Uzbekistan Airways National Air Company image

Uzbekistan Airways National Air Company

Airline

😠 This airline is a shame to the country. Horrible service, incompetent staff, payment transparency bordering on fraud. Don't fly with this joke of an airline if you don't have to. People often mention service, flight,


Address

Amir Temur Avenue 41, Tashkent, Toshkent Shahri, Uzbekistan

Website

uzairways.com

Contact

+998 71 140 02 00

Rating on Google Maps

3.50 (116 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (9) flight (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 M W. 6 months ago on Google
    This airline is a shame to the country. Horrible service, incompetent staff, payment transparency bordering on fraud. Don't fly with this joke of an airline if you don't have to.
    1 person found this review helpful 👍

  • 1/5 Naim Y. 10 months ago on Google
    Worst Airline! STAY AWAY! Customer service is non-existent. Flights are always delayed by an hour or more, absolutely no organization in JFK. Atleast 10x the flight attendants asked for my seat ticket while on the flight because apparently the last row is for them. And to top it off they lost my bag, it’s been 3 days now and they still have no idea where it is or when it will arrive. And like I said, ZERO customer service so I have no idea if I’ll see my property again. A 5 year old could run a better airline than this! I wanted to give this 0 stars but not possible on google.
    1 person found this review helpful 👍

  • 1/5 Behzod K. 4 years ago on Google
    I have a problem with this company last 2 years on flights HY 101 and HY 102 JFK New York- Tashkent, Tashkent- New York . 0 star for service and air plane media systems(there are only 3 movies from last century, no games, no tv shows, nothing and no choice only English), very dirty seat book holders, crews never comes to you when you call, they just ignore call. Why all crew starting counting pillows and blankets before 2 hours landing and stop all kinds of service??? Bad service!!!! I never seen on Russian Airlines and Turkish airlines this situation. I will recommend to everyone try just one time Turkish Airline for fill excellent service!
    1 person found this review helpful 👍

  • 3/5 Jaloliddin S. 2 years ago on Google
    International airport in Tashkent. Monopoly in airways.
    1 person found this review helpful 👍

  • 1/5 Azamat S. 1 year ago on Google
    I got very bad experience there. There are 8 available windows and only 2 is working. We are living in Uzbekistan but their workers can not speak in Uzbek. You are speaking in Uzbek and they are responding in Russian. We tried to change our flight date but the fare is so high. Basically, the fare should be 40€ but they counted 481$ and the reason was uzairways they have 12 different types of tickets. In order, you will fly at the same date with the same flight but first passenger paid 400$ whereas second passenger could pay 1000$. So poor customer service with stupid fares.
    1 person found this review helpful 👍

  • 5/5 Sultonmurod B. 1 year ago on Google
    I've flied to New York, it took 12 hours and stuwardesses were very kind, they gave us 2 times a food and drink. Blankets and pillows were given for us to feel more comfortable. I liked it.
    1 person found this review helpful 👍

  • 4/5 Shukhrat U. 2 years ago on Google
    Good office location. Old office building, but beautiful inside. Strict security, not easy to enter.

  • 5/5 KFK D. 5 years ago on Google
    Great airline, I used it since 1996...dont forget all Soviet airplane technology was baset in Uzbekistan during WW2

  • 5/5 Raja a. 2 years ago on Google
    It was a great experience travelling twice with Uzbekistan airways.

  • 5/5 Jasurbek B. 6 years ago on Google
    Best one

  • 5/5 Nafissa M. 5 years ago on Google
    Prefect

  • 4/5 Юсуф �. 5 years ago on Google
    Super service...

  • 1/5 Dilshod T. 1 year ago on Google
    The worst airline. Super overpriced. Flights go from the cheapest and worst terminals. My flight got delayed for 2 hours. But still I paid €350 for the flight and yet even the seat is not adjustable. I wish they never existed in the first place.

  • 3/5 Dan M. 1 year ago on Google
    First to bad stuff. Impossible to get in touch with to fix an error when booking online, went to the sales office, they claimed to have fixed the ID details, but they didn't; luckily they their colleagues at the airport were lax enough to admit the passenger on board anyway. Speaking of the flight, it was delayed, and according to FlightStats, not a single plane on this route has taken off or landed on time in ages. Now, to the good stuff. The check-in experience was polite and straightforward, safety video is a boon and meals are fantastic.


Call +998 71 140 02 00 Open on Google Maps

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