Featured Reviews


Frequently mentioned in reviews: dental (20) tooth (14) school (11) students (11) work (10) appointment (10) time (9) told (8) care (8) Loma (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Tom C. 5 years ago on Google
    This is a school and the dentists that do the work are supervised by experienced dentists but the students are practicing and the school likes to charge full price for all of the dental work and cannot accept dental insurance. They quoted 8000.00 for an implant. I've already spent 3000.00 + here and they aren't finished yet. Then a student told me they charge him 400.00 a day for the time to work on patients. It's a college that has based everything on religion, but I'm pretty sure Jesus wouldn't want them to be that greedy. I'm not coming back here after the work is done and I don't recommend it to anyone else.
    40 people found this review helpful 👍

  • 5/5 Uniq3 5 years ago on Google
    I recommend this Great Place to take Your Children if they Need General Anesthesia. I was first really nervous bc. This would be my first time putting my child through this but my childs Anesthesiologist gave me great confidence and was very very nice! Actually everyone their is so kind! I needed to get my child in quick! Bc. Of his tooth pain and they did everything they could to get him in! You will be their for some time! But well Worth it!!
    15 people found this review helpful 👍

  • 1/5 Jeremy M. 2 years ago on Google
    Most unprofessional group I've ever dealt with. I have had 3 visits. #1,#2 full exam of mouth then I was told I needed higher level of care and I would get a call in a month to a month and a half. I never recieved that call I began to have severe pain with eating on both lower parts of my teeth. I called they said they did not have an appointment available in the clinic I was referred to until after January (now November) . I asked if I could see anyone due to terrible pain and difficulty eating. I was given an Urgent Care appointment. What an absolute joke. At the urgent care appointment they took xrays that had already been done and poked at my teeth. They ran several tests that had already been done. They then stated I would need to see another clinic to have any work done. Urgent Care is a waste if they don't do any actual treatment. I called and filed a complaint as soon as I got home.
    12 people found this review helpful 👍

  • 1/5 Griffith V. 1 year ago on Google
    I had a successful dental implant done through the school. But then years later I developed a potential complication which needed to be checked out. After getting a referral to go back to the school to see if they could correct or discover the problem I was told they would not see Me even for a check up until mid August for over six weeks from now. Their customer service was less than stellar it made me feel like I wasn't worth the Time or hassle. Like they just didn't care. I'm not sure why they think it's appropriate to treat their patients so poorly or that they just expect you to live in pain for over six weeks! I'd recommend going somewhere else especially if you can afford it.
    12 people found this review helpful 👍

  • 1/5 Christopher C. 1 year ago on Google
    Gosh makes me sad to leave a negative review but it was difficult to get a hold of anyone. Than the receptionist did everything she could so I wouldn’t schedule there, she told me everyone was going on vacation and I should go somewhere else….. why do people give attitudes, maybe they should have gone to school so they are no miserable at their job. Being mean and rude to people keeps a negative cloud around… my wife referred me here is only reason why I scheduled appointment. Loma Linda needs less rude people and better receptionist to schedule appointments. It’s consistently bad at Loma Linda, although doctors are good
    9 people found this review helpful 👍

  • 1/5 Nancy T. 3 years ago on Google
    Unprofessional service. Good luck trying to make an appointment. First, they requested a fax referral. Done. Then they said I would get a call back. Never happened. After following up with them because they never called back they claim that particular dentistry department was closed for the day. Called the week after, just to be told they no longer accept new patients. It would have been greatly appreciated to have been told that in the first place instead of been given the run-around. Sounds like they don't communicate among themselves. Glad I am not taking my son there after all. Requesting a new referral and hopefully to one that is more professional and knowledgeable about their schedules.
    6 people found this review helpful 👍

  • 1/5 melanie r. 1 year ago on Google
    I have DentiCal and They said implant cost is about $4,000.That's no different than a regular dentist. I asked them why have students do it if it's not cheaper? They told me because they provide the same quality dental care as an experienced dentist.
    6 people found this review helpful 👍

