2/5 Nick A. 6 months ago on Google
Falsely
advertised
as
a
"5
Star
Resort".
It
was
when
it
opened,
but
has
been
falling
apart
since
it
was
built.
If
you
want
a
real
luxury
5
start
hotel,
do
NOT
stay
here,
try
the
Pullman
or
similar.
If
you
want
a
3-star
hotel
and
have
kids,
its
fine.
Spent
2
weeks
here,
You
arrive
on
the
bumpiest
driveway,
into
a
beautiful
lobby
with
friendly
and
helpful
staff.
The
harder
you
look,
the
worse
it
gets.
I
was
upgraded
to
a
top
floor
suite
which
featured
a
bathtub
that
poured
yellow
water
and
the
drain
didn't
seal,
multiple
water
damage
repairs
in
the
ceiling
and
walls,
and
a
lovely
view
of
the
ocean.
The
view
also
included
the
missing
roof
tiles,
rust
and
water
damage
of
the
building.
Wander
the
halls
a
bit
and
you'll
find
half
the
hotel
hasn't
been
built
yet
and
the
doorknobs
are
rusting
and
the
fire
hoses
aren't
connected
to
water.
The
A/C
worked
great
however.
The
pools
look
great
from
afar,
but
up
close,
thousands
of
ceramic
tiles
are
falling
off,
and
the
long
pool
has
a
slight
green
tinge
from
algae.
Some
pools
and
water
features
were
closed,
and
had
filled
with
rain
water
and
algae.
The
water
slide
works,
but
it's
only
for
kids?
The
food
at
the
buffet
was
pretty
good,
lots
of
choices
and
was
included
in
the
room.
You
can
sit
next
to
a
dirty
window
facing
the
ocean
and
admire
the
water
damage
on
the
ceiling.
The
plants
and
flowers
here
are
beautiful.
The
gardeners
seem
to
work
non-stop
on
this,
maybe
too
hard.
One
day
they
mowed
off
thousands
of
flowers
growing
on
the
hillside.
Money
would
be
better
spent
on
maintenance.
Tennis
courts?
Being
overgrown
by
the
jungle
and
rust.
Event
hall?
left
abandoned
and
unlocked
with
broken
furniture
&
lightbulbs
everywhere.
How
about
the
beach?
Well
after
a
big
rain
the
beach
is
flooded
with
garbage
as
far
as
you
can
see.
I
even
saw
a
capped
syringe
in
the
sand
about
50m
north.
Relax
on
the
chaise
lounges?
You'll
be
surrounded
by
cigarette
butts.
The
lifeguard/
pool
attendants
just
stand
around
when
no
one
is
swimming
when
the
could
actually
make
the
place
nice.
Every
time
I
got
a
towel
at
the
pool
or
beach
it
was
torn
and
had
holes
in
it.
Maybe
relax
with
a
massage
at
the
spa?
More
of
the
same
but
worse.
They
are
not
affiliated
with
the
hotel
and
are
terrible.
It
would
be
so
EASY
to
fix
the
customer
experience
here
but
they
seem
to
not
care.
Don't
waste
your
money.
Plenty
of
other
options.