Featured Reviews


Frequently mentioned in reviews: care (64) Portland (27) staff (26) veterans (20) hospital (19) good (16) health (16) system (15) time (15) people (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Oahi B. 4 years ago on Google
    Your good to go if all you need is vitamins and a blood pressure check !
    10 people found this review helpful 👍

  • 1/5 Justin S. 5 years ago on Google
    They don’t care about veterans. 22. Veterans commit suicide everyday, and from my opinion the Portland facility does not care enough to lower those numbers. My family needs housing and right away we were referred to a homeless shelter. This facility is garbage if I could give this negative five stars I definitely would.
    10 people found this review helpful 👍

  • 1/5 wile e b. 4 years ago on Google
    If i could i would give them no stars. I went in and saw a doctor who did not like veterans was rude and refused to evaluate my inner ear issues from TBI related injuries. I paid out of pocket to see a non VA Dr. who diagnosed me with a serious condition. I brought my complaint to the hospital and i was never contacted for a follow up. If i called them to follow up i would get the voicemail runaround with no calls back. This place is an embarrassment and needs to be evaluated by DC.
    9 people found this review helpful 👍

  • 1/5 Dane P. 5 years ago on Google
    Notice after reading this that for every 1-2 star rating this VA gets, there’s at least a dozen 5 star reviews that are pretty suspect of being generic. With that said... The Emergency department here is among the worst, if not the worst, you can experience at a VA. Dealing with them for just the three years I’ve lived in PDX, I’ve seen horrible levels of incompetence. I can honestly say that I’ve only received real care there once, and that’s only because the PA that I had that evening was someone I served with on my 5th combat tour. The staff is notorious for their condescending behavior and apparent disdain for anyone that comes through their doors. Expect to go there with a problem, and leave with that same problem but just highly irritated and humiliated. I can’t afford health insurance like a lot of other disabled combat veterans and we were promised healthcare for our sacrifices. I survived so much, but I don’t think it’s possible to survive this VA.
    9 people found this review helpful 👍

  • 1/5 Dylan 4 years ago on Google
    They dont care at all. Doctors and psychiatrists know im suicidal and have a laundry list of mental issues but never once have I gotten a check up call on missing appointments or for rescheduling them. I've been waiting to see how long it takes before they contact me but honestly, I think blowing my brains out in their parking lot will send a message faster .
    8 people found this review helpful 👍

  • 5/5 Bridget Smith A. 5 years ago on Google • 272 reviews
    Good basic health care. Compassionate workers. Competent doctors. Improves as needed. Clean, logically laid out campus. Nice, friendly attendants. Every one should be provided health care this good. Want elective surgery? Not a feature, it's a needs based facility. Parking can be a challenge so if you aren't there to be seen at VA please park some where else. No OHSU parking, please. Venders please find other parking. Smart to arrive early to find your spot. DAV has shuttle to Vancouver VA from here.
    3 people found this review helpful 👍

  • 2/5 Terry H. 2 years ago on Google
    I had an appointment eight days ago, and was told I needed surgery, and some one would be calling me for making an appointment with me. That never happened. I have been calling every day. If I talk to someone,they promise they will leave a message to have someone call me , no one ever calls. This goes on every day. I have been going to the veterans since 1968, and never have I had any trouble. I need to have my prostate operation. Someone please help me out.
    8 people found this review helpful 👍

  • 1/5 nps 4 years ago on Google
    Terrible phone system, automated recordings take way too long. Half the employees are great and very helpful, the other half are useless and rude.
    7 people found this review helpful 👍

  • 1/5 Brian J. 4 years ago on Google
    This V A Facility is the WORST that I have ever been to. I drove 2 and a half hours from Newport Oregon for an appointment and sat in the waiting area for 45 minutes and was never called. I went to the desk and asked if I was checked in and was told yes that I was. Sat for 20 more minutes and still did not get called. I finally got up and walked out. I then called the Patient Advocate and told her what had happened. She told me that she would look into it. Nothing was done. I called her again and complained again. Same result as the last time. I was denied my Travel Reimbursement so I called the Patient Advocate again. Talked to a different woman this time and she told me that there was no appointment scheduled for that day. Someone had deleted it from the system. So tired of having to drive 2 and a half hours just to see a Specialist. And I agree that the Interns from OSHU Should not be allowed to touch my body.
    7 people found this review helpful 👍

