My husband was admitted after being transferred from the PECS unit in a dire state. While initially having him admitted under the care of a psychiatrist was a relief, he spent his time very heavily medicated, and given he had spent the past 2 years sober, this was concerning. The wards are mixed sex, and much time is spent in group "therapy" sessions, where people just carry on about not getting enough meds, or playing victim. Apart from that, the inpatients spend an enormous amount of time outside chain smoking. My experience, as the partner of a patient, has been re-admission every few months to repeat the same cycle, often with the same patients. I'm not sure there is a better solution, but this one doesn't seem to see a solution that focuses on re-aligning patients with family, in fact, it distances the patient and lowers their expectations altogether.

Updated: Do not expect a single room and don't expect to be treated with compassion when you express dissatisfaction with this. New Farm Clinic has all single rooms. If you are readmitted within two weeks of discharge you aren't even eligible to go back on the single room waiting list. I left early during my last admission as I'm an introverted person with sensory issues and sharing a space was making me more unwell than just leaving. The part that annoyed me the most is that single rooms were available at the time. Approximately two weeks ago my GP sent a referral for me to Belmont and I have heard absolutely nothing so if you want an admission when you are in crisis get yourself a regular psychiatrist now. I am very confused with regards to what their policies are vs following the health funds. They tell you to attend three hours of group a day because that's what she health fund wants, except New Farm Clinic only requires one and my health fund says it requires none at all. When you ask about this you are told the health funds are lying and there are agreements in place between the hospital and the health funds. If you attend an out patient group you can't be admitted as an inpatient which is apparently a health fund rule however New Farm Clinic is able to allow you two weeks. This is important because depending on how unwell you are you may need to keep the admission option open. I certainly wasn't willing to give it up. My psychiatrist told me that the program was designed to make admission unnecessary, but such speedy recovery isn't realistic as many of these programs take six months or longer. As far as safety is concerned they search your belongings upon admission to varying degrees. After this however they pay no attention to what is brought back to the hospital by visitors or after you have leave which makes the initial invasion of privacy seem pointless. Also on one occasion I felt very unsafe and told the nurses. They said they would check on me more regularly. I told them it wasn't enough as I could easily leave the ward unseen in just a couple of minutes. I had to convince them to put me into the locked Special Care Unit for the day. Additionally the SCU isn't always open, I suspect they pull the staff to save money when it's not needed. Unfortunately this means it isn't anyways available when you were acutely unwell. Finally, make sure the psychiatrist you choose is open to admitting you when you feel you need it. I was in crisis twice and was told I could have a week max because they couldn't justify it to the hospital to have me in longer. I don't know if it's the hospital putting pressure on the psychiatrists or if my psychiatrist was overly timid. Being unable to be admitted for a sufficient time when I really needed it made me feel very unsafe, like I lacked a safety net. Private health and a private psychiatrist will look after you much better than the public system however. There are other options such as Toowong Private, New Farm Clinic and one other on the north side of Brisbane that I know about so I encourage you to do your research.

This place has really really gone downhill since foreign ownership however even prior. Patients come in to feel safe however get treated like children retraumatised and reprimanded by staff that are supposed to have an understanding of mental health. There is no care or concern it's all about the bottom line. I used to love coming here over the years I have seen the decline. There is no quality assurance review on customer service kindness or treating paid customers with dignity and respect. They put staff that have absolutely no compassion or care in the trauma unit and complaints out the window. You have no rights and they can't even provide an exercise book because of cost as it once was. A lot of patients disappointed as 'gotten in trouble today' The power trip is demoralising as I am a professional own my home career driven intelligent and I come into a private hospital expecting to be treated as humane however end up being traumatised by being at Belmont as well. There really needs to be a shake up and refresher in customer service. Patients do not deserve to be yelled at and spoken to like children. I drive a nice car come from a good family married holiday around the world. I'm no less than any of you staff at Belmont. The monitor your food as hawks you get in trouble by one kitchen staff even though another tells you otherwise. You are treated just like a number. It has gone so downhill since I came to this place. The perception this place is a good place it is but it's the staff that bring it Down. Nurses can't give quality because they are running around covering breaks. No one checks in on you to ask how you are have a conversation. Not like it used to. They don't even give introduction to the place and patients are having to do the job of nurses here. Where's the quality? They are too worried about you sneaking a dessert back to your room instead of your wellbeing. I'm researching national facilities and other patients are sharing info between us about better hospitals. #boycottbelmonthospital

