Thank you to Michelle in imaging for great service and support during a steroid injection .

My husband came into Bishops Wood hospital for knee surgery. The experience and care by all medical and auxiliary staff has been magnificent. He has been so well cared for in every respect. All staff friendly and courteous. Thank you everyone. J Lee

Staff very caring and helpful during my recovery from hip surgery. Mr Smith, my consultant was so understanding with my pre op, surgery and aftercare. He came everyday to check on my progress and, although a painful procedure, I wasn’t allowed to be in any pain.

I am very happy with my care at Bishops Wood Hospital. Your staff are a credit to the Circle Group. They are professional, courteous, kind and friendly. Mr Sarin (my surgeon) is a wonderful and caring person. All the staff are magnificent. Well done Bishops Wood

Arriving to be treated for ovarian cancer was very daunting but I have consistently been treated so well and always with dignity and respect. All of the staff are super knowledgeable and very, very kind and caring. And it starts at the front desk. Beyond impressed.

Bishops Wood Hospital continues to provide an excellent service. A professional and friendly service was provided to me by Josephine in the Radiology Department. She was very efficient, made the mammogram as comfortable as possible for me and she checked regularly about how I was feeling.

All staff were very kind and were informative and thorough. I was reassured throughout. It made having surgery much less daunting.

I had surgery at bishops wood hospital and was impressed by the genuine care and kindness I received. The anaesthetist was great and his colleagues like Ash in theatre and Georgio in recovery made the whole experience calming and reassuring too. Surgeon, mr vedi, already has a great reputation and then the staff here all make it ultra pleasant. The nurses were all caring, intelligent and my only negative comment is the food is really not very thoughtful and could be improved but we don’t go to the hospital for food.

I had an operation here yesterday and I have completely overwhelmed by the EXCELLENT treatment I received. Every single person I encountered was charming, kind, caring and just brilliant at their job. I would particularly like to commend Dennis who cared for me post operation and through the night. What an incredible person and nurse he is. I was nervous about my op, and being on my own felt a little vulnerable but was really CARED for and that was an incredible feeling! It was more like a hotel stay rather than invasive surgery! Didn't know hospital experiences could be like this, have never in 52 years had such a positive caring experience. Thank you also to James the anesthetist who made me feel at ease, my surgeon Doctor Prabhudesai and to be honest every single person I encountered. Dennis deserves a massive pat on the back and more, a huge asset to this hospital.

Josephine, Su & Dr Nair were very professional and super reassuring Excellent staff that are incredibly sensitive with patients

Wonderful hospital, friendly, professional and caring staff. My entire experience from initial consultation to my surgery far exceeded my expectations. You feel that people genuinely care and have time for you. Special thanks and mentions to my consultant, Mr. Jay Smith, the physio team (who answered my endless questions) and the nursing staff (thank you Agnes and Mihaela for the care and kindness).

I can't fault anything about my short stay at Bishops Wood Hospital. Everyone made me feel very welcome and at ease. I highly recommend the Circle Health Group. My experience was fantastic!

The staff, all staff. were extremely attentive without being overwhelming. They explained what they were going to do and why very clearly. They were very reassuring and made you feel completely safe and confident. I couldn't recommend the experience highly enough.

I had surgery at bishops wood hospital everyone there was so friendly and polite. I had a nurse called Mihaela she was really friendly to me and we had a good laugh. before the surgery she made me feel less anxious. Mihaela looked after me well and so did the surgeons to.

Found my experience to be good, from walking in to the hospital until leaving. None clinical staff were friendly, polite, and professional. Clinical staff were very caring and explained clearly about my procedure. Thank you

Good morning, I had a small surgery today but the wait was to long, as my appointment time was at 7.30 am and I was helped by 10 am. As the nurse over there told me that all the doctors and nurses come by 8 am and then they start to setup everything bur then it does not make sense why patients need to be there so early. This is not professional

BEWARE of the reviews - the service at this hospital during the DAY is very good - we have found the oncology nurses friendly, informative and supportive. If you need to be attended to during the NIGHT you are going to experience a DIFFERENT standard altogether. We have been attending this hospital over the past two weeks for my husband's treatment and have had a really mixed bag which has, unfortunately, included a couple of terrible nights - last night in particular was really awful (23 October 2022). Horrible experience from arrival to leaving - the nurse did not want to let us into the hospital via the most convenient entrance, did not introduce herself, did not show us to the treatment room, did not greet us at all, did not answer questions readily, did not check on my husband during his treatment, she just walked out of the treatment room when she had finished the treatment and did not even bother seeing us out of the building - shocking. The absolute worst bedside manner I have ever had the misfortune to witness - in fact, there were no manners at all. I would have thought that manners and a friendly disposition, apart from qualifications, obviously, would be one of the first prerequisites for a nurse looking after sick, vulnerable people attending a hospital, in particular at night when they are particularly fatigued and fragile.

