Hotel Star Palace image

Hotel Star Palace

Hotel

😐 Average experience compared to other 3 star hotels. Complimentary Breakfast is good. Room service dining experience is good and quick. Staff seems not much active, had to followup multiple times. No valet and covered parking. Far from the temple area. People often mention good, hotel, service, staff, rooms, clean, restaurant, stay, room, experience,


Address

14/69 E1, Madurai-Rameswaram Highway, NH-49, Rameswaram, 623526, India

Website

www.starpalacehotels.com

Contact

+91 4573 221 111

Price rating

$71/night

Rating on Google Maps

4.30 (1K reviews)

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Featured Reviews


Frequently mentioned in reviews: good (34) hotel (26) service (17) staff (15) rooms (14) clean (14) restaurant (13) stay (13) room (11) experience (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Harinatha R. 5 months ago on Google
    Average experience compared to other 3 star hotels. Complimentary Breakfast is good. Room service dining experience is good and quick. Staff seems not much active, had to followup multiple times. No valet and covered parking. Far from the temple area.
    2 people found this review helpful 👍

  • 4/5 Hemalatha 1. 3 months ago on Google New
    Average hotel but good and quick service, special mention to ms Radhika, the restaurant manager for accommodating to our requests promptly.
    1 person found this review helpful 👍

  • 4/5 Jaywant D. 4 months ago on Google
    Very nice hotel, really rooms are very neat and clean, staff is also very helpful and nice management. I like it. Food is also good and mouth watering Amazing experience over all....
    1 person found this review helpful 👍

  • 4/5 Saransh A. 6 months ago on Google
    Overall it was a fine experience staying at this hotel. Staff was helpful and friendly. Food taste was good. However, breakfast buffet did not have many options. Also, they did not serve a la carte food during dinner which was surprising. However, one could order room service.
    1 person found this review helpful 👍

  • 4/5 Adarsh B. 4 months ago on Google
    Very good place to stay with family. Neat and clean rooms with courteous staff. Want to mention and thank Mr. Ruban, who made me and my family's stay absolutely memorable. Compared to the other hotels, this hotel is right near to the bus stand and 5 mins away from the hustle and bustle. The food was good and the staff behavior is a definite plus for anyone.
    1 person found this review helpful 👍

  • 3/5 Prena M. 4 months ago on Google
    Hotel was good, but not the service, as the room that we stayed had bathroom jetspray not working, we told them to fix it while we went on our day tour but it was not fixed even after returning. The restaurant below was good with free breakfast (that came along with the stay) as they provided good variety, but for lunch time when we ordered, the food took hours to reach table. It's better to go out and have food.
    1 person found this review helpful 👍

  • 4/5 Barkath a. 10 months ago on Google
    This hotel is very near to the Rameshwaram Bus station . The rooms are good and spacious , reasonably priced . It is a well kept property . The restaurant serves only vegetarian food . The food is good and tasty . The menu is limited but expensive . The reception and restaurant staff are courteous and dedicated . Overall good experience
    1 person found this review helpful 👍

  • 3/5 Santhosh 1 year ago on Google
    Good location, nearby (not walkable though) to tourist spots. The rooms are good, comfortable bedding, clean and spacious bathrooms. Decent service. Internet is very spotty. Ample car parking available. Food is below par, better options outside. Rating 3/5 overall including value for money.
    1 person found this review helpful 👍

  • 3/5 sudha c. 10 months ago on Google
    We booked executive suite and found lot of fungus in the bed headboard and chairs. It was stinky all over. Found that the Bathroom drain was very slow and had to be fixed couple of times. The restaurant was good, food is decent, cost wise found a little bit on higher side.. normal rate for a 3 star hotel. Location prime on main road. Good parking available. Service was OK too. Rooms were of decent size and had good facilities. Proper maintenance will help.

