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  • 5/5 Dr. Olena B. 1 year ago on Google
    Excellent hotel, very clean and comfortable room with the opportunity to work. But most of all I liked the breakfast. Very good service and excellent food.
    2 people found this review helpful 👍

  • 5/5 Hesham A. 1 year ago on Google
    This hotel is great and within close proximity of the old port. The staff are super amazing and friendly, both is Ismael and Marie were very nice and answers all of our questions. Their restaurant is rated a 4 diamonds, a true and lovely place to dine there, we had Kevin our host and he’s super amazing, really enjoyed our stay there. Highly recommended!
    2 people found this review helpful 👍

  • 2/5 Sanden M. 7 months ago on Google
    Was unfortunately not impressed. The hotel looks very nice from the stock photos and people said nice things. But it's a standard hotel with small rooms right next to the highway. By small I mean the door smashes into the bathroom door when you enter. We got upgraded to a balcony but all the balconies face the parking lot and highway. They're also older rooms and the lamp in the room was covered in some nasty something. A/C unit rattled but kept it cool, still annoyong though. Listened to trucks gear down all night long. Smoke alarm in the room across from us went off at 4am for 25 minutes because it was faulty. Not really their fault but compensation for being up was not sufficient. The pool area is also very small and is right next to the parking lot and faces the highway. But the people and the restaurant are amazing. Like surprisingly one of the best meals I've had in my life. I'd go back for that but not sure I would stay here again.
    2 people found this review helpful 👍

  • 5/5 James W. 7 months ago on Google
    Everything you need for the price you pay. The service was excellent. Farah at the front counter greated us with warmth and respect. The room was very clean as we're the common areas. There was tons of parking available, even for my large truck. Yes, I will go back to this pet friendly, accommodating hotel 🏨. I do recommend for families as well.
    2 people found this review helpful 👍

  • 5/5 Aunty A. 4 months ago on Google • 31 reviews
    Perfect location for travel. Just off the highway, easy directions! It’s kid and family friendly. It smells nice. It feels comfortable. I think the light switches have not been cleaned in a while but other than that it’s very clean.

  • 5/5 Jonathan Y. 1 year ago on Google
    My first time at a Best Western Hôtel Arrived late Xmas day without a reservation hotel staff very polite and friendly and found accomodations for us right away room was in immaculate condition very clean . Reasonably priced. Would definitely recommend it.
    1 person found this review helpful 👍

  • 5/5 Atelier F. 1 year ago on Google
    I've been looking for a place to rest where I'd feel comfortable and enjoy my stay even though I'm here only for a night and it's for work. But the clean rooms working A/C!! Ethernet cable for direct connection. I can see why I payed more and I don't regret it. Id rather pay around 200$ but id go over budget a bit for this type of experience. Breakfast is very affordable but I wish it was included.
    1 person found this review helpful 👍

  • 5/5 Cristopher D. 1 year ago on Google
    I loved the food and the friendliness of the waiters in the restaurant. The rooms are a bit old but in good condition. Air conditioning machines and televisions are very old. If you go with children, they will love the pool. The staff at all times was pleasant and responded to all my requests in a timely manner.
    1 person found this review helpful 👍

  • 4/5 Joanne Van P. 7 months ago on Google
    Very friendly staff, able to communicate in English no problem. Clean and quiet with nice pool area. On-site restaurant a little pricy. Only issue was one of the 2 beds was right beside the cooling unit so would blow on you when turned on during the night. If you like that type of thing it’s ok but we don’t. Ended up turning unit off overnight. Glad we stayed here and took taxi to old Quebec. Must better pricing and less stress with parking
    1 person found this review helpful 👍

  • 5/5 Bry P. 2 years ago on Google
    Pretty good hotel… me and my wife enjoyed our stay due to its cleanliness and that hardwood floor is a plus for me on a hotel. other hotels who uses carpet is not so appealing and doesn’t feel sanitary imo. Check in and out were quick and we had a free breakfast on their awesome restaurant. too bad it was only good for one breakfast (one per person). the next day i asked if we also have another free breakfast, but nope. it’s okay though no biggie. also, they had a promo during our visit and we surely loved those perks… free aquarium pass for two and a 75 dollars prepaid credit card to spend in Quebec. How cool was that. Overall, great hotel. not cheap but just right price for the quality of rooms and services.
    1 person found this review helpful 👍

