Hyper disorganized secretaries and poor customer service, appointment times are never respected with Dr. Blackburn and your file risks being misplaced...This clinic really needs a better manager.

Service à la clientèle horrible!! On m'a quasiment raccroché au nez quand j’avais des questions!! Changez votre personnel au service à la clientèle et je suis sûr que les revisions de la clinique remonteront à 5 étoiles.

(Translated by Google) My wife receives a call for an appointment, she is given another address which is not the correct one, in addition she has called the morning of her appointment to validate, she goes to this address given by the receptionist who worked on the 14th December in the morning and moreover she gives him another appointment with an address my wife checks with the evening receptionist suddenly arriving here at the right address and she tells him that she has nothing in her system for the next appointment given by the morning receptionist, she doesn't even want to do a follow-up and tells me what's going to happen, maybe it's going to avoid future errors, asti .... we couldn't say anything today, never guilty everyone is beautiful everyone is pink (Original) Ma femme reçois un appel pour un rendez vous on lui donne une autre adresse qui n est pas la bonne, en plus elle a appeler le matin de sont rendez vous pour valider, elle ce rend a cette adresse donner par la receptionniste qui travaillait le 14 décembre au matin et de plus elle lui donne un autre rendez vous avec une adresse ma femme verifie avec la receptionniste de soir un coup arriver ici a la bonne adresse et elle lui dit qu elle na rien dans sont systeme pour le prochain rendez vous donne par la réceptionniste du matin, elle veut meme pas faire de suivie et me dit ca va donner quoi, ca va peut etre eviter des futur erreur, asti ....on peut pu rien dire aujourd hui, jamais de coupable tous est beau tous est rose

I wanted to postpone an appointment, because in my small village the weather was not good given the amount of snow that had fallen in the streets! When I called I told her I was an hour away and wanted to have another appointment, the secretary told me, I don't understand your DELIRATION!!!! How can a secretary say that to a patient!!!!

Thanks to Dr Line Blackburn for such a quick emergency appointment! It's a pearl

(Translated by Google) Dr. Roy is a wonderful doctor! Always listening and available in case of emergency. (Original) Dr. Roy est un médecin formidable! Toujours à l'écoute et disponible en cas d'urgence.

Send a prescription to Dr. Lyne Blackburn twice by fax, I call back to ask where my request has gone. They tell me that they never received my consultation request. I decide to deliver it in person, still no follow-up or reminder for an appointment. I called several times to make sure Dr. Blackburn was still taking new patients, the secretaries told me yes. I call back every week to follow up. 6 months later no follow-up or reminder. Very poor service.

I accompanied my girlfriend to her appointment and the doctor warned me and another gentleman that there were too many accompanying people and that we had to wait in the car in a curt manner, as if we had done something serious, the receptionist didn't warn us before, that's pretty blah

(Translated by Google) Very poor customer service, the secretary was very rude when giving an appointment! (Original) Très mauvais service à la clientèle, la secrétaire était très impolie au moment d'accorder un R-V!

(Translated by Google) I am very satisfied with the services offered at this medical center. Doctor Bouchard is an excellent doctor and gives me a great Good service THANK YOU ✅ (Original) Moi je suis très satisfait des services offert à ce centre médical. Le docteur Bouchard est Un excellent médecin et me donne un super de Bon service MERCi ✅

(Translated by Google) I call 3,4, 5 times. 2:00 p.m. on a Wednesday. It says: Sorry you can't leave a message. This voicemail is full. No way to talk to a human. No way to make an appointment. In short: zero service. (Original) J'appelle 3,4, 5 fois. 14h00 pm un Mercredi. Ça dit : Désolé vous ne pouvez pas laisser de message. Cette messagerie vocale est pleine. Pas moyen de parler à un humain. Pas moyen de prendre rendez-vous. Bref : zéro service.

Excellent centre médical MAIS les docteurs ne prennent plus de nouveaux patients

There is a serious communication problem at the reception level. Horribly unprofessional to say the least. Non-respect of patients on the part of a receptionist in particular appointments are never respected. So there is some cleaning to do. I would no longer recommend this clinic.

I faxed a medical referral a month ago and have not received a return call. I left a message, no response. When I first called I asked if I could email the reference and the receptionist told me there might not be anyone there to take the message!!!

I have been going to this clinic forever and I have never had a problem with anyone.. Thanks to them for their good work...

Thanks to the secretary, Dr. Blackburn and my family doctor for being so quickly available for an emergency appointment! I recommend this clinic.

Never on time

Personally, I love Dr. Blackburn. She really changed my life. THANKS