Failed me badly. I bought a Sibast No 11 sideboard from Finnish Design Shop for 3,719.00 €, and, unfortunately, the quality of the item was shockingly poor. I did my research prior to the purchase. The description on the Finnish Design Shop website was saying: "Materials: oak veneer, painted laminate, stainless steel". The description on the Sibast website was saying: "The Sibast No 11 sideboard is made of solid wood with oak and walnut veneer" However, in reality, what I received was a low-quality and nasty smelling item made of crumbling chipboard and MDF. Even the Sibast label looks terrible with its uneven edges and excess of glue - see photos. Neither chipboard nor MDF were mentioned on the website, which, I believe, is quite deliberate. It's literally a cheap low-quality item, worse than in your local DIY shop, made by someone who takes no pride in their work and marketed at an absolutely ridiculous premium. As a result I was left feeling scammed and disappointed with the Finnish Design Shop's approach to selecting their vendors.

(Translated by Google) Large selection of quality furniture, lighting and interior decoration products. Clear website, fast delivery. I recommend. (Original) Suuri valikoima laatukalusteita,valaisimia ja sisustustuotteita.Selkeät nettisivut,nopea toimitus.Suosittelen.

I am all the way in Melbourne Australia and have ordered a few times now. Each time they arrive so very quickly and are packaged expertly. The products I buy cannot be bought from anywhere here so I am grateful they ship to Australia so I can enjoy such beautiful Finnish homewares. I had a little problem once and their customer service team was amazing and couldn't do enough to help me and fixed the situation in record time. I just love love love this Shop.... Jay

(Translated by Google) Fast delivery also just under Christmas. (Original) Nopea toimitus myös ihan joulun alla.

(Translated by Google) Diamond service and infinitely fast delivery. Special thanks to Jutta Helin for her patient and professional guidance. (Original) Timanttinen palvelu ja äärettömän nopea toimitus. Erityiskiitos Jutta Helinille kärsivällisestä ja ammattitaitoisesta opastamisesta.

(Translated by Google) Quick clear trades (Original) Nopsat selkeät kaupat

(Translated by Google) Easy to buy, nice tips in the newsletter! (Original) Helppo ostaa, mukavia vinkkejä uutiskirjeessä!

Got what I ordered faster than predicted. Without any problems, Ordering, paying and sending and receiving were all perfect.

(Translated by Google) I ordered a product that was not available anywhere else - there was one piece in the Finnish Design Shop. From the beginning, the service was really flexible, reliable, individual and professional. I will order the warranty again and I can recommend it to anyone. (Original) Tilasin tuotteen, jota ei ollut saatavilla mistään muualta - Finnish Design Shopissa oli yksi kappale. Alusta saakka palvelu oli todella joustavaa, luotettavaa, yksilöllistä ja ammattimaista. Tilaan takuulla uudelleenkin ja voin suositella kaikille.

(Translated by Google) Deliveries came surprisingly well this way over Christmas (Original) Toimitukset tulivat yllättävän hyvin näin joulun alla

Very good and functional experience. Quick delivery

(Translated by Google) Everything worked fine, fast delivery. Good products. (Original) Kaikki toimi hyvin, nopea toimitus. Hyvät tuotteet.

Ordered two wall hooks. Very happy with design, quality - and shipping to Canada was smooth.

First time shopping with Finnish Design Shop and I had a real easy, smooth experience. I had one return item and that was handled effortlessly.

Even in the midst of holiday season/ pandemic, shipping was lightning fast

(Translated by Google) The online store is clear and easy to use. Delivery fast. Value for money with products good. I highly recommend smooth business transactions. (Original) Verkkokauppa selkeä ja helppokäyttöinen. Toimitus nopea. Hinta-laatusuhde tuotteilla hyvä. Sujuvaa asiointia arvostavana suosittelen lämpimästi.

I have had an outstanding experience shopping with Finnish Design Shop. When I had a problem with a light they were onto it immediately and sent me a replacement battery. When it turned out that this was not the problem, they gave me multiple options, including full refund, replacement, or to change my order to something else. I did the latter, and my beautiful new Ambience light arrived. They always returned my queries promptly, thoroughly and with great politeness and respect. I have felt safe and cared for, despite living on the other side of the world. They have inspired my customer loyalty and I will order from then again for sure. What a great company!

Really disappointed in my experience ordering from Finnish Design shop. The bench I ordered arrived without hardware or instructions! I spent hours trying to get the right screws and figure out what should have been a simple assembly. When I notified them I got a bunch of patronizing excuses and a week's worth of back and forth over email (customer service is in Finland). SO IRRITATING! I will never buy anything from this site again and suggest you shop elsewhere. -update: I see a response below talking about an offer of compensation I never received. It took a week of back and forth over email to get an offer for them to send replacement screws. They still insist instructions were on the outside of the box...they weren't. There are tons of great furniture shops that treat their customers well and don't lie on Google reviews to save face. Shop elsewhere. I will!

