A very good range products, but unfortunately the ordering and return processes have some odd features, which can lead to the customer not being able to return a product with full value. If at all possible, I would recommend avoiding Jimm’s (or at least the online store), and look elsewhere where the process is nore standardised.

I cannot comment on the physical store, but I have nothing but good things to say about their online store. Customer service is exemplary! Good product selection and availability. Good packaging and fast delivery. You will also have a hard time finding better prices, and if you do find an item that is a few € cheaper somewhere else chances are that the other place charges you a shipping cost while I haven't spent a single cent on shipping from Jimm's purchases yet. They also have a good online catalogue that I find very easy to navigate compared to other similar stores. You can't go wrong with Jimm's!

(Translated by Google) Point two weeks after ordering, paid in online banking. The only email I received was an automatic notification of receipt of the order. After 7 days, nothing has been heard from the package. Contacted me two days ago by email with no response. I will not do business in the future. Edit.07.12.2020 "Some" weeks late came the notification of an incoming shipment. The shipment had been delivered to a completely different place than it should be. Well, the city is right after all. The item cannot be picked up because, according to the pick-up point (Posti's agent), the item is in Smartpost, but the arrival notification shows that the item is at the Post's office, shelf no. I think the reason is that Jimms has the desired Smartpost address put in place of the subscriber's address, but the destination of the shipment (SmartPost) is left blank. Now the Shipment is redirected to the nearest available location because Smartpost is not the destination but the subscriber's address? I couldn’t think of this when I saw the order confirmation, but thought it was normal practice. I do not recommend. (Original) Kohta kaksi viikkoa tilauksesta, maksettu verkkopankissa. Ainoa sähköposti jonka sain, oli automaattinen ilmoitus tilauksen vastaanottamisesta. Kun 7 päivää kulunut, ei paketista ole kuulunut mitään. Kaksi päivää sitten otettu yhteyttä sähköpostilla, johon ei ole reagoitu mitenkään. En asioi jatkossa. Edit.07.12.2020 "Joitakin" viikkoja myöhässä tuli ilmoitus saapuneesta lähetyksesta. Lähetys oli toimitettu aivan eri paikkaan kuin piti. No, kaupunki sentään oikein. Lähetystä ei saa noudettua, koska noutupisteen (Postin asiamies) mukaan lähetys on Smartpostissa, mutta saapumisilmoitus näyttää lähetyksen olevan Postin toimipaikassa, hyllyssä nr.XXXXX. Luulen syynä olevan se, että Jimmsillä on tilaajan osoitteen paikalle laitettu haluttu Smartpost-osoite, mutta lähetyksen määränpää (SmartPost) jätetty tyhjäksi. Nyt Lähetys on ohjattu lähimpään vapaana olevaan toimipaikkaan, koska Smartpost ei ole määränpää, vaan tilaajan osoite? Tätä en osannut ajatella tilausvahvistuksen nähdessäni, vaan luulin sen olevan normaali käytäntö. En suosittele.

(Translated by Google) Always a good place, then what need not -. Or handset components, etc. A small minus of long waiting times quite a small space with other customers, although "I'm just picking up purchase my order". (Original) Aina hyvä paikka, mitä sitten tarvitseekaan - komponentteja tai luureja tms. Pieni miinus pitkistä jonotusajoista suht pienessä tilassa muiden asiakkaiden kanssa, vaikka "olen vain noutamassa maksettua tilaustani".

I like the service they offer. They have as many product in the catalog as the big surfaces with well known names, they have good prices, the buying process in the web is great, the products have all the descriptions needed and they have a live chat and fast delivery.

Jimms is bit expensive but they actually have a nice stock. I usually find my self from Jimms because I need something and they have it. Costs euro or two more but I appreciate the local business and their efficiency. Also note that price is not set on stone and coffee machine is free to use.

(Translated by Google) Usually fast deliveries, stock balance is true and a plus for customer service chat site. But the prices are not the cheapest to get i.e. if it doesn't hurt to pay extra sooo this is the place to be. (Original) Yleensä nopeat toimitukset,varasto saldo pitää paikkaansa ja plussana asiakaspalvelu chatti sivustolla. Mutta hinnat eivät halvimmasta päästä eli jos ei haittaa extraa maksaa niii tämä on se paikka.

I would have given 10 stars if possible, great service! Special thanks to Mr Herrala and Mr Salmi. Got my gods delivered as promised in no time! Ystävällisin terveisin

(Translated by Google) Jimm's has always been a place where it is nice to visit, the knowledgeable staff and the dealings work well and tactfully. The staff is also a nice chat club if you want to inquire about the products. I highly recommend💯💯💯 (Original) Jimm's on aina ollut paikka missä on mukava käydä, asiantuntevaa henkilökuntaa ja asiointi toimii hyvin ja tahdikkaasti. Henkilökunta on myös mukavaa juttuseuraa jos tuotteista haluaa kysellä. Suosittelen lämpimästi💯💯💯

(Translated by Google) I haven't been but probably good (Original) en ole käynyt mutta varmaan hyvä

(Translated by Google) Good place (Original) Hyvää paikka

(Translated by Google) The best deal for information technology. (Original) Paras kauppa tietotekniikalle.

