Clsc De La Haute-Ville image

Clsc De La Haute-Ville

Medical clinic Community health center

😠 If you don't want to be taken seriously and wait indefinitely (both for prescription renewal and for walk-in service) this is the ideal place. My boyfriend was even told (by the receptionist) that there had been no doctor to sign the prescriptions during the week (sent at least 4 times by his pharma... People often mention doctor, service, clinic,


Address

55 Ch Ste-Foy, Québec, QC G1R 1S9, Canada

Website

sante.gouv.qc.ca

Contact

+1 418-641-2572

Rating on Google Maps

3.40 (53 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 4:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 4:30 pm
  • Tuesday: 8 am to 4:30 pm
  • Wednesday: 8 am to 4:30 pm
  • Thursday: 8 am to 4:30 pm

Featured Reviews


Frequently mentioned in reviews: doctor (11) service (7) clinic (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sab 2 years ago on Google • 5 reviews
    If you don't want to be taken seriously and wait indefinitely (both for prescription renewal and for walk-in service) this is the ideal place. My boyfriend was even told (by the receptionist) that there had been no doctor to sign the prescriptions during the week (sent at least 4 times by his pharmacy). I thought that ''RESIDENTS'' were being monitored by doctors... Thank you for showing us how rotten it is and that given that my boyfriend's condition requires prescription renewals QUICKLY and that you are unable to do so (waiting for a week)... we will turn to a PRIVATE clinic. For those who have a brain tumor, I do not recommend follow-up in this clinic. Total lack of empathy and speed. I would have put ''0'' stars but it's not in the choices if I want to publish my comment...!!
    7 people found this review helpful 👍

  • 3/5 George S. 6 years ago on Google • 203 reviews
    The local health clinic. The staff is helpful, but it does take a long wait time before you see the doctor.
    1 person found this review helpful 👍

  • 4/5 Amir M. 5 years ago on Google • 166 reviews
    nice staf but waiting times are so long
    1 person found this review helpful 👍

  • 2/5 Mathilde B. 4 years ago on Google • 12 reviews
    My family doctor at this clinic was on sick leave, so I found myself going to the walk-in to renew my prescriptions or for various problems. Unfortunately, the worst time of my life came when my doctor went on sick leave and when dealing with the residents, they didn't seem to know about mental health issues. So I was misdiagnosed and given the wrong treatment... fortunately, today I found a family doctor in another clinic who has experience and knows my problem well.
    2 people found this review helpful 👍

  • 1/5 Richard M. 4 months ago on Google • 11 reviews
    The worst welcome I have had in a clinic. The person who welcomed me completely disrespected me. Although I spoke politely to this person, she told me three times to take the door. Just because you're unhappy in your job doesn't give you the right to disrespect patients. 2023-11-23 3 p.m.
    2 people found this review helpful 👍

  • 1/5 Hugo O. 7 months ago on Google • 5 reviews
    Unable to make an appointment with your family doctor. We have to call Tuesday morning at 8 a.m., and it's impossible to get through. Even after hundreds of calls over several weeks...
    2 people found this review helpful 👍

  • 5/5 Jean-François B. 1 month ago on Google • 67 reviews New
    Best team of healthcare professionals! A perfect blend of dynamism in their joy of meeting the essential needs of its customers. In short, happy to have this type of resource easily accessible in Quebec still to this day!

  • 1/5 Margot 4 months ago on Google • 3 reviews
    The opening hours posted on their door and on Google are completely false.
    1 person found this review helpful 👍

  • 1/5 Alexandra 6 months ago on Google • 3 reviews
    I've been trying to make an appointment for my son for 8 months... I have lots of things to check with a doctor... IMPOSSIBLE to see a doctor!!! I'm really tired and really disappointed with the service!!!! A big 0 since our IPS resigned!! It’s my 2 year old son who suffers 😡
    1 person found this review helpful 👍

  • 3/5 Alexis-Raphael L. 1 year ago on Google
    .. Infirmiere 10/10 ... Docteur 0/10 .. HEURE d'ouverture Non Fiable .. L'administration joue avec les Heures d'Ouverture sans pré-avis ..
    1 person found this review helpful 👍

  • 1/5 Alexis D. 1 year ago on Google
    Jamais moyen d’avoir une ligne, boites vocale toujours pleine. Comme sa à tous les fois que j’appelle. Peu professionnelle…
    1 person found this review helpful 👍

  • 1/5 hearts013 7 years ago on Google
    J'y suis allé aujourd'hui et plus JAMAIS je vais là. J'ai attendu 3h30 pis il y avait aucun roulement de médecins. Les employés se criait à travers les sections. C'est même dommage qu'il faut mettre 1 étoile, ils en méritent même pas!!!!!
    1 person found this review helpful 👍

  • 4/5 Daniel C. 2 years ago on Google
    (Translated by Google) this place deserves 10 stars for the good service that we receive half it has been ten years that I have been there and this week I have a new doctor even julliette lemieux forgert and bravo to this d I apologize for mistakes on the name of my doctor mrs juliette lemieux forget (Original) cette endroit merite 10 etoiles pour le bon service quon recoit moit ca fait dix ans que je vait la et cette semaine jai u un nouveau docteur mme julliette lemieux forgert et bravo a ce d je mexcuse des fautes sur le nom de mon medecin mme juliette lemieux forget
    1 person found this review helpful 👍

  • 4/5 Michel R. 1 year ago on Google • 29 reviews
    Lack of nursing staff at times

  • 5/5 Rosa 1 month ago on Google • 22 reviews New
    If the world could have Nina in consultation, the world would be a better place. Thanks Nina!

  • 4/5 Prune I. 3 years ago on Google
    (Translated by Google) A patient for 15 years and I have always easily had an appointment. On the other hand, my doctor changes every 2 years because they are residents. Good service in general. (Original) Patiente depuis 15 ans et j’ai toujours eu facilement un rendez-vous. Par contre, mon médecin change aux 2 ans car ce sont des résidents. Bon service en général.

  • 5/5 Cynthia L. 3 years ago on Google
    J’avais un rdv et j’ai eu une bonne description d’où se situait le centre. L’infirmière qui me rencontrait était très professionnelle et gentille, je me sentais confortable et respecter dans ce lieu. Le centre date un peu, mais ça reste un lieu propre.

  • 1/5 Thomas 1 year ago on Google • 1 review
    I have never met such an acerbic and contemptuous person in my entire life. At reception, this Wednesday 3/11/2022 at 3:30 p.m. I presented myself to get information for the RAMQ, so she decided to answer me in the worst possible way, she does not have the necessary information (I do not (I haven't even stated the purpose of my request), tells me that she will no longer answer me and ends the conversation by putting her papers against her window and simulates a call while telling me to take the door. I am surprised and tell her that she does not yet know the subject of my request, she gets angry and tells me again that she will not answer me. All along she spoke to me, spitting in my face and being harsh. I really hope that she will undergo training on customer service and friendliness.
    6 people found this review helpful 👍


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