was fun to go to. The pool had a foam party that was fun to attend and would do again. I also love the pool team

  • 1/5 Keerthana 1 year ago on Google
    If you are planning to book this resort, do not waste your time. You would expect from a 4/half to 5 star resort that it will live up to their name and value for your money- it does not. The resort from the outside is beautiful but there were many cons. 1. The food was horrible, same meals everyday no other varies. If you are vegetarian good luck with choices. Unhygienic and cross contamination with meat and vegetarian food. With many hotels/resorts I have stayed this has to be the worst food options. 2. We were a big group of us staying at this resort, the rooms looks great in the beginning but then you see how aged this hotel really is broken facilities and missing amenities. That is not even the worst part, bedbugs and ant biting us. The housekeeping was bad, they remake the beds but they don’t change the sheets. They give us fresh towels but don’t take the old ones which kept piling up. I asked nicely to one housekeeper if she can clean the shower because hand shower is broken even when we asked someone to fix it. She ignored me, saying she will come back later but of course she didn’t. 3. Lastly, it all comes down to customer service. We have made complaints to the guests relations in the lobby about many things. One our hibachi reservation was incorrect made and communicated with us - they made reservations for 13 but we were 30. The person who made the reservation told another staff that we made the mistake but we literary made a three and zero with our hands. The birthday celebration was ruined. Many rooms of our group complaint about the room bed bugs every day, we were literally there for 4 nights. The very last day, we asked for compensation for the ridiculous stay - the guy blamed us for not filing out a formal form but all the days we went to complain nobody bother to provide us a form. We were promise by the general manager that they will get back to us - no news yet. Save your time, your money and holidays by avoid this resort.

  • 5/5 Becky L. 2 years ago on Google
    My husband and I have been to the Colonial 8 times now, and we are always impressed with the great service, and friendly, accommodating staff!! We were especially impressed with how everyone came together after COVID to make our vacation a pleasant one. The hotel in general was slightly less maintained than usual, the pools are in terrible need of repair. That being said, we were still impressed by its beautiful grounds, and awesome Dominican people! Our butler,Yeferson was amazing! We couldn’t have asked for a more friendly, accommodating, and kind person. He was extremely attentive, and definitely made our trip one to remember!

  • 5/5 Fernando V. 2 years ago on Google
    First I would like to say that I recommend it to everyone. If you are looking for peace and quiet, this is the place to go. Very organized, everything is very clean and the food is very good, all the restaurants are wonderful. Every night has a different attraction, besides the entertainment team is really fantastic especially Obama!!!! The butler who stayed with us was also very kind to Jeffrey. Come you will love!!!

  • 4/5 Prateek S. 2 years ago on Google
    Overall a good experience. Rooms are older and not everything works perfectly. Food and drink options are great though. What makes this place though is the staff. They look genuinely happy to work there and serve guests. Beach is very nice and the swim up bar is great. Also, the performances every day and the music in the plaza bar was amazing. Really liked our time here.

  • 5/5 Michael S. 1 year ago on Google
    It was amazing, I enjoyed the beach along with the activities provided by the animation team. I also enjoyed the GYM especially the worker as he helped spot me with my workouts. The bartenders were nice. And the votes were nice. And lastly I’d like to say that my tour guide Luis was the best. Keeping an eye out for me and my family for any questions daily and sent me everything I needed to know for what’s going on throughout the day and the amazing good mornings I’ve got.

  • 5/5 Chuck 2 years ago on Google
    This review is solely for our butler this past week. I will provide a complete review after arriving home. FRANCISCO is amazing! Top notch! Best of all butlers! He always greeted us, he was extremely helpful, but he never bothered or hovered. He is a friendly and kind man who works very hard to ensure your stay is memorable. We hate leaving because we probably will never see him again. The Majestic Colonial staff needs to give FRANCISCO a pay raise because he was responsible for making our vacation great.

  • 5/5 Meme B. 2 years ago on Google
    We came for our honeymoon and had an excellent time! Our butler Yeferson made the stay so easy and pleasant! He was always available to help, and extremely kind when we asked a million questions! The beaches are AMAZING, and the grounds are well kept! Will definitely be back

  • 5/5 KM C. 2 years ago on Google
    Amazing hotel and service. We stayed in the adults only section and had a wonderful butler. The grounds were gorgeous. Ocean was steps away. Nice pools. We would definitely go back!

  • 5/5 Steven C. 2 years ago on Google
    The staff is remarkable. Such care and attention given to the guests! Rolando and Rosa Marie (our concierge at the Colonial) were stand outs! Rolando also performs in the show and is so very talented. We will certainly be back!!!!!! 😄😄😄


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