I'm very satisfied with the purchased items. Beautiful design and great quality. It perfectly compliments my gallery wall. Shopping at Finnish design shop is always a pleasure. Great range of products, fast delivery and wonderful customer service. The best source of nordic happiness pieces!

I have already placed 3 orders from Finnish Design Shop all the way to Portugal and every time the customer service is great. Shippings are quite fast (and free!) and all items are well wrapped and packaged. Wonderful experience!

I had a pretty bad experience with the vendor and would suggest US-based consumers tread carefully. I had a large order and some items were back ordered. Finnish design didn’t want to ship any of the order til everything was in hand, resulting in months delay for the entire order. When I pushed back, they offered two shipments at a high fee. Additionally, even though we paid shipping upfront, at delivery we incurred a $500 cash on delivery bill due to unexpected fees that Finnish design refused to help cover. I wish I had bought locally, these good weren’t worth the shipping costs and headache

The product never arrived, and the company will not issue me a refund. Not really much more to say other than do yourself a favour and be sure to read all these reviews before purchasing a product from this irresponsible company. I would give them zero stars if it was possible. Edited: thank you for offering a refund for the lost chair. It is very much appreciated. Happy to change my stars from ⭐️ to ⭐️⭐️⭐️ for providing a good solution x

I love Finnish Design so much and I was so happy when we came across the website and discovered that you ship to Singapore. The packages came so neatly and delicately packed. We purchased a Panthella mini in Opal and a Louis Poulsen PH 5 mini and we love them so much 🩵 I hope to purchase from the website again (subject to my husband’s approval 😆) and hopefully visit you guys one day in Finland. Wishing you wonderful days, always :’)

We love Finnish Design Shop! Extremely fast shipping. We’re so happy with our String Furniture purchase.

I purchased four coffee mugs from The Finnish Design Shop and love them all! They are beautiful Marimekko designs and came packaged very securely and professionally. Quick shipping as well. Their Customer Service is very nice and responds quickly. I will definitely shop again! The mugs are very well made and the perfect size. I just love the floral designs on them. I'm from Finnish descent and actually lived in Finland for a year with my family when I was in grade school, so just browsing the site really make me happy and brings back such happy memories of my Finnish grandparents. I'm also eyeing a few things to send to my brother for Christmas this year! Lisa (Tarkiainen) Steele author of The Fresh Eggs Daily Cookbook

Fantastic collection of Scandinavian design and ultra fast delivery. I have bought several items over past few years and always being satisfied. Also returns are handled quickly and smoothly

I have placed orders with this retailer many times and never I have been disappointed. The service is reliable, efficient and the products have always been well received, without damage. Delivery times and shipping are also always fast. I also appreciate the range of products offered on their site. In short, I highly recommend them!

Awful experience with the delivery! Courrier left 130kg of very expensive furniture on the street in the center of Amsterdam! They don’t even provide delivery to the apartment. They also don’t send preview photos. So I ended up having bad quality marble table with cracks which already looked dirty upon arrival.

Great website with wide catalogue of Scandinavian/minimalist flavour home wares. Well laid out website and good search function. Shipping for heavier items such as furniture can be longer than expected (over 2 weeks).

Finnish Design Shop is my go-to online retail shop for trade purchases. The complete information provided for each item, along with immediate estimated shipping prices and lead times worldwide, makes sourcing products for projects incredibly easy, especially when time is limited. What sets them apart is their competitive prices, which are often significantly cheaper than other sources. It's a reliable and convenient platform that helps me obtain quality design pieces at trade rates, making it a valuable resource for my projects.

(Translated by Google) The online store worked well and the purchased product arrived quickly. (Original) Verkkokauppa toimi hyvin ja ostettu tuote tuli perille nopeasti.

I was surprised at how quickly my order came! The pillow I ordered is absolutely gorgeous and so unique! It is obviously quality made and it is the centerpiece on my bed. I would highly recommend ordering from this company.

Fantastic experience from the west coast of North America. Quite pleased. A little more expensive than I was hoping to spend, but worth it.

Beautiful, high quality and superbly designed standing desk, perfect for working from home. Desk can be easily reconfigured as a sideboard or seated desk. Shipping was so fast it beat me home for the holidays. UPS made an error and delivered it to my neighbor down the street. FDS customer service was super responsive, friendly and helpful until I found the package. Thanks!

This is an amazing shop. The beautiful things I ordered arrived very quickly and in time for Christmas! I am very grateful and will happily continue to shop with the Design Shop!!

After few orders, I do want to let you know that everything has been super smooth with Finnish Design Shop.

the Design Shop has great products, and excellent communication. Shipping from Finland to the US Pacific NW has often taken less than a week.

User experience, service, delivery time abroad and communication was all of the highest quality. Totally satisfied. Very reasonable price for the product I was looking for in comparison to other sites, several options for delivery with some of the most reliable vendors.