  • 3/5 Amish B. 2 years ago on Google
    The hotel is well located and reasonably priced and the reception staff is courteous. However, the rooms are a bit small and cramped. Particularly, if you have the 2 queen bed room and have 4 people in it. However, the most disgusting thing is that the rooms are not cleaned. The cleaning staff simply make the bed, but never clean the room floor. Particularly in winter when the shoes are full of snow and salt, they should clean the room floor every day. Even after we left the clean room note on the door, when we returned each day the room floor was as is, the bathroom and sink were also not cleaned. I wish if the cleaning was done well, out stay would have been spectacular.
    1 person found this review helpful 👍

  • 5/5 Allan H. 7 months ago on Google
    The staff and management were so kind, helpful, and compassionate to the situation that happened when my kids were stuck in Quebec City without a hotel room, after they completed they’re basic training for the military. They went above and beyond to make sure my kids were well looked after. Merci beaucoup staff and management at Bestwestern. My kids said the room they stayed in was very luxurious and clean. The beds were very comfortable and the linens were amazing. The restaurants food was very good too. 10 star rating. Thanks again Bestwestern for being so understanding to the situation.

  • 5/5 Linda D. 1 year ago on Google
    Very nice hotel. Clean rooms. Good service. Breakfast at the restaurant was very good. Only one complaint, the fan in the bathroom was not working, so bathroom was very humid after showering.

  • 5/5 Hossein p. 1 year ago on Google
    It's the second time I'm staying with the best Western hotels, and both times were amazing. If you are visiting Quebec city and want to have a comfortable lux and fair-priced place to stay, you have to go to Best Western Premier. The room was super clean and great, Nespresso machine was clean and ready to make my day full of energy. The gentleman who worked at the front desk was very welcoming and helpful to guide us on where to visit. The restaurant was great, a gentleman was taking care of orders and reservations, I can't even say my coffee cup was left empty lol, he fill up my coffee cup once it was empty, and he gave great service to us, And also breakfast was very great and enough. Best Western it's my first choice if I go anywhere, especially Québec city.

  • 4/5 Jay K. 9 months ago on Google
    Good, clean hotel. Note that the pool closes at 4 pm... it gets dark at 9:30. Don't get that but the staff is very nice.

  • 5/5 Yves 1 year ago on Google
    This hotel is part of the hotel chain that I’m not a fan of but I was surprised by how nice our room was. I can put it in the same category as the Hilton and Marriott hotels. Breakfast which is also served at the hotel (not included) was just delicious. This is either a 4 or 5 star hotel.

  • 5/5 Folkert M. 10 months ago on Google
    This review is for the bar in the restaurant. We stayed in the nearby Holiday Inn, but had some fine drinks in the bar of the Best Western restaurant. Friendly personnel!

  • 5/5 Patrick X. 9 months ago on Google
    Good location. A few good restaurants nearby. Service was good. The breakfast at the

  • 5/5 Victor H. 5 months ago on Google
    They understand my broken English, so you'll be fine. Clean. No smelly pillows or blankets. You can hear upstairs people. Try to book the top floor rooms maybe. They dont accept tip in cash. 15 mins drive to the city.

  • 5/5 Krista L. 6 months ago on Google • 8 reviews
    This is our "go to" place to stay when we're in the Quebec City area for vacation. It's not a long drive to old Quebec as well as along the north shore of the St Lawrence to all the beautiful little towns. It's also within walking distance to the Aquarium. The Motel is clean and comfortable. Up to date decor and more modern bathroom. There is an inviting pool and a great restaurant. Will definitely stay here again.

  • 5/5 Mark P. 8 months ago on Google
    We chose this hotel as we have a smaller (MB Sprinter) RV and parking in Quebec City would be impossible. Went by the other google ratings and all were very accurate! Newly renovated, CLEAN, very hospitable hotel staff.. Restaurant next door is EXCELLENT as well

  • 5/5 Dave S. 8 months ago on Google
    Would like to give a shout out to the staff working 2 July 2023 @ 1800h. There was a lot of grumpy, rude people checking in around the time we arrived. The staff handled it perfectly and with a smile. They treated us great and never let these people get in the way of assisting other customers with a smile. Truly deserve credit from their manager if they read these. 5/5 for staff alone!

  • 5/5 William N. 8 months ago on Google
    The staffs were so responsive. Nice place to stay, with delicious meals, standard recreation center(gym and others) .Next time I am in town, I would stay there. Thank you!

  • 4/5 Donna Y. 7 months ago on Google
    The staff was very friendly and accommodating. The pool area was very nice although we didn’t use it. The room was a little small but the bed was very comfortable and it was quiet. There is a restaurant connected to the hotel which was very convenient. The ride to old Quebec isn’t they far.

