Featured Reviews


Frequently mentioned in reviews: order (13) service (11) floor (9) staff (8) McDonald' (8) busy (7) fast (6) dine (6) quick (6)
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  • 1/5 tv 3 months ago on Google • 150 reviews New
    so disappointed to find myself eating plain bread in McDonalds, why McDonalds does not offer veggie burger in US or canada that they offer in european countries???
    2 people found this review helpful 👍

  • 1/5 Steven M. 1 year ago on Google
    In the last 90 min before closing, they served me an over cooked Quarter Pounder (dry and chewy). The place was a mess. upstairs dining closed, not enough seats. The staff was overwhelmed. Service was poor. Not MD standards. Needs a corporate intervention.
    2 people found this review helpful 👍

  • 1/5 Sergio O. 1 year ago on Google
    Really busy and clearly the employees are lacking and tired. I asked for a Pokémon happy meal and after 20 min I got this. DON'T COME.
    2 people found this review helpful 👍

  • 3/5 Sy P. 3 months ago on Google • 241 reviews New
    Well food-store at second floor With friendly staff and service quite fast. Everything is acceptable. Good place for lunch and dinner.
    1 person found this review helpful 👍

  • 4/5 Mancunian M. 2 years ago on Google
    I attempted to speak French- I'm quite poor at it - and the staff at the counter were gracious & helpful. Thank you to the elderly gentleman who went out of his way to make me feel welcome, and ensured my order was correct A bientot 😉
    1 person found this review helpful 👍

  • 5/5 E S. 2 years ago on Google
    I would like to say thank you the the older gentleman that served me early in the morning on Saturday. I think he was a manager. Even though my French is awful he was extremely helpful and jolly. Made me laugh and warmed my heart! Thank you for being so welcoming!!! blessings to you!!
    1 person found this review helpful 👍

  • 3/5 Jason G. 4 months ago on Google • 290 reviews
    When I was in here a gaggle of French tweens were filling the little ketchup cups with soda, and when the manager came over to yell at them, they pretended not to speak English. One apple-cheeked girl defiantly looked him in the eye and did a shot of Dr Pepper. It was extremely entertaining

  • 1/5 cindy T. 1 year ago on Google
    Went here for dinner as other restaurants are full and some are closed. We ask for dine in! The employee says dine in will close in 1 hr! And we said its ok it will juat take us a few minutes to finish the food The manager is not that fair as when we got our order she went and locked the door for dine in and we asked her if we can finish our food she said 10 min. We says its ok atleast we can just eat fast fast. We just sit down there! Just got 2 bites on the burger 1 employee came again and said they're closing the dine in 5 min! Worst! I won't eat there no more!!! Worst service and bad approach to clients! The store time says They're open until 10 pm We went there 5.30 so WTH they closes the dine? 👎👎👎👎
    1 person found this review helpful 👍

  • 4/5 Anthony C. 1 year ago on Google • 118 reviews
    Place is clean. Staff is nice and friendly. As per post covid, not a lot of employees so din’t expect to be served quickly.

  • 4/5 CLARE D. 5 months ago on Google • 100 reviews
    Typical McDonalds. Plenty of seating. Love the addition of Poutine compared to McDs in other parts of the world

  • 5/5 Alden D. 1 year ago on Google • 95 reviews
    Definitely the most unique McDonalds I’ve been to. Cool Architecture and a 3 story setup. Food was fine.

  • 4/5 VINIT A. 5 months ago on Google • 67 reviews
    Food was great. Ambience was bit of a mood killer. Dim lights, dark colors. Not much like rest of the McDonald's around the world, which are usually bright and warm. Also, it was packed with customers (probably cause of the fact that a lot of other eateries were closed around 10PM), staff did an excellent job churning out orders as quickly as possible. Location is very prime.

  • 4/5 Cassidy I. 6 months ago on Google
    They had pretty quick service. Fries were less salty than usual. However the aesthetic was very nice.

  • 5/5 S S. 7 months ago on Google
    One out of 10 times they forget the mayo and no cheese, but food is good and warm. Very good McMuffin blt. Restroom.

  • 4/5 Chris D. 7 months ago on Google
    This is a very busy location, but they generally seem to keep up with the demands. Quite large location with 3 floors. Self serve options pretty handy. Also love the decorative street lamps on the 2nd floor!

  • 1/5 Atria 6 months ago on Google
    One of the most dirtiest mcds I have ever been. Food was cold. Garbage everywhere. No cleaning. Dining area was stinking

  • 4/5 AZU S. 9 months ago on Google
    I like this atmosphere. On the second floor, I could look down the street.

  • 1/5 Gordon C. 8 months ago on Google
    The food is ok, the problem is that one of my family member's bag got stolen in this Mcdonald's. The security of this Mcdonald's is very bad, I think all the security camera are not functioning. The supervisor doesn't like he want to help at all, he just tell us to call the police which we did. The layout of this restaurant is very easy for thief to do their job.

