The Children's Place image

The Children's Place

Clothing store Fashion accessories store Childrens clothing store Baby store Baby clothing store Childrens store

Upbeat retail chain carrying a range of trendy clothing, accessories & footwear for babies & kids. People often mention service,


Address

2700 Sir Willfrid Laurier, Québec City, Quebec G1V 2L8, Canada

Website

www.childrensplace.com

Contact

+1 418-652-3589

Price rating

$$ $$

Rating on Google Maps

2.40 (16 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9:30 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 9:30 am to 6 pm
  • Tuesday: 9:30 am to 6 pm
  • Wednesday: 9:30 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 tarik s. 1 year ago on Google • 3 reviews
    Bad behavior from an employee today, has nothing to do with customer service, I wanted to make a complaint but the manager was not on site. I would never return
    2 people found this review helpful 👍

  • 4/5 David G. 2 years ago on Google • 850 reviews
    Good prices for all young and old people, we like to pass it when there are good discounts
    1 person found this review helpful 👍

  • 5/5 Laurie L. 4 years ago on Google • 302 reviews
    Good service, nice and helpful employees.
    1 person found this review helpful 👍

  • 1/5 Sonia G. 4 years ago on Google • 39 reviews
    A YEAR AFTER I went back, the same manager, the same lousy service, the same attitude. Deplorable. VERY, VERY, VERY POOR CUSTOMER SERVICE. Starting with the supervisor continuing with the employees who drive us crazy with their dismissive attitudes and poor service. PLEASE STOP ASKING FOR THE EMAIL AND ALSO FORCING US TO ENTER IT WHEN PAYING.
    1 person found this review helpful 👍

  • 1/5 Jefte M. 3 years ago on Google • 23 reviews
    Non-existent customer service, we enter and the employee looks at us without saying a word. Then they don't even want to apply their own discount on already existing markdowns. When I tell them about it, the employee tells me that it is only on the red signs, I then tell her that it was a red sign and she says that this red sign is not applicable even though 2 seconds ago She told me it was just the red signs. Store to avoid.
    1 person found this review helpful 👍

  • 4/5 Edgar D. 8 years ago on Google • 185 reviews
    always some awesome prices for the quality

  • 1/5 Angélique C. 4 years ago on Google • 137 reviews
    No hello No reception, no service, you lost me as a customer, too bad.. Two children who will find elsewhere We are completely ignored Review your customer service methods!

  • 1/5 Serge D. 6 years ago on Google • 68 reviews
    Wow! manager without any tact, even impolite. The employees are never eager to help you find what you are looking for! The one at the capitals galleries is frankly better!

  • 1/5 Julie T. 4 years ago on Google • 1 review
    Very poor customer service, no empathy. Apparently the return policy is 45 days including the day of purchase. However, on the invoice, it is written ''within 45 days of purchase''. I wanted to return an item and was told that the date was yesterday. I drove more than 40 minutes to get there, no understanding from the employee, she didn't even try to accommodate me.
    2 people found this review helpful 👍


Call +1 418-652-3589 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



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