Zero stars if I could. Robbing patients and parents blind by this nebulous facility fee which they have skirted along the line of legality and certainly crossed the line of ethics by getting licensed as a hospital-based clinic by the state. Another abuse of power by a large hospital entity. There is no added ‘hospital’ benefit to seeing there doctors in these ‘annex’ sites aka this is no more a hospital clinic than your local private doctor’s office. If your child requires admission to a hospital, rest assured the ambulance is being called and they will be transported to the nearest hospital and you will be paying the fee for that. A facility fee charge was designed to pay for costs that a doctor who does not work directly for the hospital incurs for the hospital when using their facilities to treat their patients- OR room charge and staff, medical equipment and maintenance charges, PACU care, etc. It was not designed for standard clinic visits and is essentially in this scenario is double billing. The hospital has already negotiated on behalf of their employed physician a global fee for an office appointment which is based on the level of visit (complexity and time spent with patient.). This global fee is to cover physician cost and their overhead (additional staff, office rent, etc.). When billing a facility fee and also this physician global fee for their employed physicians, the hospital is getting paid twice for the same costs, without additional benefit to the patient or our health care system at large. In fact, this kind of egregious and unethical billing practice contributes to the astronomical cost of health care in our country and those costs are being passed along to the insured while cutting out many who cannot afford such high costs of medical care. I can’t believe this practice is being tolerated by patients and by our state bureaucracy. I will support a local private practice when I can but acknowledge that Children’s has a monopoly on many pediatric specialties, allowing for little choice in the matter by the vulnerable who depend on them most for care. Shame on you, Children’s Hospital. An easy google search shows your CEO’s salary ranks consistently in the top 10 highest in the country at over $1 million while you pass along these bogus fees to your patients.

The surgeons here are very professional and knowledgeable. Our child recently had surgery and we were impressed with the care and attention to details the hospital provides to children.

If you need a hospital for your child this is the place to head. Great doctors and staff. All around great experience for our son's surgery

The service was mediocre. The 3 minute x-ray costs $516. The 7 minute Ultrasound costs $489. Because they claim that even a simple doctor visit in a clinic setting is a Hospital visit, insurance covers very little of it. They even charge a hospital facilityi fee for the follow up video consult. Outrageous, deceptive pricing, mediocre attention, it adds up to an "avoid at all costs" rating. Do Not Go IMO

When I came in to get my blood drawn, the person drawing my blood was on a phone call with an auto shop. It was super unprofessional and uncomfortable. I was nervous because I hate needles and this guy was just on the phone and didn’t even speak to me.

Nope nothing to worry about thanks.

Randomly closed on a Monday with no notice or reason? Very strange and confusing for sick kids in need especially when our appointment was SCHEDULED for this date. Kept my kid home for the day and took off work thank you for extra stress and poor communication Seattle Childrens, won’t be scheduling follow ups here. Poor management.

If I could give more stars I would totally do it. Everyone was so great with us and our 3 year old daughter. AMAZING!!! This was her 3rd surgery. I'm very pleased as to how everything went. Thank you everyone who was involved in her surgery. Dr. Ettinger and all the nurses, I would hug you through this post if I could. THANK YOU ❤️.

I called the nurse line to check if my child can be seen in urgent care where I could not secure an appointment. I was asked to come in and advised might have to wait. I was there in 20 minutes and the front office was rude to tell me the nurse won’t say that. I could not believe I was accused on lying and took my child to another hospital.

Cafe corner Starbucks is not a Actual Starbucks. I ordered a pink drink for my daughter and asked for light ice and they showed me a sheet that said I would get less drink because of it. I could not believe they did this. I strongly feel if they are NOT part of Starbucks they should NOT use the name to advertise because it’s false advertising and gives Starbucks a bad rep!! I won’t be buying from them again!

0 or negative stars if I could. The calling center was a mess. Arrived 7:30 for PT appointment for my daughter; the receptionist was slow and confused and told me they could not find our information the system and we had to go home. Can’t believe there exists such a health care system under the name of Seattle Children’s.

My daughter had to have a ganglion cyst removed from her wrist, and this facility has been wonderful throughout the entire process. At her first consultation, they advised we continue to watch it and monitor. As it got more painful, I was able to share photos through MyChart as follow-up, and they advised a follow-up appointment. At the follow-up, we discussed surgery. They were very intentional and diligent with the recommended surgery approach, and I appreciated we didn’t immediately jump to surgery. She had surgery today, and the staff was extremely patient, kind, and overall awesome. We had all information needed prior to surgery, and they happily answered any and all questions. My daughter felt so comfortable and supported throughout the entire experience, and appreciated how they made her feel comfortable with blankets and all! It was also clean and I felt safe during this unprecedented time (pandemic). Dr. Steinman and staff are amazing! Thank you!

We drove 5 hours to see a specialist to be seen for 5 minutes and told to come back for an ultrasound to confirm if there is anything wrong with my son. There was no attempt to schedule the exam the same day knowing we live out of town and had the appointment scheduled a month previously.

My sons (ages 1 and 4) went in for adenoidectomies. The one-year-old received ear tubes as well. I am so impressed with how smoothly everything went and the professionalism and care exhibited by every person I came in contact with. The whole staff was thorough, kind and helpful. The facility was so nice. I am grateful it was such a pleasant experience.

My daughter just had ear, mouth, and nose surgery 2 days ago. She is recovering well. The staff was amazing and took their time to make us feel at ease. Thank you Dr Ryota, RN Cristi K and the rest of the staff that was involved in my child’s surgery.

You make an appointment for 7 and the doctor hasn’t yet showed up after an hour Defeats the whole purpose of making an appointment

appointment based urgent care. saw my kid, super kind staff. easy process and vending machines! my kid actually had a great time weirdly enough

The staff were more than helpful in every way possible. kind, calm and respectful of our needs

Such a worse clinic. They took a lab test for my daughter on the 5th of may for which we already paid, it's more than a month now they didn't give the result. Every time we call they say 1 more week you have to wait, it's in the process. What nonsense is going on. How can they be so irresponsible? This is about a child's wellness. They could have refused in the first place. Such a bad medical system.Worse! Worse!

My son had a mystery fever that was lasting over 5 days, we were seen at children’s urgent care and we had such a great experience. The check in was super easy, they offered me snacks and juice for my 15 month old (panicked me left without the diaper bag) and they were fine with him roaming around. The nurse was great, she was super straight up and I REALLY appreciated that, she let me know what my son could have, why he could have picked it up, and what to do, but she made me feel really confident and gave me all the tools I needed to get him better fast. The nurse working with us even sent in a different nurse while she was seeing other patients so we didn’t wait too long without seeing someone. The doctor was great, she was so sweet with my son and we made judgement calls together on what we wanted to do to figure out why he was so hot even with medication, I just felt like a really good parent after taking my son to children’s, I learned a ton and really felt respected by the entire children’s team from start to finish.