Hotel Star image

Hotel Star

Hotel

😠 Please stay away from this hotel! The manager is rude, zero amenities and overpriced! The manager honestly needs to learn what hospitality is. We ran into a bad argument for a very obvious request which no one has ever denied in my travelling experience. This is definitely the WORST experience I hav... People often mention room, hotel, good, stay, service, experience, staff, rooms, clean, quality,


Address

983G+CW7, 7th Club Rd, behind Aakash Institute And Milan Palace, New Garden, Kanka, Ranchi, Jharkhand 834001, India

Contact

+91 92047 95085

Price rating

$30/night

Rating on Google Maps

3.60 (281 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (21) hotel (20) good (14) stay (11) service (11) experience (8) staff (8) rooms (8) clean (8) quality (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Prashant Deepak S. 1 year ago on Google
    Please stay away from this hotel! The manager is rude, zero amenities and overpriced! The manager honestly needs to learn what hospitality is. We ran into a bad argument for a very obvious request which no one has ever denied in my travelling experience. This is definitely the WORST experience I have ever had! I truly truly want you all to stay away! Forget the staff, the hotel room is shamelessly high priced! Absolutely disgusted. I will rate "Pathetic"
    3 people found this review helpful 👍

  • 4/5 Ajaya Kumar S. 1 year ago on Google • 110 reviews
    4.5/5, We stayed 1 night here, they all were very good at behaving people. Loved the food here. Less spicy, less oily. Room service was available till 10pm. Yes, little Galli road to hotel, 4-5car parking available inside hotel, own kitchen. Good, budgetary. 1500-2000 per night. I loved the balcony concept of some rooms.. the washroom could be more developed..
    1 person found this review helpful 👍

  • 5/5 Suchandra C. 4 months ago on Google • 3 reviews
    It was a good stay..very nice & tidy rooms..very clean..but the cost of food was a bit high. Though the food was very tastey.
    1 person found this review helpful 👍

  • 1/5 Rahul H. 1 year ago on Google
    1) The room was overpriced. 2) The owner & staff behavior was extremely rude the next day when we checkout. 3) The Bathroom was worst so far in my travelling experience. 4) No staff service. 5) I saw my room door was opened on my unavailability when I retuned back to my room after travelling. 6) The food is pathetic. 7) No Hygiene maintained. 8) They charged extra pricing when we were checking out. 9) The owner is egoistic and had proud. 10) Geyser was not working & they told that adjust in this. 11) Be their at your own risk of ruining the stay.
    1 person found this review helpful 👍

  • 1/5 Pallav P. 9 months ago on Google
    They are overcharging, they won't give tou any thing like soap, towel, water bottle but they will charge a huge amount. The service is not good and staffs are not properly trained. I booked a room and they charged 1500 for a single small room, but they have not provided Soap for bathroom, Towel, and water bottle. Never book this, when I talked at reception they said it is its policy.
    1 person found this review helpful 👍

  • 1/5 Guddu K. 1 year ago on Google
    I am in to job where extensive travel is needed and in this process i have experienced not less then 200 hotels in last 15 years. This hotel i have experienced is the worst.... Let's start from the Room. They are charging 1500+12% for double occupancy room which is higher side for the room quality they provide because room has damp at many wall and rusty smell and dirty. In bathroom there is no ventilation this make it's very plenthy experience. Now come to food. I have order chicken fry and they have served with just 2 piece of it. I am attaching pic for refference. Sorry to say but the way manager has replied me my query over quantity of the same was pethtic... Never every going to stay here..
    1 person found this review helpful 👍

  • 5/5 Indrani C. 6 months ago on Google • 41 reviews
    Very nice hotel- clean and clear. Home service and food quality will get 10/10. Near to Ranchi jn.

  • 1/5 Pintu G. 11 months ago on Google • 15 reviews
    This is the worst hotel in terms of manager and staff behavior in this hotel. I asked to boil the water to feed the baby but they said no very badly. I said we will pay as much as the gas to boil the water, then we were told that we do not have a small oven. But when I asked them for four cups of tea, they were able to fix it but did not boil the water for my child. They took a fine of 400 rupees from us because our baby soiled a bed sheet a little bit. Moreover, they were angry with us because we did not take lunch or dinner from them. But one of the reasons for not taking lunch or dinner from here is that the price of every item I saw on the menu is very high. They could not provide any separate room for my driver and took thousand rupees from us to provide the driver's room. There is no helping attitude among any of the staff at work here. But every room here was good except one room.

  • 1/5 Chandan N. 5 months ago on Google • 4 reviews
    They are most overcharging, they take a huge amount of commission if you ask for site seeing,they take 8km/litre,Rs. 600 for mobil and 1000 as hire charge in addition with overtime charges, where the actual car owner give you only 12km/litre and hire charge 750/- The service is not good and staffs are not properly trained. Never book this hotel or car from reception, when I talked at reception they said it is its policy to take more commission from the visitors.

