I loved my experience with doing a hairstyle with Amal , she’s awesome and friendly and her work is perfect and professional, the salon has a nice complementary drinks to

The environment was amazing Amal did my hair perfectly as the picture I showed her. She was very nice and very professional. Love the staff ♥️

i did a pedicure with JOY she was great and very gentle , caring and precise, and I dyed my hair with FAYZA she was amazing , she helped to decide the color . The staff are very kind and i will comeback for sure

Manal's talent as a makeup artist is truly exceptional! Her skillful hands effortlessly bring out the best in everyone, leaving clients feeling not just beautiful but also confident. The salon is truly fortunate to have such a gifted artist.

So, the salon closes at 10pm, they do not take appointments and only accept walk ins. There are two receptionists that i am aware of, one of them is great, but my disappointing interactions are with Flora. Flora does not seem to be interested in attracting customers, nor does she have the correct skills to be placed in a customer service role. I requested for a manicure, and to my surprise, Flora informed me that she gave all the technicians a break and they are waiting for the driver to pick them up. This was between 9-9:15pm. Now can someone please explain to me if the salon closes at 10, how do you give everyone in the salon a break at the same time? What kind of managerial decision is this? Mind you there were no customers at that time, and again let me re-emphasize the salon closes at 10 and they were already waiting for the driver. Kind of shocking. Looking at the technicians in the salon, they were doing each others nails, i did share a picture “Fleur”, a marketing manager, who reached out to me to discuss my complaint, i will not be posting the photo here due to privacy reasons. However, she did not update me after it, she just informed me that they will look internally into it, which reflects lack respect and carelessness. I did come back to the salon, and i will be coming back for one and only one reason only, and that is because of Salini, who is the best eyebrow technician out there and i have been dealing with her for years before she joined pause salon. As for pause salon, very disappointing and not up to standards - there are way better alternatives that make you feel welcome, put your comfort first, respect you, honor your time and make sure that all the staff are properly trained.

I think the staff should be trained about basic hygiene. They don’t wash or sanitize their hands before services especially facial and massage. Also the towels used are stained and when I ask them to change they were saying it’s just to cover ! As if it’s okay to cover with dirty towels ? . The toilet wasn’t clean even. Definitely won’t recommend it. The services is very basic too.

This is my second time visiting the salon, the staff who did my nails is Shane🥰 she is the best for nails, I will still choose her in the future when I visit 🤍, I really recommend to visit because this place have everything the women need 🤍 thank you and we need more branches and home-service please 🤍.

I just did my nails for the first time here, and it's been a while since I was happy about my nails' shape. The credit goes to Rochelle and Joy, who were both friendly and talented.

This is my new favorite salon for real , I got a wrong haircut from another salon and they fixed it really well ! I like it so much , also the design is different it’s so amazing and relaxing I would definitely visit it again

I just did my nails with maria & mardlin they were great and very gentle But i hope if you take appointments in future it will be better than walk in