Tashkent International Clinic (TIC) image

Tashkent International Clinic (TIC)

Hospital

😠 We are foreigners residing in Uzbekistan for 3 years . Very bad attitude and negligence on the part of the guards who answer the phone for emergencies. Today my 5-year-old daughter had a very strong pain in her ears at 1:00 am, I called the International Clinic to ask for help and for a doctor to se... People often mention clinic, staff, doctor, experience, professional, Uzbekistan, care, appointment, daughter, called,


Address

Sarikul St 38, Tashkent, Toshkent Shahri, Uzbekistan

Website

www.tashclinic.org

Contact

+998 71 291 01 42

Rating on Google Maps

3.90 (68 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 am to 8 pm
  • Wednesday: 8:30 am to 8 pm
  • Thursday: 8:30 am to 8 pm
  • Friday: 8:30 am to 8 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: clinic (15) staff (15) doctor (12) experience (10) professional (9) Uzbekistan (8) care (7) appointment (7) daughter (6) called (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Patricia P. 2 years ago on Google
    We are foreigners residing in Uzbekistan for 3 years . Very bad attitude and negligence on the part of the guards who answer the phone for emergencies. Today my 5-year-old daughter had a very strong pain in her ears at 1:00 am, I called the International Clinic to ask for help and for a doctor to see my daughter, but the person who answered the phone said there was no emergency doctor and no one could treat her. Because of this, my 5-year-old daughter has had a hellish night without the possibility of being treated by a doctor. Desperate, In the morning I went to the clinic with my daughter to demand that a doctor see her because the baby was suffering a lot and would not stop crying, so the security person asked me if I had called before going. I told him that of course i had called at 1:00 am and that no one had wanted to attend to my daughter. Finally, at 8:00 am, the guard decided to call the doctor on duty. The doctor was very kind, and he carefully checked my daughter, and diagnosed otitis in need of antibiotics and painkillers. Fortunately there is no perforation of her eardrum. Very disappointed with the negligent attitude of the security guards.
    12 people found this review helpful 👍

  • 1/5 Arislanov S. 6 years ago on Google
    None of the operators who answer the phone do not speak UZBEK. In 1989 Uzbek language became an official language of Uzbekistan.
    5 people found this review helpful 👍

  • 1/5 Akhmadjon R. 6 years ago on Google
    Pure rip off, to get stupid English visa you have to through tuberculosis check and costs 95$. Also you have to wait outside on a bench looking at the clinic which looks like a prison.
    5 people found this review helpful 👍

  • 5/5 toft A. 5 months ago on Google
    Wonderful experience with Tashkent International Clinic. Dr. Kim is incredible. Not only has she taken great care of my health, but also she is lovely to speak with at every appointment, combines expertise and a willingness to listen and discuss. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. Also, the staff is very friendly and professional. I highly recommend becoming her patient!
    5 people found this review helpful 👍

  • 3/5 Mo 6 years ago on Google
    Very mediocre service and knowledge of staff. Most of the medical staff refer you back to your country for further medical attention. Price is unreasonable for the services provided.
    4 people found this review helpful 👍

  • 5/5 Anya L. 3 years ago on Google
    please, read the description of the clinic before you go there. it's written that this clinic is for EXPATC, it means that you should be foreigner to be able to go there. stop complaining, that you were not able to enter if you are local. foreigners are not allowed to go to the governmental clinics for the same reason. what about the clinic - it's very friendly place, were you can find nearly everything you need. you can get appointment the same day. don't forget to bring your accreditation card or passport to be able to proof your identity and come in.
    4 people found this review helpful 👍

  • 4/5 Rasuljon S. 5 years ago on Google
    Good place
    3 people found this review helpful 👍

  • 5/5 Deniz K. 1 year ago on Google
    We were very satisfied with their service, very clean and professional environment with English speaking staff. Me, my husband and my 13 year old son went to this clinic . I highly recommend this place. Thank you for making our Pfizer vaccination experience a pleasant one.
    2 people found this review helpful 👍

  • 5/5 J.W. K. 1 year ago on Google
    Doctors and nurses are all really attentive, responsive, and professional. Have not had a single negative experience and have been there many times over the past three years. Also guards, receptionists and financial people, dentist, physiotherapist, x-ray technicians…. they are without exception professional and friendly, too. Honestly, best experience of all the six countries where I lived….
    2 people found this review helpful 👍

  • 5/5 Qasim Z. 2 years ago on Google
    I can't believe the idiocy of people claiming the clinic is bad - it's only for Expats or family members of an expat such as a spouse. There are so many hospitals that we cannot receive treatment from unless it's an emergency.
    2 people found this review helpful 👍

  • 5/5 Shukhrat U. 2 years ago on Google
    We have come here for the medical exam. I filled online form and then called them to set up the date and time. It was difficult to reach them as nobody picked up the phone. When we arrived we were let in and had to leave the phones at the security. This was the only inconvenient case. All the rest went perfect. The registration, the line visiting each doctor was fast and efficient. We also contact them from time to time when there is health issues with foreigners and all went fine. Overall I have a positive experience with this clinic.
    2 people found this review helpful 👍