This is a warning to anyone seeking assistance from mental health practitioners. I attended here for group therapy, after severe psychological external abuse. The group therapy was what I needed. However, I was manipulated to meet a very newly qualified psychiatrist (consultant - which was unknown to me), as it was a requirement to be referred by an approved psychiatrist. This experience has destroyed my life extensively. The psychiatrist has also protected people who have acted with misconduct, if not criminal intent. The psychiatrist is still practicing at Belmont Private Hospital. I did make complaints, as there were clear evidence of misconduct and malpractice. The psychiatrist lied extensively and refused an opportunity for conciliation, with mediators in attendance. The psychiatrist stated that I would be unable to attend due to my illness (which was a complete lie). I do have evidence of the claims, and I have had to fight against the result of the malpractice of the psychiatrist and the repercussions for several years now. This is what is called organised crime. There is much more to this story, which I am not able to provide here. I turned to Belmont Private Hospital to receive assistance to get back on my feet after severe external abuse. The extensive lies by the psychiatrist has completely destroyed my life and there is nowhere to turn for help. I am now broke and exhausted. The medication prescribed has also caused damage, medication which the psychiatrist prescribed double dose of, when I said that the group therapy has been helpful and I felt better. The external abuse did not stop, rather got worse, as the psychiatrist has declared me mentally disturbed. I do have second opinion, and I do know that I am completely mentally sound. Prior to this experience, I had worked for 20+ years and always been an independent person with sound judgement and level of ethics and duty of responsibility. I was a contributing member of the society. Now I have lost almost everything, for speaking up against abuse, malpractice and deformation of character. There is no doubt that the psychiatrist has done this intentionally. There is much evidence of this.

Currently being treated for trauma associated with 2 inpatient stays. Please try Newfarm instead. However if you must go, My advice to new patients would be; 1. Organise telehealth appointments with a outside psychologist throughout your stay. You will receive no psychotherapy in hospital and you will need a third party to talk to. This will help you. 2. You need to work with them and hold them accountable. If you are unhappy with your treatment, speak up. Your mental health is priority #1 and it is their responsibility to provide a high standard of care. If you are unhappy with a Dr, seek a new one. If you are concerned about a medication, seek a second opinion. 3. BE ASSERTIVE if your concerns are not being heard. And remember that you will get out the other side of this. You will recover.

8/10 staff at Belmont really shouldn’t be mental health nurses. Had some really bad experiences here. Staff pulling out the jab on people simply having a panic attack in there room as the first step at calming a patient. They really don’t know how to look after patients and lack the empathy and professionalism needed to be a nurse. You’ll get more help from the lunch ladies, cleaners and other patients. DO NOT RECOMMEND

THE PROFESSIONAL DOCTORS ARE THE NUMBER ONE REASON FOR ADMITTING YOURSELF INTO THIS HOSPITAL. IF you come in for Mental Health Reasons - Then please do not have high expectations of how you will be treated by the Medial Staff. The Service Team (cleaners, food delivery to room, volunteers, etc) will make you feel better then anyone else will. And if you find other patients who have similar issues, you will get more compassion, understanding, empathy and insight into YOU and WHAT YOU NEED. NOT ALL STAFF have compassion, empathy, or any real EVIDENCE of CARING at all...or...MENTAL HEALTH TRAINING (Supervision/Accountability/Dedication to YOU).

I am truely appauled at the malpractice of this place. The doctor (Dagma Hlinkikova) whom I was admitted under, was nothing but a cold, and nasty person. When I was admitted, I got questioned about "what i was doing there" when I was very suicidal. The doctor was more concerned with money, than for the wellbeing of her patients. First consultation with her, and she answered her phone to admit more patients. Terrible experience and would not recommend this hospital to anyone who is feeling depressed, or anxious.