Great customer service. When I received a defective product they contacted the maker immediately and had a replacement shipped out to me. I didn’t have to send the defective one back either. Very fast and pleasant experience.

We bought some sconces for our bathroom. They were a great price and came super quick. They ended up not matching our paint color so we had to return them. The team was super helpful and responsive.

(Translated by Google) Very fast delivery! (Original) Mycket snabb leverans!

(Translated by Google) Order delivered two days after ordering to your door. The product was what it was supposed to be. A full ten shops! (Original) Tilaus toimitettu kahden päivän päästä tilauksesta kotiovelle. Tuote oli sitä mitä pitikin. Täyden kympin kaupat!

(Translated by Google) The delivery was super fast and this time the post office also worked great right to your door. (Original) Lähetys tapahtui supernopsasti ja tällä kertaa myös posti toimi erinomaisesti kotiovelle asti.

(Translated by Google) Good selection. The ordered products will be delivered quickly. (Original) Hyvä valikoima. Nopeasti tulee tilatut tuotteet.

(Translated by Google) Unfortunately, I did not receive all the products I ordered and the shipment was delayed. Otherwise a good experience. I have shopped before and transactions in the future. (Original) Harmillisesti en saanut kaikkia tilaamiani tuotteita ja lähetys viivästyi. Muuten hyvä kokemus. Olen asioinut ennenkin ja asioin myös jatkossa.

(Translated by Google) 5 stars need no explanation. (Original) 5 tähteä ei selittelyä kaipaa.

(Translated by Google) I quickly found the item I needed and its various variations were easily transferred to the shopping cart unlike the brootz store. (Original) Nopeasti löytyi tarvitsemani tavara ja sen eri variaatiot oli helposti siirrettävissä ostoskoriin toisin kuin brootz kaupassa.

(Translated by Google) High quality products, fast delivery and products are well packed every time. (Original) Laadukkaat tuotteet, nopea toimitus ja tuotteet on hyvin pakattu joka kerta.

Very very nice product, strong and high quality of materials. easy to buy and quick reception.👌👌

(Translated by Google) I am happy to buy products from the Finnish Design Shop, because I can find quality products there, and delivery is fast. I am also glad that I get e-mail information tarjouksista.😊 (Original) Ostan mielelläni tuotteita Finnish Design Shopista, koska löydän sieltä laadukkaat tuotteet, ja toimituskin on nopeaa. Olen iloinen myös siitä, että saan sähköpostilla tietoa tarjouksista.😊

I love the variety and quality of products offered

(Translated by Google) The shipment arrived very quickly and the breakable products were really well protected! (Original) Lähetys saapui hyvin nopeasti ja särkyvät tuotteet olivat todella hyvin suojattu!

(Translated by Google) Buying online works very smoothly, and effortlessly. The product arrived on time and the product description and pictures corresponded very well to the actual product. I highly recommend. (Original) Ostaminen netissä toimii erittäin sujuvasti, ja vaivattomasti. Tuote saapui luvattuun aikaan ja tuotekuvaus sekä kuvat vastasivat hyvin todellista tuotetta. Suosittelen lämpimästi.

(Translated by Google) The order arrived on the dice and was packed really well! (Original) Tilaus saapui nopsaan ja oli pakattu todella hyvin!

(Translated by Google) Everything was as it should be and the product I ordered met my needs. One star is missing because the two similar products I ordered, a total of four packages, came in different deliveries and on different days. I called the store, and there I knew how to trace the package that hadn't arrived. However, I was prepared to attach the shelves I had ordered to the wall at the time I received notice of their arrival. Unfortunately, I had to move the matter. (Original) Kaikki oli kuten pitääkin ja tilaamani tuote vastasi tarpeitani. Yksi tähti puuttuu, koska tilaamani kaksi samanlaista tuotetta, yhteensä neljä pakettia tulivat eri toimituksina ja eri päivinä. Soitin myymälään, ja siellä tosin osattiin jäljittää saapumatta jäänyt paketti. Olin kuitenkin varautunut kiinnittämään tilaamani hyllyt seinään ajankohtana, jolloin sain ilmoituksen niiden saapumisesta. Harmikseni jouduin siirtämään asiaa.

The folks at Finnish Design Shop (FDS) are fantastic. I highly recommend the shop and the staff. approximately a year ago, I purchased a desk lamp from FDS and it stopped working just before Xmas. I contacted FDS and after explaining the situation and providing some basic information, FDS replaced the desk lamp. The staff was responsive and very professio

Some of the best that the world of design has to offer for practical home furnishings and items in one place. Convinient shipping arrangement directly from Finland.

Love shopping with FDS! Great selection & value and professional/efficient all around.

So far my experience online with Finnish Design Shop has been amazing! We have bought many items through our company and I have to say that the product selection, brands, price and customer support is impeccable. The shipping has also surprised me a lot. All the items arrived in perfectly shape and on time. Thank you Finnish Design Shop for the great work and attention to detail!