1/5 javid h. 5 years ago on Google
Hi,
I
booked
this
hotel
from
yatra
app,
I
noticed
1or
2
bad
reviews,
still
looking
at
price
and
hotel
images
shown
there,
I
went
ahead
with
booking.
They
cheated
with
other
hotel
pics
by
giving
fake
photos
for
this
hotel
address.
I
never
thought
I'll
face
all
those
negative
experiences,
plus
additional
few
negative
experiences
of
my
own.
The
hotel
never
looks
like
the
product
image
shown
in
app,
I've
attached
the
images
from
inside.
The
actual
check-in
was
12pm,
we
came
late
like
2pm
the
room
wasn't
ready
yet,
the
receptionist
said
wait
for
15
mins.
We
waited
for
30
mins
no
update
,
since
we're
tired
by
travel,
we
went
up
to
our
allocated
room.
The
janitor/maintenance
guy
said
they
just
got
the
keys
and
wait
for
another
20
mins.
We
just
stood
in
front
of
the
room
for
15
mins
standing
with
luggage
and
kids.
The
other
lady
was
rude,
saying
like
let
them
wait
longer,
the
guy
was
atleast
considered
our
situation.
The
floor
was
fully
wet,
strong
smell
of
phenyl
unfit
for
kids,
which
lasted
for
4
hours
and
the
other
mattress
were
extremely
dirty
and
having
moulds.
Attached
photos.
Mattress,
sheets
and
pillow
cover
were
promised
to
be
changed
in
30
minutes.
We
didn't
have
choice
but
to
settle
down
in
previous
users
sheets
with
kids.
It
was
changed
after
3
hours
when
we
finished
a
little
nap.
The
room
appeared
wet
and
no
sign
of
air
flow,
so
the
floors
remained
wet
till
night,
no
wonder
it's
mouldy.
We
thought
of
going
out
at
night
for
dinner
and
noticed
that
floor
were
water
logged,
came
out
and
saw
that
the
entire
floor
and
stairs
were
flooded
with
water
leakage
from
somewhere.
No
soul
came
to
clean
or
take
them
out
from
the
room,
the
just
cleaned
the
stairs.
There
were
water
going
in
main
electricity
switches,
I
was
extremely
worried
about
my
kids
of
being
electrocuted
and
slippery
stairs
&
floors.
Finally
went
up
after
finishing
dinner,
I
thought
of
taking
a
nap
and
noticed
that
ceiling
wad
leaking
as
well,
my
peaceful
sleep
was
ruined.
Like
every
20-30
mins
a
drop
of
water
will
fall
in
my
face.
I
would
never
recommended
visiting
this
hotel
with
a
family.
2 people found this review helpful π