  • 3/5 Amitabha B. 1 year ago on Google
    Usable rooms but they have very hard check out rules of 24 hours which may be disturbing to some customers.

  • 1/5 RAMDEV J. 8 months ago on Google
    Bad experience 😢 poor quality food and overcharged. Never going on this hotel

  • 1/5 Buddhadev C. 1 year ago on Google
    One of the Third graded hotel in ranchi,behaviour of the staff was so rude and the price of the food here is so high, Bathrooms was not clean, over priced hotel, not recommended to stay.

  • 5/5 Anarul M. 1 year ago on Google
    Everything is good enough and fascinating, it's really comfortable and peaceful place. Staff are very amicable, essential services are spontaneous,all the rooms and the premises and all pros and cons of the place are very hygienic.

  • 1/5 Abhinav A. 1 year ago on Google
    Worst experience. The SardarJi Owner is too harsh and do dictatorship with his terms and policies. No amenities and worst experience after all.

  • 1/5 Shubhajit S. 1 year ago on Google
    Room quality is very bad. No price cut if you choose a single room over a double bed room due to the bad condition of the double bed room.

  • 5/5 Vandna b. 1 year ago on Google
    Best place to stay in Ranchi. Worth for money.Neat and clean rooms .Staff is very respectful.

  • 4/5 prabhat k. 2 years ago on Google
    Service is good Staffs are generous and bathroom is clean.

  • 5/5 Swastik M. 2 years ago on Google
    Budget friendly. Well behaved and friendly staffs. Restaurant room service is also good. Hygenic room and food quality is more than average. Loved to stay with you.

  • 5/5 Jaya D. 2 years ago on Google
    Extremely good hotel that too in budget. Well behaved and hygenic room

  • 4/5 Subhadeep G. 2 years ago on Google
    Affordable. Food is good. Nice Location.

  • 5/5 Ajay K. 2 years ago on Google
    Excellent hotel almost at Ranchi Main Road and many important commercial complex

  • 4/5 Aihik C. 2 years ago on Google
    no room available under 1300.. only delux super delux..middle class families stay away .

  • 1/5 Sephra F. 2 years ago on Google
    Terrible service and inhuman behaviour. No etiquette to communicate.

  • 1/5 Pallaw K. 2 years ago on Google
    Worst attitude... enough to ruin your whole trip. There's a lot of option in this area. My strict advise to steer clear of this hotel.

  • 4/5 Pradeep K. 1 year ago on Google
    Like the cleanliness, greenriness, although some places need renovation but a comfortable place to stay

  • 3/5 Ratan P. 2 years ago on Google
    Off the Club road, it is at the end of a small lane. There is no lift. There is a kitchen. Serves food.

  • 4/5 Bipasa B. 4 years ago on Google
    Rooms are ok equipped with supply of hot water and both types of pans (Indian & Western). Staffs are humble and gentle ready to serve. The owner is also gentle, cooperative and helpful. Only quality of food needs to be improved. Location of the hotel is also convenient.

  • 5/5 Shu B. 4 years ago on Google
    Very good room service & staff behaviour. I have spent there last two days 13/09/19 to 14. Rooms are clean, daily change of towels, bed sheets. Food quality heathy. Though it is after 3 to 4 houses Interior from Club Rd. near AAKASH Institute, not a far distance from Rly Stn just 1 Km but they are always ready to book car, auto as per schedule of the boarders . The check in & out time is 24 hrs of staying. - SUBHANKAR BHATTACHARYYA

  • 1/5 Subrata M. 1 year ago on Google
    The stay at the hotel was a big mistake made by us. We were a group of 4 , the rickshaw wala (they are paid for this I guess) from ranchi station headed us straight to the hotel, and we were given 2 rooms. The hotel is in a narrow lane, very difficult to move with car. The conditions of the rooms were very bad, no lift, the bathrooms were not cleaned, water clogged. Restaurant had full of flyies, and when asked to clean, the started serving us at the entrance. The behavior of the manager was bery rude, and something like, what we are asking ..just obey it..like that. They even misbehave if you hire car from outside, and not from them. Food is very costly, and not good at all. In overall, they destroy our holiday trip. Stay away from them.

  • 2/5 sanhita m. 1 year ago on Google
    Room service is not available after 10 pm. Foods are too expensive and quantity are also not adequate. Bathroom fittings are also very poor quality, if inform, they refuse to change even refuse to service also. Hotel entrance is very narrow, big four wheeler face difficulty to enter. Overall experience is very poor

  • 1/5 BORUN N. 1 year ago on Google
    The behaviour of hotel manager and staffs is very bad. They give not an extra second at the time of check out even in the emergencies.

  • 4/5 rishi d. 7 months ago on Google • 1 review
    We have stayed 3 days here. Food was good but little bit costly. Room is specious and well maintained. Room service was good. But owner is too professional and behavior was not friendly. That might be improved.

  • 4/5 Hari K. 5 months ago on Google • 1 review
    Good budget hotel with neat and clean rooms. Well behaved staff,co operative too. Visited the second time. Will definitely repeat


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