Dr. Lal's Hospital & Research Centre image

Dr. Lal's Hospital & Research Centre

Hospital β€’ Research institute

😠 Very bad attitude of ground staff, no system to get information, place of waiting no arrange, specialy lady staff miss behaving with presents, thay dont have traning how to deal with customer, not replying proper way.today 12 Nov 21 many people angry due to lack of information, many people come from... People often mention doctor, hospital, staff, time, good, treatment, patient, patients, money, appointment,


Address

Kadru Main Rd, Kadru, Ashok Nagar, Ranchi, Jharkhand 834002, India

Website

drlalshospital.com

Contact

+91 70611 17676

Rating on Google Maps

3.40 (231 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: (Christmas Day), 9β€―am to 7β€―pm, Hours might differ
  • Tuesday: 9β€―am to 7β€―pm
  • Wednesday: 9β€―am to 7β€―pm
  • Thursday: 9β€―am to 7β€―pm
  • Friday: 9β€―am to 7β€―pm
  • Saturday: 9β€―am to 7β€―pm

Featured Reviews


Frequently mentioned in reviews: doctor (25) hospital (19) staff (16) time (15) good (14) treatment (12) patient (11) patients (10) money (10) appointment (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rahul R. 2 years ago on Google
    The Staff members i.e. Miss Shabnam and Miss Sapna are very rude to the patient and they just can not feel the pain of the patient. They claim that they can appoint the appointment on calls but they don't and if you'll question about the appointment they will act very which is totally non acceptable at any point of time hope that The Doctor will teach them how to behave with patients in hospital.. Now for doctors :- DR. Samit Lal is very unprofessional and very rude and to his patients Dr. Rohit lal is very helpful to his patients and feels the pain of patients.. The manegement of the hospital is very bad and not acceptable... The medicine are very costly and can only be found in this clinic pharmacy.. don't visit here ever..you have sell your pants to purchase the medicine
    8 people found this review helpful πŸ‘

  • 1/5 Mohammad U. 2 years ago on Google
    Very bad attitude of ground staff, no system to get information, place of waiting no arrange, specialy lady staff miss behaving with presents, thay dont have traning how to deal with customer, not replying proper way.today 12 Nov 21 many people angry due to lack of information, many people come from out of ranchi becouse thay dont know about this type pf behaviour. Tle phone attenders also talked very rudely
    8 people found this review helpful πŸ‘

  • 1/5 Naaz K. 6 months ago on Google
    Never consult this doctor not a doctor he is a money maker I went to him for ear infection and he treated me for something else and it ended up with depression and low blood pressure.I don't know whyhe do this to his patients. People go to him with much faith and in return what he does. It makes my heart broke into pieces how much people trust him, for just looting money even does not think about how much hardwork it takes to earn money . Just want to say all the doctors are treated next to God please stop fooling innocent peopleπŸ™πŸ™πŸ™it's not about money it's about a life and faith of people . please understand ...
    6 people found this review helpful πŸ‘

  • 1/5 SUSHMIT K. 4 years ago on Google
    Worst management. Behaviour of staffs will definitely make you angry and you will definitely want to slap them. Their behaviour is like that they are the owners of the hospital.
    5 people found this review helpful πŸ‘

  • 1/5 vijaya raje L. 1 year ago on Google
    My mon went for checkup here. The staff is highly unprofessional. On call staff said doctor is available from 12 to 4 pm . The doctor came at 3 and is on and off for operations in between. The staff is not ready to give next day appointment and nor returning the money. So that she can return home on time. She has to wait till 11 pm night for her turn to come. Highly disappointed at this service .
    5 people found this review helpful πŸ‘

  • 1/5 Rahi m. 7 months ago on Google
    More a businessman less a doctor. I have never seen someone this mean before..who gives medicine for almost a month or so and at last suggest surgery and that too giving panic attacks to the patient! I curse the one who recommended him.
    5 people found this review helpful πŸ‘

  • 1/5 pikesh p. 1 year ago on Google
    A fish bone was stuck in my neck! The pre-examiner did a scan of throat and was not able to find the bone in 4 attempts! And then I was recommended a CT scan!!!!!!!!!!!!!!!!! I went to another hospital and he successfully showed me the fish bone at once! Seems that because of the already built brand, the doctors here are overworked and chewing more than what they can!
    5 people found this review helpful πŸ‘

  • 1/5 Karan P. 2 years ago on Google
    The behaviour of the staff members is very rude..The Doctor ( Dr. Samit lal ) is very unprofessional and non punctual and not have the value of time of Patients... whereas Other Doctor ( Dr. Rohit lal ) is way better than his brother but it is important to mention that the Cost of medicine is very High and it can only be found in this clinic Pharmacy.. the Staff members doesn't appoint your appointment on phone call and they claim to that they can fix the appointment on call. The Receptionist Miss Shabnam amd Miss Sapna is very rude to the Patient first it the duty of the doctor to teach them how to behave with patients because they don't visit here for entertainment and enjoyment Worst place ever never visit here
    4 people found this review helpful πŸ‘

