5/5 Consumer A. 5 months ago on Google • 20 reviews
There
are
resorts,
and
then
there
is
the
Dolphin
Bay
Resort.
Over
my
years,
of
which
are
plenty,
I
have
stayed
at
many
fine
resorts,
and
while
most
of
them
had
great
service
and
beautiful
grounds,
the
staff
at
the
Dolphin
Bay
Resort
make
this
place
extra
special.
Of
course,
I
have
had
the
benefit
of
receiving
fine
service
at
a
number
of
fine
and
expensive
resorts
at
which
I
have
stayed
over
my
life,
but
I
have
never
actually
encountered
staff
of
this
nature.
You
see,
at
most
places,
staff
assists
you
and
they
try
to
ensure
that
the
stay
is
pleasant,
(if
not
amazing
when
such
times
occur);
but
you
never
really
get
to
know
them
as
people.
It's
a
passing,
if
you
will.
You
never
really
feel
a
sense
of
belonging.
This
is
not
the
same
for
the
Dolphin
Bay
Resort
because
there
you
feel
like
a
family
member
of
those
there
to
ensure
that
your
stay
is
amazing.
When
I
placed
my
reservation,
I
met
Kyle.
Kyle
is
a
wonderful
young
man
who
shared
my
enthusiasm
for
an
event
that
had
to
be
perfect.
Kyle
not
only
listened
to
my
needs;
but
he
went
out
of
his
way
to
ensure
that
my
suite
would
be
the
perfect
suite
for
my
event,
and
it
really
was
the
perfect
suite.
Not
simply
because
it
was
beautiful,
(because
it
was
beautiful);
but
mostly
because
of
the
energy
Kyle
took
to
not
only
listen
to
my
story,
but
to
then
take
that
information
to
match
me
with
the
perfect
suite,
and
it
was
the
perfect
suite
thanks
to
Kyle
and
the
rest
of
the
staff
at
the
Dolphin
Bay
Resort
over
the
course
of
our
stay.
As
I
scheduled
the
reservation
significantly
in
advance
of
our
stay,
I
wanted
to
confirm
some
of
the
particulars.
It
was
at
this
time
that
I
met
Cody,
who
not
only
assured
me
that
everything
would
be
perfect;
but
he
was
also
able
to
extend
our
reservation
as
a
result
of
a
late
change
in
our
travel
plans.
We
would
later
meet
Cody
in
person,
who
was
just
as
amazing
as
he
was
when
he
accommodated
our
late
change
in
our
travel
plans.
Upon
arriving
at
the
Resort,
we
were
met
by
Jay,
a
great
bellhop
beaming
with
smiles
and
kindness.
I
thereafter
finally
met
Kyle
in
person,
who
once
again
assured
me
that
everything
would
be
handled
to
perfection,
and
I
mean
everything,
and
which
it
was.
Later
during
the
stay,
we
met
Delaney,
a
wonderfully
charming
young
woman
who
we
also
spent
time
getting
to
know.
We
also
met
Patrick,
a
delightful
fellow
who
was
always
accommodating
and
always
ensured
that
our
vacation
was
going
amazingly
well.
In
addition
to
getting
to
know
the
staff,
I
also
got
to
meet
their
supervisor,
Lisa,
who
was
also
remarkable
and
accommodating,
ensuring
that
the
main
event
planned
out
by
Kyle
would
go
as
planned.
Kyle
even
took
time
while
he
was
off
to
ensure
that
the
main
event
went
according
to
plan.
This,
my
friends,
is
the
very
definition
of
commitment
to
your
craft.
Now
back
to
how
you
are
treated
like
family.
I
got
to
know
each
and
every
person
with
whom
we
interacted.
I
do
not
mean
like
a
"Hey,
do
you
live
locally?"
sort
of
thing,
I
mean
we
got
to
actually
know
about
them.
We
learned
about
their
lives
and
their
families;
their
commitment
their
jobs
and
their
futures.
While
their
stories
are
theirs
to
tell,
not
mine,
it
was
their
vulnerability
to
share
about
themselves
that
made
each
of
them
individually
special
and
also
made
the
stay
feel
more
like
you
were
staying
with
family
instead
of
being
tended
to
by
superficially
trained
and
robotic
staff
only
appearing
concerned
with
what
their
tip
might
be.
The
staff
at
the
Dolphin
Bay
Resort
endeavor
to
make
everyone
who
stays
at
the
Dolphin
Bay
Resort
feel
special,
which
they
all
did
effortlessly
because
they
were
real
people
with
real
lives
and
a
real
commitment
to
ensuring
that
when
you
stay
with
them,
you
are
staying
with
family,
without
the
family
drama,
of
course.
Thank
you
Kyle,
Cody,
Jay,
Delaney,
Patrick,
and
Lisa,
(and
to
any
other
staff
member
I
may
have
forgotten
in
this
list)
for
the
most
amazing
stay.
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