1/5 Ghadi R. 6 months ago on Google • 5 reviews
Our
arrival
at
3
am
was
met
with
a
disappointing
room
condition
–
the
bed
had
hair
on
it,
and
other
areas
were
also
unclean.
When
I
called
the
night
shift
reception,
their
response
was
shockingly
dismissive,
stating
that
hair
wasn't
a
big
deal.
Despite
my
insistence,
they
refused
to
change
the
room
and
offered
only
new
sheets,
displaying
complete
indifference
to
our
concerns.
To
make
matters
worse,
the
staff's
attitude
was
rude
and
sarcastic,
making
us
extremely
uncomfortable.
Throughout
the
night,
there
were
disruptive
noises
in
the
hallways
caused
by
the
hotel
staff,
adding
to
the
overall
disaster
of
our
stay.
While
the
morning
shift
staff
was
apologetic,
the
damage
was
done.
If
I
could,
I
would
rate
this
hotel
-10
for
its
lack
of
cleanliness,
unprofessionalism,
and
overall
disregard
for
guests'
comfort.
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