  • 2/5 Ashwani J. 2 years ago on Google
    The place is very very pathetically managed and the staffs attitude is more pathetic. Starting from Reception , till pharmacy counter staffs. If you stay there for 1hr, you’ll notice same medicine being prescribed for almost all the patients and if you happen to pay online at the pharmacy counter, it won’t be refunded in case you want on the same day. The reason for that being you have not paid in cash. Doctor(Samit Lal) is very much unprofessional and not punctual. This is not at all acceptable in this fast moving world.
    4 people found this review helpful πŸ‘

  • 1/5 Pranav P. 1 year ago on Google
    The doctor is recommended. But they have pathetic management. There is absolutely no concept of appointment or time. Regardless of what appointment you take you will have to wait for 4 hours or upto 6 hours to be seen by the doctor. Just time wastage. The reputation of this doctor is probably not worth your time. So please avoid this place as much as you can. Also there is no parking for 4 wheeler.
    4 people found this review helpful πŸ‘

  • 1/5 Sonali G. 1 year ago on Google
    Doctor are irresponsible and very expensive treatment and office staff and nurse's are very rude in nature they does not give any information about the petition or the treatment going on. Here the doctor treated that her time is expensive but the petition time is not valueable. I am very dispointed
    3 people found this review helpful πŸ‘

  • 1/5 Arjamand M. 1 year ago on Google
    Highly unpunctual doctors and ridiculous staff members sitting at reception. Staff members are quite rude and don't give any information properly. Those staffs need training not only about how to treat patients but they also lack basic human etiquettes. Make you wait for long time even during collection of reports. Highly unprofessional environment. Never recommend to anyone.
    3 people found this review helpful πŸ‘

  • 1/5 Shahi T. 2 years ago on Google
    Extremely worst staff, management has appointed. They need either customer care training or must be discharged from duty.
    3 people found this review helpful πŸ‘

  • 1/5 Ansari I. 2 years ago on Google
    Bad doctor. Not experience. Luter hai inke staff
    3 people found this review helpful πŸ‘

  • 1/5 Mukesh singh V. 6 months ago on Google
    Horrible doctor with no knowledge on ent.. I went to him for ear infection he traumatized me for 1 month by stating the ear infection as deadly Psudomonas bacteria which caused me severe panic attack one night.. At last he told me that surgery is the last option after wasting my 22000 rupees on medicines which is found in only his shop after 1.5 months follow up checkups.. I guess his all degrees and work is fake.. Please refrain from going to this fraud doctor.. . He would take all your money and make ready for expensive surgery costing 1 lakh.
    3 people found this review helpful πŸ‘

  • 5/5 Rima K. 2 years ago on Google
    Dr. Samit Lal is the best ENT specialist , he treated my persistent ear problem (keratosis obuturan) , 9 years back he operated my ears, recently I visited for impacted wax removal. It was treated well , really had a good experience. Behavior wise he's really sweet and friendly . Highly recommended :)
    3 people found this review helpful πŸ‘

  • 1/5 Mukesh K. 1 year ago on Google
    Management of this clinic is not good. Takes too much time unnecessarily. Staff behaviour is not good. If u have whole day to waste then u should prefer this clinic. Very bad experience took my two days while it could be in only 4 hours in other places. So think twice before going there.
    2 people found this review helpful πŸ‘

  • 1/5 Pratik B. 5 months ago on Google
    I had tuberculosis and this doctor treated for god knows what throat infection for 3 months . Sourced other doctors under him to get me tested. More than 10-20 thousand went down the drain. Then after 3months he told me to consult a chest specialist. This doctor told me that Dr. Lal has done everything wrong and my tuberculosis is in bad stage. We got worried and then went straight to rims tuberculosis department. There the doctor immediately knew it was TB just by looking .After diagnosing then my actual treatment started. It took me about 1 and a half year to fully recover. Please don’t go to this hospital they just consume your time, health and money.πŸ‘ŽπŸ»A lot of stress and depression.
    2 people found this review helpful πŸ‘

  • 1/5 kavita t. 2 years ago on Google
    Doctor Samit lal is very unprofessional and doesn't care for the time and pain of the patients.Even the staff members are not at all helpful, rather they are rude.
    2 people found this review helpful πŸ‘

  • 1/5 Ankit S. 3 years ago on Google
    The doctor is famous that's their only positive. Went there for my mother's treatment. He prescribes very costly medicines which can only be found with their pharmacy and difficult to find elsewhere. The doctor is experienced and performs diagnosis easily but still makes one go for several illogical sound tests and charges separate high fees for that too. Gives very less time per patient given the high consultation charges. Very bad experience, wouldn't recommend this place at all.
    2 people found this review helpful πŸ‘

  • 5/5 Bipin bihari M. 11 months ago on Google
    DR SAMIT LAL is Very best ENT SURGEON, hospital management is very well maintained and all staffs are very well behaved and cooperative... It is the best option for ENT surgery and ENT medicine treatment .
    1 person found this review helpful πŸ‘

  • 5/5 RS D. 2 years ago on Google
    Best hospital in Jharkhand for treatment of Mucormycosis, Black Fungus.
    1 person found this review helpful πŸ‘