  • 4/5 Jazmine C. 1 year ago on Google
    interesting that there’s so many bad reviews. i brought my 6 year old here today cuz he has to be put to sleep to have his fillings done (he won’t sit still otherwise) anyways. the receptionist was nice. and it didn’t take tooo long. but i did appreciate the anesthesiologist and RN were thorough. my sons heart rate wasn’t where it needed to be but they took the time to consult another anesthesiologist as well as hook him up to a monitor to make sure. explained all options and i didn’t feel rushed. i was there maybe an hour for all the tests and questions in pre op. unfortunately we didn’t go thru with the procedure but they were gettting ready to take him back so i imagine it wasn’t going to be too long. i did go early morning. so it was busy but it did say to prepare to be there alll day so i went in already thinking i’d be there for at least 4 hours. but i don’t have any complaints. i thought their care was smooth and trustworthy.
    6 people found this review helpful 👍

  • 2/5 Isaac S. 1 year ago on Google
    Very slow process. Very poor communication. I really didn't know what was scheduled next and how many appointments I had ahead of me. Couldn't find anyone to tell me the entire procedure beginning to end. I left after several appointments and the decision was good because they probably would have had at least a dozen more before my process would have been completed at that rate. However there are premises are absolutely first impressive and huge. And they are all pretty friendly and unable to tell me if the procedure I was requesting was going to be covered by my insurance and at the time they said yes and now others say no and Loma Linda if only we can meet again. Very busy parking lot. Great campus.
    5 people found this review helpful 👍

  • 1/5 Tyler J. 1 year ago on Google
    If you can get anyone on the phone make sure you don’t let them go! It is so hard to get a hold of anyone here at the school of dentistry. Also the people who are scheduling your appointment don’t care about your personal life or what things you set up. I was told I was going to have a surgery in October and then got a phone call stating that my surgery was moved to an earlier date in September. Got a ride to the school of dentistry so somebody could drive me back called off of work for the week so I could recover just to find out that they’re not even doing the surgery they’re just doing a screening. I was hoping that this one star review would wake up the staff here at the school of dentistry but I can see several people have already attempted this and are having the same issues. If you could afford to go somewhere else I highly recommend it.
    3 people found this review helpful 👍

  • 5/5 Dharsdental h. 2 years ago on Google
    After watching all the programs and education systems of your university i feel great. Want to the all the protocols of admission procedure for foreign students. I wish i can read there! Best of luck always.
    2 people found this review helpful 👍

  • 5/5 De G. 1 year ago on Google
    AN EXTRACTION OF DENIAL... IN THE FORM OF A TOOTH. As I finally faced the need to extract a tooth that was infected with bacteria from a botched root canal performed in a Mexican dental clinic about a decade ago, I am taking a moment to reflect on how the dental urgent care and specialized dental clinics at Loma Linda University had saved me from very serious dental problems. These ordeals ranged from draining a massive abscess that could have infected my bloodstream and brain, all the way to the risky surgery of removing a dental tumor, identified as a supernumerae tooth (it looked like a coral!). This dental school has literally been the salvation of my health, as I battled various stresses with family, food, academia, fishing, and dental malpractice in Mexico and the United States. I knew since 2017 that this crowned molar in my upper right mouth was a dead end, as the X-rays clearly showed an infection, in spite of a root canal treatment in Tijuana. When the crown fell off, I tried to glue it back on to the weak tooth structure with dental cement I bought from Ebay England (it was illegal to purchase in the US at the time). I avoided chewing on the right side of my mouth, as I attempted to keep the tooth as long as I could. Though, I became increasingly stressed about retaining this tooth due to the known bacterial infection. Alas, after five years of playing this shaky game, the crown and underlying tooth structure failed this past Saturday morning, and I remained calm the whole weekend, knowing that I could go to Loma Linda Dental Urgent Care on Monday morning, and they will accept various forms of insurance, including Medi-Cal! The receptionist remembered me, even though I hadn't been to the clinic for over 5 years! At first they had no time slot available, but a senior student ended up making herself available to help me out. I kind of got to be her patient and dental assistant at the same time; I was responsible for holding a couple tools she was frequently using! I feel very safe being treated in a communal dental clinic: the students are generally cautious, mindful, and learning from each other; and the faculty are overseeing their work, and even intervene in situations where students fall short of experience in  handling the situation, such as this tooth extraction. The senior student was adamant about numbing me up, but quite timid in prying out my tooth. Then this burly and boisterous older faculty stepped in and charismatically wrangled my mouth for five or so minutes until the tooth finally slipped out. It was like trying to uproot a stubborn tree that had been growing in the yard for 50 years. The scene was like the bloody decks of reeling in a tuna out from the sea, except it was my bloody mouth instead; and the faculty gave me the fist bump and said I did well and was strong for enduring this extraction. My thoughts dipped into a deep sadness from finally losing this tooth, and the many traumas that led to its loss; but my former wall of denial shifted into hope, in terms of bone healing from the prolonged infection, along with the prospects of a bridge, a temporary denture, and/or bone grafting for an eventual implant. I didn't have this kind of hope 5 years ago, and I am sooo stoked that Loma Linda has facilitated my healing journey and hope toward an affordable path of dental health!
    1 person found this review helpful 👍