  • 1/5 Zane B. 4 years ago on Google
    Would give zero stars if possible. Only in the pac-northwest does the VA nickel and dime people. I am an amputee, and God forbid I need a new socket or even liners. They absolutely do not care about their patient's quality of life. But alas, what can you do when you have no other options...just have to put up with the BS.
    7 people found this review helpful 👍

  • 1/5 PS D. 4 years ago on Google
    It's complicated, but...ONE star because they're still in the last century operational- wise. You can't email them and you can't text them, and you generally can't call directly to them. They operate on the assumption that you have a 1970s AT&T account phone and you're always home to take messages, or you have one of those newfangled answering machines. They are also way to dependent on snail mail. It is slow and often misses the target, is a huge waste of resources and reduces the odds that an emerging problem will be quickly and efficiently resolved. Sorry to all the good folks that work there.
    7 people found this review helpful 👍

  • 1/5 David B. 1 year ago on Google
    Right from the very start of my dealing with the Dr., and his staff at the Fairview clinic, things weren’t right. The Dr., without ever knowing me or finding out anything about me, decided to change my medications. Just because I couldn’t give them a urine sample, which was impossible at this time because I had already emptied my bladder upon awaking and just before going to this clinic. Since the very beginning up here in Portland, Oregon, I’ve NEVER been treated so poorly by any medical provider at the veterans administration’s facilities. I had been treating at the Long Beach, Ca. Veterans Hospital for over 20 years before this and had always been treated with dignity and respect. Little did I ever imagine how HORRIBLY I’d be treated here in Portland, Oregon !!!!!!! IF AT ALL POSSIBLE, STAY AWAY FROM THIS HOUSE OF HORRORS!!!!!!! I’ve NEVER hurt so much in my entire life of 74 years as I do now!!! Just because I couldn’t pee in a cup!!!!!!! Now, it doesn’t matter what I say, the Dr. and his staff refuse to use the administration of tried and true treatments that actually work !!! Instead, it matters not how much I’m in pain, at times unbearable, it’s gonna be “his way, or no way”!!! Whatever happened to listening to the patient???
    6 people found this review helpful 👍

  • 2/5 Andy D. 5 years ago on Google
    This review is for the Portland VA's ER, the system's only urgent care facility. When you sign up for health care from the VA, you are assigned a primary care practitioner (PCP), likely to be a nurse. If you are sick, it usually takes at least a few days to get in to see this person, who then mostly farms you out to specialty clinics. After that, and weeks of phone tag, clinic appointments are then scheduled for several months later. Though it is not well advertised, the emergency room downtown is the only place for "emergent/urgent care" in the VA system. Your PCP might begrudgingly refer you there for urgent or weekend care, but you can go there without the referral as long as you are in the system -- and possibly even if you are not in the system, though I do not know that for sure. The ER is located just to the left before you enter the lobby on the ground floor of the main VA building. Inside the VA lobby itself, there are usually dozens of sickly looking, mostly elderly vets sitting on chairs and staring out at the gray concrete parking lot and buildings. By contrast, inside the ER waiting room, there is usually nobody, or maybe a handful of people, glumly watching (or ignoring) the ubiquitous Fox News Channel while wearing the annoyed and confused expression common to almost all patients in the VA system. There are over a hundred thousand vets in the Portland metro area, and though only a fraction are in the VA health system, the inoccupancy of its only urgent care facility seems perplexing -- at first. You sign in at the desk, where two people sit serving nobody for 98 percent of the time. For the first occurrence (out of about a hundred to come) you are asked to confirm your name and numbers. You are given a wristband to wear with this info as well. There must be a horrible history of patient mix-ups underlying this, but it grows tiresome when every person asks these questions repeatedly. The check-in person asks you why you are there and tells you to take a seat. This is when you start waiting for long, random periods of time. It is quiet, except for the outraged babble on Fox, as you wait for a half hour to three hours for your name to be called. You are first summoned into a small closet off the waiting room where a hostile nurse will take your vitals. Woe to you if you have not had your flu shot that year, as all ailments and injuries are then squarely on your head. The pain scale you are asked to rate yourself on makes no sense, as the description for Level 8 says you are too sick to get out of bed. Since you are here, it seems your pain level could not possibly be more than 7, unless you were wheeled in barely conscious. Regardless, you get nothing for the pain. They may send you back to the waiting room or you might get a golden ticket to finally enter the ER bay. This is like no other ER you have ever been in. Among a handful of patients, there are a dozen or more staff talking leisurely among themselves in the dark roomy space. You are shuffled into a curtained room for another long wait to see an actual doctor, which we all recognize as the norm of the American health care system. If you are getting a knife wound stitched or a boil lanced, I trust them to do it competently. If you show up with an immediate life threatening condition, this process would be accelerated. If you are there for urgent care, though -- such as severe flu, pinched nerve, or due to an emerging follow-up symptom which your PCP advised you to come for -- you are treated with some degree of indifference or worse. There will be long waits for any tests and for any prescriptions and it will be hours before you leave, having received a minimal level of care and a referral back to your PCP to begin the process all over again. Like me, you may be getting your VA healthcare for free due to the poverty wages of working full time in our tremendous economy. However, like the military institution itself, you are a name and number and nothing more.
    6 people found this review helpful 👍

