I have been AF's member for the last 3.5 years & i must say i have never come across such a poorly managed & maintained branch as Randwick. First of all, there was an issue with my membership. The branch manager (Alanah) signed me up to start in 3 weeks' time promising that i would be able to access all other branches from day 1 (as it was important for me due to nature of my job). But when i called her to confirm this just before my commencement date, i was told that it was not the case & she made a mistake. There was no prior communication made to me by the branch manager regarding this nor any resolution was provided to me even after calling her 3-4 times. The whole experience was very dodgy & seemed like they were just after the money. I must say, the branch manager definitely needs a lot of training in communication & customer service skills. After all this hassle, when i commenced my membership with them, the poor & incapable management of the gym was quickly evident. I have attached few pics of the gym. As can be seen, there are no sanitizers/wipes/paper towels in the gym, no place to hang the cardio mats anywhere (they're just piled up behind one of the racks), the tricep ropes are about to be snapped (they are literally hanging by few threads) & the worst thing is the existing water tap doesn't work so nowhere to fill up a bottle. I have been to many different branches of AF, but this is probably the worst branch there is. I made a huge mistake trusting their words & now i am stuck with them for the next 30 days. I hope this review helps others who are looking to join the gym & hopefully encourages the management to offer facilities to their customers worth their money.

I am embarrassed to be a part of this gym. My asthma and allergies are consistently triggered when working out here; the amount of dust and grime covering machines, windows, fans, ceiling ducts, walls etc is horrendous. The airconditioning is sub-par, the water fountain dispenses warm water, and the bathrooms are an absolute disgrace - always. Toilets are always blocked/unflushed. Yesterday all four toilets had issues; blocked, pee all over the seats and yesterday I had to wipe with a paper towel (!!) as there was no toilet paper. Also yesterday, two out of the three wipe dispensers were completely empty. The no towel no train policy is not enforced whatsoever, so wipes are needed before using any sort of equipment. I am very seriously concerned regarding the health and hygiene practices of this gym. This gym is screaming out for help.

Rude behavior, Worst customer service and Lack of communication skills. I was not visiting the gym as I had lost my father and was not in good health. They kept deducting the money from my account. I asked Alannah to cancel my gym membership, she insisted that I should freeze the membership. I agreed to freeze. Later on, when one of my friends asked me to take my membership, I called the reception to ask about the procedure for transferring the membership, they told me that it cannot be done online you will have to visit the club. Yesterday, when I visited the club with my friend for a membership transfer, the girl in the office told me that on transferring the membership, he cannot use the same key that I was using. I was asked to buy a new key and then she transferred the membership. I was also told that the membership should be in the same club and after a month he will be able to use the other club. There was no refund of my key amount. Finally, I wanted to ask for a receipt or a mail about a successful membership transfer, so she asked me to wait outside the office. After waiting for a long time, she opened the gym door and asked me to leave the gym for no reason instead of giving the proof for membership transfer. She really needs a lot of training in communication and customer service skills. Today, I received one message from anytime fitness that my membership has been frozen from 22/10/22 to 13/01/23. They are cheating us. I hope this review will help others who are looking to join this club.

Updated: Taking back my last review. Gym is in top shape now. I hope going forward the gym staffs keep the place and its equipment well maintained. Old review:This gym is holding it together just like a bandaid. The state of the gym/it's machines is terrible just like it was a year ago. The management seriously needs to step up! Anytime Fitness in a area like Randwick can do 100x better.

The gym is actually quite nice and well equiped, unfortunately I had to step back from the contract and used the cooling off period (signed up Thursday and cancelled Tuesday) , all according to their terms and conditions. I even went into the studio the next day to confirm that they received my cancelation and was assured that they did. Nevertheless, I got charged the membership fee 3 days later. Very unprofessional.

I joined this gym and then cancelled within the 7 day cooling off period as it was too far from my home and parking was busy. This was two months ago. To this day I am still getting emails from Anytime Fitness for overdue fees. I have sent so many emails back asking for my account to be cancelled, as per my legal rights under the contract. If this continues I will be reporting to Fair Trading. Completely unethical conduct - honour your contract AF, and allow people to cancel within cooling off without charging their account. DO NOT join this gym.