I went to Bishopswood on a Sat for a consultant appointment with Dr Chauravorty, he made me feel very at ease and listened to my concerns and I also had a ultrasound and mammogram done on the same day and the lovely lady that did this was called Josephine Wain, she was very kind and was also brilliant at her job. I would highly recommend visiting this hospital as the staff are great.

Very friendly doctors and nurses. Clean and tidy hospital room, first time i have this good experience. Very recommend to choose this hospital. Very thankful for all Doctors and Nurses

The treatment and service I received throughout the whole procedure was fantastic. I have no complaints. I was treated with dignity and respect from the consultation period to leaving hospital after my operation. If asked I would highly recommend Bishopswood Hospital.

I recently had a total hip replacement at Bishopswood hospital. Every level of care and treatment has been outstanding. Far too many names to mention but literally everyone deserves credit. I felt safe, secure and well looked after. Nothing was too much trouble for anyone and I feel confident on my road to recovery.

Very nice experience. Staff extremely friendly and helpful, doctor whom I had appointment with was approachable and wasn't rushing, asked questions about my other conditions, not related with the subject of this particular appointment. The facilities are quite modern and clean. Much nicer than any other hospitals I've been to.

Wow, just wow! I was admitted for about a day here and the service was nothing short of exemplary. The staff here are kind, friendly and exceptionally professional. My procedure was delayed for many hours, however, I was kept updated and given clear reasons behind the delays with options on the next steps. 5 star treatment all the way. Side Note: Went through my PMI, Vitality which was a real pain, since every step of the way through a treatment they want to give you their blessings to take the next steps. Axa was so much better and hassle-free when I had to use them for a similar treatment a few years ago. All it took for them was a single phone call. With Vitality, I've had to go through about 5 phone calls each averaging around 30-45 minutes. Vitality should be paying me for my time and helping them with their admin.

Treatment was excellent in every way but marred by the accounting. I spent £26k self funding on a bilateral hip replacement, couldn't make my final check up so rebooked it to find I was just outside my 6 months and they charged me £210 for a nice chat. I thought this was very petty especially as they never mentioned is was chargeable.

The staff were amazing on my visit

It’s a very good experience good service, great staff

I had to be admitted to this hospital for 5 nights. I can’t complain about the staff. However for 3 nights the radiator in the room didn’t work and to make matters worse the radiator made a very loud noise and was vibrating. For 72 hours I didn’t get any sleep but this didn’t matter to the senior management as it was my sleep that was getting ruined for 3 nights whilst they slept peacefully- pretty selfish for an industry that specialises in taking care of the sick and venerable . Sad fact is this was not an NHS admission but private where by the health circle made over £6000 of profit. Despite being ill and coming for medical care and recovery the inundated facilities at Bishops wood hospital will make you realise that even the hospital in Gaza have better facilities than this hospital. The blame lies with the CEO of Blue Circle as he charges top premiums to patients but provided private rooms whereby basic amenities like radiators don’t work and with such nuisance noise throughout the night that no one gave two hoots about a care where they are charging me over £6000. Sadly no shame, as if this was a hotel the management would have had to offer accommodation for 3 nights as recompense to a room that was not fit for a patient. I have formally wrote to Blue Circle CEO and expect a full refund to these 3 days that have been formally reported to the hospital director who sadly has not offered any compensation but on the contrary and in a shameful way are trying to charge me for medication. Sadly as a patient not have I only endured an unfit room for a patient, but getting ripped off in this abhorrent manner. If Circle health had ensured that the room was maintained for a patient in line with hospital protocols then we would not be at this juncture. The ceo and hospital director will earn hundreds and thousands of pounds at the demise of a patient that had his sleep ruined for 3 nights without any heating!! Abhorrent and disgusting behaviour by Circle health group. I expect a full apology and full refund for these 3 nights . The noise and malfunction and the radiator was reported to the director at the hospital as I still have a recording. Its is unfortunately that when it come to taking money they are like hawk and taking your credit card details making sure the that Blue Circle does not loose even a penny, and yet that took full advantage of a patient because they didn’t invest in maintenance and I had to pay the price literally with money and my health. Unless compensation is forthcoming l will have no option but to ask my solicitor to start proceedings.

