Simple hotel as we expected, but room has good size and very clean. We stayed at the room with private bath which was well equipped with great shower and deep bathtub. The common are was good for the type of hotel but the machines would take one dollar coins which made hard for us to get our snacks. The coffee machine wasn't refilled properly during our stay so I waisted two bucks for nothing which was refunded by the hotel staff. The location is excellent and close to everything you might want to visit. Overall a good experience for a stay on the budget.

Beautiful hotel, excellent service! Staff were nice and the beds were very comfortable with memory foam padding. Very quaint and in a great location. It's been kept up to date with modern conveniences yet still retains its charming historic aesthetic. Staff speak fluent English, which they prompted us to use as our French is broken and hardly understandable (though we tried). Overall, we had a great stay!

Great location. That's the best thing about this place. Cons: The woman checking us in was very rude The room was not the cleanest. The extra blanket for use was UNDER the bed, which did not make us want to use it. There were cobwebs hanging from the ceiling. Because this is a very old old building, the room slants, which I obviously don't fault, but it does make sleeping and walking around tricky, just be aware. Also, the heating system in the hotel is inconsistent, to say the least. Even when we controlled the temp, we were throwing the sheet off and then back on 10 minutes later due to the fluctuations in temperature. Small room, but it will do for 2 people. The woman checking us out was lovely, a nice change from the woman from the prior day (wish I had names!)

I've traveled a lot and stayed in everything from 1 star to 5 star hotels but this was probably one of the worst. It's in a great location & has clean rooms but won't stay here again. The walls are super thin and if you have a problem the night staff won't do anything about it. Several times when we got our 'white' towels 'changed' they weren't exactly all that clean. There was stains and hair on them. On several occasions our room was not cleaned until after 15h00 (3pm). If you are going to stay here I highly recommend that you call the hotel and request a room not on the first floor; you can hear every step the people make on the floor above you.

The hotel is in a very old building. The hotel has nice stone walls and is located in a great location. The room I stayed in didn't appear to have AC, the bathroom was very small, and the toilet didn't flush. Being a very old building, there is no elevator, the stairs are a bit wonky, there is no ice machine etc.

Great location, ok prices, decent rooms. Very friendly and accommodating front desk staff who allowed us to check in early and then helped us call the bus station to check on status of bus in the snow storm. Would stay here again if I return! Do note that it is a small, old hotel with no lifts and many stairs so be prepared to climb with your bags. We had backpacks so it wasn’t a problem although manoeuvring around the corridors were tricky with large bags

The room was small but very adequate. And it was clean and smelled good. We overlooked the garden and it was so typical of those in France. Loved it. It was convenient to everything. We will definitely be back with our big family. This was a cherished holiday!

close to the historic sites. by walk you can visit almost all of them. The rooms are clean but one can easily hear everything happening in the next room!!! Everything!!! until 3 am couldn't sleep for the noise in next room. To save space, they have put every thing next to eachother in a small room, we couldn't even walk in the room.

The room I got was extremely small. I couldn't even open the bathroom door without banging into something. There is no climate control. One day it was hot, the next it was freezing. The walls are paper thin and you could clearly hear anytime someone walked up the creaky stairs. No fan in the bathroom. There was an 8" x 8" square hole cut into the sheetrock behind the bed, and no telling what kind of bugs or animals in there. For $130 per night, I expected something more than a broom closet with a bathroom.

PLEASE READ BEFORE BOOKING. THESE ARE THE THINGS I WISH I KNEW AHEAD OF TIME AND HAD PLANNED FOR. 1)The hotel itself is in a perfect location in Old Quebec. Easy central access to everything you could want to see and do 2) The rooms themselves were old but clean, and had a quaint vibe. 3) Staff was very nice and helpful. 4) Beds and Pillows were wonderfully comfortable. 5) There is a small but nice sitting room on the first floor. Now the things a potential customer should know. 1) There is no check in desk or reception in this hotel. It is two doors down in The Champlain .You will have to exit your own hotel and walk down the street every time you need something. 2) The rooms have no coffee makers, no water, and no cups to get water. You will need to bring water with you. Also the website and the front desk (next door) will tell you the tiny snack room on the first floor of this hotel has coffee and vending machines where you can purchase coffee and water. However both the coffee machine and beverage machines were out of order during our entire stay. The lobby of the Champlain has free coffee for its guests, so we were able to get coffee there (for $1 per cup.) 3) Towels were very shabby. One of ours was shredded on the ends and had stains. Carpets throughout the hotel are also very stained and worn. 4) THIS HOTEL IS NOT A GOOD FIT IF YOU HAVE ANY HEALTH OR MOBILITY ISSUES. We walked up two flights of very steep, narrow, and winding stairs. We also carried our own luggage. There is no elevator. 5) There is no Garden in the back of this hotel. The website picture must be quite old. The yard in the back is overgrown with weeds. The tables are just thrown out there (one was even tipped over.) Does not appear to have been used in a long time. There were boards and old lumber lying in the middle of it. 6)For those who may not be familiar with Canadian taxes : there are three taxes added to the bill. A lodging tax, GST (federal), PST (Province). Our taxes added $90 to our bill. Parking was another $50. These are unavoidable at any hotel but you should know the cost that will be added to your bill. Depending on what you want and need in a hotel this may work fine for you. We only went back to our hotel to sleep and shower so we made do with it. But My next trip I am likely to try another hotel. There are many to choose from in Old Quebec that hopefully will offer a little more for $560 (total) for two nights.