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Frequently mentioned in reviews: room (25) hotel (19) location (15) clean (14) staff (13) stay (10) Quebec (8) close (7) good (7) bathroom (7)
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  • 3/5 Alexandra M. 2 years ago on Google
    Breakfast is not included in the stay anymore due to Covid. The parking is across the street and is an extra charge of $14 a day. The lot can be full at times as it is a public parking lot. There is no housekeeping during the stay due to Covid although you can ask the front desk staff for towels or anything else you need. Front desk staff is not 24/7 but they give you an access code to enter the building when they aren't there. The room was quite small, although the washroom was very nice with a huge bathtub. Room had a fridge and a coffee machine.
    3 people found this review helpful 👍

  • 4/5 April S. 4 years ago on Google
    Location is amazing!. Furnishings could be updated and match period of hotel to bring it to next level. Also, hotel lacked the freshness I desire in hotel accomdations. Food at restaurant was wonderful and server was lovely although included breakfast portions were a bit small for some in our party. Overall we would stay again without hesitation.
    2 people found this review helpful 👍

  • 1/5 Tony M. 8 months ago on Google • 66 reviews
    Would not stay there again. Our room was an odd shape with the toilet way too close to the wall. When we approached the receptionist about it we were told we could only swap rooms if we upgraded and paid extra, definitely poor service

  • 4/5 Vern m. 4 years ago on Google
    Quebec port area. Old European style area & charm. Close to Cruise terminal dock 22. Lots of quaint cafes & shops. Rooms are simple , comfortable & clean. Bathrooms are modern with marble floors. Large LED TV. Breakfast is served in the cafe down stairs and is good. Elevator. Staff is very helpful and speak French & English.
    1 person found this review helpful 👍

  • 4/5 Christina S. 1 year ago on Google
    Nice clean room. Friendly staff. Quaint little spot on the edge of Old Quebec. Lots of walking. Parking across the road and costs$$.
    1 person found this review helpful 👍

  • 3/5 Lia S. 1 year ago on Google
    Stayed at this place last week. It’s a small hotel in a great location. Checked all the reviews before booking and people where mentioning the smell. Didn’t notice anything, just a regular smell of an old building. As long as it’s clean I’m ok with anything. And I did take the bedding apart cause I always check the bed. It was clean. The guy at the reception is extremely friendly and nice. Makes you feel welcomed. I would definitely stay there again
    1 person found this review helpful 👍

  • 3/5 Dave R. 7 months ago on Google • 12 reviews
    We stayed for two days as part of an end-of-summer get-away. The front-desk staff were courteous and helpful in facilitating nearby parking and breakfast options. The room was a neat mixture of modern and restored. The room size was good and the bathroom was spacious and well-equipped. The pull-out bed was comfortable for our 9-year-old. The carpet could have used a steam cleaning and there was inadequate space to hang up clothing, but it wasn't too big a deal. We had difficulty with the pressure in our toilet, and the staff had to scramble to fix it a couple of times. (The serviceability of bathroom appliances should not pre-occupy a guest - especially since the hotel was full and a room change was not possible.) The black-out curtains were effective in preventing light from the gas station across the street from flooding our room with light at night. There are bars and sometimes noisy traffic in the area, but it wasn't too much of an inconvenience. We would consider staying here again, but we'd also consider some of the hotels on the nearby walking streets.
    1 person found this review helpful 👍

  • 4/5 Margaret L. 5 years ago on Google
    We stayed here for 2 nights in Aug 2018. Our room was small but comfy. The washrooms/showers were clean. The only thing was a slight musky smell throughout the hotel. The location was great - across the street from a really cute farmers' market and walking distance to all the restaurants and bars in Old Quebec.
    1 person found this review helpful 👍

  • 5/5 Bruna L. 6 months ago on Google • 15 reviews
    Super convenient location with walking distance from cruise terminal, train station and the old part of Quebec City. Rooms were renovated and comfortable.

  • 5/5 Peter E. 8 months ago on Google
    Renovated small hotel in Old Quebec (city). Beautiful clean modern rooms, minutes by foot to the heart of old Quebec. Friendly helpful staff. I can't say enough about this place it was awesome!

  • 5/5 David L. 8 months ago on Google
    Superb price, clean, comfortable rooms, not far from the city centre. We were satisfied.

  • 5/5 Jamie R. 1 year ago on Google
    Clean modern rooms. The staff was amazing. I lost my cell phone while walking around and they went above and beyond in helping me find it and get it back.