I've been instructed to send an email in order to cancel my subscription one month prior to the date that I neednto leave. I did that and now, almost a week later, not even a confirmation that my email was received. I tried calling, I tried email again, I tried instagram and no answer from this staff. They are very happy publishing storied and trying to get new clients but if you are a client already they won't even bother to answer you. Poor customer relation.

I had a terrible experience with the gym. I cancelled my plan during covid (within 30 days notice period) and when the gym returned, I was half charged a month and then fully charged for the next months for Randwick. I was charged $134 in total to cancel my membership even if I have informed in within 30 days notice. They were quickly and intense/ annoying to request the payment when they thought I was missing but when I proved they were wrong and charged me inappropriately, they stopped to reply. Easy to get into and hard to leave the membership. Seems easier to make a complain with Fair Trading than having my inadvertently charged money back.

Its an okay gym, but you can't have the leg extension out of order for that long. Additionally, ropes are falling apart and the positioning of some machines, especially the pulldown in the corner of the gym is horrid. This gym definately needs maintainence, Pretty embarrasing as an anytime franchise.

Lovely gym!!! Just like all the anytime fitnesses, this gym has a welcoming environment and is well maintained. The show stopper of this gym is the staff and the kind hearted nature of their assistant club manager Aaliyah. She hasn't been there for very long but she is such a light!!! She gets you motivated and pumped up for a great workout!!!! I hope to see her more often. Love your work!!

The welcoming in gym is great. All working staff ,trainers and managers are very helpful at all times. Gym is very comfortable fit with all equipment I need for training. I am very happy to continue training in this gym.

I've just joined Anytime fitness in Randwick, first impressions were so good, everyone was so nice and welcoming! We got set up with a PT named Matt and he was so nice and helpful. There is such a nice vibe around the gym, everyone is so friendly.

Amazing gym! The culture here is amazing and everyone is so friendly. The equipment and facilities are also so new and great

Just signed with Valentina very lovely girl. I love training here, and I like the vibes

In town at the Childrens Hospital with my crook son, the staff were great as I needed to attend the gym and my fob was 600km away. They showed me around and enquired through my session if I needed anything. Most helpful and totally recommend. Thank you

The people who work at the Anytime in Randwick are so friendly and always say hello and goodbye. Their encouragement and positive attitude helped me stick to my work out goals and now I’m going regularly to the gym.

Best gym I have ever been at. Spotlessly clean, great equipment, friendly staff and clients. Access facility a great advantage. I would heartily recommend this gym to anyone in the area looking to join a gym.

Anytime Fitness is the most friendly, inclusive gym that you’ll ever find. The staff are efficient, professional and incredibly welcoming. The equipment is well maintained and if something requires maintenance, Alanah is on the case, (she’s the fabulous little ray of sunshine who manages the centre). The atmosphere here is also great…it’s not a gym where people stand around, look at themselves and flex. It’s a gym where people give you a friendly nod and get on with their workout. You can engage the help of a Personal Trainer or an Exercise Physiologist to get the most out of your gym sessions or just workout on your own.Anytime Fitness Randwick is a great little community and it costs less per week than 4 take away lattes!

The freedom to go anytime is what make me rate it 5 stars. The gym is not that big and the equipment is a bit old/consumed, but overall, if you go during evening time like me, you can workout without waiting to use machines and equipment. Also, the opportunity to go to any other Anytime gym in the city if you need, it is another plus.

I love this Gym It's like a lighthouse over Randwick The Manager and Staff are nice, nice & nice Very quick to respond to membership pause requests

gym was whack as. barely had any equipments and machines. gym goers are rude too. don’t recommend

Might be small but makes up for it with super friendly staff!!! The vibe is always immaculate. Highly recommend getting some training sessions in with Liam the PT. He's amazing! Super knowledgeable and importantly always fun and positive!

Worst AF gym I've been to, out of many across Canberra, Wollongong, Sydney and Southern Highlands. As others have mentioned it's extremely poorly maintained and the equipment is old. There are only 3 squat racks why? It's a small gym but I've seen small AFs that use the space a lot better.