A close family member of mine is admitted here and honestly, the way she is treated and spoken to by the nurses is outright disgusting. No empathy, awful communication, loads of attitude, very condescending and when she asks for help they act like she's being inconvenient to them. Their treatment of her has distressed my whole family and we don't feel like she is safe in their care, particularly in her fragile state. I'm really not even sure if the nurses there have any mental health training at all, it's appalling. Do not go to this hospital and do not send your struggling loved ones there.

My GP was trying to get me into a psychiatrist for urgent help and care and I was refused as I didn’t have private health insurance!!!! Yet I had money to pay as I new I was not in a good place... the public system are no help so I went private but they don’t care about people it’s just about money!!!! Years ago I used to see Dr Unwin I didn’t need to have private health to see him I just paid... but my recent attempt so seek help made me feel even worse, very disappointing

I had my first experience staying at a facility here, it has left me with more trauma than I went in with, one of the worst experiences of my life, I reached out for help several times and the nurses don’t have the time of day for you, the management isn’t much better. I felt alienated, ostracised and like a burden. It has scared me off of asking or seeking help in the future. A few things I dealt with include; -turned away when crying to nurses to talk and told they are ‘too busy’ -begging for support and just being medicated instead -forgetting to be given dinner -The doctor there also made me feel like a burden and invalided my diagnoses & emotions by saying they ‘didn’t matter’ -cigarettes inside the facility and everywhere you go outside is full of smokers even thought it is supposed to be a ‘smoke free environment’ I actually relapsed smoking while here because of how much it was going on -patients vaping inside the hospital I would not recommend this place to any one if they are looking for support. Or to better themselves

I have been in and out of various mental health facilities over the past few years and Belmont by far has been the worst. Very VERY disorganised, most nurses are flat out even giving you a smile, got the runs from the food several times and the best part was I got discharged without my knowledge whilst getting some issues tested for ECT. No communication, packed up all my gear which some still has not been given back. Look elsewhere.

First off I will confirm that my stay in BCPND was good and I loved the nurses and general day programs. However, being denied my right to escalate my concerns with my care and my involvement in those decisions has been extremely distressing. I was denied access to talk to anyone above the unit coordinator, and that wasn’t even the unit coordinator of my own ward. I felt extremely forced into accepting a room change to a ward I voiced my discomfort about and made clear I did not feel safe in the new ward. It was the option of the ward change or discharge. The support I had in BCPND was again amazing. Having no power or say over changes/care that directly affected my psychological health is not what I expected in a time of crisis. I am extremely disappointed by the lack of support when I tried to advocate for myself and escalate my care. I’ll add that the new room in the Hillside ward had mould all over the ceiling.

Tried to see a psychiatrist privately, was prepared to pay upfront but without private cover you are not good enough for this hospital. Their concern is not the wellbeing of people but how much money you have. No care, no responsibility, no morals or decency.

My husband entered Belmont due to depression. It was my hope that they would help him see that his life wasn't useless and give him strength. They had 2 conversations with me in 6 weeks, and he rarely saw a psychiatrist. The day he got out, he ended our marriage of 12 years. They did nothing positive for him. He changed into a completely different person to me and his family and now believes he needs to be medicated. According to him, he was encouraged to be single. This hospital destroyed my family.

I am not usually one to write reviews, however the recommendation is to previously discuss your complaints and reviews with the hospital staff themselves, and this has come to no avail. If you are looking for a reliable treating staff, on going - do not seek support here. I was a patient at Belmont since 2019 and I was left to my own devices after I had chosen to terminate my relationship with my treating psychiatrist as I found them to be incapable of the care and empathy required. They did not give me a new psychiatrist, and failed to inform me that they would not be caring for my case any longer. The hospital is disorganised chaos at best, many nurses in the general ward are lovely, as well as other staff but the overall patient care is below average, far below. In my stays, my patient needs were not heard. I was moved rooms multiple times, I was faced with poor mental health bias and clinicians selective with which "diagnosis" they prefer to work with. I have found it appalling that I personally, as well as many others were offered assurance that their care would be treated with respect and continuity (especially in the TRAUMA and Dissociation Unit) and was then left with no contact point or assistance. Even in this day and age, mental health awareness is lack lustre. If you book to any. hospital, including this one -- make sure you either have someone to advocate for you and your needs or muster as much courage and strength as you can to advocate strongly for yourself. If you want somewhere to go where you're numbed with medication, well - this may be the place for you. This review is specifically the case for the TDU unit and the treating psychiatrists that take on TDU patients, the lack of trauma informed care for a unit that specialises in Trauma is outstanding.