  • 1/5 Barbara S. 5 years ago on Google
    My husband was at the VA for a week. I was glad I was their to be his advocate because ever day there was something. I even had to ask for towels for the bathroom. Couldn't believe it. However I can't say enough for their chemo department . His nurses have been great except for his last Friday nurse. Then I felt they did not follow Hipaa Regulations, talking about my husband's personal information in front of five other people we did not know. Anyway this is where he is going at this time may change later he is dual covered so there is that. We also have spoke with many patients and have the same concerns as we do.
    6 people found this review helpful 👍

  • 5/5 John V. 1 year ago on Google • 102 reviews
    Well, I don't have the time right now to tell the whole story but my experience with the VA had been absolutely perfect. 99% of the staff here are totally professional and caring individuals. They treat veterans with respect always. I'm currently going through chemotherapy here at Portland VA. There is no way of expressing my gratitude for the excellent care I'm receiving. Not only do the staff (I deal primarily with the nurses) care for us in a physical way, they act as psychotherapist as well sometimes. Talk about a well rounded nursing staff!! They really show me love..
    4 people found this review helpful 👍

  • 1/5 Debra 5 years ago on Google
    If it were my Xhusband posting he would give the VA hospital five stars because of their ability to keep his privacy. Why that was good for him and while they would love to get five stars I don't feel the same. I feel like a life saved would be more important than privacy. But that's just the way l think. See l believe in the DUTY TO WARN. Jeffrey B, if you are an employee of the hospital and a vet l can see why you get your needs met. Maybe they can accommodate all the other vets and hire them as well so they can also get their needs met. To SM If you served our country and did so as bravely as you have said then l find so much shame in our country and the VA hospital in turning you down for such a simple need as a shower. You deserve much more. Because of good men as yourself we as Americans have the freedom to a nice hot shower in our own homes. As an American l am sorry. As a human being l would open my home to you for a shower and a hot meal and a friend. God Bless you from the bottom of my heart and all the vets in your situation. And Thank you
    5 people found this review helpful 👍

  • 1/5 Barbett G. 2 years ago on Google
    If you can get your health care elsewhere do so. Doctors don't give informed consent, difficult to get an appointment, doctors look down on the patients, difficult to get prescriptions and refill. Patients are not listened to or taken seriously. Complaints are as likely to get you banned as to get you help. There are subjects you cannot discuss. I just don't feel like this is Healthcare
    5 people found this review helpful 👍

  • 5/5 Susan P. 7 years ago on Google
    The people who work here really do care. We hear it's the best in the country and we don't doubt it. Even under staffed, these folks make a difference.
    5 people found this review helpful 👍

  • 5/5 Jing *. 1 year ago on Google • 58 reviews
    So, I've been to several veterans hospitals emergency rooms from Oregon to Massachusetts and I've come to the understanding that no matter what, you can expect a wait. The same was here but add in that it was a holiday and actually it was a rather short wait. My nurses were very friendly and my doc, a great help getting done what I needed. Not to mention the fact that it is in a beautiful location and the drive up, enjoyable, if you are in a state to enjoy it.
    3 people found this review helpful 👍

