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Dell Service Center

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👍👍 Excellent support fully satified. Very friendly staff. These people are amazing, they the quality of being able to stay calm and not get angry, especially when there are with typical customer. I personally experienced last week when they are supporting customer very gently and expaling about displa... People often mention service, good, people, customer, Excellent, staff,


Address

Yerukonda Street, beside Jabili Hospital, Danavai Peta, Rajamahendravaram, Andhra Pradesh 533103, India

Website

www.dell.com

Contact

+91 94924 91919

Rating on Google Maps

3.60 (387 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 2 pm
  • Sunday: (Bhogi), Closed, Hours might differ
  • Monday: 10 am to 5 pm
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: service (28) good (16) people (9) customer (9) Excellent (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 md.kalesha m. 5 years ago on Google
    Excellent support fully satified. Very friendly staff. These people are amazing, they the quality of being able to stay calm and not get angry, especially when there are with typical customer. I personally experienced last week when they are supporting customer very gently and expaling about display damage but customer behavior is very strange towards saff. Still they are trying to explain him display broken is not cover under warranty. That customer is not ready understand and asking illogical question to staff and irritating then. For that customer nearly whole service is hanged for one hour and 4 customers are in Q , Staff is telling please call toll free for more support, you know what was the replay from that customer for this.. " why should I call them, i have purchased this mobile for 13000 ask them to call" . This shows how that customer is. I have to say that I am using asus phone from 3 years and I my family I've 2 more phones of asus only because of this service center in using asus. Its great that staff support very nicely. Thanks to asus to providing such service centerand staff.
    2 people found this review helpful 👍

  • 1/5 Hemanth reddy T. 3 years ago on Google
    Just for purpose they are doing they are responding immediately but there work of repairs is not that good as compared to other main service centres
    1 person found this review helpful 👍

  • 5/5 Srinivas K. 3 years ago on Google
    Due to current situation, there is no waiting allowed inside. It is totally understandable. About service they are giving solution as fast as they can. I appreciate staff.
    1 person found this review helpful 👍

  • 4/5 manaswi r. 3 years ago on Google
    Will get good service here. I got my dell lappy display replaced here...it cost me around 6k
    1 person found this review helpful 👍

  • 5/5 Eswar D. 2 years ago on Google
    Excellent service. Amazing still this service center is maintaining COVID-19 precautions , so we have wait till our turn comes. But some customers not happy with maintaining COVID-19 precautions, these people are answering very patience. Hats off to this service center people. Technically very good Response very good Services time very very good. COVID-19 precautions maintaining excellent.
    1 person found this review helpful 👍

  • 5/5 Chakradhararao T. 3 years ago on Google
    Excellent service centre and people are very genuine and polite Very informative and in time repair

  • 3/5 SUBBUwishingyou M. 6 years ago on Google
    Service is good, yet hardware parts r not come on time , mostly the cimpany fault

  • 5/5 arvind i. 3 years ago on Google
    It's authorised service centre for lenovo also

  • 4/5 sathwik r. 2 years ago on Google
    They get the work done most of the times! Atleast in my case.. but prices are bit high but they give genuine products.

  • 4/5 sumanth g. 2 years ago on Google
    Good service and good communication with customers.

  • 1/5 Nethaji G. 1 year ago on Google
    It's not the authorised one. Present the authorised dell service centers are in Hyderabad,Vijayawada and vizag

  • 5/5 dulamsivaji 4 years ago on Google
    Really cool , Explanation to &treating a customer is always good. Happy with with theirs services😍🖤

  • 3/5 raayi k. 3 years ago on Google
    We have to go there for service of our products which are within the warranty period, because it is an authorised service centre.

  • 5/5 kiran k. 3 years ago on Google
    The sevice here is soo good the people do good service and there polite. They do the same exact thing we say. Good work.

  • 4/5 Tinesh Babu K. 2 years ago on Google
    Customer Service was good. I visited during the times of Corona, so it took a week due to half day work hours. Overall experience is good, Service is very good

  • 1/5 Sairam A. 3 years ago on Google
    They cheat people a lot(Doesn't stand on their words). Worst service. Over Priced.

  • 1/5 Satya Srinivas M. 3 years ago on Google
    I don't recommend this. Keeping my laptop for 2 months problem is not fixed instead CD drive stopped to function after I collect my laptop and added additional damages to my laptop

  • 1/5 yssb 3 years ago on Google
    Just money makers no prudent service They just returned my laptop without doing any thing. Repeated problem, charged 800 bucks

  • 5/5 Gottipalli P. 4 years ago on Google
    Good customer I really thank Dell to appoint such qualified people as authorized service.

  • 1/5 SANDEEP J. 3 years ago on Google
    Not even worth for 1 star rating. The worst service ever to see in the dell service infrastructure. Bo proper response in-store and even no reach on call. Worst interaction with service persons.

  • 5/5 Lokesh N. 3 years ago on Google
    Good service, very Knlowadge sharing people. You visit and ask suggests. I was here for 8-10 min, they communicated in very good manner. More over very cheap service change. More service less pay.

  • 2/5 Balu A. 2 years ago on Google
    There is no enough place to customers to wait or sit. If ten customers went to Office they queue on street. How poor Asus is

  • 4/5 ksvsy s. 2 years ago on Google
    Will give good suggestion & service.

  • 5/5 suri k. 2 years ago on Google
    I extended my deepest gratitude to Z IT Service ( ASUS Authorised Service centre) Staff for extending their support at any point of time to resolve my queries, which gets popped up during the technical issues of my laptop. They are very kind and cooperative and hence I wanted to share this here to every one

  • 5/5 SIDDHU T. 2 years ago on Google
    Excellent service, Excellent staff, Excellent technical knowledge. You will safe from COVID-19 virus as these people maintaining COVID precautions. I suggest every one to visit and experience. One of good service centre in east and west Godavari districts.


Call +91 94924 91919 Open on Google Maps

Amenities


  • From the business
    • ✓️ Delivery
    • ✓️ Batteries
    • ✓️ Google Pay
    • ✓️ Paid Wi-Fi
    • ✓️ Electronics
    • ✓️ Kerbside pickup
    • ✓️ Repair services
    • ✓️ Assembly service
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ Identifies as women-owned
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance

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