(Translated by Google) Fast deliveries and consumer-friendly prices (Original) Nopeat toimitukset ja kuluttajaystävälliset hinnat

(Translated by Google) Good customer service, free shipping and often the lowest prices than competitors. The number one choice whenever you buy a computer crank! (Original) Hyvä asiakaspalvelu, ilmaiset kuljetukset ja usein halvimmat hinnat kuin kilpailijoilla. Ykkösvalinta aina tietokone kampetta hankkiessa!

(Translated by Google) Skilled staff (Original) Asian osaava henkilökunta

(Translated by Google) Good shopping. (Original) Hyvä ostospaikka.

(Translated by Google) Good service and always personal. Sometimes congestion but they cannot always be avoided. Smart prices and range are enough. (Original) Hyvä palvelu ja aina henkilökohtaista. Välillä ruuhkia mutta niitä ei voi välttää aina. Fiksut hinnat ja valikoimaa riittää.

Very busy

(Translated by Google) Competent and fast service. (Original) Osaavaa ja nopeaa palvelua.

(Translated by Google) Behind the counter, professionalism, at least for the casual hobbyist, is sufficient, businesslike and with a suitably low profile! (Original) Tiskin takana ammattitaitoa ainakin satunnaiselle harrastelijalle riittävästi, asiallinen meininki ja sopivan matalalla profiililla!

(Translated by Google) Customer service quite congested Please do not rely on the delivery time estimates I ordered the product delivery time estimate was 3-6 business days now strangely delivery time estimate changed not confirmed No longer have to order any queuing customer service for 30min and didn't get any response I can hardly get (Original) Asiakaa palvelu aivan ruuhkautunut Älkää luottaka toimitua aika arvioihin tilasin tuotteen toimitus aika arvio oli 3-6 työpäivää nyt kummallisesti toimitus aika arvio muuttui ei vahvistetuksi Ei tarvitse enään tilata mitään jonotin asiakas palvelussa 30min eikä saanut mitään vastausta tuskin saan

(Translated by Google) Really fast and good service. (Original) Todella nopeaa ja hyvää palvelua.

(Translated by Google) There is no cash which was only mentioned on the spot. Service all right. Prices quite high. (Original) Ei käy käteinen josta mainittiin vasta paikanpäällä. Palvelu ihan jees. Hinnat melko korkeat.

One very long-term customer here. Excellent customer service, fast shipping on products that are already on stock. I am very sad, that they decided to close the store here in Helsinki. Always managed to find the products that I have been looking for and they have good discounts often as well. Plus for sponsoring the Finnish eSports scene. The work quality on custom computer assembly is good with proper cable management and so forth. Case example of fast service: Ordered custom built computer in Monday morning and it has been sent to Posti in Tuesday afternoon. Cannot be happier customer.

Have been a customer since my teens. The service has gotten more expensive as they've expanded, but they're still one of the most knowledgeable and friendliest services around. They're also not ashamed of telling you another store if they think you'll get better service/hardware elsewhere or they're missing things from stock.

Best PC Store in Finland ever! Best prices and best service.

Quality parts with quality service. This has been my go-to-place for computer components (and other electronics) for years now. Warranty has been easy enough, as long as you follow the provided instructions. Friendly and helpful staff at the counter and also in the website chat.

Me and my son received super good and quick service in changing our Asus case to Lian Li with new Corsair RGB fans. We can recommend these guys!

Jimm pc is the temple of pc builders 👀

(Translated by Google) Good selection and reasonable prices (Original) Hyvä valikoima ja kohtuulliset hinnat

Although the prices are competitive, customer service are available, and parts are on stock, I had a very bad experience with them. I bought a new motherboard ASUS X570 wifi plus just 2 weeks ago and paid for their BIOS update service to make sure everything should work fine with the latest computer parts (i.e. Latest AMD processors). They guaranteed that they updated the BIOS, in their receipt and via their customer service call. However we encountered several compatibility issues with the processor and RAM during the assembly and the PC does not even boot up to the BIOS. We were troubleshooting what part could be wrong (i.e. motherboard, Ram, GPU, CPU, power supply).We spent 3 days trying to figure out the problem ourselves and calling their customer service to help us but still we were stuck on the issue and we finally sent it to a professional instead to help us. Finally the diagnosis was that the BIOS was not updated and therefore cannot read the CPU correctly. We incurred additional cost to let a 3rd party professional check the problem, since there is no way we can figure this out ourselves. Jimms' customer service constantly conveyed that they have updated it and "it should work" and should not be their problem before we went to a 3rd party repair shop to help us diagnose such problem. We paid for service that was not done and the company made us look stupid for believing that they did a good job. Now they would not even compensate for such a hassle that they caused us. Just sharing my bad experience with them. Hopefully you don't encounter such a hassle from this shop

Quick service! Good prices!