  • 5/5 Marat S. 8 months ago on Google
    From the very beginning till the end, this experience has been nothing short of extraordinary. The bed and linens provided are of exceptional quality, ensuring a comfortable and restful stay. The restaurant within the premises offers delectable dishes that tantalize the taste buds. Moreover, the hotel's location is superb, allowing easy access to various attractions and amenities. Every aspect of this establishment is flawlessly managed, making it an epitome of perfection.

  • 5/5 Cathy O. 7 months ago on Google
    This has been our favorite hotel along our travels from Nova Scotia to Alberta. The service was exceptional, the food at the restaurant was top notch and they are pet friendly! I would stay here again hands down and highly recommend! Thank you Premiere Best Western <3

  • 5/5 Cheryl G. 7 months ago on Google
    The staff were very friendly & accommodating. The whole place was so clean & the beds were very comfortable. Love the dimmable lights in the room too.

  • 5/5 Himanshu V. 7 months ago on Google
    Just awesome. The rooms were clean and had everything like towels, iron, TV, wifi etc. The guys in the front end were friendly and helpful. It also have gym and a pool. Would like to revisit again.

  • 5/5 Nick B. 1 year ago on Google
    We have stayed here multiple times when stopping in Quebec city. Everything about this hotel is top quality, especially the restaurant. Not your typical Best Western!

  • 4/5 Bonnie B. 2 years ago on Google
    Very clean ,new hotel with courteous staff. Great location, just 15 min drive to old Quebec city. The only complaint was they turned off the heat for outdoor pool Sept 8 /21 and this was not indicated on the website

  • 4/5 Vilecia D. 2 years ago on Google
    Great hotel! Spacious room and bathroom. Reception staff were super friendly as well. If you don't mind the short drive to downtown, then I recommend this hotel. Definitely book through price line for the best prices.

  • 3/5 Karen G. 2 years ago on Google
    Pre check in app did not work - power outage early in morning with no explanation/apology - breakfast should be included and not $13.95 a person - room was very small - position of desk is right below TV which is mounted too low so if 2 people are in room and 1 wants to work and the other wants to watch TV then you cannot as you are right in the view. Very terrible position of room (main a/c on roof right outside window) - not enough coffee/creamer/sugar in room (considering it wasn't going to be cleaned or restocked). Bathroom too small - nowhere to put toiletries. Floor was dirty (not swept and dust bunnies) - Fridge did not work (normal) - no emergency lighting in room (or bathroom) - (needed if there are power outages). Was not worth the money paid for 2 nights.

  • 5/5 Steve R. 2 years ago on Google
    Stayed at this hotel twice over 2 years and very impressed with the service and cleanliness. This hotel offers balcony’s and modern rooms . There is is a restaurant on the property with 5 star rating and I have to say great food . Located just past the bridge it offers nice views from your room . Rates are about $130 per night . All things considered for that price it’s a great deal . You can join the best western rewards and get an additional 5% off .

  • 5/5 Leonid A. 2 years ago on Google
    One of the best hotels in Quebec. Great service at check-in/check-out. Clean rooms. Wonderful restaurant in the hotel, variety of breakfast options. Heated outdoor pool. The most important is the free parking outside in front of the hotel. Highly recommended.

  • 4/5 ED L. 2 years ago on Google
    What you expect from a Best Western. Sadly too much "for your protection" eliminates the convenience of room service and the room being cleaned everyday. Aside from that the Hotel is clean the installations are nice and modern. The staff is very friendly and attentive on all counts. The room was a bit cramped on the smallish side bathroom is super tiny like airplane tiny, well thought out and equipped but very small indeed. Beds very comfy yet one of them sits right next to the AC so you get frostbite sleeping there. Overall a great experience, yet without all the hotel amenities available mentioned, you are better off Booking an AirB&B.

  • 5/5 Lee D. 2 years ago on Google
    I was here end of February so lots of high snow banks but still ample parking available which is good. Check in was quick and easy the room itself was spacious modern with wood floors which is warm and inviting furniture etc was in good condition which shows that the hotel looks after to make sure every customer experience is good. The bathroom with walk in rain shower was great throughly enjoying I did find for 2 people though with wash bags there’s not much space. All in all a great experience would definitely go back.

  • 5/5 Thanga V. 2 years ago on Google
    Would highly suggest this warm and cozy hotel. We were there for three days and the hotel service was excellent. Everything was clean and quiet. Special Thanks to Vaughn and the two ladies who helped us at the reception multiple times. Great job guys at the reception!!! Please Thank them once again.

