The good are super good but the prices are a bit high for students like us. Also i would specially like to mention a female sales girl. She was very helpful and informative about products. Honestly the company needs to give her a raise ✨✨✨✨

During my visit in Darjeeling biswa bangla I had the pleasure of being assisted by a staff girl whose commitment to ensuring a positive customer experience truly stood out. Her exemplary service went above and beyond my expectations, and I believe that acknowledging such exceptional efforts is crucial for maintaining the high standards of your establishment. This particular sales professional demonstrated an impressive combination of product knowledge, attentiveness, and genuine enthusiasm for assisting customers. She not only guided me through the store's extensive collection but also took the time to understand my preferences and requirements. What sets her apart is not just her product knowledge but her ability to convey information in a way that is both informative and engaging. She patiently answered all my queries, providing detailed explanations about various products and helping me make informed decisions. This level of expertise significantly enhanced my shopping experience. Furthermore, her friendly and approachable demeanor created a welcoming atmosphere. It was evident that she takes pride in her role, and her passion for customer satisfaction shone through. In addition to her But just now after reading the hurtful feedback i understand everyone is entitled to their opinion, but I kindly request you to refrain from sharing negative feedback that may be hurtful.I respect your right to express your opinions, but I urge you to consider the impact of negative feedback on someone's profession. It can be hurtful and detrimental. If you have specific concerns, I encourage you to communicate them constructively, keeping in mind the person behind the profession. criticism is valuable, and if you have specific concerns, we would appreciate a more detailed discussion to address them appropriately. Let's strive for open communication and understandig I extend my sincere gratitude to her for making my shopping experience memorable and enjoyable. I am confident that her dedication reflects positively on your establishment, and I wanted to take a moment to acknowledge and commend her exceptional service. understand my needs, providing insightful recommendations and expert guidance throughout the shopping process. Her enthusiasm for her role was evident, creating a positive and enjoyable atmosphere

Such good place to shop for exclusive items with a great price. And the service of staff was extremely helpful. Special a lady staff, big applause to her service, very polite and helpful.

This is such a great place for us tourists. The product and price and the service of staffs are so good. I saw someone complaining about a staff but when I was there she was the kindest and extremely helpful to me. I hope people don't spread baseless rumors of such staffs 🥺

I really love the goods and services of this store. Several staffs were very friendly and helpful. I'd like to specially mention a lady staff who assisted me very well. So kind. Thank you.

Though the store has a good collection of items the behaviour of one of the female staff members was immensely disappointing. She was rude, sarcastic, and even went to the extreme of having a prolonged verbal argument with a customer despite her colleague apologising on her behalf. Her behaviour was unwarranted and bordering on harassment. Such behaviour on her part was unnecessary and uncalled for. Maybe she should keep her personal problems aside while attending to customers and get a class or two on hospitality. I would like to request the management to look into this matter as such unwelcoming and caustic staff would seriously impact customer relations.

A very good place to get local handcrafts, clothes and different hand mand articles. Love the place. I had purchased some pure cotton shirts from here which are very comfortable and light. But most of the items are very expensive here. May be they have used high quality materials that's why they are priced with such a hefty price tags. Also taking photos inside the store isn't allowed which is quite odd. They are just stopping free promotions which they could have received. Also there is none items/ articles from Darjeeling region.

A whole new shoping experience for tourists and foreigner. Cloaths, foods, handcraft items also available.