  • 1/5 Kylie S. 1 year ago on Google
    UPDATE: was charged $1586.00 dollars for this unhelpful visit. The VA is useless and causes more stress Literally the worst service anyone could provide. My veteran husband is suicidal and dealing with deep issues and the VA consistently turns him away because I (his wife) makes too much money! I didn't even serve but they are refusing someone who did serve. Completely lack of care and empathy. If something ever happens to my husband that could of been prevented from the care he rightfully deserves, I will SUE the VA as his blood will be on THEIR hands!!!
    4 people found this review helpful 👍

  • 1/5 Richard M. 4 years ago on Google
    Worst va hospital I have visited
    4 people found this review helpful 👍

  • 5/5 Patricia H. 4 years ago on Google
    My husband, Doug Holden is a veteran that gets his care here in Portland and has been for many years. We arrived 3 hours after our appointment time due to the distance we had to travel. We called ahead to tell them we'd be late and they told us to come ahead and the CT scan could be done anyway but we'd have to be fit into the schedule. We only waited for 15 minutes or so and were taken in and the scan was done. The staff were all professional and courteous.
    4 people found this review helpful 👍

  • 1/5 ninjatears 4 years ago on Google
    The phone takes 20 minutes listing to robots to try to call them no one ever pics up or doesn'tfollow up with an appointment line they say there doing. Then when you walk in they won't hep you and tell you to call for an appointment. When i did sign up finally they didn't cover any of my hospital bills even though i got shot. The only thing they helped with was in home nurses. The va's a joke and i hope i can help younger people with knowing what it's all about before they join.
    4 people found this review helpful 👍

  • 2/5 Mike S. 4 years ago on Google
    Appointment times are more of a suggestion on their part, currently an hour past my appointment time and they don't care. They assume I have all day to wait for them. I wonder what they would do if I showed up an hour late expecting to be seen? Now an hour and half and still waiting on doctor. This is a management issue not provider issue.
    4 people found this review helpful 👍

  • 5/5 Sheena “Kazina Maxine” P. 1 year ago on Google • 62 reviews
    WOW!! Is about the word I can say about this Veterans Hospital in Portland. Very nice facility with an amazing view of the mountains! My husband works at the Portland VA and so happy this facility is in good clean condition to take care of our veterans. I can’t speak from a patient or veteran point of view but this is a very nice facility.
    2 people found this review helpful 👍

  • 1/5 Scott M. 4 years ago on Google
    Horrible wait times in the ER. Staffing is not sufficient
    3 people found this review helpful 👍

  • 1/5 Clinton C. 1 year ago on Google
    Came in for a major surgery today, which I’ve been waiting on having since I took shrapnel to the face in 2003 during OEF. Rearranged my whole life around this surgery and waited 15 years for the operation to be unclassified so they VA would admit I got hurt. After arriving today I was told by the scheduler that the surgeon “Dr. Rogers” did not show up and they could not perform the surgery. This is what we fought for - less than humane medical care from this corrupt medical facility…
    3 people found this review helpful 👍

  • 5/5 Christopher M. 1 year ago on Google
    Don't listen to all the Karens rating one star, this facility and the people working in it are excellent. I've always received great, attentive care, and never had an issue with scheduling being too far out. Am I going to get seen immediately for whatever I want? No, of course not, and anyone expecting that is insane. Even in private care you have to wait for most things. Keep up the good work everyone!
    3 people found this review helpful 👍

  • 3/5 Jay D. 1 year ago on Google
    The Portland VA was the worst job I’ve ever worked. As an old vet, I was so proud to have been hired by the VA. I hoped to have retired from the VA. The training was hostile and the workplace toxic. The Veterans of the USA deserve better treatment.
    3 people found this review helpful 👍

  • 2/5 Robert P. 1 year ago on Google
    Every time I have gone to the VA emergency room, I have called and spoke to a triage nurse. When expressing my symptoms they’ve recommended I go in EVERY SINGLE TIME. The doctors have told me on several occasions NOT to listen to them. This emergency room will do anything even avoid your complaints and treat you how they want. Blood draw, EKG, chest X-ray (for my symptoms), then blame it on anxiety in order to get your discharge papers and send you on your way. I’ve been pleased with only one visit out of I don’t even know how many at this point. Please consider if it’s really worth your time before going. Because it does not seem they are out for your best interest. I’m beyond disgusted at the amount of times I’ve been told to go just to get told I’m “overthinking” my symptoms. The staff is a joke. Maybe a handful of good people but quite rare to have a decent experience at this facility. From one vet to another, don’t waste the trip only to be told “follow up with your PCP”. It’s enraging to hear the same thing every visit. Do research, find a doctor that cares about your well-being/disabilities and stick with them. Because this ER does the bare minimum it would seem to me. Addition: Even had an encounter with a male Dr. who insinuated I was coming in conveniently after hours, as if I choose when to feel sick. Talk about demeaning patients!
    3 people found this review helpful 👍

