This location is permanently closed.
HomeTown image

HomeTown

Furniture store β€’ Bathroom supply store β€’ Garden furniture store β€’ Mattress store β€’ Kitchen furniture store β€’ Bedroom furniture store β€’ Office furniture store β€’ Interior designer β€’ Furniture accessories β€’ Furniture manufacturer

😠 Pathetic Service by Hometown employees Rescheduled the delivery date multiple times. Refused to pick up the calls upon calling them. Finally delivered the item after calling them at least 15-20 times. And then took another 4 days to assemble the furniture. Each day they will promise to get it done a... People often mention products, service,


Address

5th Floor, Big Bazaar building, Mahatma Gandhi Main Rd, Ranchi, Jharkhand 834001, India

Website

www.hometown.in

Contact

+91 72800 20140

Rating on Google Maps

4.70 (424 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: products (8) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Amir N. 5 years ago on Google β€’ 515 reviews
    Pathetic Service by Hometown employees Rescheduled the delivery date multiple times. Refused to pick up the calls upon calling them. Finally delivered the item after calling them at least 15-20 times. And then took another 4 days to assemble the furniture. Each day they will promise to get it done and then will not do so, and also won't pick up my calls upon calling them. Worst service ever. Very poor, and non-professional behavior by the Hometown employees. Also, I just noticed in the review section is filled with FAKE REVIEWS all praising Mr Naveen Kumar, who seem to be some sort of employee there. Look at the wordings of the reviews, they are all the same.
    5 people found this review helpful πŸ‘

  • 1/5 Nisha r. 2 years ago on Google β€’ 127 reviews
    Very bad experience I had from this place.The product I ordered on 18 dec was supposed to be delivered by 28th dec.Has not been delivered till 6 th of jan.No one is taking the responsibility,nor giving the exact date of delivery their customer support is pothetic they are not providing any information as well as the sales person and manager working in big bazar are highly unprofessional.Simply my money is stucked and I am the only one who is suffering .Not going to buy any thing from here again πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž. A big no to this store πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž. #Hometown πŸ‘Ž #Bigbazar πŸ‘Ž
    3 people found this review helpful πŸ‘

  • 1/5 Sourav M. 2 years ago on Google β€’ 14 reviews
    Very bad service. The worst furniture shop in Ranchi, they don't deliver products timely and make stupid excuses. Half of the time the phone is not reachable. They falsely give consolation that we will deliver your products tomorrow or by today evening only but they forget as soon as they drop the call. I have been very much frustrated and that too even after paying the full amount. Yes that's right these fraud people take full payment beforehand. Of the 3 products we purchased, only 1 has been assembled till now with damage and missing lock keys which they said they will take care of but alas they forgot this also. I wonder when will they install the remaining products as it has been more than a month already. All these 5 star reviews are clearly fake (the pattern of these paid reviews are easily identifiable). I do not recommend anyone, even my enemy to not purchase from HomeTown. There are far better furniture shops in Ranchi and you can get same day delivery in most shops. Just utter frustration and disappointment.
    3 people found this review helpful πŸ‘

  • 5/5 Dishant A. 3 years ago on Google β€’ 20 reviews
    One week ago I visited Home town Ranchi...Mr Bapi Das, Employee id 457703 dealt with me for some products. I must say he has great communication skill, very polite and customer oriented. One advice/suggestion for any customer, please try to contact Bapi while shopping from Home Town Ranchi.
    2 people found this review helpful πŸ‘

  • 5/5 rigvendra s. 3 years ago on Google β€’ 8 reviews
    I visited today to buy a Garcia Lounger. Bapi Das employ id 457703 treated me very well, has very good communication skills and provided me with all the information I needed. Very responsive service from the staff. Would recommend looking for him if you're planning to buy anything from there.
    2 people found this review helpful πŸ‘

  • 1/5 Gaurav S. 3 years ago on Google β€’ 32 reviews
    Pathetic customer service. You will have to locate the staff yourself and approach them to explain the products, which they would do in a very disinterested way. Also the senior staffs are busy scolding his subordinates rather than catering the customers. Customer experience was very bad. Please train your staffs.
    1 person found this review helpful πŸ‘

  • 5/5 Random s. 4 years ago on Google β€’ 5 reviews
    Mr. Bapi das accompanied me in my search of dining table quest. I am extremely impressed with his behavior and helping nature. He helped me found what best for me and I am great ful to him. I could never have asked for better salesman With through knowledge of his products. With the experience I had, I will surely visit here again for my next furniture shopping. Best wishes
    1 person found this review helpful πŸ‘

  • 5/5 Ravi K. 5 years ago on Google β€’ 4 reviews
    I am extremely satisfied with the work and the visiting person behaviour Mr. Bipin Kumar who visited today at my doorstep. I hope I will get the same good service in future also.

  • 5/5 Ravi K. 2 years ago on Google β€’ 3 reviews
    Awesome display and friendly environment super products range within my budget and fantastic Bajaj finance facility available at a store to fulfill me and my family dreams home, it's really wonderful ☺️☺️☺️☺️☺️☺️

  • 5/5 Ravi S. 2 years ago on Google
    Had a fantastic experience. Bapi has been an excellent help in purchasing my deisred workstation for WFH.

  • 5/5 PRABHAT R. 5 years ago on Google β€’ 1 review
    Binay kumar is soft speeking men and excellent service done by him
    1 person found this review helpful πŸ‘


Open on Google Maps

Trends



Last updated:

Similar Kitchen furniture stores nearby

Wooden Street - Furniture Shop/Store in Radium Road, Ranchi image
1
Wooden Street - Furniture Shop/Store in Radium Road, Ranchi
Furniture store
πŸ‘πŸ‘ I had a wonderful experience. The varieties of the products impressed me the most. The staff members were also very kind and polite. I would recommend this store to check out any furniture needs.
4.80 (324 reviews)
Galaxy Furniture Mall image
2
Galaxy Furniture Mall
Furniture store
πŸ‘πŸ‘ Goods stuff available here with reasonable price.
4.70 (175 reviews)
King Furniture image
3
King Furniture
Furniture store
πŸ‘πŸ‘ Excellent collection of variety of furniture. Owner and his team are well mannered and polite. Prices are negotiable and genuine. Product are teak wood and good quality. Highly recommended shop in Ranchi.
4.00 (147 reviews)
Godrej Interio image
4
Godrej Interio
Furniture store
😠 I don't want to give a single star... Service of Godrej Kitchen is really bad.... 1 month instalation bol kr 4 month lagate hai.... Specially the man name Amod Krishna... Never complete the work on time... Even the design and fitting not worth the amount taken.. do not have good workers in Ranchi zo...
4.30 (114 reviews)
Godrej Interio Furniture Store & Modular Kitchen Gallery image
5
Godrej Interio Furniture Store & Modular Kitchen Gallery
Furniture store
πŸ‘πŸ‘ When I visited BKP piska more godrej interio kitchen ranchi with my family all product was very good and one of the lady staff she has good communication skill, behavior and very good guider......
4.40 (87 reviews)
Last updated:
()