Look, it’s a mental hospital and they are never fun places. Belmont staff for the most are very caring and attentive and if there's an issue, there's a clear path to have it resolved. I have personally experience with the staff and doctors and I literally owe them my life. Having a great doctor that communicated well with me made all the difference. I also liked the food and the facilities… but you know.. it’s a hospital. It’s not going to please everyone. The special thing about Belmont however is the support you get from other patients. It’s large enough place that it’s possible to form a good group of people that you can connect with, which was, as it turns out important for me and my specific journey.

The nurses and all staff are a dreadfull lot no good for mental health patients

I was beyond disappointed with Belmont today. I was told to arrive at 1 for admission and after an hour I was told my room was not ready and I could sit in a crowded lounge. When checking in to such a facility ppl are on edge and they did not care. Once I saw the physiatrist, I was agitated and it did not matter to him. I left the room to cool down and 15 members of staff walked past me without one making eye contact or acknowledging my existence. My partner explained to the physiatrist my triggers and upon entering the room he immediately began taking about my trigger. Then I said I wanted to leave and he couldn’t have cared less. Didn’t try and convince me and I was told it was the end of his shift by the nurse so obviously leaving to him was more important than my current state. Went there for help. Feel more helpless now than ever now

Refused to administer epipen to a patient having an allergic reaction under their care

Hello All! I am not the type to have a winge but here goes, I have watched the manager pull patients up about not wearing a mask which is fair enough but 4 hours ago I told her the hand sanitizer at the entryway was out and she basically insulated my intelligence because I’m a patient and there is still no hand sanitizer! The food here is terrible! Not only is it worse than public hospital food the portion side would fit in your hand! I was here last year and it was great but I won’t be coming back here!

Rude and incompetent receptionist and apparently they only treat mental health patients with specific histories. Doesn’t even deserve the one star.

I have only had positive experiences with Belmont Private Hospital. It is small but easy to find and navigate your way around. I can not fault the team of Psychiatrists, there are many available who specialise in all different areas. I have friends who have been under the care of the Psychiatrists here and they have worked with them continuously making amazing progress. Dr Scott Newman is absolutely wonderful at his job and is very informative and understanding in the care he provides. I cannot recommend him enough. I received a diagnosis and help and now know what its like to be able to function like a normal human..I did not know that was possible. Very thankful this hospital exists and its an absolute bonus not having to travel into the city for such top quality health care.

Great Psychiatrist - Dr Newman, majority of nursing staff is great especially Eva in East Ward! The groups are good, especially if you find art therapy helpful. They offer great inpatient and outpatient programs that are very helpful for recovery. IMPORTANT INFO: However be **WARNED** if you have allergies there are major oversights happening in the kitchen. I’ve had two reactions (one that landed me in emergency at the PA) whilst being an inpatient due to this. One where a nurse (Indian male whose name I do not know) refused to call an ambulance for me to get help and offered me anti anxiety medication when I couldn’t breathe and my throat was clearly swollen due to the reaction. I had to get very angry to be able to get the help I needed even though it was a series anaphylactic reaction. The Area Manager was fantastic and gave the proper feedback and took on what I was saying and apologised.

