EQ3 image

EQ3

Furniture store Lighting store Kitchen furniture store Bed shop Bedroom furniture store Office furniture store Sofa store Rug store Furniture accessories

😠 Note: this is a review of EQ3 product not this store specifically. 3 bed slats broke over a little over a year, from sitting on the bed (normal weight) and customer service responded the weight has to be distributed evenly, meaning this bed can only be lied on? IKEA slats performed much better. People often mention service, leather,


Address

1450 Bd Lebourgneuf, Québec, QC G2K 2M4, Canada

Website

www.eq3.com

Contact

+1 418-524-8585

Rating on Google Maps

4.60 (161 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 11 am to 5 pm
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (11) leather (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michael P. 6 years ago on Google • 124 reviews
    Great selection of mid century modern style furniture and very helpful bilingual staff. Also carry a selection of Herman Miller chairs.
    1 person found this review helpful 👍

  • 1/5 Freddy C. 1 year ago on Google • 20 reviews
    Note: this is a review of EQ3 products, not the Quebec store in itself. We ordered a Salema leather sofa in Coachella Madera (grade 800 the highest). Everything ok until we received the sofa. To put it simply, it is a piece of garbage. The quality of the leather has nothing in common with the one you see at the store. But the worth is the cratfmanship. Distended pieces of leather everywhere. The corners are bulks of leather with no symetry (each angle/corner looks different because the leather has not been properly folded/sewn). The leather at the back of the sofa is distended and forming waves in several spots due to unproper alignment of the pieces. We called the store to share the concerns and return the item. Nothing they could do on their end - we need to file a complaint through customer service. Which we did. We never heard back - no email response, unable to reach them by phone. We are stuck with this sofa but certainly will never ever buy again form this company (or Paliser for that matter).
    1 person found this review helpful 👍

  • 1/5 Weilin 3 months ago on Google • 11 reviews New
    Note: this is a review of EQ3 product not this store specifically. 3 bed slats broke over a little over a year, from sitting on the bed (normal weight) and customer service responded the weight has to be distributed evenly, meaning this bed can only be lied on? IKEA slats performed much better.
    1 person found this review helpful 👍

  • 5/5 isabelle t. 2 years ago on Google
    (Translated by Google) Rémi offers excellent service, patient, attentive, professional and generous with good advice. In addition, he offered us technical planning advice based on a plan that we provided him. We will meet him again in the near future. (Original) Rémi offre un excellent service, patient, attentif, professionnel et généreux de bons conseils. De plus, il nous a offert des conseils techniques d'aménagement à partir d'un plan que nous lui avons fourni. Nous irons à nouveau a sa rencontre dans un avenir rapproché.
    1 person found this review helpful 👍

  • 5/5 Alain M. 4 years ago on Google • 54 reviews
    Excellent quality furniture and equally excellent service at EQ3 Quebec.

  • 5/5 Frederic D. 4 years ago on Google • 9 reviews
    Best Canadian furnitures! Great service too.

  • 5/5 Christian B. 6 months ago on Google • 8 reviews
    Excellent service! The advisor knew her product very well. Product customization is highly appreciated. However, the production time is quite long. Seems to be excellent quality products.

  • 5/5 Julie H. 3 years ago on Google • 7 reviews
    Dylan is amazing, best customer service in town.

  • 5/5 Comtois G. 1 year ago on Google • 3 reviews
    Excellent service

  • 5/5 Jon-Anthony L. 2 years ago on Google
    Remi was knowledgeable, professional, and patient. Thanks for your help Remi!

  • 5/5 tarek s. 3 years ago on Google • 1 review
    Love this company. Beautiful furniture, mostly made in Canada. Excellent service from an experienced team. For a contemporary take on mid-century modern design.

  • 5/5 Nataliya K. 3 years ago on Google • 1 review
    I am very happy with the furniture I bought, beautiful design and great quality. Delivery time was respected and I had a very good customer service with a professional designer, could not ask for better experience.


Call +1 418-524-8585 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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