1/5 Greg B. 2 years ago on Google
We
booked
our
room
7
weeks
in
advance
and
were
charged
in
full
when
booking
to
take
advantage
of
a
promotion
the
hotel
was
putting
on.
Upon
arrival
we
were
the
fortunate
ones
(I
guess)
as
we
got
room
#1.
What
a
terrible
room.
Bathroom
is
so
small
and
shower
is
beyond
ridiculous.
Paint
peeling
and
chipping
all
over
the
place.
Coffee
make
did
not
work,
but,
when
I
mentioned
this
to
front
desk
I
was
told
I
didn't
know
how
to
work
it
and
try
again.
I
did
and
still
didn't
work
so
I
left
the
2
cups
of
coffee
grounds
sitting
in
the
machine
for
the
housekeeper
to
clean
after
we
put
the
sign
on
the
door
which
indicated
room
needed
cleaning
(as
per
the
instruction
posted
on
the
door).
Ooops,
they
forgot
to
mention
there
is
no
housekeeping
services
provided
due
to
Covid,
yet
the
cleaning
person
was
cleaning
the
room
of
our
travelling
friends
at
that
time.
The
man
at
the
desk
advised
me
that
just
can't
happen
and
as
he
said
"maybe
they
just
got
lucky".
REALLY!!!
Easy
to
understand
the
no
cleaning,
but,
let
your
guests
know!
And
by
the
way,
that
promotion
they
put
on
never
did
materialize.
Front
desk
blamed
some
other
company
as
it
was
nothing
to
do
with
them?
I
urge
you
to
look
over
their
website
and
find
alternate
accommodations
for
your
stay
in
that
great
city.
We
have
been
traveling
in
North
America,
Caribbean
and
Europe
for
over
40
years
and
have
never
had
such
a
poor
hospitality
experience.
Stay
away
from
this
place....
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