I have been a patient on four seperate occasions. The BCPND unit is a wonderful place to go with kind, caring nurses. That's it. Absolutely rude nurses on open wards, psychiatrists minimising your trauma, needing to change rooms FOUR times during a 2.5 week stay and then when you have the guts to ask for a different psychiatrist for personal reason's, it seems Belmont just wipes you! There is constantly arguments between management and the smokers which ends up involving people who aren't even a part of it! Multiple people bringing cannibis into the hospital grounds smoking in the dark corners, nurses giving such wrong advice and scare tactics by saying if I don't stop crying, child welfare will take my child (staff have no idea how to deal with complex legal situations but still feel that they must be certified to give court advice). Having to talk to the police in the carpark in front of everyone multiple times because staff were too lazy to provide a private place. Belmont has done more harm and damaged my trust in the mental health system then they have done good. I wouldn't send the person I hated the most to this place

If you’re a prospective patient and hoping to gain a support system in times of acute (and chronic) psychological distress that goes beyond PRN medication (Valium, etc.), I wouldn’t have high hopes. Many of the nurses are lovely, however many are cold, jaded, and seem unwilling or unqualified to support patients during crises - luck of the draw, which is deeply unsettling. Most of psychiatrists are of a high standard, though their caseloads are often excessive, and horror stories abound in these reviews and anecdotally. Make sure to fill in the patient feedback upon discharge, even if your valid concerns will be noted, filed, and then ignored. As with any business, Belmont (Aurora) is more concerned with making a profit than about the quality of the service they provide. Mental healthcare is just the wheelbarrow to cart the money around in. The single star is awarded to Belmont because I met my future wife whilst koala spotting during my admission, safe to say it is a better matchmaker than Tinder.

Was put through to the wrong person and the staff in general were very unhelpful.

I am a current patient and my psychiatrist has not responded for 2 weeks now after me leaving 3 voicemails saying I need help urgently. My mental health has dramatically declined and nobody has returned my calls. No follow ups. Nothing. I feel like nobody cares.

For any mum that's considering coming here with postnatal depression/anxiety: just do it! This place is amazing, I got so much out of here. Any new parents know about the sleepless nights with a newborn... well this place has an overnight nursery, so as a new mum, you're able to get a full night's sleep!! The psychology and nursing team are very supportive and highly experienced, I think this place is not a hospital, it's a hotel for mothers and babies!

Belmont Hospital have been instrumental in my recovery. As in all hospitals, there are good nurses and bad nurses, but I found I was very happy with all my interactions with staff. After hearing the awful experiences of the mental health sections of other hospitals, I fully recommend Belmont.

After being talked into finally seeking professional help after someone quizzed and heard a fraction of my truama, I now fully understand why the male suicide rates are so high. Most appointments were shorter than it takes to do a number 2 and when in a time of most need a number 1, despite me wiggin out medications at the centre of controversy in the US demolishing what little I had left on them. No intervention, no compassion or hardly an ear to hear me out let alone duty of care as everything got written off and up into a fistfull of scripts, which only made things worse. I won't name them or the doctor here but I personally wouldn't have either in control of flushing my toilet, as what I feel has been done with my life after reaching out for help here..

I saw Dr Motamarri as an outpatient at Belmont Private Hospital whilst I was around 35 weeks pregnant. It specifically said on my referral that I was looking for perinatal mental health services. So, I assumed that he was specialised since he picked up my referral. As soon as I got in the room, he informed me he wasn't specialised. He was uncaring, dismissive and did not care. I was basically screaming (not literally) for help... only to be told that I do not require any help and then he wrote on my file (that the other psychiatrists can see) that he did not recommend private help and to refer me to the public system (which I have been trying to avoid for reasons that are very traumatic). I am not rich. I feel like I was scammed into an appointment - thinking I would get help ... Only to walk out in tears and being told I do not need help. After the birth of my son I have gone extremely downhill, I dont recognise myself. My obstetrician tried to put in another referral to Belmont... I called and now due to him recommending on my file that I go public and do not need help - now no other psychiatrists are picking up my case. I feel robbed of help. I was needing help so badly (and still do) only to be shut down and not listened to and walked out bawling with 450 dollars less in my pocket. I will be contacting AHPRA about this occurrence. He was extremely unprofessional when I was only being kind and asking for help. :( No wonder why suicide rates are high

I was misdiagnosed here and lost 3 years of my life trying my hardest to combat a mental illness that I never had. Going to Belmont will make your life far worse than you think it could be. I encourage you to do your research. Good luck

Needs to work on their administration processes. Felt that I was unimportant as a client.

