1/5 George W. 9 months ago on Google
This
is
a
review
of
the
Men’s
department,
specifically
the
suit
fitting
area.
I
went
in
to
get
fitted
for
Indochino
suits,
specifically
for
my
wedding.
I
tried
to
be
hopeful,
but
the
whole
process
honestly
felt
doomed
from
the
start.
After
5
minutes
I
wanted
to
leave
and
I
should’ve
followed
that
guy
feeling.
In
the
end
it
was
worse
than
I
could’ve
imagined.
The
salesperson
greeted
me,
but
never
introduced
himself.
I
still
don’t
know
his
name.
He
never
asked
for
my
name.
He
was
a
nice
enough
person
and
was
taking
his
time
to
get
my
measurements
right.
Unfortunately,
the
Indochino
website
stores,
but
won’t
show
the
measurements
he
took,
so
I
can’t
verify
wether
or
not
they’re
accurate.
The
whole
time
it
was
quiet
and
awkward.
It
didn’t
feel
like
he
truly
cared
about
what
I
really
wanted
or
anything
about
me.
The
sales
person
that
came
in
next
to
us
was
far
more
interested
in
his
customer.
About
5
minutes
in
he
finally
asked
the
occasion.
5
more
minutes
passed
and
he
asked
me
for
the
occasion
again…
he
did
realize
he
asked
it
twice…
the
guy
seemed
uninterested.
This
time
around
he
asked
the
wedding
date
and
realized
the
turn
around
time
wouldn’t
meet
my
deadline.
I
did
know
the
turn
around
time
might
be
an
issue
before
showing
up
and
was
hoping
to
get
that
nailed
down.
He
said
it
might
be
back
within
3
weeks,
but
the
tailoring
could
be
great
or
bad,
and
it
could
take
2
more
weeks
to
make
adjustment.
Since
he
wasn’t
asking
me
any
questions
up
front,
it
took
us
30
minutes
into
the
fitting
to
realize
this
problem.
At
this
point
I
tried
to
say
goodby
and
head
out.
I
should’ve
forced
the
matter.
This
was
when
he
finally
started
to
talk,
and
said
he
would
get
me
out
the
door
with
something
great.
We
then
went
to
look
at
what
was
in
stock.
He
measured
me
for
a
shirt
which
we
agreed
would
be
white.
He
then
started
flipping
through
his
iPad
to
try
and
help
find
something
online
as
nothing
in
stock
met
my
needs.
He
didn’t
explain
what
he
was
doing
or
the
plan,
so
the
whole
thing
was
a
little
awkward.
We
did
find
a
suit
I
was
interested
in
and
we
ordered
it.
It
took
about
an
hour
and
a
half
to
get
fitted
and
peruse
the
website.
In
retrospect,
I
feel
like
he
was
just
trying
to
get
something
ordered
to
meet
a
quota
or
something;
cause
what
happens
next
is
inexcusable.
The
suit
arrived
about
one
week
later.
I
quickly
realized
we
never
ordered
the
white
shirt
as
there
wasn’t
one
in
the
box.
Based
on
this
next
part
of
my
experience,
I
really
recommend
that
everyone
make
sure
the
salesperson
orders
the
correct
size
and
check
the
size
before
you
head
home.
The
suit
the
salesperson
ordered
was
a
48
regular.
I
recall
him
saying
that
was
my
size
multiple
times.
I
put
a
lot
of
faith
in
his
hands,
but
wished
I’d
checked
my
other
suit
sizes
before
heading
to
the
store
as
I
wear
a
38
long.
I’ll
now
have
that
number
committed
to
memory
for
all
time
lol.
This
was
confirmed
when
I
went
to
a
different
store
today.
At
this
point
I
have
very
little
time
to
waste
between
now
and
our
wedding.
So,
I
returned
the
suit
to
pursue
other
options.
The
return
was
easy,
but
they
didn’t
ask
why
I
was
returning
it.
Nowhere
along
the
way
did
I
ever
feel
like
anyone
in
the
store
cared
about
my
experience.
The
other
store
I
went
to
today
completed
the
sizing
and
had
me
out
the
door
with
everything
in
under
30
minutes.
I
wish
I
could’ve
gotten
something
a
more
unique
like
what
Indochino,
Hart
Shaffner,
and
others
offer,
but
the
salesperson
at
Nordstrom
wasn’t
equipped
to
help
me.
I
wasted
at
least
4-5
hours
driving
up
to
get
fitted/order,
coming
back
to
get
the
suit,
and
then
going
back
to
return
the
suit.
I’ll
never
get
that
time
back
lol.
It
seemed
like
there
were
other
sales
people
who
could’ve
been
more
reliable,
but
I’d
honestly
hedge
your
bets
and
go
elsewhere.
If
you
want
to
see
similar
reviews
go
check
the
Towson
Indochino
reviews
as
they’re
very
similar
to
mine.
I
didn’t
see
the
bad
reviews
until
after
I
went.
I’m
my
mind
Nordstrom
has
a
good
reputation,
so
I
didn’t
check
reviews
before
going,
but
I’m
certainly
going
to
be
checking
from
here
on
out.