3/5 Priyanshu K. 10 months ago on Google
We
booked
this
hotel
from
online
and
visited
Churuvilla
located
before
Churuwala
Inn
at
same
location
in
lower
bazar.
Both
hotels
are
owned
by
same
and
there
was
confusion
even
when
we
paid
full
price
before.
So,
we
had
to
go
from
villa
to
wala
then
back
again
which
was
irritating.
They
didn't
confirm
our
booking
and
said
only
one
room
was
available
when
we
had
booked
and
paid
for
two.
Then
they
sent
us
to
Churuwala
for
rooms.
There
after
one
hour
another
room
was
available
but
no
ac
remote.
Service
was
also
bad
they
don't
fix
tv
in
time,
no
ac
after
booking
ac.
This
hotel
has
rooms
with
ac
problem
so
don't
buy
ac
rooms
unless
they
fix
the
problem.
The
only
good
point
is
cleanliness.
We
wanted
room
in
same
floor
because
we
got
separate
floor
rooms.
After
handing
the
key
of
fifth
floor
they
cleaned
the
room
and
gave
it
back
to
us
as
they
were
not
able
to
provide
two
rooms
at
same
floor.