  • 1/5 April C. 1 year ago on Google
    I would give more stars to this place if it weren't for one rude, condescending and unprofessional provider. Dr Rebecca Lucas is the worst doctor that I have ever encountered. She laughs at genuine expressions of concerns, speaks to people as though they are beneath her, is passive aggressive and threatening. She acts like everyone is stupid, uses slow verbalization and "dumbed down" language while speaking to people as though they are completely uneducated. It is no wonder that we veterans don't get the care we need and deserve. With a clown like this in your ER, unless I am incapacitated and unable to verbalize my wishes, I will NEVER visit this ER again. Medical board report is my next stop.
    3 people found this review helpful 👍

  • 1/5 Robert S. 4 years ago on Google
    Called today to setup enrollment and the number provided is not working.
    3 people found this review helpful 👍

  • 5/5 Brady B. 11 months ago on Google • 6 reviews
    As a veteran of the U.S. military living in Portland, Oregon - I am continually impressed with the grace and care of every individual employed at The Portland V.A. offices across Portland. As a longtime patron of a “big box” health insurance corporation, I have switched most of my real medical needs into the trusted hands of The V.A. whom have indubitably protected me and helped me through it all. I am so proud to see your successes and I hope it continues. To The Portland Veterans Administration: Thank you for being the best I could ask for and for caring about ME. There are so many doctors and staff I wish to personally thank, but if you see this posting you will know who you are. Thank you!
    2 people found this review helpful 👍

  • 1/5 Patrick M. 1 year ago on Google
    The clinicians and leadership team dont care about veterans or the quality of their care. Patients are simply a check box to them. They should be ashamed for the lack of responsibility and accountability at all levels.
    2 people found this review helpful 👍

  • 5/5 Paul Eugene M. 2 years ago on Google
    I have a long-term illness and I was diagnosed in 2000 it is 2021, people with my disease normally die within 10 years. They have diagnosed, monitored, taught me the steps to live longer. And I outlived all the studies by 10 years. The three times I've had to stay in the hospital they have taken great care of me and have me back on my feet as soon as possible. I have been provided with excellent care and follow up. Regardless of the department I received excellent care.
    2 people found this review helpful 👍

  • 1/5 Artesia B. 4 years ago on Google
    The VA Health Care System across the board is BAD I'm not suppose to pay copays for anything acroding to the means test and have my comp pay taken plus intrest, taken long time to get 100% sc their are less good Dr's and Administraters in the VA system as a whole the Veterans that are getting the treatment they need great. The meds that i need at most VA's is nonformulary and the Dr's don't want to do the paper work to get them approved .
    2 people found this review helpful 👍

  • 5/5 Steve M. 1 year ago on Google
    I can't say enough good things about this place. They're overworked, understaffed and underpaid yet they somehow manage to give great health care. I've gone to their sleep clinic for my CPAP and to the ER a couple of times for various problems. Also, the pharmacy is superb.
    2 people found this review helpful 👍

  • 5/5 J 2 years ago on Google
    Thank you all who have taken good care of me for the last 4 years. From the staff in the emergency room. 4-6 visits there. The eye care team. Miles in Prosthetics, my Endocrinologist, and to the great one Dr. Scalapino in Rheumatology. The veterans in the Portland area should be thankful they have such good care. A winning formula with the VA partnering with OHSU! We are relocating to Atlanta where in Decatur the VA has a similar system where they are partnered with the infamous Emery University. Thank you all from myself and my wife.
    2 people found this review helpful 👍