  • 5/5 Maria P. 2 years ago on Google
    I was pleasantly surprised with the accommodations. They have updated their rooms, the bathrooms are beautiful! Well managed and overall I truly enjoyed my stay at the Aristocrat Best Western in Quebec City. I will definitely stay there again for my next visit.

  • 4/5 Alex B. 2 years ago on Google
    Had a good stay here! The room was modern, the bed was comfortable and the bathroom was clean. Staff was friendly and parking was easy. It’s about 10 minutes from the tourist area. Would recommend!

  • 5/5 Randall G. 1 year ago on Google
    The staff here are amazing. We asked for advice about visiting the old city. The wonderful lady gave us a map, told us the best place to park,and we ended up at a Christmas market. Back to the hotel... the rooms were very clean, and the pillows were fantastic. 10/10.

  • 5/5 Xiaowei Z. 2 years ago on Google
    Best hotel I have stayed at. It is cheap, easy to park, not cancellation fee and the rooms are spacious and have a desk and chair where I can work comfortably and has all the convenient ports for charging. I wish they had more BestWesterns around Quebec

  • 4/5 Bradley O. 2 years ago on Google
    One of the better Best Westerns I've stayed at. From check in to check out the staff was helpful and welcoming. Comfortable room with two queen beds and a okay sized bathroom. Mini fridge and safe in room were nice extras. Only down fall that should be in every hotel/motel room; multi port adapter to connect HDMI/DVI/USB to the TV, it is 2021 after all! Also if you are thinking about Breakfast, buy the $12.95 coupons at check in. Other wise you'll pay WAY to much at the resto!

  • 5/5 Kristian G. 1 year ago on Google
    Laying in our king sized bed now on the second floor after a beautiful dinner downstairs. Don’t expect to sit on your wallet when eating here, because it is expensive, yet worth every single penny. The service is amazing- like a revolving door. The rooms are very nice, slightly tight, but very nice. Relaxing on the balcony after a long drive was much needed as well. Updated bathroom with a rain head shower and a wall hung vanity opens the small space up. They did their best with the space provided and I would definitely recommend the lovely stay accompanied by lovely staff members. Thank you.

  • 4/5 Terry L. 1 year ago on Google
    Everything good as was expected for the over $200 per night charge. However, they could have at the very least provided a free coffee in the morning for that charge. Oh and the room coffee maker not like a fresh coffee. The nearly $5 per person coffee charge was quite a bit over the top. There was a lot of construction in the area and getting there was a bit tenuous. Hopefully that will end soon. But I can’t believe how expensive everything has gotten. Oh contrary to management reply there was no coffee in the little room next to front desk that’s why I went to the restaurant. That was around 7:30-8:30 am as I did check again in that time. But there was some lemon water.

  • 4/5 W B. 1 year ago on Google
    4.5 ⭐️. Stayed 3 nights ending August 3rd. Nice hotel, comfy bed and pillows, AC works well, convenient to the old city w/o the premium price. My wife and I enjoyed the large outdoor pool (8 ‘ deep end) every day. Housekeeping policy is no full room clean up until after 3 nights. A room tidy is offered after 2 ( empty garbage etc). Realizing the hotel is trying to reduce waste, I suggest the hotel at least offer full room makeup upon guest request. Would stay again. Au Revoir!

  • 4/5 Cris B. 1 year ago on Google
    Nice rooms. Great beds. Nice bathrooms. Very clean. Staff very friendly and Bilingual. Flat screen TV, coffee, in room safe, small fridge. No microwave in my room. Well kept hotel.

  • 5/5 Josh D. 1 year ago on Google
    Lovely Hotel. Friendly staff, clean rooms. Easy walk to go get food or drinks. Comfy bed and easy to use air conditioner. Highly recommended!!

  • 3/5 Yan Q. 1 year ago on Google
    Staffs were friendly, rooms were clean and beds were comfortable, but the shower had only ceiling shower head if u had small toddlers then it would be so inconvenient besides there wasn't enough space to hold shower kits and no shower door.

  • 5/5 Rhoda C. 2 years ago on Google
    This hotel is very clean, with great room decor. The bed and linen are very comfortable with great back support. Staff here are very friendly and compassionate to help in anyways. Room size is spacious. Had a nice stay here!

  • 3/5 Arsham P. 1 year ago on Google
    Staff were very friendly especially Ismael. The hotel was kind of far from the old Quebec city but it was ok for us since we had a car. The only thing that I did not like about this hotel was that they do not clean the rooms if you stay less than 3 nights which I find it strange compare to the price that they charge per night. There was no water or coffee in the room as well.


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