3/5 Teresa H. 4 months ago on Google • 53 reviews
I’ll
start
by
stating
that
I
have
eaten
here
and
gotten
carry
out
several
times,
all
with
great
food
and
a
good
experience.
I
live
about
an
hour
away,
so
if
I
find
myself
in
the
area,
I
try
to
visit.
I
had
a
terrible
experience
yesterday
and
I
will
not
return.
I
called
several
times
to
place
a
carry
out
order
and
only
got
a
recorded
message.
Nbd,
I
wasn’t
far,
so
I
drove
there.
When
I
arrived
at
Great
Sage,
I
was
not
greeted
or
acknowledged
in
any
way.
When
I
finally
got
the
bartender’s
(?)
attention
and
asked
if
I
could
place
an
order,
she
literally
HUFFED.
An
audible
inhale
and
sharp
exhale
for
being
asked
a
question.
While
taking
my
order,
she
answered
the
phone
and
proceeded
to
take
a
reservation
for
a
birthday
party,
even
happily
telling
the
person
happy
birthday!
I
paid
for
my
order
while
she
was
still
attending
to
the
phone
call.
Then
I
just
stood
there
because
idk,
maybe
tell
me
thank
you
and
about
how
long
my
order
will
take?
When
I
returned,
I
waited
again,
with
zero
acknowledgment.
I
heard
someone
say
my
order
was
ready.
I
patiently
waited
while
she
helped
a
customer
who
came
in
after
me.
She
finally
hands
me
my
order
and
i
leave.
I
checked
the
bag
when
I
got
to
the
car
and
was
missing
something.
I
went
back
inside
and
had
to
wait
again.
Now,
I
don’t
mind
waiting
my
turn,
but
by
now.
it
started
to
feel
intentional.
She
says
“Yes,
Teresa…?”
like
I’m
bothering
her
at
this
point.
I
asked
if
she
had
rung
me
up
for
a
rice
krispy
treat
because
it
wasn’t
in
the
bag.
She
said
yes,
i
thought
you
took
it
already.
Now,
why
would
I
assume
that
I
can
just
take
things
off
the
counter
instead
of
it
being
included
with
my
order?
I
ordered
the
pierogi
quesadilla,
which
was
very
good.
The
lava
cake
was,
I
assume,
microwaved
within
an
inch
of
death
and
very
dry.
It
was
missing
the
whip
and
essentially
inedible.
The
kid’s
grilled
cheese
was
weird.
Not
sure
if
the
cheese
was
just
tossed
on
the
grill
or
what,
but
I’ve
used
this
exact
cheese
and
had
much
better
results.
The
kid
was
not
a
fan.
All
this
to
say
I
did
not
feel
like
a
valued
or
appreciated
as
a
customer.
I
spent
over
$50
to
be
treated
poorly
and
given
mediocre
food.
I
hope
this
was
an
off
day,
but
I
won’t
be
returning
to
find
out.
Side
note:
There
is
a
mandatory
15%
tip
on
carry
out
orders.
While
it
is
stated
on
the
menu,
there’s
no
mention
on
the
receipt
you’re
given.
The
receipt
you
sign
is
not
itemized
and
has
a
line
for
a
tip.
I
have
to
wonder
how
many
people
unknowingly
leave
an
additional
15-20%
tip,
thinking
this
is
the
only
tip
they’re
leaving.
Four
stars
on
atmosphere
because
there
is
a
nice
waterfall
to
listen
to
while
being
ignored.
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