A good gym but on the smaller side. Roof is short. The changing rooms and shower areas aren't as spacious.

Since i became a member it has change management for the better, dealing with Alanah is a pleasure she is very helpful and friendly, you are always greeted with a smile by the rest of the staff also, it is good to have female management, it accommodates a nice environment to train in! and a the music is normal which is great, I listen to all types of music but some of the gyms i have trained in play music that uses disgusting lyrics 24/7 creating an uncomfortable environment. i would recommend Randwick Anytime fitness Anytime.

I only visited this anytime today because I wanted to get a workout in before heading to the beach. So I'm not sure if this reflects well on the regular condition of the gym. The equipment is quite old and some machines could need some maintenance. The "no towel no train" policy is not enforced even when staff is on-site. It's a bit unhygienic that majority of the people train without towels, don't sanitise it and jump back and forth between multiple machines without putting weights away. I feel the gym has potential but it needs a bit of a makeover.

I decided I’d prefer not to renew my 18-month contract with Anytime Fitness Randwick so I could join the gym at work. I emailed five months before the end of the contract and signed the relevant paperwork allowing me to exit. Nearly two months after the contract ended, I check my bank statement to find Anytime Fitness Randwick was continuing to bill me. I asked them to please stop and to return my money. It is now August, and despite multiple requests, they have not. I took pains to give this company plenty of notice to end my contract and maintain open, clear and polite communication. But honestly, enough is enough. No apology has been offered for what has been at best incompetence, and at worst, a crime. Please, for your own sanity, do not sign up to this gym, run by people who genuinely have no care for their customers.

Super friendly staff and great facilities. Very welcoming community since my first session here. Well spaced equipment with ample free and fixed weights. Highly recommended and better than many other anytime fitness facilities I’ve trained at.

Staff are fantastic, always very welcoming and try to accommodate members as best as possible. Hard to train at peak hours due to the size of gym, would love to see a expansion of the floor space as originally planned and a weighted ab machine implemented. Overall feel it's a good gym to train at with a few improvements needed that would make it even better.

I had a very pleasant and positive experience here, the staff Sam and Alanah were super friendly! The gym has great equipment and is very hygienic/clean. Will be back again.

I recently joined Anytime Fitness Randwick and the girls Alanah and Valentina were super helpful in getting me back in the gym. I am currently training with Eleni who is very knowledgeable and is pushing me to reach my goals! Highly recommend this gym! 😊

The nicest people I know. I wanted to look for a gym where I looked forward to going to and this is the one! I’ve been to a few anytime fitnesses and this one has the friendliest people with awesome advice and great range of equipment. Highly recommend joining. Alanah will look after you!

This is a real gym and caters for everyone- beginners to hardcore. I drive 30mins each way to train there because I'm guaranteed an awesome session every time , plenty of room even during pick hours. I wish I lived closer to this gym... I'd be there twice a day ! equipment been recently upgraded , amenities are fabulous and great atmosphere. I definitely got value for money on my membership.

Recently joined Anytime fitness, great place to train; very clean and friendly staff and a good amount of equipment. Highly recommend it.

Just signed up! Great gym, has everything I need. Daniel got me signed up, he was super friendly and helpful, made the whole experience easy

Such friendly staff, love it here! I got a really nice support from a very cute blond staff I think his name was Daniel, thanks for a lovely costumer service

Amazing team. Club manager Daniel signed me up and showed me all the machines. I’m very new to gyms so this was such a relaxing and not confrontational process! Couldn’t be more happy!

I started at anytime Randwick after relocating to Sydney's eastern suburbs from Dublin. After seeing all the fit birds around I decided my beach bod just wouldn't cut it. So far I've lost nearly 10kg and am looking ripped, I also have a new girlfriend who I met at the gym. Big thanks to the whole team for helping me change my life!! Wesley O'Walker.

Anytime Randwick is hands down my favourite gym to go to! The staff and personal trainers are always super nice and welcoming whenever I come in, and the gym just has a great vibe to it (and a fantastic view from the cardio machines too!). Special mention to the club manager (Daniel I think his name was) for being so friendly and nice to me and going above and beyond to help with everything I needed at the gym! can’t wait to come back! ☺️☺️