3/5 A S. 9 months ago on Google
My
family
and
I
stayed
at
the
Westin
Punta
Cana
for
3
nights
and
had
different
experiences
on
different
things.
I
will
break
it
down
in
details
as
follows:
The
Good:
1.
Welcome
drink
was
quite
good
and
refreshing,
hands
down
for
whoever
made
the
drink.
so
good!!!!
2.
Shuttle
service
is
excellent,
they
can
take
you
to
the
Blue
Mall
and
restaurants
nearby.
There
is
also
a
grocery
store
at
the
Blue
Mall
if
you
want
to
grab
snacks
and
soft
drinks.
3.
Guests
have
free
access
to
the
Indigenous
Eyes
Ecological
Reserve
that
has
13
freshwater
lagoons.
The
hotel
and
take
you
there
and
back.
My
family
and
I
enjoyed
this
activity
so
much
and
I
highly
recommended.
4.
Free
biking
activity,
you
can
grab
one
of
the
bikes
they
have
and
bike
around
the
community.
5.
The
hotel
room
is
enormous,
the
biggest
I
have
been
in
North
and
South
America.
The
design
of
the
room
is
also
well
thought
through.
6.
This
hotel
is
in
a
gated
community
which
made
us
feel
very
safe.
Note:
if
you
are
taking
an
Uber,
make
sure
to
choose
"Uber
Select"
so
you
can
get
back
into
the
property
from
outside.
(Regular
Uber
is
not
allowed
in
the
community)
Things
that
need
improvements:
1.
The
food
-
prices
on
the
property
is
quite
expensive
for
the
quality
that
you
get.
Our
first
meal
at
the
Anani,
the
service
restaurant
on
site,
came
up
to
$170
for
3
entrées
and
3
desserts
which
we
would
not
mind
if
the
food
is
tasty.
Unfortunately,
the
chefs
may
need
more
training
and
quality
check
needs
to
be
in
place.
For
example,
one
of
the
entrées,
BBQ
ribs
were
tough
and
appeared
to
have
been
sit
out
for
a
long
time.
The
mashed
potatoes
that
came
with
it
tasted
like
burnt
garlic.
The
other
entrée,
creamy
rice
with
shrimps
was
bland.
It
would
also
be
nice
to
have
more
food
selections,
dinner
buffet,
or
even
an
afternoon
tea
option.
2.
Service
Time
-
our
group
(and
other
guests)
waited
a
long
time
for
the
food
or
even
just
a
bottled
water
with
ice,
considering
there
are
so
many
staff
standing
around
doing
nothing.
3.
Coffee
Shop/Convenience
Store
-
there
is
only
one
gift
shop
on
the
property
and
they
only
sell
Pringles.
The
rest
of
the
stuff
they
sell
there
is
non-edible
items.
For
a
4
stars
hotel,
it
is
a
must
to
have
a
full
service
coffee
shop
that
offers
a
variety
of
caffeinated
drinks,
non-caffeinated
drink,
soft
drinks,
and
bakey
items.
This
is
where
guests
go
to
grab
something
easy
when
they
do
not
feel
as
hungry
to
sit
down
somewhere
to
eat.
My
family
and
I
had
to
take
the
shuttle
service
to
the
Blue
Mall
so
we
could
grab
snacks
and
drinks
from
the
grocery
store
back
to
the
hotel.
4.
Activities
for
guests
-
other
than
the
activities
that
I
have
already
mentioned,
the
resort
gets
quiet
after
8
pm.
Something
like
Sip
&
Paint
activity,
ceramic
making,
etc.
would
be
great.
5.
Signs
and
Directions
-
please
put
up
signs
of
how
to
get
around.
After
my
stay,
I
still
have
no
idea
how
to
get
to
the
gym
and
where
all
the
other
restaurants
are.
Thank
you
Mike,
the
manager,
for
all
your
help
to
in
trying
to
fix
the
AC
in
my
hotel
room.
I
know
that
there
are
a
few
glitches
on
this
trip,
but
you
did
your
best
to
try
to
turn
this
around
for
me
and
my
family.