I had a private room, everytime someone, ie medical staff wanted to speak to me or do anything medical they knocked be fore entering the room. I was regularly ask ed if I had any questions or needed anything. Overall my treatment was impeccable.

Thanks to all the staff for making my procedure (carpal tunnel release) almost a pleasure. All were smiling, caring and very positive. I am due back in two weeks to have the sutures removed and know that the smiles will still be there. Mr Al-Hadithy made me feel very at ease the whole time and at no time did I suffer any pain. Christine and Lynn were the nurses who took care of me superbly. I can wholeheartedly recommend Bishops Wood for any procedure. Thanks for all you did. Tony

Dr Khoo and Josephine are fantastic! Caring and also incredibly detailed. This way you know what to expect and when. Not sure an injection can be fun. However, they have great personalities that allow you to make the best of it 😊

Lovely hospital and amazing staff. No waiting around and the staff are super friendly make you feel very comfortable. Big thank you to Josephine was amazing and made me feel very comfortable. Also a thank you to Dr Nair.

The new make over of the outpatients dept is very nice visually but just about the most uncomfortable waiting room I have ever had to sit in. I have used this hospital since it first opened many many years ago and never have I been so uncomfortable as I was this morning. The chairs are no better than I would expect to find in a bus station or worse. They were obviously chosen by some designer who had no idea what he or she was doing with no thought for the patient whatsoever. You do not even warrant one star. Appalling. Numerous other people were also commenting on the seating.

I had to have an MRI with contrast today and being needle phobic, nothing was a problem for Josephine & Kishore. Both were absolutely amazing with me. Always making sure I was ok when my veins decided not to play ball and they could see I was nervous and anxious. They were so wonderful, caring and lovely. Highly recommend Bishops Wood Hospital and if you get Josephine & Kishore, you will be in great hands.

I had total hip replacement here. Care from the start was excellent. My Consultant and his PA, ward staff, physio's were all superb. Nothing too much trouble. I recommend without hesitation nor reservation. Very clean, good food always treated with dignity and respect. Thank you all

My experience having a knee arthroscopy couldn't have been better. The staff were kind, efficient, professional and inspired total confidence in their ability to care for me. Everything ran to schedule, which allowed plenty of time to relax before going home. I am self funding, but wouldn't hesitate to have further treatment at Bishops Wood.

Organization was superb and covered all necessary functions. The ward areas were bright and clean and the nursing staff were attentive and friendly. Waiting was minimal and the cataract operation was handled swiftly and with virtually no discomfort. I was very pleased with the whole event.

Have been treated by Dr Khoo twice now, and it has been a pleasure both times. He has given me steroid injections for arthritis I’m my thumbs. He has a charming, easy manner which puts you at ease immediately. He is extremely efficient, and so quick with local anaesthesia followed rapidly by the steroid that you barely notice the injection is done! He chats to distract you too. I was literally there for 5 or 6 minutes! The results have been wonderful, and each thumb has been pain free very quickly afterwards. Josephine, his nurse, was also charming, and helped to make the process free and easy. Highly recommend

Very good hospital all the staff very caring. Nothing was to much trouble. Had a total knee replacement funded by myself . Excellent consultant and only waited four weeks

Some very professional people work at this hospital. I was there for a procedure involving a lot of post op pain, looked after so well by nurse Virginia Lily, probably thje best nurse I have ever encountered. Comfortable facilities and great attention to hygiene and safety.

I attended the hospital today for an MRI scan. From the minute I arrived, the service I received was impeccable. The scan was carried out by Josephine and Kish who were absolutely amazing. So kind and helpful and put me at ease. They were very friendly and welcoming which made my experience as pleasant as possible. PS. They have great coffee!! 😊 Thank you guys x

I came for an MRI scan on 24th September and could not have been treated any better. Josephine and Kish were very tentative and warm, caring and considerate. I was reassured at every step of the way. Amazing place, people and service.👍👍👍👍👍

I would highly recommend this hospital and staff. I had a recent visit with an urgent health concern, I was referred to Mr Arunmoy Chakravorty- he was extremely professional, kind and empathetic to my concerns. After further tests I immediately had a follow up appointment, where Mr Chatravorty took the time to explain fully my results, and I was given the opportunity to ask any questions. I was seen promptly at my appointment time, and I found all the staff that I met were very respectful, and calm, which made the whole process a lot less stressful than it could have been, I felt that all the staff went out of their way to make me feel comfortable and at ease. The hospital and waiting areas were very clean also. What a brilliant team of amazing health professionals- thank you so much.

