Mt. Pleasant Family Dental image

Mt. Pleasant Family Dental

Dentist Cosmetic dentist Pediatric dentist

😠 It started badly. They called me while I was at work, yesterday, to confirm appointments. They didn't bother to inform me at that time that their insurance had randomly changed their provider again and I needed to chamge it back. So I had to deal with that mess first thing on walking in. Their door... People often mention work, time,


Address

614 S Jefferson Ave APT 3, Mt Pleasant, TX 75455

Website

www.mpfdental.com

Contact

(903) 345-6065

Rating on Google Maps

4.60 (338 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 6 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 3 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: work (7) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mandi T. 1 year ago on Google
    It started badly. They called me while I was at work, yesterday, to confirm appointments. They didn't bother to inform me at that time that their insurance had randomly changed their provider again and I needed to chamge it back. So I had to deal with that mess first thing on walking in. Their door said Saturday appointments, except they aren't open at all on Saturdays. I took half a day off work for 3 kids to have teeth cleaned and cavities filled. It was barely enough time. It took 2.5 hours JUST to get their teeth cleaned. Keep in mind, all 3 were in rooms that entire time. The Dr didn't even look at them until after all three were cleaned. Instead of going in after one was done and doing his part while the tech cleaned the next one. Completely inefficient and quite frustrating. Add in that they don't actually give the numbing gel time to work before doing numbing shots. Then they don't give the shots time to work before drilling on teeth. They also had "We offer sedation" on the outside window, but they don't. A lady was scraping off the Saturday sign as we left, but I have pics of it before they tried to hide their false advertising. We had a poor experience nearly 3 years ago and hadn't been back since. I decided to give them one more try. Huge mistake and we won't be going back. I'll find a better dentist to do my autistic son's root canal and crowns, since they don't actually have sedation, despite the sign. I don't recommend this office to anyone.
    3 people found this review helpful 👍

  • 5/5 Abby C. 6 months ago on Google
    Jennifer made my experience a good one . She was very friendly and kept me calm throughout my procedure .
    1 person found this review helpful 👍

  • 5/5 NotMy N. 6 months ago on Google
    After having four teeth extracted yesterday you'd think I'd be in pain, but there's absolutely none. I only had to take Tylenol the night of my dental work. Dr. O really knows his stuff. He and his staff treated me with the utmost kindness and professionalism. I'm a big ol' baby when it comes to dental work, and they did everything in their power to help me out. Had a lady hold my hands, offering whatever comfort they could even though I was obviously being ridiculous. I will always recommend this office, and if you have fear of dental work, just know this man and his staff will take care of you. Thank you so much!

  • 5/5 Lenesia T. 7 months ago on Google
    My experience at Mt Pleasant Family Dental (EVERY TIME) is ALWAYS PHENOMENAL.......It starts as soon as i walk thru the door...Im always greeted with a warm smile and a willingness to help with anything....The techs/assistants are super nice and make sure that you are calm and comfortable......Dr. O is The Best Dentist EVER....He is so patient and he makes sure you are aware of what he is going to be doing. I am so happy that he and his staff are in Mt Pleasant ❤️. I would recommend (and refer)EVERYONE to give him try.....you won't regret it Thank you again Dr.O.....and .The Whole Mt Pleasant Family Dental Staff!!!!!!!!

  • 5/5 Dede J. 9 months ago on Google
    I got to see my favorite dental hygienist Kara! She is the absolute best! Very thorough when explaining & cleaning. I will never change RDH’s! Kara & Dr. O make a great team. 10/10 recommend them to any & everyone!!!

  • 5/5 Christine H. 10 months ago on Google
    I’ve been a patient here for about 2 years and had a great experience every time. Team is friendly and efficient. Waiting room sometimes may be packed but never a long wait! Smooth in and out with the doctors answering all my questions/concerns.

  • 5/5 Catalina F. 8 months ago on Google
    My 3 girls always enjoy their appointments here! The staff is amazing & super friendly! They make my girls feel safe and makes it easy for them to cooperate in the appointment, especially my 2 year old and my almost 4 year old! My 14 yr old does just fine :)! Thank you MtPleasant Family Dental for going above and beyond for your patients!

  • 5/5 Jaclyn O. 9 months ago on Google
    I'm one of those that is terrified of the dentist. Kara and everyone there made me feel completely at ease and had me fixed up in no time. Very pleasant experience!


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