Gym Profil image

Gym Profil

Gym Fitness center Yoga studio Pilates studio Part time daycare

😠 My experience at Gym Profil. First, there is no real support by the so-called coach. We think we will help motivate us. But they only send us an email and if you do not answer too bad (my bad). However, in their work they never meet anyone who is demotic. Only if. The proof is that in the contract... People often mention service, Profil, nous, avec,


Address

2995 1re Av., Québec, QC G1L 3P2, Canada

Website

www.gymprofil.com

Contact

+1 418-626-8576

Rating on Google Maps

4.50 (60 reviews)

Open on Google Maps

Working Hours

  • Friday: 6 am to 9 pm
  • Saturday: 8 am to 5 pm
  • Sunday: 8 am to 5 pm
  • Monday: 6 am to 9 pm
  • Tuesday: 6 am to 9 pm
  • Wednesday: 6 am to 9 pm
  • Thursday: 6 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (11) Profil (7) nous (6) avec (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lindsey O. 5 years ago on Google
    (Translated by Google) My experience at Gym Profil. First, there is no real support by the so-called coach. We think we will help motivate us. But they only send us an email and if you do not answer too bad (my bad). However, in their work they never meet anyone who is demotic. Only if. The proof is that in the contract that you sign by registering, it is written that no matter if you come or not, your account will be debited. Why pay for a service that no longer benefits? I kept paying knowing that I got scammed (my bad). Until the days when I blocked my card. Gym Profil sends me a quiet mail the cat reminding me that I did not pay the last months of package and they will charge me $ 20 more. I'm courteous to them that he could try to understand and look for a collaborative situation. Nothing is heard. In short, I still do not understand why after so many months of non-service. brief moral of the story, read before signing. because omission is a scam. (Original) Mon experience chez Gym Profil. Premierement, il n'y aucune reelle prise en charge par les soi-disant coach. On pense que l'on va nous aider a nous motive. Mais ils ne font que nous envoyer un mail et si tu reponds pas tant pis (ma bad). Cependant, dans leur metier n'ont-ils jamais rencontre de personne qui se demotive. Biensure que si. La preuve etant que dans le contrat que tu signe en t'inscrivant, il est inscrit que peu importe si tu viens ou non, ton compte sera debite. Pourquoi payer un service auquel on ne beneficie plus? J'ai continue a payer sachant que je me suis faite arnaquer (ma bad). Jusqu'au jours ou j'ai du bloque ma carte. Gym Profil m'envoit un mail tranquille le chat me rappelant que je n'ai payer les dernier mois de forfait et qu'ils me chargeront de 20$ de plus. Je leur repond courtoise qu'il pourrait essayer de comprendre et chercher une situation de collaboration. Rien n'est entendu. Bref, je ne comprends toujours pas pourquoi apres tant de mois de non service. bref moral de l'histoire, lire avant de signer. car l'omission c est de l arnaque.
    5 people found this review helpful 👍

  • 5/5 Agata D. 4 months ago on Google • 30 reviews
    Many thanks for everything you do to ensure your customers are satisfied. I notice every little detail with great pleasure and I, who have never been a big fan of gyms, find myself always going there very willingly. I feel good and comfortable there. It's become a real little reward routine to come and do my training at your place!
    2 people found this review helpful 👍

  • 1/5 Élodie B. 4 years ago on Google
    Je n’ai pas l’habitude de laisser de mauvais commentaires, mais j’ai eu une très mauvaise expérience avec l’administration du Gym Profil. Après plusieurs mois à utiliser les différents services, j’ai débuté un nouvel emploi avec salle d’entraînement toute équipée. J’ai alors communiqué avec le gym pour résilier mon abonnement en comprenant parfaitement que j’avais dépassé les délais me permettant d’annuler sans pénalités. Après une réponse très vague de l’administration, je leur ai poliment rappelé que le Code civil du Québec accorde le droit au consommateur d'annuler un contrat passé ce délai dans la mesure où le consommateur paie ou ait déjà payé pour les services déjà rendus. Après plusieurs jours sans réponse, j’ai réitéré ma demande et on ne m’a jamais répondu. Ce manque de professionnalisme m’a beaucoup surpris.
    4 people found this review helpful 👍

  • 4/5 deadey2594 8 months ago on Google • 6 reviews
    I've been using the gym for around 3 months and I love it. I mainly signed up for group classes, particularly spinning. I also use the fitness room upstairs. The fitness room is small but functional and you can find everything you need there. My only criticism being that the gym is not 24 hours or does not open early enough especially for people not working a typical 9-5 schedule. It's rather very restrictive in my case.
    3 people found this review helpful 👍