  • 1/5 Zulfiya K. 4 years ago on Google
    I called to book an appointment and ask for prices for the dental services as they don’t have price list on their website and they rejected to deal with me as a client stating that I’m an Uzbekistan citizen and they DON’T provide services to Uzbekistani Nationals!!! The clinic is located on Tashkent territory and they refuse to deal with Uzbekistan citizens??! I got so insulted to be honest and for what?! For being Uzbekistan citizen!!! Will never recommend this place to anyone!!!
    1 person found this review helpful 👍

  • 5/5 Mari Le R. 1 year ago on Google
    Extremely caring staff who takes care of their patients, and with very good materials. They follow your state of health from beginning to end and it is very reassuring. After having done several clinics in Tashkent, I recommend this one first. You can trust them!
    1 person found this review helpful 👍

  • 5/5 Yulia R. 1 year ago on Google
    We needed a COVID vaccine and certificate to enter the US and the clinic was very accomodating in providing the information and arranging the appointment for the vaccination. Nothing to add but praise to the staff who responded quickly by email and telephone, and to the doctor and nurses who made it all happen with the attention and attitude we really appreciated. Thank you!
    1 person found this review helpful 👍

  • 4/5 Paola E. 11 months ago on Google
    I was traveling in Uzbekistan, when I started feeling sick. So I decided that it will be better to see a Doctor. We called the Taskhent International Clinic and they prioritised my appointment for the same day, once I explained the symptoms. The whole experience was professional and smooth. Thank you so much to the doctors, nurses, the staff and crew. They are knowledgeable, professional and I felt they do their best to accommodate your needs. Thank you . Jorge Ariel Orrego
    1 person found this review helpful 👍

  • 1/5 Patricia Louise De Moura M. 5 years ago on Google
    I've been going to the clinic for the past two years, whenever I had any need. Many of the times I have been there I left extremely disappointed, specially due to wrong information given by the secretaries.More than twice I was told to go to an appointment just to find out they were not expecting me on the days they told me to go!
    1 person found this review helpful 👍

  • 1/5 Kinci K. 4 years ago on Google
    Daughter went to have an examination with 37,8. All she had it was ibuprofen. Few hours later same day in an other hospital we had to receive infusion.
    1 person found this review helpful 👍

  • 1/5 Dow J. 4 years ago on Google
    This place looks like prison. Reeks of arrogance and disrespect towards visitors and especially to locals. Never seen anything like this.
    1 person found this review helpful 👍

  • 5/5 Sardor T. 4 years ago on Google
    Modern hospital...
    1 person found this review helpful 👍

  • 5/5 Akbar T. 7 months ago on Google
    This had been a wonderful experience. I came here to get a TB test to apply for UK visa. People at the register counter were very helpful and polite - took me less than 5 minutes to prepare my document. The best part of the experience were the doctors/nurse staff that are working efficiently and with lots of care for the patient. Some say it takes very long to go through the TB test, but overall it took me 25 minutes. Also the building is going through additional renovation, and I believe it will look much better, although it’s pretty already.
    1 person found this review helpful 👍

  • 5/5 Makhkamjon A. 4 years ago on Google
    (Translated by Google) Top staff in all. The most possible politeness in circulation. 10 out of 10 maintenance. And the guard is an extraterrestrial level. The most polite manner when handling the power and weight of a buffalo, it is necessary to succeed. Top staff in all. The most possible politeness in circulation. 10 out of 10 maintenance. And the guard is an extraterrestrial level. It is necessary to succeed. (Original) Лучшие сотрудники во всем. Наивозможнейная вежливость в обращении. 10 из 10 обслуживанию. А охранник это внеземной уровень. Наивежливейшая манера при обращении с силой и весом буйвола, это надо же так преуспеть. Top staff in all. The most possible politeness in circulation. 10 out of 10 maintenance. And the guard is an extraterrestrial level. The most polite manner when handling the power and weight of a buffalo, it is necessary to succeed.
    1 person found this review helpful 👍

  • 5/5 Weaning P. 5 years ago on Google
    So lovely! We had an emergency and arrived after the clinic was closed. But everyone there was so accommodating and helpful. Dr Inom Tashmatov came quickly from his home to assist us. Thank you so much again!
    1 person found this review helpful 👍

  • 3/5 Muhammad K. 6 years ago on Google
    Service is good but much waiting hours.
    1 person found this review helpful 👍

  • 4/5 G L. 11 months ago on Google
    For disorganised travellers like us it was great that we could complete our course of rabies vaccination (Rabipur) before embarking on treks in Central Asia. The doctors here are very professional, helpful, friendly, and follow CDC guidelines (although one should always question generalisability) Would be great if they could provide tick-borne encephalitis vaccine (TicoVac) as this is present in parts of Central Asia (but in fairness probably rare in Uzbekistan) The prices are very expensive (even for foreigner standards) but keep in mind stock comes from Europe and at times may need to be in a cold chain.

