1/5 Vinitha K. 2 years ago on Google
Westside
has
been
one
of
our
fav
and
we
have
shopped
from
different
outlets
all
over
the
India;
however,
came
across
a
weird
policy
followed
in
Forum
Mall
Westside
Chennai
Outlet
-
You
can
only
try
the
sample
men
formal
shirt.
I
have
never
seen
this
policy
in
any
other
store.
So
we
picked
up
all
the
clothes
we
liked
and
went
to
the
trial
room,
where
we
were
stopped
and
told
tht
we
can
only
try
the
sample
shirts
and
decide
whether
we
wanna
buy
the
apparel.
This
policy
was
no
where
mentioned
in
the
men
isle
nor
there
was
any
salesmen
to
inform
us
abt
it.
A
salesman
came
to
explain
the
policy
when
asked
why
such
policy,
he
said
its
implemented
by
the
store
manager
as
they
cant
fold
back
the
shirts
acc
to
the
company
folding
style
and
he
gave
us
3
sample
shirts
of
different
fit
-
Slim
Fit,
Ultra
Slim
Fit
&
Relaxed
Fit.
I
have
few
questions:
1.
You
have
3
sample
shirts
what
abt
shirts
wit
different
fit
other
than
these
3?
2.
What
abt
different
material
fit
&
colors?
How
does
one
check
whether
the
color
suits
or
not?
3.
How
does
other
outlets
allow
customers
to
try
&
buy?
What's
the
logic
for
such
policy?
Reduce
manual
/
staff
work
and
increase
customer
efforts
with
0%
customer
service
as
i
had
to
go
back
and
get
the
different
size
of
the
shirts
myself
and
even
that
was
not
allowed
to
be
tried
even
after
trying
sample
shirt.
The
guy
said,
u
can
go
home
and
try
&
if
u
have
issues
in
size
come
back
tomorrow.
When
Westside
has
a
app,
logically
people
walk
into
a
store
to
try
&
buy
and
this
store
refuses
that.
At
last
we
got
frustrated
and
left
the
store
empty
handed
and
trust
me
that
was
my
first
time
walking
out
of
westside
without
anything.
I
would
request
westside
lover
to
please
avoid
this
outlet,
instead
u
can
visit
VR
Mall
or
T-
Nagar
branch
anytime.
The
rating
is
only
for
the
outlet
not
the
the
brand.
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