Lovely,caring staff. Friendly and they did everything they could to help me relax during the procedure. The Doctor was kind, reassuring and also did what he could to help me relax. The reception staff were warm and welcoming and very helpful. Altogether, everyone did what they could to help me.

I arrived early for an MRI and didn't have to wait. Josephine and Kishore were welcoming and total professionals. They made sure I was comfortable and provided headphones, so I could listen to music during the scan. Time flew!

I have been attending Bishops Wood Hospital over the past 6 months, following a knee injury. All of the staff including receptionists, consultant, physio and nurses etc have been attentive, knowledgeable and understanding throughout my treatment. The facilities are excellent and I could not have asked for more in aiding my recovery.

Very helpful and friendly staff put my mind at ease despite me being nervous about my operation. All staff gave me plenty of their time to talk about the proceedure. The facilities were clean and comfortable.

The best service & experience I have ever received for an MRI scan. Susan was brilliant in booking me in asap for an urgent appointment and provided all the necessary information. Kishore & Michelle were exceptional in their friendly & welcoming manner in conducting the scan. I was resassured and treated with the best care & professionalism. Thank you all!

A very comfortable and reassuring experience. All the staff were very attentive and kind and professional and put me at ease throughout. I felt looked after and kept in the loop so that I understood my procedure and each step, the only exception being no follow up with the consultant surgeon afterward the operation itself. My nurse Mihaela was especially accommodating and nothing was too much trouble, she was ace. Thank you! 🤩

Staff were great, operation went very well. The room I was in (507) got incredibly hot during the day and lasted throughout the night, making my stay sweaty and uncomfortable. An aircon unit was provided but the exhaust pipe would not fit through the limited opening of the window so the heat would feed back into the room. A simple wall mounted fan would’ve improved the situation immensely.

My clinical care was excellent (and met my expectations). However, 2 weeks later I received a parking fine for having parked in the car park which I successfully appealed (after sharing the appointment and discharge letters). In the response they stated: "All motorists must register their vehicle registration number on the console inside. Please ensure that when validating your parking you have entered the full and correct vehicle registration number. This will prevent a PCN being issued." What console are they referring to? Neither mention nor form for parking was given at reception on either of my visits. Can the Hospital please ensure that patients on arrival are properly informed? Getting a parking ticket and having to share sensitive information to appeal is a form of harassment frankly, especially when you are recovering. Update: 21/6/23 Thanks for your reply. I did not see the signage, nor did I see any pay or display signs or any tickets on display in neighbouring cars (which is what most people look for). And neither was I informed at reception when given the medical forms to fill in (on both occasions). So again, can the Hospital please ensure patients are verbally informed?

Came in today for a procedure at Bishops Wood Hospital. To have a friendly greeting from the lady at reception. All on time I was taken to a changing room everything was explained. Extremely clean & spotless. My procedure was done, everything explained through out as I had a local anaesthetic. The care was five ⭐️ I was quite nervous ! Thank you Mr Myers & all your team were brilliant.

My mother came for cancer treatments after we been in France, USA and Dubai for opinions. We found this hospital is the most caring, friendly and professionals. Dr Nihal shah oncology, Mr Babu surgeon and nurses Sylvia, Tara and Lydia they were wonderful nurses. Than you all for your help and care. Special thank you to the wonderful translator Mina Makram for his support, help and courage, my mother still talking about him and his honesty. I just recommend this hospital to one of our family members. Again thank you to Bishops wood hospital 🇰🇼🇰🇼🇰🇼

I was very impressed by the care I have received from my in patient stay at Bishopswood Hospital. The care I received was excellent in all aspects, I found all the staff to be friendly, approachable and knowledgeable. I retired as a Senior Nurse nine years ago and couldn’t fault the care I received thank you to all staff

I recently spent a day at Bishops Wood hospital for my hernia repair. I was very pleased with the excellent service and care I received. My special thanks to Mr Sarrin, Dr Shah and the rest of the team. The hospital was described as “a small family” by one member of the team. I think that says everything. Thank you. Ramnik Thakrar

Friendly staff and great experience. I knew exactly what would happen throughout my stay, consultant was very clear and have me time to ask questions and post surgery care so far has been great. Very well organised and it seems like the team there all work together which you don’t see in many medical settings. Couldn’t fault it. Thanks to everyone.