Takes 4 business days to start shipping an item in stock. Jimm's suggest paying €10 extra to speed up the process when taking contact.

An amazing place to go retrieve the product you bought from the website or to just go and ask about a product from tgem

Awesome customer service. I ordered a custom build which became cheaper altogether than if I bought it from gigantti or verkkokauppa.

Superior pc supply store.

Good service.

(Translated by Google) Good and professional service. (Original) Hyvä ja ammattitaitoinen palvelu.

(Translated by Google) Great service :)) (Original) Loistava palvelu :))

(Translated by Google) otherwise 5 but no teddy bear so 4 stars (Original) muuten 5 mutta ei nallekarkkia joten 4 tähteä

(Translated by Google) Comprehensive selection, competitive prices, good website. The downside comes from the size of the store. PS. I ordered 6 connectors and when checking the bag there were only 5. (Original) Kattava valikoima, kilpailulliset hinnat, hyvät verkkosivut. Miinusta tulee liikkeen koosta. PS. Tilasin 6kpl liittimiä ja pussista tarkastaessa oli vain 5kpl.

(Translated by Google) It took half a year to handle the warranty case even though they have admitted their mistakes in writing (Original) Takuuasian hoitaminen kestänyt puoli vuotta vaikka ovat kirjallisesti myöntäneet virhensä

(Translated by Google) Everything went as it should. Small shop and lots of customers with masks. Nice service! (Original) Kaikki sujui niin kuin piti. Pieni kauppa ja paljon asiakkaita maskeilla. Mukava palvelu!

(Translated by Google) Good service and stuff (Original) Hyvää palvelua ja tavaraa

(Translated by Google) Nice service and help (Original) Mukavaa palvelua ja apua

(Translated by Google) Credit trade for many years. (Original) Luottokauppa jo monen vuoden ajan.

(Translated by Google) The service plays. (Original) Palvelu pelaa.

(Translated by Google) The new computer set off from jimms boys Recommended this Dell desktop and said that able to play smart, a little cs go, then little brother recommended fortnite run and own favorite half life (Original) Uusi tietokone lähti matkaan jimms:in pojilta Suositteli tällästä Dell pöytäkonetta ja sanoi että pystyy pelaa änykkiä, vähä cs go, sitten pikkuveljen suosittelemaa fortnite pyörittää ja oma suosikki half life

(Translated by Google) Good and matter of service 🤗🤗 (Original) Hyvä ja asiallinen palvelu 🤗🤗

(Translated by Google) After receiving the defective product, I was assured that due to the manufacturer’s quality control, defective products are not an option. The defective product was stamped as the fault of the customer and claim that it does not go under warranty. Additional services of 30 euros were offered where you can "try" to repair the product without a guarantee of functionality. Otherwise a good selection and fast deliveries if the products are in stock. (Original) Saatuani viallinen tuote, minulle vakuuteltiin että valmistajan laadunvalvonnan vuoksi vialliset tuotteet ei ole vaihtoehto. Viallisena saapunut tuote leimattiin asiakkaan syyksi ja väittävät ettei se mene takuuseen. 30 euron lisäpalveluja kyllä tarjottiin jossa voivat "yrittää" korjata tuotteen ilman takuuta toimivuudesta. Muuten hyvä valikoima ja nopeat toimitukset jos tuotteita on varastossa.

the people are friendly and helpful

(Translated by Google) Just the best (Original) Aivan paras

(Translated by Google) .................................................. ................... .................................................. ................... A good place to pick up computer parts, etc. Pretty affordable. You can find an online store. Parts can be ordered online from the store. The store is well located on the motor road. There are a lot of customers and the place is doing well. Miracle test yourself on jimmy yourself .................................................. .................................................. ...................................... (Original) ..................................................................... ..................................................................... Hyvä paikka hakea tietokoneen osia yms. Aika edullinen. Löytyy verkko kauppa. Osia voi tilata verkosta myymälään. Myymälä sijaitsee hyvällä paikalla mootori tien varrella. Asiakkaita on paljon ja paikka menestyy hyvin. Käykää ihmeessä itsekin testaamassa jimmsiä ..........................................................................................................................................

I just love this "little kiosk type"... Really.... Jimm's has grown to be the best chain yet... And I believe that there's a mysterious force at play ay here. If you're given a faulty product, it will be taken care of. And this is a shop from where I was sent a black edition 64 athlon that did 5Ghz, like it was merely a point iit started to warm up... Buy your IT whatever from Jimm's , and at the end of the case, Every one will have a smile on their faces. Kudos again! (beware, at help desk you might find yourself buying 24v fans instead of 12v ones.. I'm the dummy here , but you don't shoot used car sales men either... Guessing here... 😎) Normally the help desk folks couldn't be more friendly and, well, IT PEOPLE.. Love the place!!