  • 4/5 John S. 1 year ago on Google
    This was worth the price. However, there are design flaws management should not have signed off on. The staircase is carpeted with the same schema as the hallway and my room, wall to wall, a striped black, grey and off white. Exposed wood is painted black. Such a shame for an historic building. The carpet is naturally a sponge for winter conditions. The shower has a great overhead and a removable wall head each which can be switched between, but the shower has a 40cm entrance-way that cannot be closed, so water and soap spray out. The sink has no ring for a hand towel. The main bathroom light resembles an optometrist's exam light set directly into the mirror, blinding when eyes are dilated at night. The king bed is squeezed in, a queen would have done just fine. The TV is set into a large floor-to-ceiling block of furniture, double the width of the TV, creating a choke-point with the bed between the doorway and the rest of the room. The room unfortunately gave the feel of a beautiful person with botox, an historic hotel glued over in Ikea-inspired furniture. The front-desk host was quite nice. The room was clean. The toilettries were complete, including mouthwash. Overall, for the right price, I would stay again, but whichever management team approved the design, at least of room 33, could use this as instruction.

  • 5/5 Andrew M. 1 year ago on Google
    Amazing staff! Comfortable and well-done room! Wonderful location and view!

  • 4/5 Kristina 5 months ago on Google
    Rooms were modern, clean, and comfortable. Close to Old Québec City and groceries. Room rate in October 2023 was $157 per night.

  • 2/5 Dounia K. 1 year ago on Google
    Une catastrophe!! Bad smell in the hall way, tiny room, floor looks been never vacuumed. For the price, nothing is included except taxes 😒😒 ! The bad is comfy though, the guy at the reception was kind BUT I will never comeback here !

  • 5/5 Amanda P. 1 year ago on Google
    Lovely and charming place to stay in the city. Right in the edge old Quebec and a close walk to many of the beautiful sights, shopping, and restaurants. The room was spacious and well appointed. Charming old windows. Modern interior but still kept the charm of the city. No change of sheets or towels but that may have been due to only booking a two night stay and we had enough toiletries and towels provided by the hotel to last those nights anyways. The view itself from our room faced a gas station but the location and interior made this place well worth the stay.

  • 5/5 Pat C. 1 year ago on Google
    Very clean, happy showering ! Love the view, too!

  • 4/5 Roger L. 1 year ago on Google
    Nicely renovated large bathtub 🛀 near public parking lot.

  • 5/5 Dominique L. 1 year ago on Google
    Good location with easy access to bus and train. And of course the old city is around the corner (literally).

  • 5/5 Yannick S. 1 year ago on Google
    Nice small hotel, everything was good, easy and fast check-in. Good location with nearby restaurants, bars and very fast in the old city area, close to touristic area

  • 5/5 Lisa M. 1 year ago on Google
    A cozy hotel in a great location. The staff were warm, friendly, fluent in English & French, & dealt with any issues immediately (the bathroom door was a bit squeaky & it was fixed straight away). The room was comfortable & quiet, bathroom clean with bath& shower). Carpets in lobby area & halls are a bit worn & could be replaced, but room itself clean & good value for money given the great location (close to restaurants, Vieux Port, & 5 minutes from Via Rail station), & helpful staff.

  • 2/5 karen p. 5 years ago on Google
    The location of this hotel as well as the friendly staff are the only thing this hotel has going for it. Everything is quite shabby, and either old or in need of replacing. The overwhelming smell of some sort of lemony bleach product greeted us in our room. It appeared as though whoever had cleaned our room had taken a dirty cloth and just smeared more dirt over every surface in our room. The furniture was all some sort of old inexpensive laminate that was bubbling and starting to peel. The carpets all looked quite worn and soiled. I kept my socks on the entire 3 day visit. I would not recommend this hotel and would certainly spend more money to stay somewhere else in the future. All of the other guests I spoke to during our visit had the same concerns.

  • 4/5 Renee K. 2 years ago on Google
    Very close to the via station, front desk personnel was very kind, hotel was clean, close to a corner store, and restaurants.

  • 4/5 Maria B. 4 years ago on Google
    Convenient location, the room had good facilities and the bathroom was excellent. The rate included breakfast which was welcome. Really good value especially for the location

  • 5/5 Martin M. 5 years ago on Google
    This hotel has charm and character; simple and unpretentious but you really feel as if you're in old Quebec. The staff are friendly and welcoming and the breakfast menu, while limited, is good. Great location.The hotel is only 10 minutes walk (uphill) from the Pl. De Armes, or 15 (level) from the old port. 10 minutes walk from the train station (level). And the market across the street is not to be missed. Highly Recommended.

  • 3/5 Stewart H. 4 years ago on Google
    Very comfort6and convenient. A bit tired and could do with some TLC. Restaurant was closed unfortunately. Would greatly add to its appeal.

  • 5/5 Manon H. 4 years ago on Google
    Charming hotel in a perfect location. Very central. Staff is very nice, room is giant and has a luxury bathroom with big jacuzzi and separate shower. Breakfast and parking included. Go!

  • 4/5 Andrea K. 5 years ago on Google
    This hotel has a character which I loved. The room with radiant heating, clean, and simple. Love the old large window.The staff are friendly and welcoming but no other amenities in the building. The location was close enough to walk to all core shopping, restaurants,and events but distant enough to enjoy quite evening. I recommend.


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