  • 5/5 Kranti K. 3 months ago on Google New
    Great services, staff are super polite and helpful, delicious restaurant. Highly recommended. We had a memorable experience in this hotel. Thank you hotel staff and management.

  • 3/5 Sanjay S. 3 months ago on Google New
    Very clean and neat place but extremely tight on space. Bathroom is awfully small. Service is poor, staff is laid back. Decent food in restaurants. Fair distance from market with no shops around. Overall very dull feeling.

  • 4/5 gaurav r. 9 months ago on Google
    It's probably the best hotel in Rameshwaram. Starting from staff to manager or restaurant staff, everyone was very polite and listening to your requirements calmly. Rooms are very well built and maintained. Food is the only thing which is not maching with the hotel aura.

  • 5/5 RAKIN Data R. 10 months ago on Google
    Hotel Star Palace is a good hotel in rameshwaram. In a place like rameshwaram which is not a metro city, hotel like this is a privilege. They have big rooms, good room service. Receptionists are polite and restaurant serves delicious food( breakfast and dinner complimentary). Rooms are clean and have all basic amenities like tv, fridge,kettle, water bottles and centralised air conditioning. I liked the place very much. Overall amazing hotel and stay.

  • 5/5 CA Amit K. 9 months ago on Google
    Though slightly distant from Temple, but i strongly recommend this Hotel. The hospitality dining experience staff behavior is simply amazing. Ruban and Ayyaanar made our experience memorable

  • 4/5 Naveen K. 10 months ago on Google
    They do have teething issues. Bathroom is clean but somehow always stinking. Room service and restaurants have too many breaks and they are very strict about it. Not so strict when it comes to staffs themselves. After every service it shuts for a couple of hours they need to have a 12 or 16 hour service. Doesn't make sense to close it so many times during the day. Tourists do come at odd hours. They closed the restaurant completely today for some repair work. That is highly unprofessional situation in a hotel running full. The restaurant however is good but severely understaffed and under equipped to handle the number of rooms that the hotel has. Buffet dinner was very good and reasonable compared to the restaurant Ahaan of the neighbouring Daiwik hotel which was a total rip off.

  • 3/5 Vimmi R. 11 months ago on Google
    Pros: classy interiors. Areas of improvement: cleanliness is amiss. The rooms seem new with classy interiors but they are not clean. The telephone, chairs, bed rest were stinking. Food and service is average. The waiters and boys providing service looked fairly young (perhaps teens) and not well paid. I noticed this in almost every hotel in TN. Very sad to see this.

  • 4/5 iNcredible d. 1 year ago on Google
    Rooms are of european style, but not a resort, just another lodging. Clean and neat. 5000/night. But space and amenities within the room do not match to the high price. Probably suitable for one night stay.

  • 5/5 Yazad P. 1 year ago on Google
    The hotel is close by to all the attractions in rameshwaram. The staff is nice and polite. The rooms are quite good with all the amenities there. The breakfast is Buffett style but good in taste and decent spread. Enjoyed our 3 nights stay.

  • 5/5 Aishwarya P. 1 year ago on Google
    We stayed for just a night. The rooms were well maintained, clean and hygienic. The ambience was also very good. They have a small shopping space and dining area. Overall, a very nice place to stay.