  • 1/5 Kristian M. 3 years ago on Google
    they break so many laws, in a matter of 2 mins with talking to a crazed ER nurse you will find the force of medication and a psych hold with out legal representation. simple things and right to refuse treatment especially non needed is a battle. i could list much more, its like they want us to write down all the conflicts they cause to misrepresent us to the public and influence our family life. disrespect to everyone that cares or knows a veteran. threatening a lively hood or independent living over a basic blood draw without offering services or allowing outside providers do a better job at least giving a say and right to walk away from a failed system.
    2 people found this review helpful 👍

  • 5/5 Charlie 4 years ago on Google
    I’m a traveling Veteran and my primary residence is in Oregon. My God I miss my Portland VA, you guys actually took care of me and treated me with respect. Sadly now I’m in the Florida VA system which is trash. The Mental Health MSA’s hang up on Veterans in crisis, the nurses do not return calls, the providers throw medication at us like it’s candy. Honestly, they do not care about Veterans here in Florida. My first hand surgery was completed at the Portland VA hospital and the staff as a whole was outstanding, thank you. Here in Florida at the Gainesville VA hospital, the hand surgery clinic acted like I was bother to them and their overall care and attitude was horrid. I’ve never had staff treat me like I’m inconveniencing them, a burden. I was treated like a number not a person. So thank you Portland VA, at least I know when I return to Oregon I can count on you. For all the complaints against this hospital I can tell you guys it’s 5 star compared to the abusive, disrespectful services I have endured here in Jacksonville Florida.
    2 people found this review helpful 👍

  • 1/5 Brittany S. 3 years ago on Google
    If I could drive them zero stars I would. Call center reps all the way up to the top medical staff is RUDE and extremely disrespectful. No regard for you as a human being whatsoever. They treat you as if you are their LAST priority and God forbid you express a concern to these people. Disorganized, disheartening and honestly a disgrace to veterans seeking healthcare. Don't join the medical field in any capacity if you lack any common human decency. I am disgusted with the VA medical staff, absolutely disgusted with the way they have treated and talked to me.
    2 people found this review helpful 👍

  • 5/5 C. S. 6 years ago on Google
    Nice Staff! Great coffee shop mid lobby! Tasty apple cinnamon muffins. Great store with snacks and tv's etc.. pretty much everything. Large clean chow hall. Good food, nice people!
    1 person found this review helpful 👍

  • 5/5 Steven J. 1 year ago on Google
    I am very pleased and thankful for the care I have received through the Portland VA Hospital and the VA Clinic in Hillsboro. I have had two surgeries this past year. The Surgeons, PA's, and Nurses were very nice, thoughtful, and did an excellent job.
    1 person found this review helpful 👍

  • 3/5 Un K. 4 years ago on Google
    OK service. Not the best, but not the worst in the VA.
    1 person found this review helpful 👍

  • 1/5 Carolina B. 1 year ago on Google
    It is disgracegul the way veterans are treated, like second rate citizens. Will never understand why this is. No honor, no dignity for our veterans especially from the medical field. I dont see any acknowledgments here to any of these reviews either. My husband just needs a replacement basket for his walker and they are making him jump through ridiculous hoops to get it, needless to say how they treat our veterans with serious health conditions. The VA acts if if they are being bothered everytime a veteran needs something. Don't yiu know thst the reason you have a job is because of them? Totally unacceptable service to those we should honor.
    1 person found this review helpful 👍

  • 5/5 Jimmy C. 1 year ago on Google
    My appts. have all been timely. Grace in pre-op was so helpful and delivered 1st class patient treatment. Lori in Post-op did such a great job helping me to recuperate. KUDOS! Portland VA!
    1 person found this review helpful 👍

  • 5/5 Bobbie S. 1 year ago on Google
    As advocate for my nephew I attended a series of specialized appts. over the course of 2 days to discuss diagnoses and prognoses for his condition. I was impressed and pleased with the care, competence and consideration by all of the physicians and other staff involved. This is an outstanding operation!
    1 person found this review helpful 👍

  • 3/5 J H. 4 years ago on Google
    50/50
    1 person found this review helpful 👍

  • 4/5 Bruce B. 1 year ago on Google
    The actual medical staff is NOTHING short of outstanding! I have had a few issues including a knee replacement. They made me feel very comfortable going in and out of the entire process Pre, post care are outstanding, Eye care is very good, ANYTHING I have to deal with the actual medical staff I don't think it gets better. The administration staff howeven will leap up and leave a very foul taste in your mouth. They all seem to be engauged with anything else?
    1 person found this review helpful 👍

