Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention service, customer,


Address

9 Rue De Buade, Québec, QC G1R 3Z9, Canada

Website

restaurants.subway.com

Contact

+1 418-692-3330

Price rating

$ $$$

Rating on Google Maps

3.50 (471 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 9 pm
  • Saturday: 8:30 am to 8 pm
  • Sunday: 8:30 am to 8 pm
  • Monday: 8:30 am to 8 pm
  • Tuesday: 8:30 am to 8 pm
  • Wednesday: 8:30 am to 8 pm
  • Thursday: 8:30 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (9) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Camilo B. 4 years ago on Google
    The worst experience in my live, 50 minutes to prepare the sandwiches of 5 people before me, then like 15 minutes to prepare just 1 sandwich, it was cold when was the time to eat. I speak to the "team chief" he was just chatting in the back while 2 persons try to make the food with the restaurant full. Very bad experience, never going to come back to this location
    2 people found this review helpful 👍

  • 1/5 Kristine K. 2 years ago on Google
    Most discriminating old lady staff we’ve ever met in our life! My 6 yr old daughter is badly in need a bathroom, as a parent, you’ll try to find the best way to help your daughter. Unfortunately, an old lady subway staff kicked us out of the store. Such an inhumane act to do for a 6yr old kid who wants to use a bathroom. Why are we going to grab a sandwich first if my daughter needs a toilet right away? I hope that old woman will be fired from her job. It was such a humiliating experience to be asked to leave the store. Unbelievable!
    1 person found this review helpful 👍

  • 4/5 Jordan K. 4 years ago on Google • 225 reviews
    They did a great job considering there were two employees and 20+ people in line, almost out the door. Menu is a little unique to the area.

  • 4/5 Albert L. 2 years ago on Google
    Good service, with English also, well understanding, employees are welcome and kind
    1 person found this review helpful 👍

  • 1/5 Kate Q. 4 years ago on Google
    bad attitudes! If you guys credit card machine, you can just put a big sign there in front of the door and in the restaurant. You don’t have to be so mean and say bad things. It’s not our fault to not hear you “clearly”. 😕 Girl ruined our good mood in such a nice city. Thank you!
    1 person found this review helpful 👍

  • 4/5 S. H. 1 year ago on Google
    Your typical Subway to save the day when you are hungry and want something easy, but it wasn't quick at all because of how busy it was, understandable with the high demand in this popular tourist area, although it was in May when the tourism season hasn't peaked yet!
    1 person found this review helpful 👍

  • 1/5 Kristyn Lindsay- S. 5 years ago on Google
    WORST SERVICE EVER!!! ordered a 12 inch Steak and Cheese sub and only about half of it came with actual meat on it. The place is disgusting in terms of the bathroom having toilet paper all on the floor. The service line not being clean at all, looks like some of the meats have been sitting out for the entire day. The staff is EXTREMELY unfriendly and SLOW! It was a hassle getting the sub fixed even though it was their mistake! I highly recommend NOT coming to eat here.
    1 person found this review helpful 👍

  • 5/5 briantravelman 10 months ago on Google • 200 reviews
    I'm genuinely surprised by some of the negative reviews, because I ate here twice and it was a wonderful experience. Both times we were the only ones in the restaurant. It's just a little difficult and confusing as the menu is all in French. Luckily, one of the girls who works there speaks English and was really helpful. Their teriyaki wraps are really good, and they have more variety than our American version, but it's a little bit expensive. Large building and nice dining tables, but the dryer in the bathroom is broken. Located in a very convenient area is close proximity to many major landmarks. And with so many places not opening until 11 AM, this is a great place to grab a quick breakfast.

  • 4/5 KHATTAR ON THE G. 7 months ago on Google • 186 reviews
    Clean place with friendly team

  • 4/5 M S. 7 months ago on Google • 62 reviews
    It was pretty standard for subway but the bill came to $50 for 2 sub combos so beware. They charge for everything separately.

  • 1/5 Andréanne L. 1 year ago on Google • 13 reviews
    Worst subway that is. Took 45 minutes to get my food. Had nothing left in the middle of the lunch hour during the Easter long weekend and the staff was sloppy, slow and rude. No one was acting as if they got a training and no one was wearing a net on their hair (🤢). Train your employees correctly or fire them.

  • 4/5 J S. 8 months ago on Google • 7 reviews
    I was worried because of the negative reviews but it was fine.. a bit slow but it wasn’t too bad.

  • 1/5 Yass A. 2 years ago on Google
    terrible customer service so very rude! i would give -3 stars if that was possible

  • 1/5 Debbie S. 8 months ago on Google
    Very dirty. The bathrooms were disgusting.

  • 1/5 Peter P. 1 year ago on Google
    If you buy a salad there bring your own fork or use your fingers.

  • 2/5 salma d. 1 year ago on Google
    Very poor customer service, we felt as if we’re bothering them with our orders .. the food was good.

  • 5/5 Rifaat T. 1 year ago on Google
    As any other subway in canada yummmmy and it's downtown in historical building they kept all the fixtures of the building inside and outside

  • 5/5 Laksh T. 1 year ago on Google
    The Girl is a Great sandwich Artist. She didn’t miss any details. Keep up the Good Work.

  • 1/5 Jigar S. 1 year ago on Google
    Worst Subway location ever. Poor customer service, poor organization and inventory of veggies. Ordered 6 sandwiches and after 3rd they had No Onions and pickles. It wasn't even closing time and they have no respect even if customer is buying 6 of their sandwiches.

  • 1/5 Pat 3 years ago on Google
    Nice job getting my last review deleted. I see you are standing with the staff who attacks customer physically. Can't top that customer service can you? You will be hearing soon from a lawyer. Thanks Subway.

  • 4/5 Nathan P. 3 years ago on Google
    Despite the dining room is closed due to the pandemic of covid, i still had a very good experience with us because i tasted all of your soft drinks, all of your drinks are very good mostly your root beer and diet pepsi, your employees are very friendly and this place is well clean.

  • 5/5 Virginia D. 6 months ago on Google • 2 reviews
    Excellent service. Only restaurant open breakfast on a Monday close to us. Ordering for several people, but very patient and helpful service.
    1 person found this review helpful 👍

  • 1/5 Miral M. 10 months ago on Google • 1 review
    Very bad service, first of all employees should get a proper training about making sandwiches. I didn’t even get proper toasted sandwich, everything was messed up. Please give your team members proper training. Merci!!


Call +1 418-692-3330 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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