1/5 DEBAPRIYA DEB B. 1 year ago on Google
The
guy
(Manager)
over
there
is
arrogent,
used
slang
language
while
asking
valid
questions
and
even
tried
to
beat
me
up
while
taking
video
as
I
was
not
getting
any
proper
response
logically...clearly
told
that
parking
is
not
there
-
as
it's
full
and
actually,
it
was
not
even
a
proper
parking...
One
side
they
kept
reception
and
another
side
parking
with
very
few
limited
park
place
like
first
come
first
service
-
rest
of
the
tourist
who
paid
the
same
for
the
same
service
-
they
are
not
bothered
about
them......but,
in
MakeMyTrip
they
posted
something
else
which
is
incorrect
and
misleading...while
asking
in
that
case
why
it's
mentioned
that
parking
facility
is
available..he
told
that
it's
not
their
problem
check
with
MakeMyTrip..and
if
I
keep
on
insisting
for
a
proper
parking
place
then
somehow
I
need
to
adjust
and
keep
there
itself
and
if
scratch
or
damage
happens
then
they
won't
be
responsible...or
else,
either
keep
the
car
in
such
place
which
is
inclined
and
very
risky
or
keep
it
outside
opp
area
which
is
no
one's
responsibility...while
delivering
all
these
this
Manager
was
behaving
just
like
a
Gunda...at
last
when
I
told
that
as
you
are
unable
to
deliver
whatever
was
promised
then
cancel
so
that
I
ask
MakeMyTrip
to
initiate
a
refund...
listening
that
he
just
acted
as
if
some
begger
came
infront
of
him
and
he
told
exactly
"NO
REFUND,
bhago
yahase"
-
no
refund
just
get
lost...after
that
I
was
bound
to
record
a
video
when
he
became
furious
and
asked
it's
not
allowed
(obviously
he
doesn't
want
anything
to
be
recorded
as
evidence)...
When
I
didn't
stop..he
came
forward
and
beat
me
but,
when
other
staff
advised
him..he
backed
off
and
started
scaring
about
police
which
I
was
willing
for...
Even
that
didn't
work
out
for
him...
I
was
with
my
family
included
a
small
kid
and
we
drove
almost
18
hours...
That
was
almost
10
PM...after
all
when
I
understood
they
are
like
roudy
and
nothing
helpful
is
going
to
happen...
I
left
the
place...and
contacted
MakeMyTrip
immediately...they
helped
me
to
book
another
hotel
near
by
right
away....
BUT,
@Makemytrip
...
Listing
this
kind
of
properly
with
misleading,
incorrect
information
and
moreover
these
kind
of
mentality
and
behaviour
is
dangerous
for
tourist
and
for
sure
without
any
doubts,
your
reputations
will
be
at
stake...
I
wish
to
take
strict
action
against
this
properly
and
recommend
MakeMyTrip
to
unlist
this...I
have
the
video
with
me...if
MakeMyTrip
asks
officially...
I
will
provide