  • 5/5 Paul W. 5 years ago on Google
    This is one of the best hospitals and doctors I have ever experienced. This VA location has treated me for the last 17 years without a single bad experience. I'm sorry I had to leave Portland. I truly miss all of the great doctors that have treated me over the years. Thank you all.
    1 person found this review helpful 👍

  • 5/5 tami h. 4 years ago on Google
    I can't say enough about this hospital! They literally saved my husband's life! The doctors were incredible---extremely knowledgeable, technologically innovative and extremely caring! The nurses were also amazing and there were so many who clearly watched out for my husband when he was at his sickest and couldn't take care of himself! We are forever indebted and grateful to these amazing doctors and nurses who worked so hard to restore my husband back to health!
    1 person found this review helpful 👍

  • 1/5 Brian W. 3 years ago on Google
    I have always appreciated the VA medical system. In 10+ years of utilizing their system I have never spoken negatively of the VA. After visiting the Portland VA hospital today in an attempt to pick up some prescriptions, my opinion has changed. In my opinion the hospital should be closed, all of it, until staff can redeem themselves. The hospital is no longer inviting, is not a place of healing, the majority of staff are clearly not wanting to be there, nobody is friendly and communication is non-existant. The intake women in building 104 are not helpful, inept and completely dismissive of veterans needs. Not that they care so long as they are able to sit all day and collect a government paycheck. Im disappointed that the VA hospital has become such a complete disappointment.
    1 person found this review helpful 👍

  • 1/5 Kelly G. 3 years ago on Google
    One of the most Toxic hospitals in the VA system that I’ve experienced. Passive aggressive, snobby va employees always trying to bully you and no way to advocate for yourself. I’ve experienced drunk doctors here; I’ve had doctors and employees stalk me from here. They intrude into your personal life and try to manipulate things. No sense of boundaries, appropriate behavior or professionalism whatsoever. The employees and their culture here at this hospital is nearly cartoonish in its buffoonery. Be careful if your a patient here.
    1 person found this review helpful 👍

  • 1/5 Ivan G. 4 months ago on Google • 27 reviews
    Disabled combat veteran - they do not respect your HIPPAA rights here, they will keep you here longer then you need to and say your violent. TIM and the night team are complicit whatever you do do not show up at night asking for TIM the guy that doesnt work there along with the rest of the night staff at Portland VA

  • 2/5 Chandra M. 5 months ago on Google • 12 reviews
    Generally overall this VA provides quality care. The women’s clinic is top notch. However- today I had to get something done and after was going to go get an xray that I’ve needed for a good minute. I absolutely have no options for childcare and instead of approaching the subject of having my child with me with professionalism, the guy at the window checking people in was rude, short, and lacks customer service skills. I guess I just won’t get the xray I need because I have no other options here for healthcare or childcare. Thanks VA 👍🏻

  • 5/5 Bradley V. 4 years ago on Google
    A hospital unlike any other. I am proud and honored to be an employee

  • 4/5 Me 4 years ago on Google
    Good care

  • 5/5 CJ M. 4 years ago on Google
    One of the best hospital emergency room experiences I have had they were very friendly and professional

  • 5/5 Corey S. 1 year ago on Google
    I can only speak from my personal experience. I have been super happy with my care here. I am rated at 100% and I have not been shy about using my benefits. Some appointments might have to be scheduled a little far out, but when it’s been serious, they worked with me to call me if another vet dropped their appointment or to get me outside help through Community Care. They have been very responsive and respectful.

  • 1/5 Bob G. 10 months ago on Google
    Been trying to get reimbursed. Mileage for Doctor visits. But because I filled out claims wrong, etc. And called to get them fixed. Didn't happen, so if you need help at Travel reimbursement department, don't call them. I gave up! They can keep the 700 dollars. Typical!

  • 5/5 Keith S. 9 months ago on Google
    The Vancouver and Portland VA clinics have been vital to my medical care since retiring. They have been extremely helpful beyond what I had expected. Very grateful for my care team.

  • 5/5 Operation Freedom V. 3 years ago on Google
    We stopped by briefly. Masks are required and there was hand sanitizer everywhere. Seemed to be pretty slow but everyone was very friendly.