  • 1/5 Kundan S. 7 months ago on Google
    Poor management system time consuming process. I am suggesting you if you are in emergency situation please don't come choose another better option.
    1 person found this review helpful πŸ‘

  • 5/5 Kumar V. 9 months ago on Google
    Dr Rohit Lal is very good orthopedic ... And all staff is sapottiv...
    1 person found this review helpful πŸ‘

  • 5/5 Prity K. 9 months ago on Google
    Best hospital for ENT, Ortho, Gyne.... all are very experienced doctors....... they values patient and their proper treatment...... highly recommended.....
    1 person found this review helpful πŸ‘

  • 4/5 vikaskumar j. 9 months ago on Google
    Owesome service by opd assistant of dr.samit sir Mention:-Avinash , Sonu , vivek Best surgen of ENT at low cost
    1 person found this review helpful πŸ‘

  • 5/5 Rudransh OM G. 1 year ago on Google
    Dr.Samit Lal is a One of the best ENT specialist in Jharkhand . Hospital staffs are supportive qnd kind nature. But a persone i think he is OPD in charge behavior is not good he is to much unsocial.
    1 person found this review helpful πŸ‘

  • 5/5 Shabnam P. 1 year ago on Google
    This hospital work is fabulous and the hospital workers are working very hard work they r doing well πŸ‘ πŸ‘ πŸ˜€ πŸ‘Œ keep it up and the doctor's r very good and very helpful too.
    1 person found this review helpful πŸ‘

  • 5/5 SANDIP P. 1 year ago on Google
    I went there for my sinus problem, got cured by taking medicine only. Others Dr. Had recommend me surgery for this But Dr. Samit lal cured me with medicine only. Thanku sir
    1 person found this review helpful πŸ‘

  • 1/5 Abdal 2 years ago on Google
    Very bad management. Ignoring, casual and arrogant staff. Doctor doesnt even bother about these things. He only makes money.
    1 person found this review helpful πŸ‘

  • 5/5 VIMAN KISHOR M. 9 months ago on Google
    Satisfied with the experience. Doctors are very patient and friendly. Staff is supportive. Highly recommended.

  • 5/5 Avinash Y. 1 year ago on Google
    Dr lal hospital is very gd and services are very fast and all lal hospital staff are very gd for doing there work and this hospital all things are gd and hospital are very neat and clean

  • 4/5 AK TRAVEL V. 2 years ago on Google
    I am also doing work for this hospital the hospital is very famous for ENT and Orthopedic and gynecologist, more patient only for ENT specialist Dr samit Lal is good doctor , he is specialist for ENT and Dr Rohit Lal specialist orthopedics and 3rd specialist gynecologist Dr sabdika mam and Dr Sweta mam and Dr Rita mam but I want tell you everyone one day maximum patient is only ENT in this Hospital I giving you personally information because i was do the work for this Hospital as OPD deaprtment that's why I clearly explained for the details the hospital is very well and good treatment for all patient many more ariyas patient comes here in all over India not comes to Jharkhand all over state like that Kolkata, Patna, they people comes to this hospital and doing our treatment .thanks

  • 2/5 kamal r. 1 year ago on Google
    Dr laal ENT is very knowledgeable and soft spoken but treatment tests are very expensive,

  • 5/5 Amit S. 2 years ago on Google
    Dr Samit Lal Sir is a great ENT Docter and i have visited many ent specialist for my wife but the problem is only solved when i reached here Many Thanks Sir

  • 5/5 Govind n. 2 years ago on Google
    good ent doctor.

  • 5/5 SakshaM R. 9 months ago on Google
    Hospitaly is very nice with cooperative staffs. Doctor is also very good and having good relation with everyone.

  • 1/5 Shivarjun R. 2 years ago on Google
    Bad bad bad management. Business minded doctor

  • 5/5 Rakesh R. 9 months ago on Google
    Verry good hospital and Allso all doctor are nice and allso all compuder and work are so sapotive

  • 5/5 Rakesh P. 1 year ago on Google
    Only trusted ent doctor in ranchi.. We all talk about management issue but i think this can be neglected if u get good treatment..i must say doctor prescribes costly medicines which doesn't suites everyones pocket... I request dr samit lal please don't write costly medicines. Otherwise u r gem..

  • 2/5 shahnawaj a. 1 year ago on Google
    Staffs are very unprofessional and miss behaved, there is no protocol for appointment. Come late and give some money to staffs they would make your appointment first. If you don't have money stay waiting.

  • 1/5 Nupur M. 1 year ago on Google
    Rohit Lal- I wish there was a negative review option. Shame to call him a doctor. I'm sure my mother would have been better without the surgery. Very bad experience!

  • 1/5 anju k. 1 year ago on Google
    too time consuming Dr . No proper communication between patients and his staff . if u ask them for your then they will start to do some test and faltu ki chije . I don't know why?!. Too much costly Dr. not recommended for middle class family. Bhaiyon bahano ye amiro ka Dr h.

  • 4/5 Rohit M. 1 year ago on Google
    Excellent treatment good vibes dr samit sir is awesome listen to patient very well all staff are goo specialy receptionist shabnam mam ..


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