Went in last night for a nerve root injection and could not have been happier with the service provided. All staff very efficient and professional. I cannot remember all the staff names, apologies, apart from Dr Ravi who undertook the injections. Hopefully, I won’t need to return, but should I need to, I know I will be in safe hands.

I needed a steroid injection into a deep hip muscle and I was extremely anxious about it. I had avoided having it done for years. I shouldn't have worried. Dr Khoo and Michelle at Bishops Wood were very reassuring and gave me confidence. They carried out the procedure swiftly and I felt almost nothing. I was astounded when they told me it was all done! Thanks to Dr Khoo and Michelle, I have lost all my fear of having the procedure repeated should the need arise. I would have no hesitation in recommending them, and the hospital.

I was under the care of Sunita for my physio. I was extremely happy from my very first appointment. I have had physio before for a different injury at a different hospital and can honestly say I would not go anywhere else should I need physio in the future. A very nice and caring physiotherapist.

I was under Mr Jay Smith and my total hip replacement went very well under his guidance and he has a very caring nature and always took time to explain how important the post care is. I found from the moment I entered the hospital, everyone was caring and service with a smile. Post surgery physios in the ward were excellent as well as after my discharge I was under the excellent care of Tighish, Senior Physio. She is absolutely brilliant and was very caring about my progress and making sure I was doing my exercises correctly. On discharge she made sure I knew how important the exercises were for my future progress.

Was treated with utmost care and courtesy by all members of staff. Treatment was performed with kindness, compassion and professionalism. The rooms were comfortable and bright. My dedicated Chemo Nurse Caroline made my experience easy and painless. The whole team on Pinner Ward were amazing and I will remain grateful for the care I received over the last 5 months of treatment.

I had an operation on my thumb which was very painful. After the surgery I had physio with a wonderful physio named Julia she was absolutely amazing, with patience and loving care she helped me so much and now all thanks to her I am out of pain and can move my thumb like I never thought I would be able too. Thanks again to her, and all the team at Bishopswood who were all amazing.

Everyone at the bishopswood hospital was amazing on the whole the team were excellent I have every trust in them

My experience at Bishopswood was 5 star+ from start to finish. Reception staff were really helpful and kind, and the nurses you meet greet you with a smile putting you at ease, and this includes the super night staff. They are very professional and empathetic along with being hardworking and nothing is too much for them. The Physios were really knowledgeable and drive you firmly but gently to achieve your targets. The kitchen staff were simply amazing too, nothing was a problem for them. Mr Naique my consultant has been absolutely fantastic I have already had one knee replacement by him and his team a short while ago, and this second procedure looks like it will be equally as good. I am absolutely thrilled with the whole experience.Regards to you all and a with a big thank you.

I am Phil Miller and came for a hernia operation on 27th Jan and can honestly say that the operation and treatment I received from the surgeon Dr Babu and the nursing staff as well as the catering staff was as good as it gets. You are made to feel comfortable and relaxed throughout a day which to put it bluntly nobody is looking forward to. Look forward to seeing you all again for my return checkup

Great service as always, with Dr White & nurse Michelle who was super friendly.

Very attentive staff , rooms and service were very good

Wonderful friendly reception staff. Very quick and efficient. Everyone I saw had so much empathy and put me at ease. My Consultant Mr Babu was amazing, very reassuring and kind and explained everything as it was happening as did the amazing Nurse Josephine and Dr Nair who looked after me also. I’ll be forever greatful to them all 😊

My nan had her hip replaced here. She says thank you very much very nice experience.

Recently had brachytherapy seed treatment as a day case at Bishops Wood Hospital. All the staff I encountered at every stage of my journey from pre-op assessment to the on the day procedure and care were excellent and made me feel very reassured.

My overall experience as an inpatient for a surgical procedure at Bishops Wood was exceptional. I would especially like to thank my surgeon, Mr. Majithia, and the consultant anaesthetist, Dr. Elgar, as well as the theatre, ward, and pre-operative assessment staff, Lynn, Cristiana, Zara, Zola, Christine, Roy, Janet, Ferhana, Khushbu, Katie, Zeniada, and Emma, for their compassion, understanding of my needs, and the special treatment they offered me! Additionally, the main reception staff's greeting was outstanding. Bishops Wood is a highly recommended hospital because its team covers your needs for your treatment with special attention and high standards of compassion and care!! Thank you all so much!

Service at the hospital was very good