  • 5/5 william p. 4 years ago on Google
    couldn't want more

  • 5/5 Brian R. 6 months ago on Google • 3 reviews
    Had a clinical rotation here in the physical therapy department and had a wonderful experience working with the PT team, among all the other healthcare providers I met through my journey here. Truly learned a lot through my time here and I am extremely humbled to have had this clinical rotation. It was also a privilege serving these veterans as a student. Thank you!!

  • 5/5 William K. 4 years ago on Google
    They have helped me with many health issues for many years. Very thankful.

  • 5/5 Raleigh H. 4 years ago on Google
    Good doctors, excellent cafeteria with a great view. Easy access via bus or personal transportation.

  • 5/5 Peggy B. 3 years ago on Google
    My husband had 2 appointments back to back. A few minutes late for the 1st one but not enough to delay f/u with Doctor. The staff in both departments were very helpful, friendly and EXTREMELY professional. My first time there, and addmentaly not looking forward to go, but needed to be there, just to hear for myself what Dr had to say. As a retired RN I was very impressed with the entire process. KUDOS TO YOU ALL!!

  • 4/5 Lucas 4 years ago on Google
    It's the VA. Not much new to note as far as I've seen.

  • 4/5 Jimmy D. 5 years ago on Google
    Makes me proud to be an American when our government takes care of our sick veterans. prices in the cafeteria and in the store are a little high but dollar scoops of ice cream ever so often makes up for it😊

  • 1/5 Timothy F. 1 year ago on Google
    Can not get anyone to answer phones except the main number. If you can get in line to the department you need good lock, I've been hung up on many times. If you get to a voice mail box again good luck know one calls back. I've had urgent needs and some simple questions and been directed to urgent care or to ED. No urgent cares in my area that takes VA and I live 45mins from VA Portland. Hurry up and wait and still get very little against my service to my country.

  • 1/5 N.b 2 years ago on Google
    The phone operator was rude , I was calling about a client , the operator was just wanted me to get off the phone , treat veteran’s better and people that are helping our veterans with respect, she was rude and not patient. She was on ER Department is home line . It’s sad to see them treated like this , I couldn’t find out anything about my patient at all it’s just not OK

  • 3/5 Steven A H. 5 years ago on Google
    Heart place to park

  • 4/5 Joel P. 2 years ago on Google
    My wife and I are veterans and we are grateful for the service provided by this facility. They have addresses many of our health issues. The staff is great all things considered and I can see they work very hard, especially through the latest pandemic. I personally can't thank them and my primary care provider for the hope they have given me.

  • 5/5 Pat A R. 3 years ago on Google
    I have received care/treatment at VA Portland Medical Center for almost 5 years. Their involvement and care for my health care needs has been excellent. I'm thankful for all the help their professional staff has given me.

  • 5/5 Shaye B. 3 years ago on Google
    The team that took care of me literally saved my life. They were fast, friendly, and efficient. I'm not religious but thank god for the VA!

  • 4/5 Ron K. 3 years ago on Google
    I have been treated at the Portland and Vancouver medical centers since 1991 and as with any government program there are always ups and downs in quality of care. That said, if it weren’t for the VA I would be dead!! I have watched the mental health’s treatment drastically increase in effectiveness, my CBOC, Dr. Dove “and staff” really care about your health and well being, and without the pharmacy I would be broke! One amazing thing that has recently happened and inspired my writing this review, is the quality of the last pair of glasses I received a few months ago. The last few pairs fell apart constantly! The pair I have now are the best glasses I have ever had! And I’ve had a few, VA and private. They are indestructible and I predict I will have them for years!! THUMBS UP to all VA Staff who I believe really do there best at there jobs and care about Veterans even when under supplied and under staffed!! Ron kincaid

  • 5/5 Tim S. 3 years ago on Google
    Great place for Vets.

  • 5/5 Jeffrey B. 5 years ago on Google
    I am a Veteran, and have all of my Health Care needs met there, with no complaints. I am also an employee of the VA Hospital as well.

  • 5/5 Susan K. 5 years ago on Google
    My dad is a Vietnam veteran. He would not be alive if it weren’t for the excellent care he receives. He has been admitted to the hospital many times. The doctors and nurses have always been caring. We are truly blessed!


Call +1 503-220-8262 Open on Google Maps

Trends



Last updated:

Similar Medical centers nearby

Last updated:
()