East Wing is tired and needs a makeover, some staff need too learn balance of care and patients rights. Some of the staff are so narrow minded and sighted, you actually can’t have a rational conversation or challenge a medical decision, as most patients are to scared or feel they can’t ask question through fear. The food was average and if you don’t get there on time the larger people eat most of the sweet and take the extra food back to their rooms. My Doctor was Brilliant and his CN ⭐️⭐️⭐️⭐️⭐️ for them. Do recommend sing program I bet you cry 😭!

Exceptionally rude and unhelpful staff

The medical care was decent, bit quite disorganised and inconsistent. The food was terrible, and the gym was not open enough. Edit: How do I get in contact with you?

It would seem like they don't like repeat patients, everytime I phone I speak with Rachel (admission coordinator) she says "we don't have a doctor to take you on", I have tried very hard repeatedly to be readmitted. They are a good hospital however and they have great programs, fantastic art room, great food (especially for a hospital) and plenty of staff to help you. I highly recommend their cbt and Dbt programs.

I cannot speak highly enough of BCPND, I had dealt with the public system for years before finding this service. I stopped going around in circles and stopped receiving band aid treatment and actually started and have continued to move forward thanks to my pyschiatrist here and this unit and BCPND therapy programs. I came here when I was pregnant, then have had admissions post birth and each time I've had the best treatment . The staff in the unit are compassionate and caring ,and always supportive. BCPND saved my life and I will forever be grateful for their support.

They refuse to admit patients with an untreated psychosis. Even when that patient doesn't have one. Presumably they put patients on the wrong meds so they can keep sucking money out of the health funds for years. Surprised they haven't installed a revolving door yet.

I have had 2 admissions to Belmont, 20 years apart. On both occasions I was treated extremely well and had very positive experiences.

My dad was under Dr Sean Giles who helped give my father a proper diagnosis and assist with getting his mental health difficulties under control. The hospital itself was wonderful. My father was not released until things were well and truly sorted for him and it was safe for him to return home. It is sad that people need to go private for this type of care. My dad's first admission was for around 6 to 8 weeks. A friend of mine who was experiencing psychosis with Schizophrenia was only admitted in the public system for 4 days. He was dead two weeks later due to psychosis. I am thankful that Belmont does not operate like this and that they take their duty of care seriously. Thank you for the care you provided my father.

I have been a previous patient twice at Belmont. The staff have been wonderful, helpful and caring. Professor Soman Elangovan is a fantastic Psychiatrist and has been treating me for about 3 years now. The nurses, the catered food, programs and creative activities at Belmont are amazing and it's a place you can meet interesting people and understand their situations. Thankyou Belmont Private Hospital and thankyou Soman Elangovan for your continued care, understanding and support!

I was admitted into F wing LAST WEEK. Left after one night. Here are my thoughts: Firstly the second I stepped foot into my room, I just felt that the vibe was off and didn’t feel like the environment was friendly and immediately felt unsafe though I knew I had to stick it out for a least a day. Secondly I had such a bad panic attack that same night and when I went to the nurses station they had all gone! No one was there at all! Only the lady behind the med station who was with another patient who was getting their meds. This patient helped me calm down more than any of the staff at this hospital: anyway, when I knocked on the window to the med station the lady administering the medication was completely condescending, telling me she would let the nurse know I was panicking when she got back and shut the window in my face. I needed urgent care and was turned away. Really traumatising. Thirdly, the dining hall was at least a 100m walk there and back and as someone with intense agoraphobia (fear of leaving safe spaces,) I had to work up SO much energy to push through intense amounts of panic just to get my nutrition in. (Not that the food there was nutritious in the slightest.) they let me eat in my room but weren’t even concerned or asked if I had eaten or not. It would be incredibly easy for someone struggling with meal intake to go unnoticed if not eating meals, which is so dangerous. Another patient who helped show me where the dining room was, was more concerned than any nurse that I had eaten when passing each other later that morning. Shout out to that patient! Fourthly, I was very anxious the entire morning and the nurses that were on were incredibly condescending and dismissive (better than the ones from the day before thankfully) but still! They would not provide any care, emotional or physical, further than a prn dose of Valium. I knew that it wouldn’t help me - and explained why to the nurses COUNTLESS times yet they pushed and pushed. They made me feel like a nuisance and burden when I declined every time. Finally one of the nurses took the time to sit with me and just chat about other things like music, and that represents the one star, I calmed down straight away! A few other things I’d like to say and I’ll summarise it; there were patients playing extremely loud music multiple times during my 24 hr stay, mould on the ceiling and a faulty door that wouldn’t close without effort and the nurses would leave my door open while I was asleep during the night so other patients could have looked in, not all but a lotttt of the nurses would be behind the station acting like they are better than the patients and making them feel less than (if that makes sense.) some of the nurses that are working there should not be, some have no compassion or were friendly in the slightest whatsoever. IF YOU NEED care that is truly 24hrs, need assistance getting around, getting food, are anxious or depressed. do not go here. It is a very unorganised hospital and might leave you feeling worse than before admission.