  • 5/5 Audrey P. 4 years ago on Google
    Le meilleur gym où j’ai mis les pieds! On est toujours accueilli avec le sourire et interpellé par notre prénom, ce qui renforce le lien d’appartenance avec l’endroit. On se sent chez nous! Mon coach n’est rien de moins qu’une athlète. J’ai vraiment hâte de la revoir pour renouveler mon training. Je sais que je ne serai pas déçue! D’ailleurs, j’ai de la difficulté à comprendre les mauvais commentaires reçus. Peut-être que ces personnes n’ont jamais visité d’autres gym où les règles sont encore plus strictes. Dans tout les cas, je recommande vivement cet endroit.
    3 people found this review helpful 👍

  • 4/5 Sarah-Ève B. 1 month ago on Google • 30 reviews New
    Great gym with a warm atmosphere! Everything is very clean! It’s only on weekends that opening hours are shortened, which is a shame, but otherwise great service! 👌🏻

  • 5/5 justine v. 1 year ago on Google • 5 reviews
    Best gym where I felt at home as soon as I arrived. Very welcoming staff & exemplary cleanliness. I really like my experience!
    2 people found this review helpful 👍

  • 5/5 Nina- Carla C. 4 years ago on Google
    J’adore le gym! Le personnel est super sympathique et avec notre abonnement on a accès a une panoplie de cours de groupe! Je me suis fait faire un programme par Laurence (kinésiologue iologue) elle fait des programme super motivant et diversifié! Elle nous pousse au max et nous aide vraiment a faire les exercices fait pour nos objectifs! De plus, le fait que le gym soit réservé aux femmes amène une motivation supplémentaire et rend très à l’aise !
    2 people found this review helpful 👍

  • 5/5 Vanessa G. 3 months ago on Google • 12 reviews New
    What can we say about this exceptional gym! It is a community of women who help each other, grow and provide the best of themselves. The courses are very varied and all women find their place and achieve their goals. 😌
    1 person found this review helpful 👍

  • 5/5 Chelsea R. 10 months ago on Google • 22 reviews
    Everything is wow. Best gym! I highly recommend.

  • 5/5 Priscilla J. 1 year ago on Google • 5 reviews
    I wanted to highlight the exceptional work of Isa-Marie, her service is impeccable! Smiling, always in a good mood and whatever the problem, she will find a solution to help you, a real gem. My favorite gym! High-performance device, well-equipped and clean room 😁
    1 person found this review helpful 👍

  • 5/5 Helene R. 2 years ago on Google
    (Translated by Google) Very good gym, warm welcome, clean, several machines available. (Original) Très bon gym , accueil chaleureuse, propre, plusieurs appareils disponibles.
    1 person found this review helpful 👍

  • 4/5 Catherine C. 6 years ago on Google
    (Translated by Google) Le Profil is a women's gym that offers a wide variety of group classes. Aesthetics, massage therapy and osteopathy services are also offered. Convenient! (Original) Le Profil est un gym pour femmes qui offre une grande variété de cours de groupe. Des services d'esthétique, de massothérapie et d'ostéopathie y sont aussi proposés. Pratique!
    1 person found this review helpful 👍

  • 5/5 Maude B. 1 year ago on Google • 12 reviews
    Excellent service, the atmosphere is welcoming and so are the staff! Best place to train. The range of group and machine classes is diverse. I adore!

  • 5/5 Myriam C. 1 month ago on Google • 5 reviews New
    The best gym 🤩 The classes are diverse and original. There is something for every taste!! The staff is extremely warm and competent. The atmosphere is friendly and positive. Even the decor is magnificent and makes you want to spend time here!

  • 5/5 Justine P. 4 months ago on Google • 4 reviews
    Best gym ever, it’s not complicated! 💛💛💛

  • 4/5 Fifi K. 2 years ago on Google
    (Translated by Google) Very clean welcoming aesthetic treatments I love (Original) Très propre accueillant les soins esthétiques j' adore

  • 5/5 Ray B. 1 year ago on Google
    (Translated by Google) Clean place and welcoming staff. Thank you Sandra and Nancy (Original) Endroit propre et personnel accueillant. Merci Sandra et Nancy

  • 5/5 L 1 year ago on Google
    Très propre, personnel accueillant et ambiance agréable. Nadia est une excellente entraîneuse privée. :)

  • 5/5 Kaela P. 3 years ago on Google
    (Translated by Google) A very nice Gym! (Original) Un très beau Gym!

  • 5/5 Anne-Marie D. 6 years ago on Google
    (Translated by Google) Excellent customer service. One of the best gym in Quebec City. (Original) Excellent service à la clientèle. Un des meilleur gym dans la Ville de Québec.

  • 5/5 Helene D. 3 years ago on Google
    (Translated by Google) Very good service and it's a family profile (Original) Très bon service et c'est une famille profil

  • 5/5 Valérie N. 4 years ago on Google
    (Translated by Google) Impeccable service. I recommend TRX lessons and spining the coach is incredibly kind (Original) Service impeccable. Je vous recommande les cours de TRX et de spining la coach est d’une gentillesse incroyable

  • 5/5 Louise N. 1 year ago on Google • 2 reviews
    Definitely the best gym I've been to. Too bad I'm so far away now. The staff is qualified, the place is impeccable.


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