2/5 Lisa B. 1 year ago on Google
The
Commo
has
been
a
regular
venue
for
our
Family
and
Friends
for
casual
get
togethers
for
many
years
because
of
the
great
food,
good
selection
in
the
menu,
value
pub
meals,
attentive/engaging
service.
"Five
weeks
ago"
I
made
a
lunchtime
reservation
for
today,
Sunday
3/7
and
explicitly
articulated
that
we
required
a
table
of
7
by
the
fire.
I
was
told
that
this
would
not
be
a
problem
because
my
booking
was
the
only
one
in
the
book
at
that
time.
I
requested
this
table
as
we
were
being
joined
by
our
90
and
82
year
old
Grandmothers
and
this
table
would
be
easy
access
for
them
to
get
in
and
out
of,
easy
for
them
to
hear
and
join
in
the
conversation
as
well
as
being
warm
by
the
fire.
I
called
the
week
before
to
confirm
that
this
was
still
the
case
-
a
table
for
7
in
front
of
the
fire
and
this
was
confirmed.
Upon
arrival
today,
we
were
snapped
at
"
do
you
have
a
booking?"by
the
Manager.
To
which
we
replied
yes.
At
this
point
we
discovered
other
members
of
our
party
were
already
seated
in
the
booth
style
seating
down
the
back,
away
from
the
fire.
Disappointed
and
annoyed
that
my
request
had
not
been
meet
after
2
confirmations,
I
queried
why
we
were
down
the
back
of
the
room
and
not
where
I
had
booked.
I
was
snapped
at
again
and
told
a
table
could
be
arranged
in
front
of
the
window.
Knowing
that
times
are
difficult
in
the
current
climate
with
staffing,
stresses
of
running
hospitality
service
etc,
I
said
not
to
worry
about
it
as
we
didn't
want
to
cause
a
fuss
and
inconvenience
the
other
dinners.
Our
salmon,
barramundi
and
calamari
meals
were
lovely
however
the
eye
fillet
steak
was
cold
when
brought
to
the
table
and
the
duck
fat
potatoes
with
the
duck
were
soggy.
Desserts
were
delicious
as
was
the
coffee.
The
young
lady
waiting
our
table
for
the
meals
was
very
polite
and
genuinely
engaging.
I
appreciate
that
hospitality
can
be
a
difficult
stressful
job,
especially
in
the
current
climate,
but
the
"grumpy"
Manager's
really
needs
to
look
at
the
tone
taken
with
patrons.
A
disappointing
experience
today.
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