Placed online order. Veggie sub only allowed one cheese selection. Called store, requested all cheeses and they denied request. Told me I had to make another order. Asked to place that other order. Told me they were too busy to take order. I asked what their name was. They hung up. Had my daughter call back to make sure they cancelled my order because my app said that I picked it up. They said yes. Two to three days to see the money back.My daughter asked their name and their managers name and they hung up on is a second time. For fifteen minutes oir drive all the way to that store they just wouldn't answer their phone. Completely ignoring us all together. We get there and there's at least three employees standing around doing absolutely nothing. Lobby empty and no customers there eating. I took a video of the rude and disrespectful person running the show. Guy with the pink hair. Very snappy. Seemed.to be a controlling individual. I asked why he did what he did. Hang up on customers and then ignore them completely all together. He then stayed I was rude and disrespectful. He and I both know I wasn't but I'm sure the other people only know what he's stating aloud. So after i questioned him and he claims to have cancelled my order that my app says I picked up I then requested to place an order. I was told no and that they reserve the right to refuse service to anybody. I know this is true so i just turn and walk away. Through our entire conversation he refused to tell me his name or his managers name. This was absolutely the worst customer Service i have ever come across at any Subway. The way they were all just openly hanging out, the way pink hair lied and said i was rude and disrespectful over the phone, the way pink hair lied and said he was too busy to take my order he said i had to place to get a sub how I wanted and worst of all how he continuously hung up on me and my daughter and then completely ignoring the phone all together. This person does not belong as a lead or dealing with customers on a professional level

Just got food poisoning last night from eating here. Worst food I have ever had and service was terrible.

I am disgusted. I went in and waited for 20 mins just to be asked what I wanted to order because there were 3 online orders ahead of the people ordering in front of me in the store. It was hot, dirty, and flies were everywhere. Flies were getting all over the sandwiches and the workers were not even trying to shew them away from the sandwiches. I decided to throw away my sandwich because I’m afraid I will get food poisoning over how hot the place was and with the perishable items sitting there. If anyone had gotten food poisoning please let me know what ingredients you got on your sandwich. Thanks. Do not come here expecting a good sandwich.

Stood in line to order. Jessica removing bread out of the oven, stopped to help the girl at the register, helped an online order, and then took online orders started making them. Never looked at us, no, I'll be right with you...Do better. Lost a sale today that would have hung in there with a simple greeting.

The girls working there are always super friendly. Take time making sub and show care. New look is great. Better when go in vs order online

Will never eat here again. Staff behind counter were both very rude. I never saw them change gloves or wash hands after clearly, touching their face and handling money.

They need to hire NEW STAFF!! This place has TERRIBLE CUSTOMER SERVICE. I just seen a video from a couple days ago. The individual with the pink hair needs to be retrained or FIRED. All 3 employees refusing service, refusing to give a supervisor name etc. I hope they keep laughing when corporate sees the video also. This place SUCKS

Hate the new remodel but the employees are great and provide great service.