I found the staff in the psychiatric section very courteous, friendly and respectful. When I was admitted, there was no single room available, but after three nights I was given my own room because I had health care coverage. My three-week stay there helped me greatly.

A mental facility which only caters to those with private health insurance or enough money to pay. Didn't even offer any suggestions. Australia's mental health system is the absolute worse. I could kill myself right now and all I would be is another statistic. Thanks for nothing.

The mother and baby unit at the Brisbane Centre for Postnatal Disorders is amazing. The nurses, psychiatrists and psychologists are very caring and professional. The group therapy program and individual sessions are very good and finally let me get to the bottom of things after years of therapy. I recommend this place to anyone going through postnatal depression or anxiety. Don't be afraid to leave your baby with the nurses over night, they are very loving and experienced. It is also helpful to be able to connect with other mothers who are going through the same thing.

They done fixed my brain banana

Ive had multiple admissions over several years in my twenties I have been a patient with Dr Martin for 12 years and even though I moved north we still regularly have a zoom meeting. I found the majority of nursing staff good although very busy at times. The public mental health system was so traumatic and distressing but with the support of my doctor and good facilities I felt safe. They also have a good postnatal unit for mum and bub. It has now been 8 years since I have required an admission as a in patient.

Psychiatrist, nurses, cleaning and restaurant staff are amazing, overworked and have no clear direction from senior staff. Website states supper is supplied but all that’s available is high fat and sugar snacks from the vending machine. Only caffeinated coffee and tea available. Menu hasn’t changed in 12 months and no nutritional values supplied for meals. Marion is firm but caring, the other one(J)treats patients with contempt and is a bully who revels in “power” having what she thinks is the right to speak and treat patients how she likes, is rude and insensitive towards patients safety.

I've been in several psych hospitals in the past but this was my first time in Belmont. I have never had such an awful experience in a hospital. I came out much worse than I went in. They are completely incompetent and unable to arrange the simplest of things. You will be ignored, even if you are in a crisis. They will promise you they have the meds you need available, then they don't have them when you go to get them. This hospital is unsafe and don't expect to get any real help here. I felt more alone than I did pre-admission when I actually live alone. I will never step foot in this hospital again.

Belmont has gotten worse the last 3-4 years. There’s maybe 4-5 good nurses in f wing and east. Don’t hold your breathe for any support with nurses or psychiatrist. Do your research on psychiatrist before you go in. The kitchen staff and the tms staff is top notch, especially Lisa I think her name is. I didn’t feel safe in there, I expressed my emotions only to be told by nurses to wait until handover was done. There are Rules for thee and not for me. And definitely don’t go here if you have a history of misuse of medications or any drugs, you’ll be targeted and they’ll kick you out over the smallest thing. This place is all about the $$ and not the care. Can’t mention the psychiatrists name for legal reasons But definitely stay away from Dr G If it wasn’t for me socialising with other patients I would’ve left weeks ago. Most of the good nurses I know there all burnt out, and Belmont has a high staff turnover rate so what does that tell you. Also shout out the lance the cleaner, you always make us feel welcomed and appreciated, you do so much for Belmont

Visiting hours during covid are terrible for patients. Staff are bullies. Do not recommend. I’ve been there several times in and out of lockdown and it’s not a good place to be.

