1/5 Nicolene V. 1 year ago on Google • 23 reviews
Intercare
rather
Inter(don't)care
I
visited
intercare
on
12/7/2022.
When
my
consult
was
done
I
was
referred
to
an
oral
surgeon
who
is
brilliant
by
the
way
as
the
dentist
U
saw
could
not
extract
my
tooth
as
it
has
a
weak
root
.
BEFORE
I
left
the
lady
at
reception
told
me
to
take
a
seat
and
wait
for
my
invoice...
I
did
so
,
on
my
way
out
I
had
a
co
payment
of
+-R780
which
I
understood
and
paid
immediately.
I
left
assuming
my
account
was
settled..
as
the
setup
of
the
hospital
is
also
in
such
a
way
that
you
cannot
actually
leave
without
paying
...
Which
I
also
understand
...
Last
week
how
ever
was
where
my
problems
started
,
I
went
to
the
oral
surgeon
who
is
at
another
hospital
(not
intercare
thank
God)
assuming
all
my
affairs
were
in
order
and
my
tooth
would
be
extracted
,also
seeing
as
I
have
been
on
numerous
courses
of
antibiotics
etc
and
I
am
in
severe
pain
which
Intercare
was
completely
aware
of
...
I
was
told
all
my
info
would
be
sent
to
the
surgeon
,
upon
arrival
at
the
surgeons
rooms
they
had
no
record
of
me
...
No
x-rays,
no
referring
email
NOTHING
was
sent
through
to
them
,
I
then
had
to
phone
intercare
while
sitting
in
the
waiting
room,
wasting
the
surgeon
and
employees
time
(
at
least
they
were
very
kind
and
understanding)
waiting
for
my
info
to
be
mailed
,
all
I
had
on
me
was
a
referral
note
with
no
clear
indication
of
what
has
to
be
done,
when
my
docs
finally
arrived
I
was
able
to
see
the
surgeon
,
who
by
that
time
could
not
do
anything
for
me
as
time
was
already
up
and
he
could
only
do
a
short
consult
and
book
me
later
again
so
happy
he
is
not
at
IntercareWednesday
morning
I
received
an
invoice
from
intercare
with
an
outstanding
amount
roughly
the
same
as
I
have
paid
on
the
12th...
I
went
to
intercare
and
they
told
me
I
must
go
directly
to
the
dentist's
rooms
to
help
me
with
my
query
of
the
invoice...(
I
am
on
a
very
good
medical
aid
,
but
I
also
understand
the
whole
co
payment
thing
but
as
I
have
mentioned
I
paid
everything
on
the
12/7..
)
The
first
receptionist
could
not
help
me
all
she
did
was
print
the
invoice(
did
not
get
the
name
but
grey
hair
and
glasses
)
she
then
called
her
colleague
to
assist
me
,
I
was
calm
and
friendly
the
whole
time...
I
just
wanted
an
explanation
as
to
why
I
received
another
invoice
when
I
already
paid
everything
they
told
me
I
owed
...
This
lady
(brown/red
head
with
glasses
)
looked
at
me
and
told
me
well
it
should
be
basic
logic
that
I
will
have
another
payment
as
my
medical
aid
does
not
cover
much...
I
looked
at
her
and
said
well
it
is
not
logical
to
me
...
And
I
still
don't
understand
how
they
can
say
I
made
my
payment
on
the
day
and
receive
another
invoice
with
an
almost
identical
amount
,
she
then
said
that
someone
at
my
medical
aid
should
have
told
me
when
I
joined
I
should
expect
such
things
...
(What
total
and
utter
nonsense
),
she
then
proceeded
to
tell
me
not
to
make
a
"scene"
and
to
come
to
her
office
to
talk,
I
went
in
and
she
said
to
me
o
I
don't
want
to
embarrass
you
but
you
have
to
paid
the
money
owed
(
I
am
aware
I
need
to
pay
I
just
want
to
know
why?
And
how
they
can
say
wait
for
an
invoice
you
pay
and
later
receive
another
1
)
the
dentist
receptionists
are
extremely
rude,
disrespectful
and
unhelpful
...
They
underestimate
people
who
are
young,
maybe
don't
look
educated
or
rich
...
As
this
particular
intercare
is
in
very
wealthy
area
...
Well
I
also
live
here
I
am
educated
and
I
deserve
to
be
treated
with
the
same
dignity
and
respect
anyone
else
does...
I
sent
an
email
the
next
day
asking
for
proof
of
claim
maid
and
ref
number
it's
five
days
later
and
I
still
have
not
heard
anything...
I
do
not
recommend
thispractise
toanyone
and
I
will
be
going
else
where
from
now
on
!
I
expect
better
from
such
an
*expensive*
establishment
.
All
I
wanted
was
a
kind
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