  • 3/5 Sundance630 M. 9 months ago on Google
    It's a very busy McDonald's but very clean and efficient. Ideal for that quick meal.

  • 4/5 D P. 8 months ago on Google
    Typical McDonald's. 3 order terminals out of order! This means waiting in line to be able to use one, or go up to the counter and order there. Tables on the 2nd floor were dirty when we went for breakfast. You could see the dirty water steaks everywhere. They need up one order, but we didn't go back to correct it. Very fast service. Friendly staff.

  • 5/5 Pandu 10 months ago on Google
    What's not to like about food at McDonald's. Tasty. Good vibe. Very busy at lunchtime.

  • 3/5 Steven C. 10 months ago on Google
    When you go to Macdonald's you know what to expect but this outlet failed to deliver. We have eaten Macdonald's in many places around the world but this one was by far the most expensive and the coffee was disgusting. Had one sip and we both left it. When we placed the cups in the waste area we saw that we were not the only people to not drink the coffee. Won't return to this particular outlet.

  • 4/5 Wing L. 1 month ago on Google • 17 reviews New
    Food is good, there is a staff to clean up table. Upstairs has many tables.

  • 4/5 Sherman D. 1 year ago on Google
    Very unique compared the usual McDonald's decor. Friendly and quick service.

  • 5/5 Dipankar B. 2 years ago on Google
    This place has a upper level lookout over Rue Saint Jean, not crowded when we visited. we went there se ond time in 5 years since we last visited quebec, still our fav place for hot cakes and coffee breakfast while crowd watching on the Rue SJ

  • 5/5 Jonathon C. 2 years ago on Google
    Convenient location near the heart of old Quebec.

  • 4/5 Mathias R. 2 years ago on Google
    Very well located McDonald's right at the heart of Quebec city. Yoh have a lot of foot traffic in the zone and when you get in, you can order form the self service machines or by the traditional way. Flavor is consistent, like any other McDonald's, you have bathrooms at the place and attention is also fast.

  • 5/5 Akhtar R. 2 years ago on Google
    Great service. Lots of seating available upstairs! Great views as well if you get a seat by the window.

  • 4/5 Romazho 2 years ago on Google
    Pros: -There are a lot of commanding tablettes. -The service is pretty quick for the quantity of customers. Cons: - You cannot eat inside. - The place is an atttaction for homeless people.

  • 5/5 Kshitij M. 2 years ago on Google
    Right in the heart of old Quebec. This McDonald is always crowded and busy but very well managed and quick service.

  • 4/5 Mary Louise E. 2 years ago on Google
    Perfect fast and the that checked sanitary passports w.as such a nice person.

  • 1/5 Harindher S. 2 years ago on Google
    Placed online order at 8:50 and they were supposed to close 10pm. But gave excuses they can't make it and store is closing at 8:55pm. Worst service by manager and employee.

  • 5/5 Katie B. 9 months ago on Google
    I just did a grab and go breakfast sandwich but honestly it was great and hot take but save your money and go here while you're in old town for breakfast because a ham and cheese croissant at Paillard's is $13. Sure "when in Rome" but if you're here for a couple days suck up your pride and go to this McDonalds, it's a good low-cost option.

  • 3/5 Travel B. 1 year ago on Google
    Green paint job makes this store look unique. Used dining area upstairs that offered great view and physical distancing. Antique feel. Gets busy at times.

  • 3/5 Karishma K. 1 year ago on Google
    Unlike other macdonald's this place has a huge space for dining area. Three storey building has ground floor for placing and collecting the order and upper floor dedicated for dine in. Number of tables across the room. Unfortunately third floor access has been prohibited due to covid restrictions. The only issue I found the less engaged staff at this location. They announced order numbers in French and so as taking orders also in French. A little bit difficult for non-french speaker to make a communication with the staff. Although they are patience enough to show serving order number on screen which is huge relief for many English speakers. The food is okay. The service can be improved.

  • 2/5 CLIFFORD P. 1 year ago on Google
    Always love McDonald's but this visit wasn't so pleasant. The whole order was wrong.. Also paid extra for some bacon which they didn't even put.. Also known cream on the frappe.. Realised after I got home as it was a take away

  • 5/5 Ben M. 1 year ago on Google
    The best option in the town if you want a quick bite. The second and third floor have a lot of space to sit and enjoy if you feel the ground floor is busy.

  • 5/5 Michel R. 1 year ago on Google
    Awesome experience, easy to order, time saver, must have burgers & not suggested chicken, enjoy!

  • 3/5 Diksha K. 1 year ago on Google
    Very congested place. If you are ordering through their machines then you will not get any token number so we get confused. Food is good.

  • 1/5 Another A. 1 year ago on Google
    Animals shouldn't have restrooms that look like this. There was a dirty pad in a cup. Tue toilet paper would not come out. Chocolate milk on the floors. I killed a mosquito with my shoe. I cannot even make this up.


Call +1 418-692-4848 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid street parking
    • ✓️ Difficult to find a space
    • ✓️ Paid multi-storey car park
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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