Excellent Service , Professional doctors , very good nurses and clean hospital. I want to thank Dr Elangovan for his support and fixed my medications so I can manage to go back to my real life and work.

My review is specifically about Dr Dagmar Hlincikova, I’ve been seeing her for about a month now, she has been supportive, knowledgeable and caring. I didn’t know what to expect but I would highly recommend her. I was highly distressed and anxious when I started my treatment with Dr Dagmar Hlincikova, when contacting other psychiatrists they were advising 3-6 month waits. I expressed my distress about potential wait times to her lovely receptionist Michelle and passed on my referral and they got me an appointment the next week. I have never waited longer than 5-10 mins and in all fairness to Dr Hlincikova I was distraught in my first appointment and my time ran over, she didn’t cut me off and tell me time was up, she was compassionate and took the time to discuss my options. She has been straight to the point when I’ve needed it but is personable and gentle, she has literally changed my life for the better.

looked after me extremely well lovely starff great hospital

Great staff members who are friendly and professional. Two amazing nurses were Rebecca and Marley- who always recommends the best kdramas. They have made my stay at Belmont enjoyable while receiving treatment and Dr Elangovan is the best psychiatrist I feel very lucky to have him as my dr.

Majority of the social workers and psychologists are fantastic, they act professionally while still showing genuine care. The best ones will advocate for a patient where they see or feel they need to. As facilitators of sone of the groups they allow people the freedom to talk while still keeping it relevant to the topic or skill set.

This place really helped me a lot. I was suffering a lot from depression and anxiety, I had the vulnerability to developing borderline personality disorder. Did 7 courses of TMS (Transcranial Magnetic Stimulation) and a change of meds and honestly I am starting to enjoy life more. Belmont also provides therapy groups where you learn about your condition and coping strategies for it. The groups are less about talking about your issues but actually learning the psychology behind it, which is honestly much more helpful in my in opinion. Of course, sometimes there are bad parts to the good. Including the management of admissions and even communication between the hospital and the patient in regards to admissions and appointments could be made better. The reason of "oh we are overcapacity" when some patients are being disrespected or not cared for properly left a bit of a bad taste. I have left my review for management about this nonetheless. Overall I would still recommend belmont to others, especially their out-patient therapy programs and TMS therapy, they have a lot to offer. Plus they have a cafe on campus every morning! (Open till 1.30p m I believe). The other patients are also all very welcoming and understanding. One tip for anyone first going to belmont is that try not to depend on the nurses or other patients to solve all your issues. Recovery comes with hard work and responsibility for yourself as well. Belmont gives you the perfect start and foundation for you to get better from mental illness and disordered thinking.

Dr Soman Elangovan was just amazing

Great place but you can easily get lost inside..😁

Amazing guy, Dr Walters. Would defs recommend

Why are the patients enabled to use their phone? Is this conducive to therapy.? When my boyfriend was in there he kept messaging me, his messages were of a person who changed from a happy guy to someone displaying cognitive dissonance. I’m pretty sure I found out later it was a condition under a CTO that he was there?

If I’m seeking for help for my love one, the minimum that I would expect is a caring and helpful answer from general enquires. Lady was not interested to hear or lead me to what can I do. Not a good first experience

Two stars because some of the nurses are ok. Please avoid so-called social worker Rhonda Foots at all costs. I was bullied by her to the point that I considered taking my own life, simply because my family was wealthier than hers and she was jealous. She is from a very underprivileged family. Sometimes people have more because they worked harder, she needs to understand this. I would not write this if I did not consider her a serious threat to people's wellbeing. I'm lucky to be here.

Doctors here are great. Highly recommend and patient care is top notch.

Very open minded, friendly. Always helpful ☺️ with a smile. Dance and art therapy awesome 🤗.

Great staff, great food, great help and assistance.