  • 5/5 danielle W. 9 months ago on Google
    I was so scared and nervous for my child it was his first time to a dentist he needed a lot of work the staff was super nice and sweet I was an emotional wreck but they assured me my son will be fine our appointment was at 630 and we were out at 830 really fast and easy I definitely recommend this dentist !!!!
    1 person found this review helpful 👍

  • 5/5 Nicholas B. 6 months ago on Google
    Best dental school around. Students and staff do an excellent job!The students who work on you are amazing. 🤩
    1 person found this review helpful 👍

  • 5/5 Sharon D. 1 year ago on Google
    This was my first visit at the student dental clinic for my initial consultation and xrays. And am I ever impressed! The dental students were gental and knowledgeable, with their instructor nearby if needed. I will definitely be returning for my current and future dental needs.
    1 person found this review helpful 👍

  • 2/5 kameron t. 1 year ago on Google
    First day was not good. Thy didn't even get me xrays on the first day. They said I only need a cleaning. 2nd trip visit. Now they want me to get xrays instead of the first day. 3rd visit now they say I need a filling instead of telling me the first day. Now I had to go back next week for a filling and cleaning. I like doing everything all in one day instead of waiting month to month I enjoy the dentist but I just want to do everything all in one day.
    1 person found this review helpful 👍

  • 1/5 Meg M. 6 months ago on Google
    Staff unhelpful. What is going on with this administration when the schedulers are trained to say they haven't had enough staff or endodontic specialists to perform a root canal? Unbelievable, and definitely not what one would expect from Loma Linda. What a dereliction of duty of the administrators.
    1 person found this review helpful 👍

  • 1/5 Libby G. 1 year ago on Google
    Very poor customer service. Expect to be on hold forever only to be transferred then on hold again. Also make sure you know what will happen id you ever get appointment. We drove 85 miles for a screening and did not get teeth cleaning we made the appt for.
    1 person found this review helpful 👍

  • 1/5 Cancerous c. 2 years ago on Google
    my tooth removed here and ended up getting infected after finding that there was still a leftover fragment came back and was put through so many runarounds they didn't do anything for me and I left with a pack of ibuprofen that gave me from their desk went to another dentist found out that my tooth was infected and where the tooth was removed there was still a piece of fragment left in there that caused the infection and the infection spread to the rest of my mouth where I was in severe pain where I can't sleep for 3 days I don't recommend this place it should be free at the end of the day because they're getting patients for their students and both the patients and the students are paying this place is a racket and a scam
    1 person found this review helpful 👍

  • 1/5 Xtina R. 6 months ago on Google
    I've been in the process of scheduling an appointment for my son since the beginning of November. Some administrative staff is not helpful at all, rude and unprofessional

  • 2/5 Àngie R. 7 months ago on Google
    You cannot get an appointment. I have been trying for a year for my special needs son. They string you along call next month,call next month.

  • 4/5 Carolyn S. 8 months ago on Google
    The students start this week. I go here they do good work for less money. It's a dental school

  • 1/5 Chandler B. 1 year ago on Google
    Absolutely horrid place. You will certainly be over-charged if you seek treatment at this establishment. If the students don’t make enough money off of you, they get in trouble, so you end up paying for it.

  • 4/5 Crystal P. 1 year ago on Google
    Thank you for taking care of my baby very good the only thing I disliked about my experience was they don’t allow another person to be with you and your child, they have them wait outside in the blazing heat and only allow two parents with special needs kids i get it, but there’s plenty of room, allow two adults with the children not just one


Open on Google Maps

Trends



Last updated:

Similar places



Similar Dentists nearby

Last updated:
()