1/5 Z M. 10 months ago on Google
Worst
hotel
experience.
We
didn't
receive
a
key
for
our
hotel
room
the
entire
time,
and
the
service
was
absolutely
useless.
They
refused
to
answer
the
phone
at
times
and
cut
the
phone
on
us
when
they
couldn't
provide
service.
Our
AC
was
not
working
from
the
beginning
of
our
stay
and
they
did
nothing.
We
were
supposed
to
have
a
different
room
but
they
decided
to
change
it
last
minute,
and
we
got
the
worst
room
as
there
was
no
ventilation
and
the
heat
was
unbearable.
We
fell
ill
from
the
heat
as
we
had
no
option
to
leave
since
it
was
late
at
night.
We
asked
for
a
different
room
and
they
lied,
saying
they
will
provide
one
in
30
mins.
But
in
the
end
they
said
they
had
no
rooms.
I'm
surprised
this
hotel
has
good
ratings
because
many
people
were
complaining
the
morning
after
our
stay
saying
that
their
AC
was
also
not
working.
The
lift
was
also
broken
so
we
had
to
carry
our
suitcases
downstairs
because
no
one
came
to
help
up
when
we
called.
They
did
not
apologize
and
instead
were
ignorant
of
us
as
we
left
the
hotel.
Stay
in
this
hotel
at
your
own
risk!
There
is
a
very
well
chance
you
will
get
a
bad
room
and
they
will
do
nothing
about
it.