  • 5/5 Rachel W. 6 months ago on Google
    I arrived in Uzbekistan last month and promptly got the latest COVID 19 strain. I had to come in to TIC twice, first to identify what was wrong and then later to treat the unfamiliar symptoms I was having, and Dr. Inom Tashmatov was an angel both times. He and the nurses and administrators caring for me went above and beyond their duty of care to make me feel safe and reassured throughout the situation, while keeping other clinic patients safe from the spread of the virus. I highly recommend this clinic for foreigners and locals alike.

  • 5/5 Ana patricia G. 11 months ago on Google
    Always the behavior is excellent, very polite and friendly, the security people, the reception staff, nurses, doctors, they all try to help you. And, of course, very good professionals.

  • 5/5 Muhabbat van der K. 1 year ago on Google
    Excellent medical care, wonderful, highly qualified staff, professional and caring. Facilities and equipment are top notch. They make it very easy to manage the appointments and bills. We have been going to the clinic for almost 20 years and have only positive and happy experience.

  • 1/5 Jack S. 1 year ago on Google
    Very frustrating to deal with them. They do not know customer service. They do not communicate clearly. After emailing them everything listed for required documents, we waited for 3 days for reply. And they only replied "can you send everything listed on required documents on website?" No clarification whatsoever for which documents are missing. It takes weeks just to make appointment with them. Terrible place

  • 5/5 Aa B. 3 months ago on Google New
    For the second time, I am having great experience with Tashkent International Clinic. Administrators, assistants, doctors all staff are friendly. So satisfied with the service they provide.

  • 5/5 Simon D. 2 years ago on Google
    I was received by a good doctor very quickly. Its fast, efficient and professional. I recommend to all expats !

  • 5/5 Bob S. 7 years ago on Google
    (Translated by Google) Everything is great (Original) Все замечательно

  • 3/5 Shak M. 2 years ago on Google
    Service has improved a lot. Staff are very helpful and polite. Making payments is a slight issue as they don't accept cash, but other options are available.

  • 5/5 Thierry S. 7 years ago on Google
    (Translated by Google) Home, and perfect availability ... even outside opening hours. (Original) Acceuil, et disponibilité parfaite...... même en dehors des heures d oouverture.

  • 1/5 Kerry W. 4 years ago on Google
    (Translated by Google) I am not good at dentistry. The stuff was removed and filled, but there is a gap on one side, and it remains, so I try to floss every time. I thought that it was that degree, and I did not go again, and I had another dental practice. $ 200 for this half-hearted treatment (Original) 歯科はすごく下手。詰物が取れてフィリングしてもらったけど、片側は隙間があって、取れたままだから、フロスをする度にしみる。その程度なんだと思って、再度行かず、他の歯科でやってもらった。この中途半端な治療に200ドル

  • 5/5 박올가 4 years ago on Google
    (Translated by Google) I really liked it. Service, staff - everything is on the level (Original) Мне очень понравилось. Обслуживание, персонал - всё на уровне

  • 1/5 Pesso O. 3 years ago on Google
    (Translated by Google) I can't keep walking, so I went to this hospital. This hospital accepts only foreigners, so the price setting is extremely high. You cannot be hospitalized. Almost only inquiry. It's okay because I had insurance, but it's a good level for ripping. I don't know anyway, so I'm finally drip! I just got about 2 drops. Next time I go to four. I looked up after this, and there are only two English-speaking hospitals in Tashkent. By the way. After 3 days, it was tens of thousands of yen. I had a stool test for two days. It's helped that my English is understood because it's done by a foreign doctor, but I couldn't get the test results at all, so it was said that the next day, the next day, on the day I returned to Japan. I was asked to give my email address and sent me the inspection results by email after returning to Japan. After all, nothing came and I ignored it even if I checked it and contacted me from here. What the doctor told me was dry skin! Drink plenty of water! It didn't matter at all. Drivers like Uber don't know this because it's only foreign tourists. (Original) 歩くのもままならなくなりこの病院に。 この病院は外国人のみを受け付けているため料金設定はえげつなく高い。入院などはできない。 ほぼ問診のみ。 保険に入っていたのでいいが、ぼったくりもいいとこっていうレベル。とりあえず分からないから点滴やっとく!って2本くらい点滴してもらっただけ。次行ったら4本。 この後調べたらタシケントで英語の通じる病院は2つのみでここともうひとつはちゃんとしてるらしい?ところ。 3日通って結局数万円でした。 検便検尿を2日もやった。 外国人医師がやっているので英語が通じるのは助かるが、検査結果を全然くれず、次の日次の日と言われ帰国日に。 メールアドレスを教えるように言われ、帰国後検査結果をメールで送ると。 結局何も来ず、調べてこちらから連絡しても無視。 医者で言われたのは、乾燥肌ね!水を沢山飲んで!って全く関係ないことだけでした。 外国人客のみなので、Uberなどの運転手はここを知らない。


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