We chose this place because it had solid reviews. On the phone, the manager was friendly and helpful but things changed when we got there. Maybe he was having a bad day but it affected our trip for the worse. TL;DR this place smelled bad and the manager is a jerk who held onto our deposit for weeks. The manager showed us to our cabin ("Arrowhead"). Upon entering the cabin, I noticed a slight smell. It was a little nasty but I figured it was subtle enough to get used to and it was late on a Saturday so we didn't feel like trying to argue with the guy for a cancellation. He asked if we wanted the wifi password and we said sure (thinking we might watch something on Netflix later). Speaking to us like children, he treated it like a riddle rather than writing it down like everyone else does. This little game was kind of annoying; I'm sure it's his normal schtick but it was delivered with an unusual amount of attitude. It would have been no big deal except that when we logged on finally there was no internet. It was around this point that we opened the bathroom door and smelled the worst mildew I've ever encountered. We had to keep the door closed and hold our noses while in there. The guy had mentioned that the wifi had been down for hours earlier so I went to the office to tell him the wifi wasn't working again. He didn't believe me or simply didn't care. He said his son was using the wifi in the next room. After I pressed, he admitted his son was on another wifi network. So then I asked where the wifi router for our cabin was. "Right here" he said, gesturing behind him. "So the wifi router for our cabin is 50 feet away with a few thick walls between?" "Yeah, SO?" I finally got a weak signal on my phone while standing less than 5 feet from the actual router. Tired of arguing, I started to leave but not before asking for some deodorizer for our stinky bathroom. He said that he didn't have any... the maid might but she wasn't there. Very helpful. Back in Mildew Cabin, the wifi still wasn't working. We're old enough to know that some battles just end up not being worth the time and emotions wasted so we decided to just go to dinner and chalk this up as a loss. I really have no idea where the attitude came from or why he wouldn't bother to check if the wifi was working in our cabin or address the smell I complained about. I know customer service can be challenging but curmudgeons should probably stay out of this line of work. (I would have submitted this two weeks ago after we got back but he didn't give us our deposit back for two weeks because they were on vacation.)

We stayed for four days and four nights. My little girl and I. It was awesome. We had a relaxing time. Just what I needed. The cabins are very clean. They keep them up really good. Jerry was super nice. I cant wait to go back. Thank you guys, we had a nice stayed.

We reserved 3 cabins for our wedding guests. Cabins were very nicely decorated and clean. Our guests raved about the cabins, pool and play areas. The also commented on how nice and helpful Aaron was in making them feel comfortable.

We had an amazing time up here, no complaints whatsoever. We stayed in the crestline cabin #12 I think?...with private parking and kind of away from the other units. It was a perfect like cabin that easily fit our family of 5. The only issue we ran into was there's no door separating the kids in the living room from us in the bedroom so "adult fun" was a little challenging lol. We would definitely come back and stay again though.

Wife booked the 2 bedroom cabin... #supercute Price is great... No complains whatsoever.. my 2 years old daughter put the entrance mat on the floor heater and it started to melt(caught it on time) mentioned it to George (the owner) and he said it was kool...Thanks for everything

We picked this spot for our Wedding coming up this summer, it has a pool and 10 cabins with multiple rooms for our guests, Awesome atmosphere and perfect for an outdoor wedding! :D Thanks to my sis who lives up here, we found this perfect spot!

We really enjoyed our visit. Our cabin was well appointed and very clean. It was a relaxing stay!

This is a quaint museum. Does not take long to get through however there us a lot if information about the mountains history. I saw a old picture of heart rock up on the wall. It was cool because I had just hiked it for the first time. Neat to think that it has been hiked to for so long. There is a gift shop. The people are really nice and knowledgeable. Definitely check it out.