Elizabeth was great! I saw 4 workers in the store. 1 was on their phone, and two were looking up stuff for personal reasons while 3 people waited to be helped in line. I commend Elizabeth for being so kind, helpful, and patient with the irritated customers due to other employees not helping. Great Job Elizabeth!! You get 5 stars all day!!🌟🌟🌟🌟🌟

On October 15, 2023; I experienced the Most Outstanding Coustomer Service at142 W. Joe Orr Road in Chicago Heights Illinos 60411. Both of your employees Ashley and Chuy were extremely knowledgeable in products for my automotive needs. Want the Autozone Leadership to know This was a great day for me, to received Outstanding Customer Service. Thank you, L. Moore

This auto zone is the best!! I bought a battery and because of the location I was going elsewhere to get it installed but, the battery died. I thought I was going to have to get a tow but Frank came to my rescue and installed it for me. Thank you Frank at autozone Chicago Heights and the kind young lady that assist me as well.

Cashier was eating the whole time he “helped” me. Couldn’t change my headlight bulb because they were “understaffed” as he ate and another employee roamed around the store and another was standing outside talking. Store is truly pointless.

Not sure how DiMarius has a job here. I live down the street and this was the local shop I’d go to for anything I’d need but not after today. He doesn’t know any of the parts on the fix finder report and I had to figure out for myself what he needed to look up in his own system, from the report I received from the same autozone. He is also always aimlessly walking around without any attentiveness to the customer. Amongst the worst service I’ve ever experienced.

Emmanuel Roberts Was absolutely amazing with costumers and was very helpful to everyone including me,Definitely recommend coming to this Autozone 10 stars 🥇

Head what I need, decent service, did not install my wipers.

The manager Installed a new battery, in and out in 20 min. Great service!