  • 4/5 Rajesh K. 1 year ago on Google
    The rooms were clean and suit room is spacious. The toilet is clean. The TV in the hall was not working. The TV in bed room does not have Tamil channel. We were the only Tamil family in that hotel. They made some setting changes after calling cable operator then some channel were now in Tamil. Then I had to request again to repair the TV in the hall and now the TV was replaced. Then they took some time to fix Tamil channels and now the Tamil channels were working fine but after an hour the TV says no service available. Now I knew I have to satisfy with what I was given and I just informed to reception about this and that I could manage without that TV as I have another TV in bed room since suit rooms have 2 TVs. When ever power failure the entire lights and TV facing the pathway was not working and after sometime lights worked The only south Indian food available is curd rice and no other good veg hotel was available for lunch. For dinner also curd rice is the only south Indian food. They do all this because most of their customers are non Tamils. I was ready to pay 1500 as I could stretch check out by 5 hours but they told us to vacate before 12. But I told male receptionist that I checked in late by half an hour so that I can check out late by half an hour but male receptionist did not accept this. I understood that all these happens because I booked through Agoda. Finally the male receptionist accepted to extend 1:30 hours. If I say these the readers would think that the reception and service is not good. But overall the male receptionist, bell boys, room service from kitchen were all good. Only problem till was second TV in hall but I should not have minded it since other TV was working. The curd rice was tasty with papad, pickle etc. So no problem here also. I liked the bathroom very much in suite room. Staffs were very good overall and when I was sitting in the lobby, then only I understood how difficult the job of a receptionist is. They work like a machine. They are very humble. The bell boy sitting next to receptionist was very very good

  • 1/5 shah d. 1 year ago on Google
    Dirty room. Chairs are moulded and bath towels provided were torn. Not providing anymore hand towels. Bathroom door has black mould. And even stinks. Walls are even dirty paint were off. Even in dining area flies are there. Very disappointing 😞

  • 5/5 poonam k. 1 year ago on Google
    We stayed here with family for 2 days. And the stay was very peaceful. It's an Amazing hotel with an affordable price. Especial mention to the chef and staff in the hotel. The food we had was one of best foods we had. Must try is "pumpkin halwa" if you have a sweet tooth. We still try to find that taste here back home but no luck. Overall, I highly recommend staying in this hotel.

  • 5/5 Sowgandh B. 1 year ago on Google
    Stayed here for a night with my family. Rooms are good. Buffet breakfast has limited options. They are understaffed and hence were not able to provide the quick service one expects. One of the restaurant staff Miss Radhika was very supportive and ensured breakfast is served as per our requirements.

  • 4/5 jayachandran k. 1 year ago on Google
    Very nice hotel for family stay. Good and polite staff. But the biggest disadvantage is the restaurant. We are coming for pilgrimage not vocation trip. The food served was only north Indian dishes also so costly. Y not u serve the traditional south Indian cuisine. Very bad experience of food. The hotel management should consider our point as friendly suggestion. Try to change your food policy. Please

  • 3/5 Sang Sha Sum - The Gain E. 1 year ago on Google
    Not sure what rating to give this hotel as it has strong positives & negatives The good aspects are the rooms are very good & property is very nice. Staff are courteous. Stay as such was good. The negative part was the food was not that good especially the starters & soup. Main course & breakfast was just about okay. The other negative aspect was the housekeeping staff took away our bath towel (I guess by mistake) and could not find it. 😔😔

  • 4/5 Murali M. 1 year ago on Google
    Absolutely loved the stay. Stayed here for 3 nights. Rooms were fantastic. Quite clean. Service could have been better as they struggled a bit to handle multiple requests at the same time. Breakfast buffet options quite varied and were kid friendly too. Dinner was good too. However South Indian tiffin options were missing.

  • 5/5 Olecia D. 1 year ago on Google
    A decent place to stay with reasonable price. Staff are polite and humble. Warm welcome were given by staffs. Rooms are nice and clean. Food is amazing. Bedsheets was maintained clean. I will recommend my friends to stay here.

  • 5/5 praveen m. 1 year ago on Google
    The rooms were very spacious, clean and service exceeded my family expectations. Naren (Manager) and his team gives timely response to every guest and very impressed with their attention to details. To our surprise, buffet was exceptional. Definite value for money and will stay again for sure.

  • 5/5 Tanushree N. 1 year ago on Google
    Service and rooms were fabulous.. only thing is limited food option for few months as chef was out-of-state. A/c in dining and reception area is too high .. entire management provided us prompt service.. room was spacious and with all amenities mentioned in .. everything was superb .. will visit again for sure


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