3/5 Sandeep K. 5 months ago on Google
My
mother
got
chest
pain
and
admitted
her
in
Raju
Neuro
Multi
Speciality
Hospital
on
Sunday
morning
6AM
duty
doctor
took
ECG
reports
and
moved
her
to
ICU
and
Dr
Vinod
Kumar
Cardiologist
who
treated
my
mom
very
well
and
he
used
to
update
us
on
the
status
of
her
health
condition.
Below
are
my
observations
on
staying
5days
in
hospital.
Pros:
1.
Excellent
doctors
and
good
treatment.
2.
Communicates
in
details
to
the
patient
Cons:
1.Careless
Behaviour
of
Staff
-
No
proper
response
from
staff
i.e.Front
Office,Billing,
Supervisor
and
Insurance
have
to
follow
up
many
times
with
team.
2.
Improper
maintenance
-
Untidy
rooms,
stinking
toilets,
broken
taps
and
Flush.
Lift
condition
is
pathetic.
3.
OverCharge
-
ICU
charges,
Room
Charges
and
tests
are
Pretty
high...
Prices
are
Competing
with
corporate
hospitals
with
no
basic
facilities.
4.
No
coordination
among
the
teams
-
No
communication
or
coordination
between
the
teams
and
working
lazy...
patient
has
to
suffer
for
the
ignorance.
5.
Expects
Bribes
-
For
any
small
work
staff
expect
bribes.Maybe
Staff
salaries
are
less
asking
bribes
from
all
the
patients
which
creates
bad
opinion
on
hospital.
6.
Insurance
Bill
-
Even
If
you
have
any
insurance
card
no
matter
what
need
to
pay
10k
which
was
not
returned
even
after
1week
of
discharge.
Charged
over
for
Insurance
patients
than
paying
money.
Without
any
reason
there
made
patient
wait
1day
in
hospital
stating
approval
not
received
where
I
have
informed
a
day
before
and
Insurance
team
is
super
lazy
and
send
the
reports
at
6.30pm
as
a
result
need
to
stay
excess
in
hospital.
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